Hillcrest Royale

Hillcrest Royale is an Assisted Living Home in California

Hillcrest Royale is an Assisted Living Home in California

Hillcrest Royale

190 E Hillcrest Dr, Thousand Oaks, CA 91360 View Map

Hillcrest Royale is an Assisted Living Home in California

Hillcrest Royale is an Assisted Living Home in California

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Overview of Hillcrest Royale

Every senior deserves to live out their golden years to the fullest, and Hillcrest Royale Retirement Residence of Thousand Oaks, California makes that possible. Beaming with charm, this family-owned and operated community offers a plethora of amenities that enhance daily living, including various housing options, medical maintenance, transportation, personal care, and physical therapy.

Each aspect is carefully tailored to meet the individual needs and preferences of every resident. Complete with luxurious features and professionally maintained facilities, Hillcrest Royale also boasts a vibrant calendar of enriching activities. These activities serve not only as avenues for enjoyment but also as tools to improve mental health, keep seniors active, enrich their social lives, and instill a sense of anticipation for each new day.

Home Information Hillcrest Royale
Bed community size
145-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
18+ years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 79 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

License Status
Licensed
License Date
June 28, 2002
Facility Type
RESIDENTIAL CARE ELDERLY
Occupancy rate
60% (87 of 145 beds)
This is in line with the California average.

BBB License details

These numbers are official license identifiers used by government agencies to verify that the facility is legally authorized to operate.

  • 565800734 — California Department of Social Services

What does this home offer?

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Housing Options: Studio / Suite

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Building Type: 3-story

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Transportation Services

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Fitness and Recreation

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Types of Care at Hillcrest Royale

Assisted Living

Inspection History

11 visits
In line with the California average.
Senior living communities undergo regular visits by state and federal agencies to ensure they meet high standards of care, safety, and compliance.
12 citations
This is in line with the California average.
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

Inspection Report Summary for Hillcrest Royale

Hilcrest Royale, a 740‑type residential facility in Thousand Oaks, has been the subject of several unannounced investigations by the California Department of Social Services. In 2024, an evaluator reviewed the facility after a complaint that residents were experiencing cold rooms. A plant tour and staff and resident interviews showed that the heating system was under renovation, but portable heaters and air conditioners had been supplied to affected residents. Residents reported no concern with the temperatures, and the department found insufficient evidence to substantiate the allegation, resulting in no cited deficiencies.

In early 2025 a separate complaint alleged that a lack of supervision caused a physical altercation between two residents, leading to injury. Evaluators documented the incident, reviewed police and medical reports, and found that both residents were independent and had no ongoing supervision needs. The altercation was the result of a verbal exchange that escalated on the patio, and both residents subsequently agreed to avoid each other. With no evidence that staff failed to provide adequate care or supervision, the allegation was deemed unsubstantiated.

The earliest records from 2021 detail a case‑management incident involving a pressure injury on a resident’s coccyx. The incident was documented as a potential Stage 4 wound, prompting urgent care and hospital transport. At the time of the visits, no immediate health or safety hazards were observed, and further investigation was required. Over the past years, each investigation has concluded without identifying regulatory deficiencies. Repeated findings of unsubstantiated complaints suggest that while incidents have occurred, the facility’s staff and policies have generally met the required standards of care and safety, and no systemic issues have been established to date.

Show Inspection Reports

Places of interest near Hillcrest Royale

Address 2.8 miles from city center

Address 190 E Hillcrest Dr, Thousand Oaks, CA 91360

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Guides for Better Senior Living

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Comparison Chart

Compare Assisted Living around Thousand Oaks
Hillcrest Royale
AL

For seniors needing help with daily tasks but not full-time nursing.

Thousand Oaks
Studio / Suite
145
No
A+
79
RETIREMENT HOME, INC., THE
60.0%
Alma Care Senior Living
AL

For seniors needing help with daily tasks but not full-time nursing.

Thousand Oaks
Studio / Suite
-
No
-
62
-
-
Norma J’s Home for the Elderly
AL

For seniors needing help with daily tasks but not full-time nursing.

Thousand Oaks
Private / Shared Rooms
6
No
A+
47
TIEDE SENIOR CARE, INC.
83.3%
Conejo Valley Home Care
AL

For seniors needing help with daily tasks but not full-time nursing.

Thousand Oaks
Private / Shared Rooms
6
No
A
32
TKA FACILITIES MANAGEMENT, LLC
100.0%
GEM Oaks
AL

For seniors needing help with daily tasks but not full-time nursing.

Thousand Oaks
Private / Shared Rooms
6
No
A+
19
GEM OAKS, LLC
83.3%

Claim What’s Yours: Financial Aid for California Seniors

Program
State Program Name
Eligibility
Benefits
Multipurpose Senior Services Program
MSSP (Medi-Cal Waiver)
  • General: Age 65+, California resident, Medi-Cal eligible, nursing home risk.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • CA Specifics: County-managed; waitlists possible.
  • Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
In-Home Supportive Services (IHSS)
  • General: Age 65+, California resident, Medicaid-eligible or low-income.
  • Income Limits: ~$1,732/month (individual, Medi-Cal threshold).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Can hire family as caregivers.
  • Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
Multipurpose Senior Services Program (MSSP)
  • General: Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
  • Income Limits: ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Available in 38 counties; waitlists common.
  • Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
Property Tax Postponement Program (PTP)
  • General: Age 62+, California resident, own and live in home, 40% equity.
  • Income Limits (2025): ~$51,500/year (household, adjusted annually).
  • Asset Limits: Equity-based; no strict asset cap.
  • CA Specifics: Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
  • Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
Assisted Living Waiver (ALW)
CA ALW
  • General: Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
  • Income Limits: ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Available in 15 counties (e.g., LA, Sacramento); waitlists common.
  • Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
California CARES Program
CA CARES
  • General: Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
  • Income Limits: No strict limit; cost-sharing above ~$2,500/month threshold.
  • Asset Limits: Not applicable; need-based.
  • CA Specifics: High demand in urban areas; complements IHSS respite.
  • Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
Low-Income Home Energy Assistance Program (LIHEAP)
  • General: Age 60+ priority, California resident, low-income, utility/heating need.
  • Income Limits (2025): ~$2,510/month (200% of poverty level, individual).
  • Asset Limits: Not applicable; income-focused.
  • CA Specifics: High demand in inland/coastal extremes; weatherization capped at $5,000/home.
  • Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).

Claim What’s Yours Financial Aid for California Seniors

MSSP (Medi-Cal Waiver)

Multipurpose Senior Services Program

Requirements:
  • General:
    Age 65+, California resident, Medi-Cal eligible, nursing home risk.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • CA Specifics:
    County-managed; waitlists possible.
Benefits without Contact:
  • Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
California IHSS

In-Home Supportive Services (IHSS)

Requirements:
  • General:
    Age 65+, California resident, Medicaid-eligible or low-income.
  • Income Limits:
    ~$1,732/month (individual, Medi-Cal threshold).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Can hire family as caregivers.
Benefits without Contact:
  • Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
CA MSSP

Multipurpose Senior Services Program (MSSP)

Requirements:
  • General:
    Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
  • Income Limits:
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Available in 38 counties; waitlists common.
Benefits without Contact:
  • Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
CA PTP

Property Tax Postponement Program (PTP)

Requirements:
  • General:
    Age 62+, California resident, own and live in home, 40% equity.
  • Income Limits (2025):
    ~$51,500/year (household, adjusted annually).
  • Asset Limits:
    Equity-based; no strict asset cap.
  • CA Specifics:
    Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
Benefits without Contact:
  • Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
CA ALW

Assisted Living Waiver (ALW)

Requirements:
  • General:
    Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
  • Income Limits:
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Available in 15 counties (e.g., LA, Sacramento); waitlists common.
Benefits without Contact:
  • Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
CA CARES

California CARES Program

Requirements:
  • General:
    Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
  • Income Limits:
    No strict limit; cost-sharing above ~$2,500/month threshold.
  • Asset Limits:
    Not applicable; need-based.
  • CA Specifics:
    High demand in urban areas; complements IHSS respite.
Benefits without Contact:
  • Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
CA LIHEAP

Low-Income Home Energy Assistance Program (LIHEAP)

Requirements:
  • General:
    Age 60+ priority, California resident, low-income, utility/heating need.
  • Income Limits (2025):
    ~$2,510/month (200% of poverty level, individual).
  • Asset Limits:
    Not applicable; income-focused.
  • CA Specifics:
    High demand in inland/coastal extremes; weatherization capped at $5,000/home.
Benefits without Contact:
  • Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).

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