Occupancy rate
90%
26% higher than the state averagethe state average: 72%
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
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Assisted Living Home
Hillview Health Center
Hillview Health Center provides skilled nursing and rehabilitation care in Elizabethton, Tennessee. The facility has been serving the Carter County Community and surrounding area since 1965. It offers services such as home health, rehabilitation therapy, skilled nursing, and dementia care.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
76
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
90.4%
Residents per day (avg)
67
Occupancy rate
90.4%
Residents per day (avg)
67
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Post-acute recovery
Temporary care
Transitional stays
Breakdown by payment type
Medicare
33% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
66% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
1% of new residents, often for long-term daily care.
Typical stay
11 years
Finances and operations
Voluntary non-profit community
Home revenue
$13.7M
Surplus of revenue
$211.3K
Voluntary non-profit community
Home revenue
$13,666,849.00
Surplus of revenue
$211,322.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.7M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$8.8M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$13.5M
76-bed community
A larger shared setting that may offer more common spaces and organized community services.
33 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
About this community
Occupancy
26% higher than the state averageOccupied beds
69 / 76
License details
Facility type
Nursing Home
Status
Licensed
Licensed
Issuance
July 1, 1992
Additional licensing details
License number:
00000313
CMS Certification Number:
445464
Awards:
2021 Bronze AHCA/NCAL National Quality Award
Ownership & operating entity
Hillview Health Center is administrated by Joshua Lee Cannon.
Owner name:
Ocoee Hillview Health Center, LLC
Care Services
Nursing Services
Rehabilitation Services
Memory Care
Skilled Nursing
Licensed Nurses/CNAs
All Levels of Care
Programs & Activities
Specific Programs
Home Health, Rehabilitation Therapy, Skilled Nursing, Dementia Care
Inspection History
In Tennessee, the Department of Health, Division of Health Care Facilities performs unannounced inspections and investigations to ensure facilities provide high-quality resident care.
Tennessee average: 9 complaint visits
Latest inspection
Date:November 14, 2023
0 enforcement actions
Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.
Health Inspection History
Inspections
Total health inspections
2
State average N/A
Last Health inspection on Nov 2023
Total health citations
7
State average N/A
Citations per inspection
3.5
State average N/A
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 7 citations resulted from standard inspections.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
In line with State averageState average: N/A
Serious Health citations
0
0
In line with State averageState average: N/A
0 critical citations
0 serious citations
7 moderate citations
0 minor citations
Citations history (last 3 years)
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Nov 14, 2023
Issues related to medication management, including how drugs are stored, administered, and monitored.
Nov 14, 2023
Corrected
Care Planning moderate citation
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Nov 14, 2023
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Nov 14, 2023
Corrected
Resident Rights moderate citation
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
Nov 14, 2023
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
Nov 14, 2023
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Mar 06, 2019
Issues related to food quality, meal service, and resident's nutritional needs.
Mar 06, 2019
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Assisted Living around Usa The information below is reported by the Tennessee Department of Health, Division of Health Care Facilities.
Hillview Health Center
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Elizabethton
76
No
-
-
Job Haines Home
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC
Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
HC
Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Bloomfield
40
No
85
Studio / 1 Bed / Private / Semi-Private Rooms
Village Care Homes Assisted Living – Stephen F Austin
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Conroe
16
No
27
Private / Semi-Private Suite
Countryside Manor Assisted Living
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Conroe
12
No
8
-
Anton’s Assisted Living
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Boerne
10
No
-
-
Places of interest near Hillview Health Center
0.0 miles from city center
1666 Hillview Drive, Elizabethton, TN 37643
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
117
Employees
74
Contractors
43
Staff to resident ratio
1.70:1
0% compared with State averageState average ratio: 0:0
Avg staff/day
43
Average shift
7.6 hours
0% compared with State averageState average: 0 hours
Total staff hours (quarter)
29,811
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
7
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.1 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.1 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
14
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.7 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
43
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
16.2%
4,839 contractor hours this quarter
Speech Language Pathologist: 7
Respiratory Therapy Technician: 7
Feeding Assistant: 5
Physical Therapy Aide: 5
Physical Therapy Assistant: 4
Qualified Social Worker: 4
Other Physician: 3
Medical Director: 2
Occupational Therapist: 2
Clinical Nurse Specialist: 1
Nurse Aide in Training: 1
Occupational Therapy Aide: 1
Occupational Therapy Assistant: 1
Staff by category
| Certified Nursing Assistant | 43 | 0 | 43 | 12,937 | 91 | 100% | 8 |
| Licensed Practical Nurse | 14 | 0 | 14 | 5,803 | 91 | 100% | 9.7 |
| Registered Nurse | 7 | 0 | 7 | 2,385 | 91 | 100% | 8.1 |
| Clinical Nurse Specialist | 3 | 1 | 4 | 1,492 | 64 | 70% | 7.9 |
| Physical Therapy Aide | 0 | 5 | 5 | 1,304 | 83 | 91% | 6.3 |
| Speech Language Pathologist | 0 | 7 | 7 | 968 | 69 | 76% | 5.7 |
| Nurse Aide in Training | 1 | 1 | 2 | 700 | 75 | 82% | 7.3 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Qualified Social Worker | 0 | 4 | 4 | 491 | 69 | 76% | 7 |
| Mental Health Service Worker | 1 | 0 | 1 | 472 | 58 | 64% | 8.1 |
| Nurse Practitioner | 1 | 0 | 1 | 456 | 57 | 63% | 8 |
| Physical Therapy Assistant | 0 | 4 | 4 | 449 | 70 | 77% | 4.5 |
| Dietitian | 1 | 0 | 1 | 437 | 63 | 69% | 6.9 |
| Respiratory Therapy Technician | 0 | 7 | 7 | 423 | 77 | 85% | 4.7 |
| Feeding Assistant | 0 | 5 | 5 | 354 | 75 | 82% | 4.1 |
| Other Dietary Services Staff | 1 | 0 | 1 | 280 | 40 | 44% | 7 |
| Other Physician | 0 | 3 | 3 | 112 | 27 | 30% | 3.3 |
| Occupational Therapy Aide | 0 | 1 | 1 | 104 | 13 | 14% | 8 |
| Medical Director | 0 | 2 | 2 | 77 | 22 | 24% | 3.5 |
| Occupational Therapist | 0 | 2 | 2 | 41 | 5 | 5% | 8.1 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 9 | 3 | 3% | 3 |
| RN Director of Nursing | 1 | 0 | 1 | 5 | 1 | 1% | 5.2 |
43 Certified Nursing Assistant
% of Days
100%
14 Licensed Practical Nurse
% of Days
100%
7 Registered Nurse
% of Days
100%
4 Clinical Nurse Specialist
% of Days
70%
5 Physical Therapy Aide
% of Days
91%
7 Speech Language Pathologist
% of Days
76%
2 Nurse Aide in Training
% of Days
82%
1 Administrator
% of Days
70%
4 Qualified Social Worker
% of Days
76%
1 Mental Health Service Worker
% of Days
64%
1 Nurse Practitioner
% of Days
63%
4 Physical Therapy Assistant
% of Days
77%
1 Dietitian
% of Days
69%
7 Respiratory Therapy Technician
% of Days
85%
5 Feeding Assistant
% of Days
82%
1 Other Dietary Services Staff
% of Days
44%
3 Other Physician
% of Days
30%
1 Occupational Therapy Aide
% of Days
14%
2 Medical Director
% of Days
24%
2 Occupational Therapist
% of Days
5%
1 Occupational Therapy Assistant
% of Days
3%
1 RN Director of Nursing
% of Days
1%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
69 residents
Residents by payment source
Medicare
12 residents (17.4%)
Medicaid
31 residents (44.9%)
Private pay or other
26 residents (37.7%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Family Member Group
Family members meet regularly to discuss policies, care quality, and activities
Active Family Council
Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
6.7
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
6.7
36% better than State averageState average: 10.5
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
13.0
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
13.0
33% better than State averageState average: 19.5
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
4.9%
Percent of long-stay residents whose need for help with daily activities has increased
4.9%
69% better than State averageState average: 16.0%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
7.3%
Percent of long-stay residents whose ability to move independently worsened
7.3%
66% better than State averageState average: 21.7%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
26.9%
Percent of low risk long-stay residents who lose control of their bowels or bladder
26.9%
30% worse than State averageState average: 20.7%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
9.3%
Percent of long-stay residents experiencing one or more falls with major injury
9.3%
154% worse than State averageState average: 3.7%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
3.2%
Percent of long-stay high risk residents with pressure ulcers
3.2%
40% better than State averageState average: 5.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
2.0%
Percent of long-stay residents with a urinary tract infection
2.0%
In line with State averageState average: 2.1%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
8.9%
Percent of long-stay residents who lose too much weight
8.9%
41% worse than State averageState average: 6.3%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
19.2%
Percent of long-stay residents who have depressive symptoms
19.2%
74% worse than State averageState average: 11.0%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
17.7%
Percent of long-stay residents who received an antipsychotic medication
17.7%
7% worse than State averageState average: 16.5%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.0%
10% better than State averageState average: 89.9%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.3%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.3%
In line with State averageState average: 94.5%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
98.1%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
98.1%
23% better than State averageState average: 79.7%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
2.4%
Percent of short-stay residents who newly received an antipsychotic medication
2.4%
44% worse than State averageState average: 1.7%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
98.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
98.5%
23% better than State averageState average: 79.8%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Hillview Health Center based on CMS SNF Cost Reports.
Occupancy Rate
90.4%
↓ 2.7pp vs 2022
Net Income
$211,322
↓ ~$2.8M vs 2022
Total Payroll
$6,272,339
↑ ~$513K vs 2022
Profit Margin
1.6%
↓ 22.2pp vs 2022
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