Thank you for your interest!
Our team will be in touch shortly to help with next steps.
Hospice Care in Phoenix
Hospice Care in Phoenix
Hospice of the West
Hospice of the West, located in Phoenix, Arizona, is dedicated to enhancing the quality of life for patients and their families during their most challenging moments. With a highly trained team of healthcare professionals, including physicians, nurses, social workers, and volunteers, they offer a holistic approach that caters to each individual’s physical, emotional, and spiritual needs. Beyond the clinical aspect, Hospice of the West fosters open and honest conversations with patients, addressing profound questions. This commitment to personalized care ensures that patients receive physical comfort and emotional and psychological support. Regardless of a patient’s financial situation, Hospice of the West stands as an unwavering source of solace, providing exceptional end-of-life care that enhances the quality of life and extends the length of time patients can enjoy it.
Their commitment extends to providing a comprehensive suite of services free of charge for patients with hospice diagnoses, ensuring they receive the best possible care. This includes covering all medications, medical supplies, and equipment related to the hospice diagnosis, respite care options, 24/7 emergency on-call services, and an impressive 13 months of bereavement support for family members. Importantly, Hospice of the West works with Medicare, Medicaid, and private insurers to ensure financial concerns don’t hinder access to their vital services. Their dedication to equitable care ensures that no one is denied their benefits based on many factors, focusing solely on delivering compassionate care to those in need during their most vulnerable moments.
About this community
Hospice of the West is legally operated by Hospice Of The West, LLC, and administrated by Stacy Randall.
Inspection History
In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.
1 visit/inspection
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
1 complaint inspections
Arizona average: 6 complaint visits
Arizona average: 5 inspections
1 complaint
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
Arizona average: 6 complaints
Latest inspection
1 deficiency
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Arizona average: 9 deficiencies
Inspection Report Summary for Hospice of the West
The most recent inspection on August 20, 2024, identified deficiencies related to administration, quality management, patient rights, hospice services, and infection control. Earlier inspections were not detailed in the available reports, so broader patterns are unclear. The main issues involved failures in governing authority oversight, medication management, quality improvement documentation, protection against patient retaliation, personnel assignments, and infection control program implementation. No fines, immediate jeopardy findings, or license actions were listed in the available reports. Complaint investigations were substantiated in this case, and there is no clear trend due to limited historical data.
Compare Hospice Care around Phoenix The information below is reported by the Arizona Department of Health Services, Bureau of Long Term Care Licensing.
| Hospice of the West |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Phoenix (Deer Valley) | - | No | 41 | - | 15 | - | Stacy Randall | 1 | 1 | 1 |
| AZ Hospice Care |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Phoenix (North Mountain Village) | - | No | 22 | - | - | - | - | 0 | 0 | 0 |
| Bliss Hospice LLC |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Phoenix (Deer Valley) | - | No | 39 | - | 4 | - | Chris Pfund | 1 | 0 | 0 |
| Comprehensive Hospice and Palliative Care |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Phoenix (Camelback East Village) | - | No | 80 | - | - | - | - | 0 | 0 | 0 |
| Faith Hospice |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Phoenix (Phoenix Gateway) | - | No | 35 | - | 19 | A+ | Leslie Cooper | 1 | 1 | 1 |
Places of interest near Hospice of the West
16.2 miles from city center
Estimated distance in miles from Phoenix's city center to Hospice of the West's address, calculated via Google Maps.
— 2.03 miles to nearest hospital (Nina Patel-Hinkle, DO)
Calculate Travel Distance to Hospice of the West
Add your location
Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Financial Aid for Arizona Seniors
Get financial aid guidanceContact Us

Touring Checklist for Senior Living
Touring a community? Use this expert-backed checklist to stay organized, ask the right questions, and find the perfect fit.
Location
Community Spaces and Overall Environment
Services
Staffing
Accommodations
Finances
Other Notes
Send Checklist to Your Email
We'll send you a PDF version of the touring checklist.
Write a review for Hospice of the West
Rate your overall experience with this community
Need Help?
Let us help you or a loved one find the perfect senior home.




