Total health inspections
2
State average N/A
Last Health inspection on Nov 2023
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Hillview Health Center
Assisted Living Home
Hillview Health Center
Assisted Living Home
Hillview Health Center provides skilled nursing and rehabilitation care in Elizabethton, Tennessee. The facility has been serving the Carter County Community and surrounding area since 1965. It offers services such as home health, rehabilitation therapy, skilled nursing, and dementia care.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
76
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
90.4%
Residents per day (avg)
67
Occupancy rate
90.4%
Residents per day (avg)
67
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Post-acute recovery
Temporary care
Transitional stays
Breakdown by payment type
Medicare
33% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
66% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
1% of new residents, often for long-term daily care.
Typical stay
11 years
Finances and operations
Voluntary non-profit home
Other
Home revenue
$13.7M
Surplus of revenue
$211.3K
Voluntary non-profit home
Other
Home revenue
$13,666,849.00
Surplus of revenue
$211,322.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.7M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$8.8M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$13.5M
76-bed community
A larger shared setting that may offer more common spaces and organized community services.
33 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
About this community
License Status
LicensedFacility Type
Nursing Home
License Date
July 1, 1992
Additional licensing details
License number:
00000313
CMS Certification Number:
445464
Awards:
2021 Bronze AHCA/NCAL National Quality Award
Ownership & operating entity
Hillview Health Center is administrated by Joshua Lee Cannon.
Owner name:
Ocoee Hillview Health Center, LLC
Care Services
Nursing Services
Rehabilitation Services
Memory Care
Skilled Nursing
Licensed Nurses/CNAs
All Levels of Care
Programs & Activities
Specific Programs
Home Health, Rehabilitation Therapy, Skilled Nursing, Dementia Care
Inspection History
In Tennessee, the Department of Health, Division of Health Care Facilities performs unannounced inspections and investigations to ensure facilities provide high-quality resident care.
Latest inspection
Date:November 14, 2023
0 enforcement actions
Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.
Compare Assisted Living around Usa
The information below is reported by the Tennessee Department of Health, Division of Health Care Facilities.
Hillview Health Center
-31%
+1%
+24%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
TN 37643
76
No
-
-
90.4%
$13,136,495.00
$4,688,947.00
35.7%
67.40
3.6725
7
-31%+1%+24%-
Job Haines Home
-21%
+63%
-41%
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
HC
Home Care
HC
Hospice Care
SNF
Nursing Homes 24/7 care needed
Bloomfield
40
No
85
HAVERON, NOREEN
45.5%
$13,340,016.00
$10,214,151.00
76.6%
36.90
6.3081
4
-21%+63%-41%Studio / 1 Bed / Private / Semi-Private Rooms
Village Care Homes Assisted Living – Stephen F Austin
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Conroe
16
No
27
VILLAGE CHANGE LLC
-
-
-
-
-
-
-
-
-
Private / Semi-Private Suite
Countryside Manor Assisted Living
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Conroe
12
No
8
GOLDEN OAKS VILLAS, LLC
-
-
-
-
-
-
-
-
-
-
Anton’s Assisted Living
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Boerne
10
No
-
-
-
-
-
-
-
-
-
-
-
-
Hillview Health Center
Type of care:
SNF
AL
Community:
TN 37643
Bed Count:
76
Pets Allowed:
No
CCN:
445464
Occupancy:
90.4%
Home Revenue:
$13,136,495.00
Payroll Costs:
$4,688,947.00
Payroll %:
35.7%
Avg Residents/Day:
67.40
Overall Rating:
Adj Nurse Hours:
3.6725
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
7
RN share vs State Avg:
-31%
-31%
Staffing vs State Avg:
+1%
+1%
Occupancy vs State Avg:
+24%
+24%
Job Haines Home
Type of care:
AL
HC
HC
SNF
Community:
Bloomfield
Bed Count:
40
Pets Allowed:
No
Operator:
HAVERON, NOREEN
CCN:
315392
Occupancy:
45.5%
Home Revenue:
$13,340,016.00
Payroll Costs:
$10,214,151.00
Payroll %:
76.6%
Avg Residents/Day:
36.90
Overall Rating:
Adj Nurse Hours:
6.3081
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
4
RN share vs State Avg:
-21%
-21%
Staffing vs State Avg:
+63%
+63%
Occupancy vs State Avg:
-41%
-41%
Bed Options:
Studio / 1 Bed / Private / Semi-Private Rooms
Places of interest near Hillview Health Center
0.0 miles from city center
Elizabethton, TN 37643
Calculate Travel Distance to Hillview Health Center
Add your location
Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
117
Total Staff
74
Employees
43
Contractors
29,811
Total Hours (Quarter)
43
Avg Staff/Day
7.6
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 7 | 8.1 | No |
| Licensed Practical Nurse | 14 | 9.7 | No |
| Certified Nursing Assistant | 43 | 8 | No |
Staff by Category
Administration ⓘ
3 staff
6.8hs shift avg
Nursing Staff ⓘ
72 staff
8.2hs shift avg
Physicians & Practitioners ⓘ
8 staff
7.4hs shift avg
Therapy Services ⓘ
27 staff
5.6hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
4 staff
7hs shift avg
Dietary Services ⓘ
2 staff
7hs shift avg
Other Services ⓘ
1 staff
8.1hs shift avg
Contractor Analysis
16.2%
of total hours from contractors
4,839 contractor hours this quarter
Clinical Nurse Specialist: 1
Feeding Assistant: 5
Physical Therapy Assistant: 4
Speech Language Pathologist: 7
Physical Therapy Aide: 5
Qualified Social Worker: 4
Respiratory Therapy Technician: 7
Nurse Aide in Training: 1
Other Physician: 3
Medical Director: 2
Occupational Therapy Aide: 1
Occupational Therapist: 2
Occupational Therapy Assistant: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 43 | 0 | 43 | 12,937 | 91 | 100% | 8 |
| Licensed Practical Nurse | 14 | 0 | 14 | 5,803 | 91 | 100% | 9.7 |
| Registered Nurse | 7 | 0 | 7 | 2,385 | 91 | 100% | 8.1 |
| Clinical Nurse Specialist | 3 | 1 | 4 | 1,492 | 64 | 70% | 7.9 |
| Physical Therapy Aide | 0 | 5 | 5 | 1,304 | 83 | 91% | 6.3 |
| Speech Language Pathologist | 0 | 7 | 7 | 968 | 69 | 76% | 5.7 |
| Nurse Aide in Training | 1 | 1 | 2 | 700 | 75 | 82% | 7.3 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Qualified Social Worker | 0 | 4 | 4 | 491 | 69 | 76% | 7 |
| Mental Health Service Worker | 1 | 0 | 1 | 472 | 58 | 64% | 8.1 |
| Nurse Practitioner | 1 | 0 | 1 | 456 | 57 | 63% | 8 |
| Physical Therapy Assistant | 0 | 4 | 4 | 449 | 70 | 77% | 4.5 |
| Dietitian | 1 | 0 | 1 | 437 | 63 | 69% | 6.9 |
| Respiratory Therapy Technician | 0 | 7 | 7 | 423 | 77 | 85% | 4.7 |
| Feeding Assistant | 0 | 5 | 5 | 354 | 75 | 82% | 4.1 |
| Other Dietary Services Staff | 1 | 0 | 1 | 280 | 40 | 44% | 7 |
| Other Physician | 0 | 3 | 3 | 112 | 27 | 30% | 3.3 |
| Occupational Therapy Aide | 0 | 1 | 1 | 104 | 13 | 14% | 8 |
| Medical Director | 0 | 2 | 2 | 77 | 22 | 24% | 3.5 |
| Occupational Therapist | 0 | 2 | 2 | 41 | 5 | 5% | 8.1 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 9 | 3 | 3% | 3 |
| RN Director of Nursing | 1 | 0 | 1 | 5 | 1 | 1% | 5.2 |
Health Inspection History
Inspections
Total health citations
7
Citations per inspection
3.5
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 7 citations resulted from standard inspections.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
In line with State averageState average: N/A
Serious Health citations
0
0
In line with State averageState average: N/A
0 critical citations
0 serious citations
7 moderate citations
0 minor citations
Citations history (last 3 years)
Pharmacy moderate citation
Nov 14, 2023
Corrected
Care Planning moderate citation
Nov 14, 2023
Corrected
Resident Rights moderate citation
Nov 14, 2023
Corrected
Nutrition moderate citation
Mar 06, 2019
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: Federal Government
Part of: Twin Rivers
Resident Census by Payment Source
69
Total Residents
Medicare
12
(17.4%)
ⓘ
Medicaid
31
(44.9%)
ⓘ
Private Pay/Other
26
(37.7%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Family Member Group
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Family Council
ⓘ
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
6.7
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
6.7
36% better than State averageState average: 10.5
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
13.0
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
13.0
33% better than State averageState average: 19.5
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
4.9%
Percent of long-stay residents whose need for help with daily activities has increased
4.9%
69% better than State averageState average: 16.0%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
7.3%
Percent of long-stay residents whose ability to move independently worsened
7.3%
66% better than State averageState average: 21.7%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
26.9%
Percent of low risk long-stay residents who lose control of their bowels or bladder
26.9%
30% worse than State averageState average: 20.7%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
9.3%
Percent of long-stay residents experiencing one or more falls with major injury
9.3%
154% worse than State averageState average: 3.7%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
3.2%
Percent of long-stay high risk residents with pressure ulcers
3.2%
40% better than State averageState average: 5.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
2.0%
Percent of long-stay residents with a urinary tract infection
2.0%
In line with State averageState average: 2.1%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
8.9%
Percent of long-stay residents who lose too much weight
8.9%
41% worse than State averageState average: 6.3%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
19.2%
Percent of long-stay residents who have depressive symptoms
19.2%
74% worse than State averageState average: 11.0%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
17.7%
Percent of long-stay residents who received an antipsychotic medication
17.7%
7% worse than State averageState average: 16.5%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.0%
10% better than State averageState average: 89.9%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.3%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.3%
In line with State averageState average: 94.5%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
98.1%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
98.1%
23% better than State averageState average: 79.7%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
2.4%
Percent of short-stay residents who newly received an antipsychotic medication
2.4%
44% worse than State averageState average: 1.7%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
98.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
98.5%
23% better than State averageState average: 79.8%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Hillview Health Center based on CMS SNF Cost Reports.
Occupancy Rate
90.4%
↓ 2.7pp vs 2022
Net Income
$211,322
↓ ~$2.8M vs 2022
Total Payroll
$6,272,339
↑ ~$513K vs 2022
Profit Margin
1.6%
↓ 22.2pp vs 2022
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