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Assisted Living Home

Hillcrest Royale

Assisted Living Home

Hillcrest Royale

190 E Hillcrest Dr, Thousand Oaks, CA 91360 View map
Overview of Hillcrest Royale

Every senior deserves to live out their golden years to the fullest, and Hillcrest Royale Retirement Residence of Thousand Oaks, California makes that possible. Beaming with charm, this family-owned and operated community offers a plethora of amenities that enhance daily living, including various housing options, medical maintenance, transportation, personal care, and physical therapy.

Each aspect is carefully tailored to meet the individual needs and preferences of every resident. Complete with luxurious features and professionally maintained facilities, Hillcrest Royale also boasts a vibrant calendar of enriching activities. These activities serve not only as avenues for enjoyment but also as tools to improve mental health, keep seniors active, enrich their social lives, and instill a sense of anticipation for each new day.

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 145

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the California average
Occupancy rate 60%
Residents per day 87
Occupancy rate
60%
Residents per day
87
Bed community size
145-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
23 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 79 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Occupancy

Occupancy rate
60%
18% lower than California average

California average: 73%

Occupied beds
87 / 145
Average residents 87 per day

License details

Facility type
Residential Care Elderly
Status Licensed
Issuance June 28, 2002
County: VENTURA

Ownership & operating entity

Hillcrest Royale is legally operated by RETIREMENT HOME, INC., THE.

Care Services

Respite Care

Programs & Activities

Specific Programs
Long-Term Assisted Living, Short-Term Respite Stay, Hospice Rooms

Pricing & Financial Information

Starting Price$3,950

What does this home offer?

Housing options icon
Housing options icon

Housing Options: Studio / Suite

Building type icon
Building type icon

Building Type: 3-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at Hillcrest Royale

Assisted Living

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

8 visits

California average: 16 visits

Breakdown by visit type

3 total complaint visits

5 other visits Info Other visits include regulatory visits that are not routine inspections or complaint investigations, such as administrative check-ins, follow-up reviews, or licensing-related visits.

California average

13 total complaint visits

7 other visits

3 complaint investigations

Investigations can have many visits.

California average: 10 complaint investigations

4 official inspections

California average: 4 official inspections

12 total citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

California average: 10 citations

9 serious citations

A violation that poses an immediate risk to resident health or safety, or represents a substantial failure to comply with licensing requirements.

California average: 3 serious citations

3 moderate citations

A violation that does not pose an immediate risk to resident health or safety but requires correction to remain in compliance.

California average: 4 moderate citations

Latest inspection

Date:June 26, 2025
Type:Annual Inspection

12 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Inspection Report Summary for Hillcrest Royale

Most inspections found deficiencies, though the facility has shown improvement over time. The most recent report from June 26, 2025, was clean with no deficiencies noted. Earlier issues included immediate health and safety risks such as missing evacuation chairs, staff lacking valid first aid/CPR certification, expired and moldy food, water damage, and hot water temperature violations. Several complaint investigations were unsubstantiated, including allegations about resident supervision and room temperature. Enforcement actions included civil penalties in 2023, but no fines or license suspensions were listed in the available reports.

Compare Assisted Living around Thousand Oaks The information below is reported by the California Department of Social Services and Department of Public Health.

Hillcrest Royale
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Thousand Oaks
145
A+
79
60.0%
4
3
9
23
RETIREMENT HOME, INC., THE
Studio / Suite
Norma J’s Home for the Elderly
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Thousand Oaks
6
A+
47
83.3%
4
2
0
18
TIEDE SENIOR CARE, INC.
Private / Shared Rooms
Conejo Valley Home Care
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Thousand Oaks
6
A
32
100.0%
3
-
1
3
TKA FACILITIES MANAGEMENT, LLC
Private / Shared Rooms
GEM Oaks
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Thousand Oaks
6
A+
19
83.3%
4
-
3
4
GEM OAKS, LLC
Private / Shared Rooms
Alma Care Senior Living
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Thousand Oaks
-
-
62
-
-
-
-
-
-
Studio / Suite

Places of interest near Hillcrest Royale

Address 2.8 miles from city center — 1.94 miles to nearest hospital (Los Robles Regional Medical Center)

Address 190 E Hillcrest Dr, Thousand Oaks, CA 91360

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Guides for Better Senior Living

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Financial Aid for California Seniors

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Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+, California resident, Medi-Cal eligible, nursing home risk.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

County-managed; waitlists possible.

In-Home Supportive Services (IHSS)

California IHSS

Age 65+, California resident, Medicaid-eligible or low-income.

~$1,732/month (individual, Medi-Cal threshold).

$2,000 (individual).

Can hire family as caregivers.

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.

~$2,829/month (300% FBR, individual).

$2,000 (individual).

Available in 38 counties; waitlists common.

Property Tax Postponement Program (PTP)

CA PTP

Age 62+, California resident, own and live in home, 40% equity.

~$51,500/year (household, adjusted annually).

Equity-based; no strict asset cap.

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.

~$2,829/month (300% FBR, individual).

$2,000 (individual).

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

California CARES Program

CA CARES

Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.

No strict limit; cost-sharing above ~$2,500/month threshold.

Not applicable; need-based.

High demand in urban areas; complements IHSS respite.

Low-Income Home Energy Assistance Program (LIHEAP)

CA LIHEAP

Age 60+ priority, California resident, low-income, utility/heating need.

~$2,510/month (200% of poverty level, individual).

Not applicable; income-focused.

High demand in inland/coastal extremes; weatherization capped at $5,000/home.

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