Inspection Reports for
House of Psalms

The complaint investigation was unsubstantiated. Allegations included neglect, medication errors, and leaving a resident in soiled diapers and linens. The resident often refused care and medications, which staff documented and followed proper protocols.

The investigation found no evidence that staff neglected the resident or failed to provide necessary care. Staff consistently offered care and medication as prescribed, documented refusals appropriately, and acted within policy respecting the resident's rights. The complaints were unsubstantiated due to lack of preponderance of evidence.

The Licensing Program Analyst toured the facility and reviewed resident and staff records, finding all areas compliant with no deficiencies cited. Safety equipment and emergency plans were up to date and in proper condition.

No issues were noted during the inspection. The facility was found to be ready for licensing with proper furniture, safety equipment, and environmental conditions observed throughout.

The Licensing Program Analyst conducted a presentation on regulations and observed that the participant gained knowledge about running and maintaining the facility in accordance with regulations. An exit interview was conducted and a copy of the report was provided.

The applicant/administrator successfully completed Component II, demonstrating understanding of licensing laws and regulations related to facility operation, admission policies, staffing, health conditions, emergency preparedness, complaints, and pre-licensing readiness.