Hillcrest Royale
Hillcrest Royale is an Assisted Living Home in California
Hillcrest Royale is an Assisted Living Home in California
Hillcrest Royale
Hillcrest Royale is an Assisted Living Home in California
Hillcrest Royale is an Assisted Living Home in California
Every senior deserves to live out their golden years to the fullest, and Hillcrest Royale Retirement Residence of Thousand Oaks, California makes that possible. Beaming with charm, this family-owned and operated community offers a plethora of amenities that enhance daily living, including various housing options, medical maintenance, transportation, personal care, and physical therapy.
Each aspect is carefully tailored to meet the individual needs and preferences of every resident. Complete with luxurious features and professionally maintained facilities, Hillcrest Royale also boasts a vibrant calendar of enriching activities. These activities serve not only as avenues for enjoyment but also as tools to improve mental health, keep seniors active, enrich their social lives, and instill a sense of anticipation for each new day.
Inspection Report Summary for Hillcrest Royale
Hilcrest Royale, a 740‑type residential facility in Thousand Oaks, has been the subject of several unannounced investigations by the California Department of Social Services. In 2024, an evaluator reviewed the facility after a complaint that residents were experiencing cold rooms. A plant tour and staff and resident interviews showed that the heating system was under renovation, but portable heaters and air conditioners had been supplied to affected residents. Residents reported no concern with the temperatures, and the department found insufficient evidence to substantiate the allegation, resulting in no cited deficiencies.
In early 2025 a separate complaint alleged that a lack of supervision caused a physical altercation between two residents, leading to injury. Evaluators documented the incident, reviewed police and medical reports, and found that both residents were independent and had no ongoing supervision needs. The altercation was the result of a verbal exchange that escalated on the patio, and both residents subsequently agreed to avoid each other. With no evidence that staff failed to provide adequate care or supervision, the allegation was deemed unsubstantiated.
The earliest records from 2021 detail a case‑management incident involving a pressure injury on a resident’s coccyx. The incident was documented as a potential Stage 4 wound, prompting urgent care and hospital transport. At the time of the visits, no immediate health or safety hazards were observed, and further investigation was required. Over the past years, each investigation has concluded without identifying regulatory deficiencies. Repeated findings of unsubstantiated complaints suggest that while incidents have occurred, the facility’s staff and policies have generally met the required standards of care and safety, and no systemic issues have been established to date.
This is the number of people who can stay here (Facility Capacity).
Community Stability & Environment
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Current Availability
87 of 145 beds occupiedBelow Average Occupancy rate of 60%.
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Licensed Since
Date when the facility's license was first issued by California
June 28, 2002 Long operating history Operating for many years compared to similar facilities statewide often reflects stability and experience in regulated care.
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Walk Score
Walk Score in senior living communities measures how easy it is for residents to access essential services and amenities—like grocery stores, parks, pharmacies, and transit—without needing a car.
79 / 100 Very Walkable Most errands can be accomplished on foot. Many essentials within a short walk. Strong sidewalk network and safe crossings. Car useful but not necessary for daily life.
Safety, Compliance & Inspections Overview
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All Visits
Total number of inspections, complaint visits, and administrative visits conducted by California regulators.
11 visits Equal to state average These represent official inspections performed by California state analysts. A visit count equal to the state average reflects a standard level of oversight.
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Complaint Visits
Inspections triggered by official complaints filed with the state.
2 complaints 18% of visits These visits occur when families or residents file complaints with the state. Fewer complaint-driven visits indicate fewer concerns required official action.
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Other Visits
Administrative or follow-up visits not related to complaints or inspections.
5 visits 45% of visits These represent supplemental state visits. Matching the statewide rate indicates a normal level of oversight activity.
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Citations
Number of deficiencies or violations identified during inspections conducted by California regulators.
12 citations Above state average Citations document regulatory violations. More than average suggests the facility had multiple areas needing correction.
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BBB Accreditation
Indicates whether the business meets BBB accreditation standards.
Not Accredited No review yet Not accredited by the BBB, meaning its business practices have not been formally verified through BBB review.
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Inspection Reports
Opens the facility's official licensing and inspection record as maintained by the California transparency or regulatory portal.
View Inspection Reports
Facility & Licensing Details
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County
County in California where the facility is located.
VENTURA
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Facility Type
Indicates the state-regulated license category used in California (e.g., Residential Care Facility for the Elderly).
RESIDENTIAL CARE ELDERLY
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License Status
Shows whether the facility is currently licensed, closed, or pending renewal in California.
LICENSED
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Licensee / Operator
Entity or organization legally responsible for managing this facility under California regulations.
RETIREMENT HOME, INC., THE
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Regional Office
State regional office responsible for overseeing this facility.
29
What does this home offer?
Housing Options: Studio / Suite
Building Type: 3-story
Transportation Services
Fitness and Recreation
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Types of Care at Hillcrest Royale
Places of interest near Hillcrest Royale
2.8 miles from city center
190 E Hillcrest Dr, Thousand Oaks, CA 91360
Email:
[email protected]
Phone:
(805) 371-0035
Email:[email protected]
Phone:(805) 371-0035
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Comparison Chart
For seniors needing help with daily tasks but not full-time nursing.
For seniors needing help with daily tasks but not full-time nursing.
For seniors needing help with daily tasks but not full-time nursing.
For seniors needing help with daily tasks but not full-time nursing.
For seniors needing help with daily tasks but not full-time nursing.
Claim What’s Yours: Financial Aid for California Seniors
- General: Age 65+, California resident, Medi-Cal eligible, nursing home risk.
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- CA Specifics: County-managed; waitlists possible.
- Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
- General: Age 65+, California resident, Medicaid-eligible or low-income.
- Income Limits: ~$1,732/month (individual, Medi-Cal threshold).
- Asset Limits: $2,000 (individual).
- CA Specifics: Can hire family as caregivers.
- Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
- General: Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
- Income Limits: ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual).
- CA Specifics: Available in 38 counties; waitlists common.
- Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
- General: Age 62+, California resident, own and live in home, 40% equity.
- Income Limits (2025): ~$51,500/year (household, adjusted annually).
- Asset Limits: Equity-based; no strict asset cap.
- CA Specifics: Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
- Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
- General: Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
- Income Limits: ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual).
- CA Specifics: Available in 15 counties (e.g., LA, Sacramento); waitlists common.
- Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
- General: Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
- Income Limits: No strict limit; cost-sharing above ~$2,500/month threshold.
- Asset Limits: Not applicable; need-based.
- CA Specifics: High demand in urban areas; complements IHSS respite.
- Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
- General: Age 60+ priority, California resident, low-income, utility/heating need.
- Income Limits (2025): ~$2,510/month (200% of poverty level, individual).
- Asset Limits: Not applicable; income-focused.
- CA Specifics: High demand in inland/coastal extremes; weatherization capped at $5,000/home.
- Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).
Claim What’s Yours Financial Aid for California Seniors
Multipurpose Senior Services Program
Requirements:
General:Age 65+, California resident, Medi-Cal eligible, nursing home risk.
Income Limits (2025):~$2,829/month (300% FBR, individual).- Asset Limits:$2,000 (individual), $3,000 (couple).
CA Specifics:County-managed; waitlists possible.
Benefits without Contact:
- Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
In-Home Supportive Services (IHSS)
Requirements:
- General:Age 65+, California resident, Medicaid-eligible or low-income.
- Income Limits:~$1,732/month (individual, Medi-Cal threshold).
- Asset Limits:$2,000 (individual).
- CA Specifics:Can hire family as caregivers.
Benefits without Contact:
- Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
Multipurpose Senior Services Program (MSSP)
Requirements:
- General:Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
- Income Limits:~$2,829/month (300% FBR, individual).
- Asset Limits:$2,000 (individual).
- CA Specifics:Available in 38 counties; waitlists common.
Benefits without Contact:
- Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
Property Tax Postponement Program (PTP)
Requirements:
- General:Age 62+, California resident, own and live in home, 40% equity.
- Income Limits (2025):~$51,500/year (household, adjusted annually).
- Asset Limits:Equity-based; no strict asset cap.
- CA Specifics:Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
Benefits without Contact:
- Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
Assisted Living Waiver (ALW)
Requirements:
- General:Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
- Income Limits:~$2,829/month (300% FBR, individual).
- Asset Limits:$2,000 (individual).
- CA Specifics:Available in 15 counties (e.g., LA, Sacramento); waitlists common.
Benefits without Contact:
- Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
California CARES Program
Requirements:
- General:Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
- Income Limits:No strict limit; cost-sharing above ~$2,500/month threshold.
- Asset Limits:Not applicable; need-based.
- CA Specifics:High demand in urban areas; complements IHSS respite.
Benefits without Contact:
- Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
Low-Income Home Energy Assistance Program (LIHEAP)
Requirements:
- General:Age 60+ priority, California resident, low-income, utility/heating need.
- Income Limits (2025):~$2,510/month (200% of poverty level, individual).
- Asset Limits:Not applicable; income-focused.
- CA Specifics:High demand in inland/coastal extremes; weatherization capped at $5,000/home.
Benefits without Contact:
- Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).
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