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Assisted Living in USA

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Holiday Retirement Home Inc

Assisted Living in USA

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Holiday Retirement Home Inc

Overview of Holiday Retirement Home INC
Holiday Retirement Home INC is a senior living community located in West Hartford, Connecticut. It offers a range of services including assisted living, skilled nursing, and rehabilitation. The community focuses on providing a warm, safe, and comfortable environment for its residents.
(401) 765-1440

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
4/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
4/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
3/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
4/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
4h 42m per day

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 170

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the state average
Occupancy rate 84.1%
Residents per day (avg) 146
Occupancy rate
84.1%
Residents per day (avg)
146

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Might be optimal for
Post-acute recovery Temporary care Transitional stays

Breakdown by payment type

Medicare

23% of new residents, usually for short-term rehab.

Typical stay 29 days

Private pay

71% of new residents, often for short stays.

Typical stay 4 - 5 months

Medicaid

5% of new residents, often for long-term daily care.

Typical stay 7 years

Finances and operations

Privately-owned community
Operated by a business corporation.
Home revenue
$14.5M
Operating loss
-$1.5M
Privately-owned community Operated by a business corporation.
Home revenue
$14.5M
Operating loss
-$1.5M
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$9.2M
63.1% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$6.8M
Total costs $16.0M
Bed community size
170-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.

About this community

Occupancy

Occupancy rate
84%
In line with the state average
Occupied beds
143 / 170

License Details

Facility TypeNursing Facility
StatusActive
IssuanceOctober 18, 1909

Additional Licensing Details

License NumberLTC00588
CMS Certification Number415075

Ownership & Operating Entity

Owner NameGREGORY CHOPOORIAN

Therapy & Rehabilitation

3 services
Rehabilitation Services
Respite Care
Short-Term Rehab

Staffing & Medical

4 services
Nursing Services
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing

Additional Services

1 service
Rehabilitation

Contact Information

Fax(401) 765-7464

Amenities & Lifestyle

0 amenities
Specific ProgramsAssisted Living, Skilled Nursing & Rehab, Activities & Dining, Building Features, Services, Virtual Photo Tour, Upcoming Events

Dining & Nutrition

Food DescriptionThe Holiday Retirement provides fresh, in-house, delicious meals served three times a day in the dining room, with options for room delivery in special circumstances.
Meals IncludedYes

Contact Holiday Retirement Home Inc

Inspection History

In Rhode Island, the Department of Health, Center for Health Facilities Regulation is the primary authority for inspecting, licensing, and reporting on all long-term care facilities.

14 visits/inspections

5 visits/inspections triggered by complaints

2 routine inspections

4 other visits

1 life safety inspections

Results

8 with issues

6 without issues

Latest inspection

Date August 15, 2025
Life Safety

61 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Rhode Island average: 34 deficiencies

Health Inspection History

Inspections
Total health inspections 6

State average N/A


Last Health inspection on Jun 2025

Total health citations 17

State average N/A

Citations per inspection
2.83

State average N/A


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

12 of 17 citations resulted from standard inspections; and 5 of 17 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
In line with State average

State average: N/A


Serious Health citations More info 2
In line with State average

State average: N/A

0 critical citations More info State average: N/A

2 serious citations More info State average: N/A

15 moderate citations More info State average: N/A

0 minor citations More info State average: N/A
Citations history (last 3 years)
Environmental moderate citation Info Issues related to building safety, cleanliness, maintenance, and overall living conditions. Jun 13, 2025
Corrected

Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. Jun 13, 2025
Corrected

Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. Jun 13, 2025
Corrected

Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. Jun 13, 2025
Corrected

Compare Assisted Living around Usa The information below is reported by the Rhode Island Department of Health, Center for Health Facilities Regulation.

Filter by care type
Holiday Retirement Home Inc
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Manville
170
No
-
-
-
Job Haines Home
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

Bloomfield
40
No
-
85
Studio / 1 Bed / Private / Semi-Private Rooms
Village Care Homes Assisted Living – Stephen F Austin
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Conroe
16
No
-
27
Private / Semi-Private Suite
Countryside Manor Assisted Living
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Conroe
12
No
-
8
-
Anton’s Assisted Living
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Boerne
10
No
-
-
-

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Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 269
Employees 191
Contractors 78
Staff to resident ratio 1.88:1
0% compared with State average

State average ratio: 0:0

Avg staff/day 87
Average shift 7.7 hours
0% compared with State average

State average: 0 hours

Total staff hours (quarter) 60,632
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 24
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.4 hours

This role is partially covered by contractors.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 41
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.7 hours

This role is partially covered by contractors.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 149
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.6 hours

This role is partially covered by contractors.

Contractor staffing

Total hours from contractors

7.4%

4,516 contractor hours this quarter

Certified Nursing Assistant: 41 Licensed Practical Nurse: 22 Registered Nurse: 12 Occupational Therapy Assistant: 1 Occupational Therapy Aide: 1 Medical Director: 1
Staff by category
Certified Nursing Assistant1084114935,44291100%7.6
Licensed Practical Nurse1922419,12091100%8.7
Medication Aide/Technician240246,87991100%7.1
Registered Nurse1212243,16391100%7.4
Dietitian7071,6788897%7.4
Respiratory Therapy Technician3037516571%7.1
Physical Therapy Aide3036838593%5.9
Mental Health Service Worker2025296369%7.8
Administrator1015046369%8
Speech Language Pathologist3035047684%6.6
Nurse Practitioner1014806066%8
Qualified Social Worker3033766066%6.3
Physical Therapy Assistant3033564954%7.3
Occupational Therapy Assistant0117233%24
Medical Director0114833%16
Occupational Therapy Aide0113633%12
Other Dietary Services Staff2021222%5.8
149 Certified Nursing Assistant
% of Days 100%
41 Licensed Practical Nurse
% of Days 100%
24 Medication Aide/Technician
% of Days 100%
24 Registered Nurse
% of Days 100%
7 Dietitian
% of Days 97%
3 Respiratory Therapy Technician
% of Days 71%
3 Physical Therapy Aide
% of Days 93%
2 Mental Health Service Worker
% of Days 69%
1 Administrator
% of Days 69%
3 Speech Language Pathologist
% of Days 84%
1 Nurse Practitioner
% of Days 66%
3 Qualified Social Worker
% of Days 66%
3 Physical Therapy Assistant
% of Days 54%
1 Occupational Therapy Assistant
% of Days 3%
1 Medical Director
% of Days 3%
1 Occupational Therapy Aide
% of Days 3%
2 Other Dietary Services Staff
% of Days 2%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
143 residents
Residents by payment source
Medicare
1 resident (0.7%)
Medicaid
87 residents (60.8%)
Private pay or other
55 residents (38.5%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Family Member Group

Family members meet regularly to discuss policies, care quality, and activities

Active Family Council

Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 11.4
11% worse than State average

State average: 10.3

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 24.2
20% worse than State average

State average: 20.2

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 18.4%
6% better than State average

State average: 19.5%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 21.6%
19% worse than State average

State average: 18.2%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 32.5%
42% worse than State average

State average: 22.9%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 4.3%
16% worse than State average

State average: 3.7%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 7.3%
53% worse than State average

State average: 4.7%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 2.0%
14% better than State average

State average: 2.3%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 5.4%
In line with State average

State average: 5.4%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.0%
100% better than State average

State average: 13.5%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 10.7%
50% better than State average

State average: 21.5%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 98.6%
6% better than State average

State average: 93.1%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 98.6%
In line with State average

State average: 95.3%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 74.2%
In line with State average

State average: 76.2%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.0%
100% better than State average

State average: 2.0%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 73.0%
7% worse than State average

State average: 78.2%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $46K
51% lower than State average

State average: $94K

Number of fines 1
65% fewer fines than State average

State average: 2.8

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than State average

State average: 0.4

Fines amount comparison
Fines amount comparison
This facility $46K
State average $94K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Aug 22, 2024
$46K

Last updated: Jan 2026

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