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Every senior deserves to live out their golden years to the fullest, and Hillcrest Royale Retirement Residence of Thousand Oaks, California makes that possible. Beaming with charm, this family-owned and operated community offers a plethora of amenities that enhance daily living, including various housing options, medical maintenance, transportation, personal care, and physical therapy.
Each aspect is carefully tailored to meet the individual needs and preferences of every resident. Complete with luxurious features and professionally maintained facilities, Hillcrest Royale also boasts a vibrant calendar of enriching activities. These activities serve not only as avenues for enjoyment but also as tools to improve mental health, keep seniors active, enrich their social lives, and instill a sense of anticipation for each new day.
Lower than the California average: 72.8%Hillcrest Royale is legally operated by The Retirement Home, Inc., and administrated by Inga Jakobovich.
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the California state average. See the assisted living residences benchmark below for the typical California score; higher is better.
Below the California average for assisted living residences.
California assisted living residences benchmark: C 76/100
Inspection score: 69 out of 100. Letter grade D+. Below the California average for assisted living residences.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 12 | 10 | This facility has 20% more total citations than a typical California assisted living residence (12 vs. CA avg 10).↑ 20% worse |
|
Serious citations (Type A)
Violations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.
| 9 | 3 | This facility has 200% more serious citations (type a) than a typical California assisted living residence (9 vs. CA avg 3).↑ 200% worse |
|
Moderate citations (Type B)
Violations that do not pose an immediate risk but still represent a departure from required care or operational standards.
| 3 | 4 | This facility has 25% fewer moderate citations (type b) than a typical California assisted living residence (3 vs. CA avg 4).↓ 25% better |
|
Citations per year
Average citations per year since 2021.
| 2.4 | 2 | This facility has 20% more citations per year than a typical California assisted living residence (2.4 vs. CA avg 2).↑ 20% worse |
|
Citations per inspection
Average citations per inspection.
| 1.1 | 3.3 | This facility has 67% fewer citations per inspection than a typical California assisted living residence (1.1 vs. CA avg 3.3).↓ 67% better |
Inspections & Visits
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total visits
Combined count of complaint visits, other regulatory visits, and official scheduled inspections.
| 11 | 16 | This facility has 31% fewer total visits than a typical California assisted living residence (11 vs. CA avg 16).↓ 31% better |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 3 | 13 | This facility has 77% fewer complaint visits than a typical California assisted living residence (3 vs. CA avg 13).↓ 77% better |
|
Other visits
Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.
| 4 | 7 | This facility has 43% fewer other visits than a typical California assisted living residence (4 vs. CA avg 7).↓ 43% better |
|
Official inspections
Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.
| 4 | 4 | This facility has official inspections in line with the California average (4 vs. CA avg 4).— At avg |
|
Complaint investigations
On-site investigations triggered by complaints filed with California regulators.
| 3 | 10 | This facility has 70% fewer complaint investigations than a typical California assisted living residence (3 vs. CA avg 10).↓ 70% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
This facility’s inspection record is mixed, with recent compliance but prior safety and staffing deficiencies. The June 24, 2024 inspection cited two deficiencies for missing evacuation chairs and lack of valid first aid/CPR certifications in most staff files. The most recent complaint investigation on January 29, 2026 found no substantiated issues regarding resident hygiene or care.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection Reports
Housing Options: Studio / Suite
Building Type: 3-story
Transportation Services
Fitness and Recreation
2.8 miles from city center
Estimated distance in miles from Thousand Oaks's city center to Hillcrest Royale's address, calculated via Google Maps.
— 1.94 miles to nearest hospital (Los Robles Regional Medical Center)
Add your location
Hillcrest Royale is located in Thousand Oaks, California.
Here are the financial assistance programs available to residents in California.
The information below is reported by the California Department of Social Services and Department of Public Health.
| Atria Hillcrest |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Thousand Oaks (Greenwich Village) | 207 | Yes | 72 | 6 | 19
Facility
19
CA AVG
11.6
Rank
#1111 / 1397 | 2
Facility
2
CA AVG
3.2
Rank
#600 / 1164 | 28
Facility
28
CA AVG
11
Rank
#99 / 1365 |
67.1%
Facility
67.1%
CA AVG
73.6%
Rank
#857 / 1289 | A+ | Wg Hillcrest Inn Sh LP; Atria Management Co LLC | Studio / 1 Bed / 2 Bed |
| Belmont Village Senior Living Thousand Oaks |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Thousand Oaks (North Moorpark Road) | 158 | Yes | 21 | 4 | 13
Facility
13
CA AVG
11.6
Rank
#953 / 1397 | 8
Facility
8
CA AVG
3.2
Rank
#1015 / 1164 | 8
Facility
8
CA AVG
11
Rank
#610 / 1365 |
72.2%
Facility
72.2%
CA AVG
73.6%
Rank
#751 / 1289 | A+ | Bmsh I Belmont To Gp LLC; Belmont Three LLC | Studio / Suite |
| Hillcrest Royale |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Thousand Oaks | 145 | No | 79 | 4 | 3
Facility
3
CA AVG
11.6
Rank
#440 / 1397 | 9
Facility
9
CA AVG
3.2
Rank
#1033 / 1164 | 23
Facility
23
CA AVG
11
Rank
#202 / 1365 |
62.8%
Facility
62.8%
CA AVG
73.6%
Rank
#994 / 1289 | A+ | The Retirement Home, Inc. | Studio / Suite |
| Sage Mountain Senior Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Newbury Park | 145 | Yes | 14 | 5 | 53
Facility
53
CA AVG
11.6
Rank
#1360 / 1397 | 31
Facility
31
CA AVG
3.2
Rank
#1160 / 1164 | 7
Facility
7
CA AVG
11
Rank
#669 / 1365 |
70.3%
Facility
70.3%
CA AVG
73.6%
Rank
#794 / 1289 | A+ | Sage Mountain Sr. Housing Partners; Agemark Mgmt | Studio / 1 Bed / 2 Bed |
| Sunrise of Westlake Village |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Thousand Oaks | 124 | Yes | 74 | 4 | 3
Facility
3
CA AVG
11.6
Rank
#440 / 1397 | 1
Facility
1
CA AVG
3.2
Rank
#413 / 1164 | 21
Facility
21
CA AVG
11
Rank
#240 / 1365 |
70.2%
Facility
70.2%
CA AVG
73.6%
Rank
#796 / 1289 | A+ | Szr Westlake Village; Sunrise Senior Living Mgt | Studio / Suite |
The legal owner and operator of Hillcrest Royale is The Retirement Home, Inc..
Hillcrest Royale has a walk score of 79. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
Hillcrest Royale's occupancy is 63%.
Inga Jakobovich is the administrator of Hillcrest Royale.
Hillcrest Royale has 145 beds.
Hillcrest Royale has had 12 recently reported deficiencies.
Yes — there are 3 photos of Hillcrest Royale in the photo gallery on this page.
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