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Nursing Home

Holston Health And Rehabilitation Center

Nursing Home

Holston Health And Rehabilitation Center

3916 Boyds Bridge Pike, Knoxville, TN 37914 View map
Overview of Holston Health and Rehabilitation Center

Experience care and assistance like no other with the extraordinary senior living community of Holston Health and Rehabilitation Center in Boyd’s Bridge Pike, Knoxville, TN, offering a wide range of care options including continuing care, rehabilitation, skilled nursing, respite care, and hospice. The community takes pride in a team of compassionate and highly skilled professionals attending to seniors’ unique needs and aspirations around the clock. Featuring physical, occupational, and speech therapy, Holston Health and Rehabilitation Center works hard to enhance seniors’ well-being day by day.

Alongside specialized programs such as IV therapy, wound care, podiatry care, pain management, diabetes management, and psychological services, the community fosters a lively and inviting environment to ensure seniors are comfortable and well-cared for. Meals are meticulously prepared and approved by dietitians to meet dietary needs and preferences. Holston Health and Rehabilitation Center is a good place to find all the care you need with its exceptional services and extensive amenities.

(865) 524-1500

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
5/5
Tennessee average: 3.0/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
4/5
Tennessee average: 2.9/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
3/5
Tennessee average: 2.4/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
5/5
Tennessee average: 3.7/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
3h 22m per day

This home provides 7% less nursing time per resident than the Tennessee average.

Tennessee average: 3h 38m per day

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 94

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the Tennessee average
Occupancy rate 85.1%
Residents per day (avg) 81
Occupancy rate
85.1%
Residents per day (avg)
81

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Might be optimal for
Post-acute recovery Temporary care Transitional stays

Breakdown by payment type

Medicare

24% of new residents, usually for short-term rehab.

Typical stay 1 months

Private pay

64% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

12% of new residents, often for long-term daily care.

Typical stay 9 - 10 months

Finances and operations

Privately-owned community
Operated by a business corporation.
Home revenue
$13.4M
Profit
$1.3M
Privately-owned community Operated by a business corporation.
Home revenue
$13,367,686.00
Profit
$1,252,018.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$5.3M
39.8% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$6.8M
Total costs $12.1M
Bed community size
94-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
30 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 2 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

License details

Facility type
Nursing Home
Status Licensed
Issuance June 2, 1995
Expiration January 28, 2026

Additional licensing details

License number: 00000333
CMS Certification Number: 445344

Ownership & operating entity

Holston Health And Rehabilitation Center is legally operated by NHC HealthCare/Holston Hills, LLC, and administrated by Daniel Graham McKenzie.

Safety & Compliance

Care Services

Nursing Services
Rehabilitation Services
Respite Care
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
Short-Term Rehab

All Levels of Care

Skilled Nursing
Rehabilitation
Respite Care
Hospice Care.

Amenities & Lifestyle

Activities and entertainment scheduled daily
Beauty/Barber Shop
Gardening area
Dining room
Private event room
Regular social events
Religious services
Housekeeping and Laundry Services
High-speed wireless internet service
Cable TV in each room.

Programs & Activities

Activities
Activities and entertainment are scheduled daily.
Specific Programs
Individual nursing care 24 hours a day, Physician directed protocols, Specialized nutrition program, Recreation specialist, Medication management, Diabetes management, Specialty services available, IV therapy, Wound care, Podiatry care, Pain management, Psychological services, Physical Therapy, Occupational Therapy, Speech Therapy, Home Health Care Services, Hospice care services.
Religious Services
Yes

Dining & Nutrition

Food Description
Dietician and chef approved meals are provided.

What does this home offer?

Building type icon
Building type icon

Building Type: Single-story

Types of Care at Holston Health And Rehabilitation Center

Skilled Nursing Hospice Care Home Care
Contact Holston Health And Rehabilitation Center

Inspection History

In Tennessee, the Department of Health, Division of Health Care Facilities performs unannounced inspections and investigations to ensure facilities provide high-quality resident care.

Tennessee average: 9 complaint visits

Health Inspection History

Inspections
Total health inspections 2

Tennessee average 3.5


Last Health inspection on Dec 2024

Total health citations 5

Tennessee average 15.4

Citations per inspection
2.5

Tennessee average 4.39


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

3 of 5 citations resulted from standard inspections; and 2 of 5 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Tennessee average

Tennessee average: 1.1


Serious Health citations More info 0
100% better than Tennessee average

Tennessee average: 0.6

0 critical citations More info Tennessee average: 1.1

0 serious citations More info Tennessee average: 0.6

5 moderate citations More info Tennessee average: 13.7

0 minor citations More info Tennessee average: 0.1
Citations history (last 3 years)
Abuse/Neglect moderate citation Info Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment. Dec 11, 2024
Corrected

Abuse/Neglect moderate citation Info Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment. Dec 11, 2024
Corrected

Care Planning moderate citation Info Issues related to creating and updating personalized care plans for residents based on their needs and conditions. Dec 11, 2024
Corrected

Administration moderate citation Info Issues related to how the facility is managed, including policies, procedures, and compliance with regulations. Mar 23, 2022
Corrected

Compare Nursing Homes around Knoxville The information below is reported by the Tennessee Department of Health, Division of Health Care Facilities.

5 facilities compared · CMS & TN Dept. of Health data · Updated Mar 2026

Ben Atchley Tennessee State Veterans‘ Home
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Knoxville
140
94.7%
+30%
4.83
+10%
+33%
0
5
0
128
7
State Of Tennessee
$18,3M
$6,8M
37.1%
445484
Holston Health And Rehabilitation Center
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Knoxville
94
85.1%
+17%
3.36
-1%
-7%
0
5
0
81
2
Mckenzie, Daniel
$12,7M
$5,3M
41.8%
445344
Beverly Park Place Health And Rehab
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Knoxville
271
90.6%
+24%
3.40
+31%
-6%
0
14
0
158
8
Hillcrest Healthcare Communities Inc
$18,6M
$5,5M
29.4%
445131
Autumn Care II, LLC
-
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Knoxville
56
-
-
-
-
-
-
-
-
0
0
0
-
-
-
-
-
-
-
Emory Mills Senior Living
-
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Knoxville
107
-
-
-
-
-
-
-
-
0
0
0
-
-
-
-
-
-
-

Places of interest near Holston Health And Rehabilitation Center

Address 5.8 miles from city center — 4.78 miles to nearest hospital (Select Specialty Hospital - Knoxville)

Address 3916 Boyds Bridge Pike, Knoxville, TN 37914

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Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 140
Employees 138
Contractors 2
Staff to resident ratio 1.73:1
0% compared with Tennessee average

Tennessee average ratio: 1.79:1

Avg staff/day 50
Average shift 7.5 hours
10% worse than Tennessee average

Tennessee average: 8.3 hours

Total staff hours (quarter) 34,089
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 12
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.7 hours

No contractors work on this role.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 23
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.1 hours

No contractors work on this role.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 56
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.2 hours

No contractors work on this role.

Contractor staffing

Total hours from contractors

0%

5 contractor hours this quarter

Occupational Therapy Assistant: 1 Medical Director: 1
Staff by category
Certified Nursing Assistant5605614,59191100%7.2
Licensed Practical Nurse230236,17891100%8.1
Registered Nurse120123,57491100%7.7
Mental Health Service Worker4041,4587380%7.6
Clinical Nurse Specialist4041,1966571%7.6
Nurse Aide in Training5051,0017886%7.8
Speech Language Pathologist7079916571%7.7
Respiratory Therapy Technician5058466875%7.8
Physical Therapy Aide5055836673%6
Dietitian2025626774%6.5
Physical Therapy Assistant4045267178%6.7
Nurse Practitioner2025206571%8
Other Dietary Services Staff1014695965%7.9
Administrator1014645864%8
Dental Services Staff1014556066%7.6
Occupational Therapy Aide3033825257%7.3
Qualified Social Worker2022696571%4.1
RN Director of Nursing1012467%3.9
Occupational Therapy Assistant011311%3
Medical Director011233%0.5
56 Certified Nursing Assistant
% of Days 100%
23 Licensed Practical Nurse
% of Days 100%
12 Registered Nurse
% of Days 100%
4 Mental Health Service Worker
% of Days 80%
4 Clinical Nurse Specialist
% of Days 71%
5 Nurse Aide in Training
% of Days 86%
7 Speech Language Pathologist
% of Days 71%
5 Respiratory Therapy Technician
% of Days 75%
5 Physical Therapy Aide
% of Days 73%
2 Dietitian
% of Days 74%
4 Physical Therapy Assistant
% of Days 78%
2 Nurse Practitioner
% of Days 71%
1 Other Dietary Services Staff
% of Days 65%
1 Administrator
% of Days 64%
1 Dental Services Staff
% of Days 66%
3 Occupational Therapy Aide
% of Days 57%
2 Qualified Social Worker
% of Days 71%
1 RN Director of Nursing
% of Days 7%
1 Occupational Therapy Assistant
% of Days 1%
1 Medical Director
% of Days 3%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
81 residents
Residents by payment source
Medicare
19 residents (23.5%)
Medicaid
44 residents (54.3%)
Private pay or other
18 residents (22.2%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 6.0
43% better than Tennessee average

Tennessee average: 10.5

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 12.2
38% better than Tennessee average

Tennessee average: 19.5

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 6.3%
61% better than Tennessee average

Tennessee average: 16.0%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 13.8%
36% better than Tennessee average

Tennessee average: 21.7%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 16.4%
21% better than Tennessee average

Tennessee average: 20.7%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 4.8%
30% worse than Tennessee average

Tennessee average: 3.7%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 1.7%
69% better than Tennessee average

Tennessee average: 5.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 2.6%
27% worse than Tennessee average

Tennessee average: 2.1%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 3.5%
44% better than Tennessee average

Tennessee average: 6.3%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 11.6%
5% worse than Tennessee average

Tennessee average: 11.0%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 7.1%
57% better than Tennessee average

Tennessee average: 16.5%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 98.3%
9% better than Tennessee average

Tennessee average: 89.9%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 89.2%
6% worse than Tennessee average

Tennessee average: 94.5%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 97.9%
23% better than Tennessee average

Tennessee average: 79.7%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.4%
75% better than Tennessee average

Tennessee average: 1.7%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 92.1%
15% better than Tennessee average

Tennessee average: 79.8%

Guides for Better Senior Living

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Financial Aid for Tennessee Seniors

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CHOICES Program

TN Medicaid CHOICES

Age 65+ or disabled, Tennessee resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Managed care model; high rural demand.

Tennessee Options for Community Living

TN Options

Age 60+, Tennessee resident, at risk of nursing home.

~$2,000/month (individual, varies).

$5,000 (individual).

Limited funding; rural/urban balance.

Medicare Savings Program (MSP)

Tennessee Medicare Savings Program

Age 65+ or disabled, TN resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; includes Extra Help for Part D; no waitlist.

Low-Income Home Energy Assistance Program (LIHEAP)

Tennessee LIHEAP

Age 60+ prioritized, TN resident, low-income household.

~$3,970/month (individual, 185% FPL).

Not assessed; income-focused.

Covers gas, electric, propane; emergency aid available.

Family Caregiver Support Program (FCSP)

Tennessee Family Caregiver Support Program

Caregivers of 60+ needing care or 55+ caregivers of others; TN resident; functional needs (2+ ADLs).

No strict cap; prioritizes low-income (~$24,980/year).

Not assessed; need-based.

Includes grandparent caregivers; high rural demand.

Senior Community Service Employment Program (SCSEP)

Tennessee SCSEP

Age 55+, unemployed, low-income, TN resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents; AARP/Goodwill partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Tennessee VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, TN resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran population; supports rural/urban care needs.

Elderly Nutrition Program

Tennessee Elderly Nutrition Program

Age 60+, TN resident; no income limit but prioritizes low-income.

None; donations encouraged.

Not assessed.

Serves ~50,000 annually; 200+ congregate sites plus Meals on Wheels.

Property Tax Relief Program

Tennessee Property Tax Relief Program

Age 65+, TN resident, homeowner/renter (or widow/er 50+, disabled 18+).

~$45,000/year (household, excludes half of Social Security).

Not assessed; income-focused.

Rebates up to $1,000; serves ~100,000 annually.