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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Hillside Manor Rehabilitation and Extended Care Center has been serving the greater Queens community since 1975. It offers a comprehensive array of healthcare and rehabilitative services for both short-term and long-term care populations. The facility is dedicated to providing exceptional care with respect and compassion.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 126th out of 355 homes in New York. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 46m per day | ▲ 10% State avg: 42m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 27m per day | ▼ 41% State avg: 46m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 20m per day | ▲ 7% State avg: 2h 11m per day · National avg: 2h 20m per day |
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 14m per day | ■ Avg State avg: 3h 10m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 2m per day | ▼ 71% State avg: 7m per day · National avg: 4m per day |
|
RN (Weekend)
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 36m per day | ▲ 29% State avg: 28m per day · National avg: 28m per day |
Higher than the New York average: 88.3%Hillside Manor Rehab & Extended Care Center is legally operated by Hillside Manor Rehabilitation and Extended Care Center, LLC (For Profit).
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
Enforcement actions are formal penalties or interventions imposed by New York regulators when a nursing home fails to meet state or federal care, safety, or regulatory standards. They may include directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management.
This facility has 1 enforcement action. 57% of New York nursing homes have zero, and the statewide average is 0.9.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 16 | 29 | This facility has 45% fewer total citations than a typical New York nursing home (16 vs. NY avg 29).↓ 45% better |
|
Health citations
Violations related to resident care, clinical practices, and day-to-day operations.
| 11 | 20 | This facility has 45% fewer health citations than a typical New York nursing home (11 vs. NY avg 20).↓ 45% better |
|
Life safety citations
Violations related to building safety — fire prevention, emergency egress, and similar.
| 5 | 4 | This facility has 25% more life safety citations than a typical New York nursing home (5 vs. NY avg 4).↑ 25% worse |
|
Citations per year
Average citations per year since 2021.
| 3.2 | 5.8 | This facility has 45% fewer citations per year than a typical New York nursing home (3.2 vs. NY avg 5.8).↓ 45% better |
|
Citations per inspection
Average citations per inspection.
| 3.2 | 3.2 | This facility has citations per inspection in line with the New York average (3.2 vs. NY avg 3.2).— At avg |
Inspections
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 5 | 9 | This facility has 44% fewer total inspections than a typical New York nursing home (5 vs. NY avg 9).↓ 44% better |
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 5 | 5 | This facility has inspections with citations in line with the New York average (5 vs. NY avg 5).— At avg |
|
Inspection citation rate
Percentage of inspections that resulted in at least one citation.
| 100% | 56% | This facility has 44 percentage points higher inspection citation rate than a typical New York nursing home (100% vs. NY avg 56%).↑ 44% worse |
Complaints & Investigations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 72 | 79 | This facility has 9% fewer total complaints than a typical New York nursing home (72 vs. NY avg 79).↓ 9% better |
|
Complaints per year
Average complaints per year since 2021.
| 14.4 | 15.8 | This facility has 9% fewer complaints per year than a typical New York nursing home (14.4 vs. NY avg 15.8).↓ 9% better |
|
Complaints per bed
Size-adjusted complaint rate based on occupied beds.
| 0.19 | 0.50 | This facility has 62% fewer complaints per bed than a typical New York nursing home (0.19 vs. NY avg 0.5).↓ 62% better |
|
Complaint investigations
On-site investigations triggered by complaints filed with New York regulators.
| 8 | 15 | This facility has 47% fewer complaint investigations than a typical New York nursing home (8 vs. NY avg 15).↓ 47% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on July 16, 2025, identified one isolated Level 2 deficiency related to cardio-pulmonary resuscitation with no actual harm but potential for minor harm. Earlier inspections showed a pattern of Level 2 deficiencies involving care planning, medication management, reporting violations, and life safety issues, as well as a prior immediate jeopardy finding related to abuse prevention that was corrected. Complaint investigations were not noted in the available reports. Enforcement actions such as fines or license suspensions were not listed in the available reports. The facility appears to have addressed past immediate jeopardy concerns and life safety deficiencies, with recent findings limited to isolated issues.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsNew York average 3.6
Last Health inspection on Mar 2025
New York average 18.5
New York average 5.05
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
14 of 15 citations resulted from standard inspections; and 1 of 15 resulted from complaint investigations.
100% better than New York averageNew York average: 0.2
100% better than New York averageNew York average: 0.2
Corrected
Corrected
Corrected
Corrected
How this facility protects residents through staff vaccination policies and immunization practices.
Percentage of facility employees vaccinated against influenza.
Summary of court-record activity tied to this facility, compiled from publicly available case dockets.
Source: State court e-filing records
Every lawsuit on record involving this facility since the earliest filing. Long-term volume signals overall legal exposure.
1
Lawsuits still moving through the courts. Active claims can affect day-to-day operations, settlement risk, and insurance posture.
1
1 active
Cases that have been disposed of — dismissed, settled, or decided. Shows how the facility has historically resolved disputes.
0
0 Disposed
Year of the earliest case on record. A long history with steady filings suggests persistent issues; a recent first filing means newer exposure.
2020
Most recent filing on record. Recent activity means legal disputes are still being raised against this facility.
2020Reporting period: April 1 – June 30, 2025 (Q2 2025). Source: CMS Payroll-Based Journal report.
507% better than New York average
6% worse than New York average
This data comes from the CMS Payroll-Based Journal report covering April 1 – June 30, 2025.
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hoursThis role is partially covered by contractors.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.2 hoursThis role is partially covered by contractors.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7 hoursThis role is partially covered by contractors.
This data comes from the CMS Payroll-Based Journal report covering April 1 – June 30, 2025.
Total hours from contractors
32,382 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering April 1 – June 30, 2025.
| Certified Nursing Assistant | 128 | 85 | 213 | 79,533 | 91 | 100% | 7 |
| Registered Nurse | 48 | 25 | 73 | 24,017 | 91 | 100% | 8 |
| Licensed Practical Nurse | 35 | 1 | 36 | 15,994 | 91 | 100% | 7.2 |
| Other Dietary Services Staff | 17 | 0 | 17 | 5,076 | 91 | 100% | 6.8 |
| Therapeutic Recreation Specialist | 6 | 0 | 6 | 1,830 | 76 | 84% | 7.6 |
| Mental Health Service Worker | 7 | 0 | 7 | 1,743 | 88 | 97% | 6.9 |
| Physical Therapy Assistant | 5 | 2 | 7 | 1,534 | 79 | 87% | 7.5 |
| Occupational Therapy Aide | 3 | 0 | 3 | 1,246 | 65 | 71% | 7.7 |
| Respiratory Therapist | 3 | 0 | 3 | 1,109 | 67 | 74% | 7.3 |
| Respiratory Therapy Technician | 6 | 4 | 10 | 1,032 | 85 | 93% | 6.8 |
| Administrator | 2 | 0 | 2 | 885 | 65 | 71% | 7.2 |
| Qualified Social Worker | 0 | 6 | 6 | 814 | 66 | 73% | 6.4 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 761 | 66 | 73% | 7.3 |
| Nurse Practitioner | 2 | 0 | 2 | 726 | 61 | 67% | 7.8 |
| Dietitian | 1 | 0 | 1 | 399 | 55 | 60% | 7.3 |
| Physical Therapy Aide | 0 | 3 | 3 | 284 | 27 | 30% | 7.7 |
| Medical Director | 0 | 1 | 1 | 197 | 65 | 71% | 3 |
| Occupational Therapy Assistant | 0 | 3 | 3 | 145 | 48 | 53% | 2.8 |
| Speech Language Pathologist | 0 | 1 | 1 | 102 | 16 | 18% | 6.3 |
Includes penalties issued in 2024
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
47% lower than New York averageNew York average: $66K
51% fewer fines than New York averageNew York average: 2.0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than New York averageNew York average: 0.1
Penalties are imposed by CMS for violations of federal nursing home regulations.
1 penalty in the past 3 years
Sep 30, 2024 · $35K
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Sep 30, 2024Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
12.7
29% worse than New York averageNew York average: 9.8
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
21.8
20% worse than New York averageNew York average: 18.1
Percent of long-stay residents whose need for help with daily activities has increased
13.9%
16% better than New York averageNew York average: 16.4%
Percent of long-stay residents whose ability to move independently worsened
34.6%
109% worse than New York averageNew York average: 16.6%
Percent of low risk long-stay residents who lose control of their bowels or bladder
16.8%
22% better than New York averageNew York average: 21.4%
Percent of long-stay residents experiencing one or more falls with major injury
1.5%
49% better than New York averageNew York average: 3.0%
Percent of long-stay high risk residents with pressure ulcers
6.7%
7% better than New York averageNew York average: 7.2%
Percent of long-stay residents with a urinary tract infection
1.6%
14% worse than New York averageNew York average: 1.4%
Percent of long-stay residents who lose too much weight
6.7%
9% worse than New York averageNew York average: 6.1%
Percent of long-stay residents who have depressive symptoms
1.4%
92% better than New York averageNew York average: 18.1%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.6%
9% better than New York averageNew York average: 91.4%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.2%
In line with New York averageNew York average: 95.2%
Number of hospitalizations per 1,000 long-stay resident days.
1.64
In line with New York averageNew York average: 1.71
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.88
35% better than New York averageNew York average: 1.35
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
91.6%
20% better than New York averageNew York average: 76.6%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than New York averageNew York average: 1.3%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
91.2%
16% better than New York averageNew York average: 78.8%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
18.9%
8% better than New York averageNew York average: 20.6%
Percentage of short-stay residents who had an outpatient emergency department visit.
8.2%
15% better than New York averageNew York average: 9.7%
Percentage of SNF residents who experience falls with major injury during their stay.
0.7%
5% better than New York averageNew York average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
37.8%
30% worse than New York averageNew York average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
49.3%
In line with New York averageNew York average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
19% of new residents, usually for short-term rehab.
40% of new residents, often for short stays.
40% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
372Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Hillside Manor Rehab & Extended Care Center based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #54 / 353Payroll — State benchmarkedThis home is ranked 54th out of 353 homes in New York. Shows total annual staff payroll benchmarked to the New York average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Most residents stay for extended periods and receive ongoing daily care.
179.7 miles from city center
Estimated distance in miles from Jamaica Estates's city center to Hillside Manor Rehab & Extended Care Center's address, calculated via Google Maps.
Add your location
Hillside Manor Rehab & Extended Care Center is located in Jamaica Estates, New York.
Here are the financial assistance programs available to residents in New York.
The information below is reported by the New York State Department of Health.
| Hillside Manor Rehab & Extended Care Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Jamaica Estates (Hillside Avenue) | 400 | 94.0% | +6% | 3.62 | - | +48% | +1% | $34.9k | 15 | 5.0 | - | 363 | - | 29 | Jeffrey Jackson | $44.8M | $27.1M | 60.5% | 335531 | |||
| Cliffside Rehabilitation & Residential Health Care Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Flushing | 218 | 96.8% | +10% | 3.44 | 0% | -4% | $0 | 4 | 4.0 | - | 205 | A+ | 93 | Marvin Teich | $44.3M | $22.0M | 49.6% | 335349 | ||||
| Forest Hills Care Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Forest Hills | 100 | 90.0% | +2% | 3.48 | +26% | -3% | $0 | 12 | 6.0 | - | 88 | - | 94 | Shaya Landa | $18.6M | $8.1M | 43.6% | 335139 | ||||
| Central Queens Rehabilitation and Nursing Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Maspeth | 200 | 99.0% | +12% | 2.98 | - | -57% | -17% | $0 | 32 | 8.0 | - | 195 | - | 78 | Midway Nursing Home, Inc (For Profit) | $34.2M | $15.2M | 44.4% | 335472 |
Hillside Manor Rehab & Extended Care Center is in the Hillside Avenue neighborhood of Jamaica Estates.
The legal owner and operator of Hillside Manor Rehab & Extended Care Center is Hillside Manor Rehabilitation and Extended Care Center, LLC (For Profit).
Hillside Manor Rehab & Extended Care Center has a walk score of 29. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
According to NY state health department records, Hillside Manor Rehab & Extended Care Center's license number is 7003350N.
Hillside Manor Rehab & Extended Care Center's occupancy is 94%.
Hillside Manor Rehab & Extended Care Center has 400 beds.
Hillside Manor Rehab & Extended Care Center has had 16 recently reported deficiencies.
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