Facility type
Nursing Home
Status
Active
Mostly long-term care residents
Most residents stay for extended periods and receive ongoing daily care.
Assisted Living Home
Hillside Manor Rehab & Extended Care Center
Hillside Manor Rehabilitation and Extended Care Center has been serving the greater Queens community since 1975. It offers a comprehensive array of healthcare and rehabilitative services for both short-term and long-term care populations. The facility is dedicated to providing exceptional care with respect and compassion.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Capacity and availability
High-capacity home
May provide extensive amenities, services and programs.
Total beds
400
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
82.8%
Residents per day (avg)
363
Occupancy rate
82.8%
Residents per day (avg)
363
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Long-term daily care
Ongoing support needs
Breakdown by payment type
Medicare
19% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
40% of new residents, often for short stays.
Typical stay
4 - 5 months
Medicaid
40% of new residents, often for long-term daily care.
Typical stay
10 - 11 months
Finances and operations
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$44.8M
Operating loss
-$593.0K
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$44,825,362.00
Operating loss
$-593,024.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$20.1M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$25.3M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$45.4M
400-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
About this community
License details
County:
Queens
Additional licensing details
License number:
7003350N
CMS Certification Number:
335531
Ownership & operating entity
Owner name:
Hillside Manor Rehabilitation and Extended Care Center, LLC (For Profit)
Care Services
Nursing Services
Rehabilitation Services
Skilled Nursing
Amenities & Lifestyle
Programs & Activities
Specific Programs
Post Acute Care, Long Term Care, Optum Program, Cardiopulmonary Rehabilitation, Wound Care, Palliative Care, Hospice Care Services, Therapeutic Recreation
Religious Services
Multiple denomination religious services available.
Dining & Nutrition
Food Description
Culturally diverse menu available.
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
Show Inspection Reports
71 complaints
17.8 complaints per 100 occupied beds
New York average: 49.9 complaints per 100 occupied beds
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
New York average: 93 complaints
Latest inspection
Date:July 16, 2025
Type:Complaint Investigation
31 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
New York average: 29 citations
32 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
1 enforcement action
Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.
September 30, 2024 — Stipulation & Order #: NH-25-022
A formal agreement with the state to correct serious or repeated issues.
Health Inspection History
Inspections
Total health inspections
3
State average N/A
Last Health inspection on Mar 2025
Total health citations
15
Citations per inspection
5
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
14 of 15 citations resulted from standard inspections; and 1 of 15 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
In line with State averageState average: N/A
Serious Health citations
0
0
In line with State averageState average: N/A
0 critical citations
0 serious citations
15 moderate citations
0 minor citations
Citations history (last 3 years)
Abuse/Neglect moderate citation
Mar 31, 2025
Corrected
Pharmacy moderate citation
Mar 31, 2025
Corrected
Care Planning moderate citation
Mar 31, 2025
Corrected
Care Planning moderate citation
Mar 31, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Assisted Living around Usa
The information below is reported by the New York State Department of Health.
Hillside Manor Rehab & Extended Care Center
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
NY 11432
400
No
-
-
Job Haines Home
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
HC
Home Care
HC
Hospice Care
SNF
Nursing Homes 24/7 care needed
Bloomfield
40
No
85
Studio / 1 Bed / Private / Semi-Private Rooms
Village Care Homes Assisted Living – Stephen F Austin
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Conroe
16
No
27
Private / Semi-Private Suite
Countryside Manor Assisted Living
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Conroe
12
No
8
-
Anton’s Assisted Living
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Boerne
10
No
-
-
Places of interest near Hillside Manor Rehab & Extended Care Center
179.7 miles from city center
Jamaica Estates, NY 11432
Calculate Travel Distance to Hillside Manor Rehab & Extended Care Center
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
396
Total Staff
265
Employees
131
Contractors
137,424
Total Hours (Quarter)
210
Avg Staff/Day
7.2
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 73 | 8 | Yes |
| Licensed Practical Nurse | 36 | 7.2 | Yes |
| Certified Nursing Assistant | 213 | 7 | Yes |
Staff by Category
Administration ⓘ
3 staff
5.8hs shift avg
Nursing Staff ⓘ
322 staff
7.3hs shift avg
Physicians & Practitioners ⓘ
4 staff
7.5hs shift avg
Therapy Services ⓘ
30 staff
7.1hs shift avg
Activities & Recreation ⓘ
6 staff
7.6hs shift avg
Social Services ⓘ
6 staff
6.4hs shift avg
Dietary Services ⓘ
18 staff
6.8hs shift avg
Other Services ⓘ
7 staff
6.9hs shift avg
Contractor Analysis
23.6%
of total hours from contractors
32,382 contractor hours this quarter
Certified Nursing Assistant: 85
Licensed Practical Nurse: 1
Registered Nurse: 25
Physical Therapy Assistant: 2
Medical Director: 1
Respiratory Therapy Technician: 4
Qualified Social Worker: 6
Speech Language Pathologist: 1
Physical Therapy Aide: 3
Occupational Therapy Assistant: 3
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 128 | 85 | 213 | 79,533 | 91 | 100% | 7 |
| Registered Nurse | 48 | 25 | 73 | 24,017 | 91 | 100% | 8 |
| Licensed Practical Nurse | 35 | 1 | 36 | 15,994 | 91 | 100% | 7.2 |
| Other Dietary Services Staff | 17 | 0 | 17 | 5,076 | 91 | 100% | 6.8 |
| Therapeutic Recreation Specialist | 6 | 0 | 6 | 1,830 | 76 | 84% | 7.6 |
| Mental Health Service Worker | 7 | 0 | 7 | 1,743 | 88 | 97% | 6.9 |
| Physical Therapy Assistant | 5 | 2 | 7 | 1,534 | 79 | 87% | 7.5 |
| Occupational Therapy Aide | 3 | 0 | 3 | 1,246 | 65 | 71% | 7.7 |
| Respiratory Therapist | 3 | 0 | 3 | 1,109 | 67 | 74% | 7.3 |
| Respiratory Therapy Technician | 6 | 4 | 10 | 1,032 | 85 | 93% | 6.8 |
| Administrator | 2 | 0 | 2 | 885 | 65 | 71% | 7.2 |
| Qualified Social Worker | 0 | 6 | 6 | 814 | 66 | 73% | 6.4 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 761 | 66 | 73% | 7.3 |
| Nurse Practitioner | 2 | 0 | 2 | 726 | 61 | 67% | 7.8 |
| Dietitian | 1 | 0 | 1 | 399 | 55 | 60% | 7.3 |
| Physical Therapy Aide | 0 | 3 | 3 | 284 | 27 | 30% | 7.7 |
| Medical Director | 0 | 1 | 1 | 197 | 65 | 71% | 3 |
| Occupational Therapy Assistant | 0 | 3 | 3 | 145 | 48 | 53% | 2.8 |
| Speech Language Pathologist | 0 | 1 | 1 | 102 | 16 | 18% | 6.3 |
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
372 residents
Residents by payment source
Medicare
46 residents (12.4%)
Medicaid
316 residents (84.9%)
Private pay or other
10 residents (2.7%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
12.7
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
12.7
29% worse than State averageState average: 9.8
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
21.8
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
21.8
20% worse than State averageState average: 18.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
13.9%
Percent of long-stay residents whose need for help with daily activities has increased
13.9%
16% better than State averageState average: 16.4%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
34.6%
Percent of long-stay residents whose ability to move independently worsened
34.6%
109% worse than State averageState average: 16.6%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
16.8%
Percent of low risk long-stay residents who lose control of their bowels or bladder
16.8%
22% better than State averageState average: 21.4%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
1.5%
Percent of long-stay residents experiencing one or more falls with major injury
1.5%
49% better than State averageState average: 3.0%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
6.7%
Percent of long-stay high risk residents with pressure ulcers
6.7%
7% better than State averageState average: 7.2%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
1.6%
Percent of long-stay residents with a urinary tract infection
1.6%
14% worse than State averageState average: 1.4%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
6.7%
Percent of long-stay residents who lose too much weight
6.7%
9% worse than State averageState average: 6.1%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
1.4%
Percent of long-stay residents who have depressive symptoms
1.4%
92% better than State averageState average: 18.1%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.6%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.6%
9% better than State averageState average: 91.4%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.2%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.2%
In line with State averageState average: 95.2%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
91.6%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
91.6%
20% better than State averageState average: 76.6%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than State averageState average: 1.3%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
91.2%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
91.2%
16% better than State averageState average: 78.8%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$35K
47% lower than State averageState average: $66K
Number of fines
1
51% fewer fines than State averageState average: 2.0
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than State averageState average: 0.1
Fines amount comparison
Fines amount comparison
This facility
$35K
State average
$66K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Sep 30, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Sep 30, 2024
$35K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Hillside Manor Rehab & Extended Care Center based on CMS SNF Cost Reports.
Occupancy Rate
82.8%
↑ 7.9pp vs 2022
Net Income
-$593,024
↑ ~$2.0M vs 2022
Total Payroll
$27,122,320
↑ ~$1.5M vs 2022
Profit Margin
-1.4%
↑ 5.4pp vs 2022
Loading trend charts...
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