We arrange tours, appointments, and even moving support so you don’t have to
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Maintain your independence while receiving compassionate care from Hillcrest Care, a warm and inviting community in Arrowhead Farms, CA, offering top-tier assisted living services. Residents here have access to 24/7 daily living assistance and skilled nursing care depending on their care needs. With medication management assistance, housekeeping, and laundry services, residents have fewer worries and can focus more of their time doing the things they enjoy.
Accommodations here are beautifully decorated to foster a cozy and residential-like environment with telephone service and satellite television for their comfort. Residents can also participate in an array of fun and engaging activities to keep them active, entertained, and stimulated. With fresh and nutritious meals served every day, residents can easily maintain their health and nutrition. At Hillcrest Care, residents can enjoy their peace of mind knowing that the conveniences they need are within easy reach.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 64th out of 294 homes in California.| Staff type | Hours / day | vs state avg |
|---|---|---|
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
|
3h 40m per day |
Most residents typically stay for a few weeks or months before returning home or moving on.
66% of new residents, usually for short-term rehab.
31% of new residents, often for short stays.
3% of new residents, often for long-term daily care.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #237 / 299Payroll — state benchmarkedThis home is ranked 237th out of 299 homes in California.Shows total annual staff payroll benchmarked to the California average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Higher than the California average: 72.8%
Hillcrest Care is legally operated by Perez, Angelita, and administrated by Perez, Angelita.
Building Type: Single-story
Dining Services
Beauty Services
Transportation Services
Housekeeping Services
Recreational Activities
Exercise Programs
Ways to qualify for care at this community, including accepted programs and payment options.
This facility is certified for eligible Medicare services.
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
California average: 16 visits
0 total complaint visits
0 other visits
Other visits include regulatory visits that are not routine inspections or complaint investigations, such as administrative check-ins, follow-up reviews, or licensing-related visits.
13 total complaint visits
7 other visits
Routine inspections conducted by state regulators to evaluate whether the facility meets federal and state care and safety standards.
California average: 4 official inspections
A violation that poses an immediate risk to resident health or safety, or represents a substantial failure to comply with licensing requirements.
California average: 3 serious citations
A violation that does not pose an immediate risk to resident health or safety but requires correction to remain in compliance.
California average: 4 moderate citations
This facility’s inspection record is mostly clean, with no health or safety deficiencies cited in the last five annual inspections from September 29, 2021, through August 19, 2025. Inspectors consistently found the facility well organized, with all required paperwork, current staff first aid and CPR training, and operational safety features like fire drills and smoke detectors. No complaints were substantiated, and only two minor technical violations appeared in 2021, showing stable compliance over time.
California average 12.5
Last Health inspection on Nov 2025
California average 50.2
California average 4.65
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
20 of 21 citations resulted from standard inspections; and 1 of 21 resulted from complaint investigations.
100% better than California average
California average: 0.4
0
100% better than California average
California average: 1
Issues related to building safety, cleanliness, maintenance, and overall living conditions.
Nov 18, 2025
Corrected
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Nov 18, 2025
Corrected
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
Nov 18, 2025
Corrected
Issues related to building safety, cleanliness, maintenance, and overall living conditions.
Jul 26, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Rialto Assisted Living |
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. |
Rialto | 94 | No | 57 | 5 | 43 | 9 | 7 | 67.0% | - | Sochun Operation Inc | Private / Semi-Private Rooms |
| Palm View Pleasant Living – Redlands |
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. |
Redlands (North Redlands) | 40 | No | 75 | 4 | 5 | 0 | 4 | 60.0% | - | Palm View Pleasant Living Inc | Shared Suites |
| Hillcrest Care |
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). |
Arrowhead Farms | 6 | No | 29 | 5 | 0 | 0 | 19 | 100.0% | - | Perez, Angelita | - |
| Greenbridge Living |
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. |
Apple Valley | 6 | No | 3 | 1 | 0 | 0 | - | 66.7% | - | - | - |
| Aspen Grove Home Care |
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. |
Redlands (North Redlands) | 6 | No | 52 | 4 | 0 | 0 | 5 | 83.3% | A+ | Aspen Grove Home Care Inc. | Private / Shared Rooms |
0.5 miles from city center
Estimated distance in miles from Arrowhead Farms's city center to Hillcrest Care's address, calculated via Google Maps.
Add your location
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
1156763% better than California average
California average ratio: 0.00:1
0% compared with California average
California average: 7.7 hours
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.4 hours
No contractors work on this role.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.6 hours
No contractors work on this role.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hours
No contractors work on this role.
Total hours from contractors
0 contractor hours this quarter
No contractor roles were reported this quarter.
| Certified Nursing Assistant | 40 | 0 | 40 | 11,524 | 91 | 100% | 7.6 |
| Licensed Practical Nurse | 12 | 0 | 12 | 3,778 | 91 | 100% | 8.6 |
| Nurse Practitioner | 1 | 0 | 1 | 536 | 67 | 74% | 8 |
| Administrator | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| RN Director of Nursing | 1 | 0 | 1 | 482 | 61 | 67% | 7.9 |
| Other Dietary Services Staff | 1 | 0 | 1 | 218 | 51 | 56% | 4.3 |
| Registered Nurse | 1 | 0 | 1 | 202 | 24 | 26% | 8.4 |
| Dietitian | 1 | 0 | 1 | 192 | 51 | 56% | 3.8 |
| Dental Services Staff | 1 | 0 | 1 | 192 | 51 | 56% | 3.8 |
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
51
Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.9
19% worse than California average
California average: 6.6
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
12.6
11% worse than California average
California average: 11.3
Percent of long-stay residents whose need for help with daily activities has increased
20.7%
87% worse than California average
California average: 11.1%
Percent of long-stay residents whose ability to move independently worsened
8.6%
28% better than California average
California average: 12.0%
Percent of low risk long-stay residents who lose control of their bowels or bladder
8.4%
26% better than California average
California average: 11.3%
Percent of long-stay residents experiencing one or more falls with major injury
3.7%
125% worse than California average
California average: 1.7%
Percent of long-stay high risk residents with pressure ulcers
0.0%
100% better than California average
California average: 5.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than California average
California average: 1.2%
Percent of long-stay residents who lose too much weight
6.3%
50% worse than California average
California average: 4.2%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than California average
California average: 6.7%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with California average
California average: 98.5%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
In line with California average
California average: 98.2%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
98.8%
5% better than California average
California average: 94.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
95.0%
In line with California average
California average: 93.2%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Historical financial and operational data for Hillcrest Care based on CMS SNF Cost Reports.
Loading trend charts...
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Touring a community? Use this expert-backed checklist to stay organized, ask the right questions, and find the perfect fit.
We'll send you a PDF version of the touring checklist.
Thank you for your interest!
Our team will be in touch shortly to help with next steps.
Show Inspection Reports
