Holston Health And Rehabilitation Center

Holston Health And Rehabilitation Center

3916 Boyds Bridge Pike, Knoxville, TN 37914 View Map

Holston Health And Rehabilitation Center is a Nursing Home in Tennessee

Holston Health And Rehabilitation… is a Nursing Home in Tennessee

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Overview of Holston Health and Rehabilitation Center

Experience care and assistance like no other with the extraordinary senior living community of Holston Health and Rehabilitation Center in Boyd’s Bridge Pike, Knoxville, TN, offering a wide range of care options including continuing care, rehabilitation, skilled nursing, respite care, and hospice. The community takes pride in a team of compassionate and highly skilled professionals attending to seniors’ unique needs and aspirations around the clock. Featuring physical, occupational, and speech therapy, Holston Health and Rehabilitation Center works hard to enhance seniors’ well-being day by day.

Alongside specialized programs such as IV therapy, wound care, podiatry care, pain management, diabetes management, and psychological services, the community fosters a lively and inviting environment to ensure seniors are comfortable and well-cared for. Meals are meticulously prepared and approved by dietitians to meet dietary needs and preferences. Holston Health and Rehabilitation Center is a good place to find all the care you need with its exceptional services and extensive amenities.

(865) 524-1500

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 3.36/day Tennessee avg: 3.63/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
5/5
Tennessee avg: 2.8/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
4/5
Tennessee avg: 2.8/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
3/5
Tennessee avg: 2.4/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
5/5
Tennessee avg: 3.4/5

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 94

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the Tennessee average
Occupancy rate 85.1%
Residents per day (avg) 81
Occupancy rate
85.1%
Residents per day (avg)
81

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Might be optimal for
Post-acute recovery Temporary care Transitional stays

Breakdown by payment type

Medicare

24% of new residents, usually for short-term rehab.

Typical stay 1 months

Private pay

64% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

12% of new residents, often for long-term daily care.

Typical stay 9 - 10 months

Finances and operations

Proprietary home
Corporation
Home revenue
$13.4M
Profit
$1.3M
Proprietary home Corporation
Home revenue
$13,367,686.00
Profit
$1,252,018.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$5.3M
39.8% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$6.8M
Total costs $12.1M
Bed community size
94-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
30 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 2 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

License Status
Licensed
Facility Type
Nursing Home
License Date
June 2, 1995
License Expiration
January 28, 2026

Additional licensing details

License number: 00000333
CMS Certification Number: 445344

Ownership & operating entity

Holston Health And Rehabilitation Center is legally operated by NHC HealthCare/Holston Hills, LLC, and administrated by Daniel Graham McKenzie.

Safety & Compliance

Care Services

Nursing Services
Rehabilitation Services
Respite Care
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
Short-Term Rehab

All Levels of Care

Skilled Nursing
Rehabilitation
Respite Care
Hospice Care.

Amenities & Lifestyle

Activities and entertainment scheduled daily
Beauty/Barber Shop
Gardening area
Dining room
Private event room
Regular social events
Religious services
Housekeeping and Laundry Services
High-speed wireless internet service
Cable TV in each room.

Programs & Activities

Activities
Activities and entertainment are scheduled daily.
Specific Programs
Individual nursing care 24 hours a day, Physician directed protocols, Specialized nutrition program, Recreation specialist, Medication management, Diabetes management, Specialty services available, IV therapy, Wound care, Podiatry care, Pain management, Psychological services, Physical Therapy, Occupational Therapy, Speech Therapy, Home Health Care Services, Hospice care services.
Religious Services
Yes

Dining & Nutrition

Food Description
Dietician and chef approved meals are provided.

What does this home offer?

Building type icon
Building type icon

Building Type: Single-story

Types of Care at Holston Health And Rehabilitation Center

Skilled Nursing Hospice Care Home Care
Contact Holston Health And Rehabilitation Center

Compare Nursing Homes around Knoxville

The information below is reported by the Tennessee Department of Health, Division of Health Care Facilities.
Ben Atchley Tennessee State Veterans‘ Home
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Knoxville
140
No
7
State of Tennessee
94.7%
$18,331,450.00
$6,796,331.00
37.1%
128.10
5/5
4.8302
4/5
5/5
2/5
-
5
+10%
+33%
+30%
Holston Health And Rehabilitation Center
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Knoxville
94
No
2
MCKENZIE, DANIEL
85.1%
$12,714,700.00
$5,313,962.00
41.8%
81.10
5/5
3.3625
4/5
3/5
5/5
-
5
-1%
-7%
+17%
Island Home Park Health and Rehab
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Knoxville (South Knoxville)
95
No
18
DURHAM, TRUDY
89.0%
$10,189,725.00
$3,100,821.00
30.4%
85.60
3/5
3.2408
4/5
1/5
4/5
1
5
-35%
-11%
+22%
NHC HealthCare, Farragut
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Knoxville
106
No
24
LANE, KARLA
34.1%
$21,731,200.00
$8,138,318.00
37.4%
91.70
3/5
4.1731
2/5
4/5
5/5
-
12
+19%
+15%
-53%
Beverly Park Place Health And Rehab
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

SNF

Nursing Homes 24/7 care needed

Knoxville
271
No
8
HILLCREST HEALTHCARE COMMUNITIES INC
90.6%
$18,620,459.00
$5,467,215.00
29.4%
157.60
2/5
3.3982
2/5
2/5
3/5
-
14
+31%
-6%
+24%

Places of interest near Holston Health And Rehabilitation Center

Address 5.8 miles from city center — 4.78 miles to nearest hospital (Select Specialty Hospital - Knoxville)

Address 3916 Boyds Bridge Pike, Knoxville, TN 37914

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Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

140
Total Staff
138
Employees
2
Contractors
34,089
Total Hours (Quarter)
50
Avg Staff/Day
7.5
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse127.7 No
Licensed Practical Nurse238.1 No
Certified Nursing Assistant567.2 No
Staff by Category
Administration
2 staff
7.6hs shift avg
Nursing Staff
97 staff
7.5hs shift avg
Physicians & Practitioners
6 staff
7.7hs shift avg
Therapy Services
25 staff
7.1hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
2 staff
4.1hs shift avg
Dietary Services
3 staff
7.1hs shift avg
Other Services
5 staff
7.6hs shift avg
Contractor Analysis
0%
of total hours from contractors
5 contractor hours this quarter
Occupational Therapy Assistant: 1 Medical Director: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant5605614,59191100%7.2
Licensed Practical Nurse230236,17891100%8.1
Registered Nurse120123,57491100%7.7
Mental Health Service Worker4041,4587380%7.6
Clinical Nurse Specialist4041,1966571%7.6
Nurse Aide in Training5051,0017886%7.8
Speech Language Pathologist7079916571%7.7
Respiratory Therapy Technician5058466875%7.8
Physical Therapy Aide5055836673%6
Dietitian2025626774%6.5
Physical Therapy Assistant4045267178%6.7
Nurse Practitioner2025206571%8
Other Dietary Services Staff1014695965%7.9
Administrator1014645864%8
Dental Services Staff1014556066%7.6
Occupational Therapy Aide3033825257%7.3
Qualified Social Worker2022696571%4.1
RN Director of Nursing1012467%3.9
Occupational Therapy Assistant011311%3
Medical Director011233%0.5

Health Inspection History

Total Health inspections 2
43% below Tennessee average
Tennessee average: 3.5

Last Health inspection on Dec 2024

Total Health citations 5
68% below Tennessee average
Tennessee average: 15.4

2.5 citations per inspection (avg)

Citations origin

Citations can result from standard inspections or complaint-based investigations.

Standard inspections 3 citations
Complaint investigations 2 citations
Breakdown of citations
Critical Health citations 0
100% below Tennessee average
Tennessee average: 1.1
Serious Health citations 0
100% below Tennessee average
Tennessee average: 0.6
Moderate Health citations 5

Minor Health citations 0
Citations history (last 3 years)
Abuse/Neglect moderate citation Dec 11, 2024
Corrected

Abuse/Neglect moderate citation Dec 11, 2024
Corrected

Care Planning moderate citation Dec 11, 2024
Corrected

Administration moderate citation Mar 23, 2022
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit LLC
Part of: National Healthcare Corporation
Resident Census by Payment Source
81 Total Residents
Medicare 19 (23.5%)
Medicaid 44 (54.3%)
Private Pay/Other 18 (22.2%)
Programs & Services
Residents' Group
Nurse Aide Training
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score 6.0
43% better than Tennessee average
Tennessee average: 10.5
Functional decline score 12.2
38% better than Tennessee average
Tennessee average: 19.5
Long-Stay Resident Measures
Daily care & independence

Need for Help with Daily Activities Increased 6.3%
61% below Tennessee average.

Walking Ability Worsened 13.8%
36% below Tennessee average.

Low Risk Long-Stay Residents with Bowel/Bladder Incontinence 16.4%
21% below Tennessee average.
Safety & clinical stability

Falls with Major Injury 4.8%
30% above Tennessee average.

High Risk Residents with Pressure Ulcers 1.7%
69% below Tennessee average.

Urinary Tract Infection 2.6%
27% above Tennessee average.
Emotional & behavioral wellbeing

Depressive Symptoms 11.6%
5% above Tennessee average.

Antipsychotic Use 7.1%
57% below Tennessee average.
Preventive care

Pneumococcal Vaccine 98.3%
9% above Tennessee average.

Influenza Vaccine 89.2%
6% below Tennessee average.
Nutrition & physical health

Lost Too Much Weight 3.5%
44% below Tennessee average.
Short-stay resident measures
Pneumococcal Vaccine 97.9%

23% better than Tennessee average
Antipsychotic medication increase 0.4%

75% better than Tennessee average
Influenza Vaccine 92.1%

15% better than Tennessee average

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

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The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Financial Aid for Tennessee Seniors

Get financial aid guidance

CHOICES Program

TN Medicaid CHOICES

Age 65+ or disabled, Tennessee resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Managed care model; high rural demand.

Tennessee Options for Community Living

TN Options

Age 60+, Tennessee resident, at risk of nursing home.

~$2,000/month (individual, varies).

$5,000 (individual).

Limited funding; rural/urban balance.

Medicare Savings Program (MSP)

Tennessee Medicare Savings Program

Age 65+ or disabled, TN resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; includes Extra Help for Part D; no waitlist.

Low-Income Home Energy Assistance Program (LIHEAP)

Tennessee LIHEAP

Age 60+ prioritized, TN resident, low-income household.

~$3,970/month (individual, 185% FPL).

Not assessed; income-focused.

Covers gas, electric, propane; emergency aid available.

Family Caregiver Support Program (FCSP)

Tennessee Family Caregiver Support Program

Caregivers of 60+ needing care or 55+ caregivers of others; TN resident; functional needs (2+ ADLs).

No strict cap; prioritizes low-income (~$24,980/year).

Not assessed; need-based.

Includes grandparent caregivers; high rural demand.

Senior Community Service Employment Program (SCSEP)

Tennessee SCSEP

Age 55+, unemployed, low-income, TN resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents; AARP/Goodwill partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Tennessee VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, TN resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran population; supports rural/urban care needs.

Elderly Nutrition Program

Tennessee Elderly Nutrition Program

Age 60+, TN resident; no income limit but prioritizes low-income.

None; donations encouraged.

Not assessed.

Serves ~50,000 annually; 200+ congregate sites plus Meals on Wheels.

Property Tax Relief Program

Tennessee Property Tax Relief Program

Age 65+, TN resident, homeowner/renter (or widow/er 50+, disabled 18+).

~$45,000/year (household, excludes half of Social Security).

Not assessed; income-focused.

Rebates up to $1,000; serves ~100,000 annually.

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