Hillcrest Royale

Overview of Hillcrest Royale

Every senior deserves to live out their golden years to the fullest, and Hillcrest Royale Retirement Residence of Thousand Oaks, California makes that possible. Beaming with charm, this family-owned and operated community offers a plethora of amenities that enhance daily living, including various housing options, medical maintenance, transportation, personal care, and physical therapy.

Each aspect is carefully tailored to meet the individual needs and preferences of every resident. Complete with luxurious features and professionally maintained facilities, Hillcrest Royale also boasts a vibrant calendar of enriching activities. These activities serve not only as avenues for enjoyment but also as tools to improve mental health, keep seniors active, enrich their social lives, and instill a sense of anticipation for each new day.

(805) 371-0035 marian@hillcrestroyale.com

145-bed community

A larger shared setting that may offer more common spaces and organized community services.

23 years in operation

A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.

Walk Score: 79 / 100

Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

BBB Rating: A+ (Not Accredited)

An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Occupancy

Occupancy rate

63%

Lower than the California average: 72.8%

Occupied beds

91 / 145

Average residents per home in California 87 per day

Facility TypeResidential Care Elderly

StatusLicensed

IssuanceJune 28, 2002

CountyVentura

Hillcrest Royale is legally operated by Retirement Home, Inc., The, and administrated by Inga Jakobovich.

Respite Care

Specific ProgramsLong-Term Assisted Living, Short-Term Respite Stay, Hospice Rooms

Starting Price$3,950 per month

What does this home offer?

Housing Options: Studio / Suite

Building Type: 3-story

Transportation Services

Fitness and Recreation

Types of Care at Hillcrest Royale

Assisted Living

Since 2021 · 5 years of data 12 citations 11 total visits 3 complaint visits 4 official inspections 3 complaint investigations

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. California state average

Overall vs. CA average

Latest Inspection January 29, 2026 Complaint Investigation

Citations Citations are formal regulatory issues recorded during state inspections.

Metric	This Facility	CA Average	vs. CA Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	12	10	This facility has 20% more total citations than a typical California assisted living residence (12 vs. CA avg 10). Click this badge to view the full California ranking.↑ 20% worse
Serious citations (Type A) Violations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.	9	—	—
Moderate citations (Type B) Violations that do not pose an immediate risk but still represent a departure from required care or operational standards.	3	—	—
Citations per year Average citations per year since 2021.	2.4	2	This facility has 20% more citations per year than a typical California assisted living residence (2.4 vs. CA avg 2). Click this badge to view the full California ranking.↑ 20% worse
Citations per inspection Average citations per inspection.	1.1	3.3	This facility has 67% fewer citations per inspection than a typical California assisted living residence (1.1 vs. CA avg 3.3). Click this badge to view the full California ranking.↓ 67% better

Inspections & Visits State inspections evaluate whether the facility meets health and safety standards.

Metric	This Facility	CA Average	vs. CA Avg
Total visits Combined count of complaint visits, other regulatory visits, and official scheduled inspections.	11	16	This facility has 31% fewer total visits than a typical California assisted living residence (11 vs. CA avg 16). Click this badge to view the full California ranking.↓ 31% better
Complaint visits On-site visits triggered by formal complaints filed by residents, families, or staff.	3	13	This facility has 77% fewer complaint visits than a typical California assisted living residence (3 vs. CA avg 13). Click this badge to view the full California ranking.↓ 77% better
Other visits Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.	4	7	This facility has 43% fewer other visits than a typical California assisted living residence (4 vs. CA avg 7). Click this badge to view the full California ranking.↓ 43% better
Official inspections Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.	4	4	This facility has official inspections in line with the California average (4 vs. CA avg 4). Click this badge to view the full California ranking.— At avg
Complaint investigations On-site investigations triggered by complaints filed with California regulators.	3	10	This facility has 70% fewer complaint investigations than a typical California assisted living residence (3 vs. CA avg 10). Click this badge to view the full California ranking.↓ 70% better

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

This facility’s inspection record is mixed, with recent compliance but prior safety and staffing deficiencies. The June 24, 2024 inspection cited two deficiencies for missing evacuation chairs and lack of valid first aid/CPR certifications in most staff files. The most recent complaint investigation on January 29, 2026 found no substantiated issues regarding resident hygiene or care.

Read the full inspection reports for this facility, including detailed findings and corrective actions.

Show Inspection Reports

Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+

General California resident, Medi-Cal eligible, nursing home risk.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

County-managed; waitlists possible.

Benefits

In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+

General California resident, Medicaid-eligible or low-income.

Income Limits ~$1,732/month individual, Medi-Cal threshold

Asset Limits $2,000 individual

Can hire family as caregivers.

Benefits

Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+

General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.

Income Limits ~$2,829/month 300% FBR, individual

Asset Limits $2,000 individual

Available in 38 counties; waitlists common.

Benefits

Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+

General California resident, own and live in home, 40% equity.

Income Limits (2025) ~$51,500/year household, adjusted annually

Asset Limits Equity-based; no strict asset cap.

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits

Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled

General California resident, Medi-Cal-eligible, nursing home-eligible.

Income Limits ~$2,829/month 300% FBR, individual

Asset Limits $2,000 individual

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits

Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age —

General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.

Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.

Asset Limits Not applicable; need-based.

High demand in urban areas; complements IHSS respite.

Benefits

Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

2.8 miles from city center Estimated distance in miles from Thousand Oaks's city center to Hillcrest Royale's address, calculated via Google Maps. — 1.94 miles to nearest hospital (Los Robles Regional Medical Center)

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The information below is reported by the California Department of Social Services and Department of Public Health.

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Hillcrest Royale	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.	Thousand Oaks	145	No	79	4	3	9	23	62.8%	A+	Retirement Home, Inc., The	Studio / Suite
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Alma Care Senior Living	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.	Thousand Oaks	-	No	62	-	-	-	-	-	-	-	Studio / Suite

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Who is the owner of Hillcrest Royale?

The legal owner and operator of Hillcrest Royale is Retirement Home, Inc., The.

Is Hillcrest Royale in a walkable area?

Hillcrest Royale has a walk score of 79. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the occupancy rate at Hillcrest Royale?

Hillcrest Royale's occupancy is 63%.

Who is the administrator of Hillcrest Royale?

Inga Jakobovich is the administrator of Hillcrest Royale.

How many beds does Hillcrest Royale have?

Hillcrest Royale has 145 beds.

Has Hillcrest Royale had any recent deficiencies or citations?

Hillcrest Royale has had 12 recently reported deficiencies.

Are there photos of Hillcrest Royale?

Yes — there are 3 photos of Hillcrest Royale in the photo gallery on this page.