
Home Instead – Rochester
Home Instead – Rochester
Home Instead – Rochester delivers non-medical in-home personal care and daily living assistance across the Rochester, New York region. The agency has operated for 22 years under the leadership of President Mary-Joy Lipari, managing its field assignments from an office in the Gateway Landing on the Canal neighborhood. The primary focus centers on providing supportive services that enable older adults to age in place rather than moving to an institutional facility.
This organization operates as a mobile agency, delivering services directly to client residences. The vehicle-dependent layout of the coordination office’s neighborhood impacts administrative transit rather than the direct patient experience.
Daily routines for field caregivers include hands-on mobility support, light housekeeping, and assistance with essential everyday tasks. These care plans adapt to the specific schedules of each client, serving as a non-clinical alternative or supplement to residential senior care.
Individuals can contact the administrative branch to review hourly scheduling options and evaluate caregiver matching procedures.
22 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 22 / 100 Rank #1014 / 1173Walk Score — State benchmarkedThis home is ranked 1014th out of 1173 homes in New York. Shows how walkable this facility's neighborhood is compared to the average Walk Score across New York facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating: A+ (Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community
CertificationsCertified Senior Advisor
Staffing
Key information about the people who lead and staff this community.
ContactMs. Maryry-Joy Lipari, President
Home Care
Pickleball
Branded ProgramsHome Instead
Specific ProgramsMobility assistance, Everyday tasks
Lawsuit overview for Home Instead – Rochester
Summary of court-record activity tied to this facility, compiled from publicly available case dockets.
Source: State court e-filing records
Total Cases
Every lawsuit on record involving this facility since the earliest filing. Long-term volume signals overall legal exposure.
3
Active Cases
Lawsuits still moving through the courts. Active claims can affect day-to-day operations, settlement risk, and insurance posture.
1
Closed
Cases that have been disposed of — dismissed, settled, or decided. Shows how the facility has historically resolved disputes.
2
Since
Year of the earliest case on record. A long history with steady filings suggests persistent issues; a recent first filing means newer exposure.
2019
Most Recent
Most recent filing on record. Recent activity means legal disputes are still being raised against this facility.
2023
Next Court Date
Next scheduled court appearance on record across active cases.
May 11, 2026
Places of interest near Home Instead – Rochester
4.5 miles from city center
Estimated distance in miles from Rochester's city center to Home Instead – Rochester's address, calculated via Google Maps.
Calculate Travel Distance to Home Instead – Rochester
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Financial Assistance for
Home Care in New York
Home Instead – Rochester is located in Rochester, New York State.
Here are the financial assistance programs available to residents in New York State.
Frequently Asked Questions about Home Instead – Rochester
What neighborhood is Home Instead – Rochester in?
Home Instead – Rochester is in the Gateway Landing on the Canal neighborhood of Rochester.
Is Home Instead – Rochester in a walkable area?
Home Instead – Rochester has a walk score of 22. Car-dependent. Most errands require a car, with limited nearby walkable options.
What is the address of Home Instead – Rochester?
Home Instead – Rochester is located at 125 Canal Landing Blvd, Rochester, NY 14626.
What is the phone number of Home Instead – Rochester?
(585) 337-2244 will put you in contact with the team at Home Instead – Rochester.
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