Inspection Reports for
Indianola Rehabilitation and Healthcare Center
401 Highway 82 West, Indianola, MS, 38751
Back to Facility Profile33 Reports
Inspection Report — Jul 29, 2026
Complaint Investigation
Date: Jul 29, 2026
Visit Reason
The State Agency conducted a Complaint Investigation (CI) MS #2991968 and CI MS #3026058 at the facility on 7/29/26.
Complaint Details
Complaint Investigation (CI) MS #2991968 and CI MS #3026058 were conducted and no deficiencies were cited, indicating the complaints were not substantiated.
Findings
The facility was found to be in compliance with the Mississippi Regulations for Minimum Standards for Institutions for Aged or Infirm and no deficiencies were cited.
Report Facts
Complaints investigated: 2
Inspection Report — Feb 12, 2026
Follow-Up
Date: Feb 12, 2026
Visit Reason
On 2/12/26 the State Agency (SA) conducted an onsite revisit for the survey completed on 1/14/26. The information reviewed confirmed the facility had put measures in place to correct the deficient practice and sustain compliance with requirements of the Mississippi Regulations for Minimum Standards for Institutions for Aged or Infirm.
Findings
The SA is recommending that the facility be placed back in compliance effective 2/5/26. No deficiencies were cited during this revisit.
Inspection Report — Jan 14, 2026
Complaint Investigation
Date: Jan 14, 2026
Visit Reason
The inspection was conducted due to a complaint investigation triggered by an incident where a resident with exit-seeking behaviors exited the facility unsupervised, posing immediate jeopardy to resident health and safety.
Complaint Details
The complaint investigation was substantiated. Immediate Jeopardy (IJ) was identified due to the resident exiting the facility unsupervised on 12/30/25. The IJ was removed on 1/14/26 after corrective actions were validated by the State Agency.
Findings
The facility failed to provide adequate supervision to prevent a resident with exit-seeking behaviors from leaving the building unnoticed and unsupervised. The door to the courtyard was found to release without activating an alarm when sustained pressure was applied, allowing the resident to exit. Corrective actions including door repair, one-on-one supervision, and staff in-services were implemented and validated by the State Agency.
Deficiencies (1)
F 0689: The facility failed to ensure a nursing home area was free from accident hazards and provide adequate supervision to prevent a resident with exit-seeking behaviors from leaving the facility unsupervised, resulting in immediate jeopardy to resident health or safety.
Report Facts
Residents affected: 1
Temperature: 34
BIMS score: 3
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Director of Nursing | Director of Nursing (DON) | Completed incident report and instructed staff to initiate one-on-one supervision after resident exit |
| Administrator | Facility Administrator | Notified of Immediate Jeopardy and instructed corrective actions including door checks and supervision |
| Maintenance Director | Maintenance Director | Adjusted door mechanism to prevent unauthorized exit |
| Social Worker | Social Worker | Confirmed resident exhibited exit-seeking behaviors and lack of increased monitoring |
| Certified Nursing Assistant #3 | CNA | Found resident outside and brought him back inside |
| Certified Nursing Assistant #1 | CNA | Assigned to resident on night of incident and maintained one-on-one supervision |
Inspection Report — Jan 14, 2026
Complaint Investigation
Date: Jan 14, 2026
Visit Reason
The State Agency conducted three Complaint Investigations (CI MS# 2711865, CI MS# 2716095, and CI MS# 2710580) at the facility from 1/12/26 to 1/14/26. Deficiencies were cited related to CI MS# 2716095 and CI MS# 2710580 concerning an elopement of a resident.
Complaint Details
Complaint Investigations CI MS# 2711865, CI MS# 2716095, and CI MS# 2710580 were conducted. Deficiencies were cited for CI MS# 2716095 and CI MS# 2710580 related to a resident elopement. CI MS# 2711865 related to abuse was found in compliance with no deficiencies cited.
Findings
The facility failed to provide adequate supervision to prevent Resident #1, who exhibited exit-seeking behaviors, from leaving the facility unnoticed and unsupervised on 12/30/25. This placed the resident and others at risk of serious injury or death. Immediate Jeopardy was identified and later removed after corrective actions were implemented.
Deficiencies (1)
M0640 - The facility failed to provide adequate supervision to prevent a resident with exit-seeking behaviors from eloping and being unattended outside the building in cold weather, placing the resident and others at risk of serious harm.
Report Facts
Complaint Investigations conducted: 3
Deficiencies cited: 1
Total licensed beds: 75
Inspection Report — May 27, 2025
Annual Inspection
Date: May 27, 2025
Visit Reason
On 05/27/25 the State Agency (SA) conducted a desk review of the information that was provided to our agency related to the annual survey that was completed on 04/24/25.
Findings
The information provided by the facility confirmed the facility was in compliance with the Minimum Standards of Operation for Institutions for the Aged or Infirm. The SA is recommending that your facility be placed back in compliance effective 05/20/25.
Inspection Report — Apr 24, 2025
Annual Inspection
Date: Apr 24, 2025
Visit Reason
The State Agency (SA) conducted an annual re-certification survey at the facility from 4/22/25 through 4/24/25. During the survey, the SA determined the facility was not in compliance with Medicare and Medicaid requirements of participation.
Findings
The facility was found not in compliance with Medicare and Medicaid requirements, with deficiencies cited in reasonable accommodations, resident/family group response, safe environment, comprehensive care planning, ADL care, and medication storage.
Deficiencies (6)
F0558 - Reasonable Accommodations Needs/Preferences. The facility failed to ensure a resident's call light was within reach for multiple days, limiting the ability to request assistance.
F0565 - Resident/Family Group and Response. The facility failed to promptly resolve resident grievances related to food quality and temperature for five residents attending the Resident Council meeting.
F0584 - Safe/Clean/Comfortable/Homelike Environment. The facility failed to provide a clean, home-like environment for one resident room where an oxygen concentrator was soiled and not cleaned by nursing staff.
F0656 - Develop/Implement Comprehensive Care Plan. The facility failed to implement a person-centered care plan for providing personal hygiene for two residents, including nail care and hair washing.
F0677 - ADL Care Provided for Dependent Residents. The facility failed to provide personal hygiene for two residents, including long, unclean fingernails and unwashed hair.
F0761 - Label/Store Drugs and Biologicals. The facility failed to ensure a medication cart was kept locked and attended for one of three survey days.
Report Facts
Deficiencies cited: 6
Residents potentially affected: 68
Inspection Report — Apr 24, 2025
Routine
Date: Apr 24, 2025
Visit Reason
Routine inspection of Indianola Rehabilitation and Healthcare Center to assess compliance with regulatory standards related to resident care, environment, and medication management.
Findings
The facility was found deficient in multiple areas including failure to ensure call lights were accessible to residents, unresolved resident grievances about food quality and temperature, inadequate cleaning of medical equipment, failure to implement personal hygiene care plans for residents, and unsecured medication carts.
Deficiencies (6)
F 0558: The facility failed to ensure a resident's call light was within reach for two of three survey days, limiting the resident's ability to request assistance.
F 0565: The facility failed to promptly resolve resident grievances related to food quality and temperature for five residents attending the Resident Council meeting.
F 0584: The facility failed to provide a clean, home-like environment for one resident room due to a soiled oxygen concentrator not cleaned by nursing staff.
F 0656: The facility failed to implement a person-centered care plan for personal hygiene for two residents, resulting in unkempt hair and long, dirty fingernails.
F 0677: The facility failed to provide care and assistance for activities of daily living for two residents, including inadequate nail care and hair washing.
F 0761: The facility failed to ensure a medication cart was kept locked and attended for one of three survey days, posing a risk of medication access by unauthorized persons.
Report Facts
Residents affected: 2
Residents affected: 5
Resident rooms observed: 68
Residents sampled: 30
Survey days: 3
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Certified Nurse Aide (CNA) #2 | Confirmed call light was inaccessible to Resident #14 | |
| Assistant Director of Nurses (ADON) | Confirmed staff expectations for call light accessibility and personal hygiene care | |
| Administrator | Confirmed call light accessibility and awareness of food complaints | |
| Housekeeper #1 | Stated housekeepers do not clean medical equipment in use | |
| Registered Nurse (RN) #1 | Verified oxygen concentrator was soiled and medication cart was left unlocked | |
| Director of Nursing (DON) | Confirmed expectations for cleaning equipment, personal hygiene care, and medication cart security | |
| Dietary Manager (DM) | Attended Resident Council meetings and documented food concerns | |
| Regional Dietary Manager (RDM) | Acknowledged lack of grievance documentation for food complaints | |
| Activities Director (AD) | Received resident food complaints but did not document grievances | |
| Minimum Data Set (MDS) Nurse | Confirmed care plans were not implemented for personal hygiene | |
| Licensed Practical Nurse (LPN) #1 | Confirmed Resident #23's fingernails were too long and unclean | |
| Certified Nursing Assistant (CNA) #1 | Reported Resident #23 did not refuse ADL care |
Inspection Report — Apr 23, 2025
Life Safety
Date: Apr 23, 2025
Visit Reason
The facility was surveyed for compliance with the 2012 Edition of the Life Safety Code (LSC) of the National Fire Protection Association (NFPA).
Findings
The facility was found to meet the applicable provisions of the 2012 Edition of the Life Safety Code. No Life Safety Code deficiencies were cited during this survey.
Inspection Report — Mar 27, 2025
Complaint Investigation
Date: Mar 27, 2025
Visit Reason
On 03/27/25 the State Agency (SA) conducted two (2) onsite complaint investigations (CI) for MS #28192 and CI MS #28207 relates to discharge planning.
Complaint Details
Two complaint investigations were conducted for MS #28192 and MS #28207 related to discharge planning. The facility was found in compliance and no deficiencies were cited.
Findings
The SA determined that the facility was in compliance with the Rules and Regulations for the Aged and Infirmed and no deficiencies were cited.
Report Facts
Complaint investigations conducted: 2
Inspection Report — Sep 17, 2024
Follow-Up
Date: Sep 17, 2024
Visit Reason
On 09/17/24 the State Agency (SA) conducted an onsite revisit related to a complaint survey that was completed on 07/31/24. The information reviewed confirmed the facility had put measures in place to correct the deficient practice and sustain compliance with Medicare and Medicaid requirements of participation.
Findings
The SA is recommending that the facility be placed back in compliance effective 09/11/24. No deficiencies were cited during this revisit.
Report Facts
Deficiencies cited: 0
Inspection Report — Jul 31, 2024
Complaint Investigation
Date: Jul 31, 2024
Visit Reason
The State Agency conducted Complaint Investigations (CI) at the facility from 7/30/24 through 7/31/24 for alleged abuse of a resident during care at the facility.
Complaint Details
Complaint Investigations CI MS #25986 and CI MS #25993 investigated alleged abuse of a resident during care. Deficiencies were cited at F600 and F656.
Findings
The facility was found not in compliance with requirements and cited for failure to prevent abuse and neglect resulting in serious injury to Resident #1, and failure to implement the comprehensive care plan when the resident resisted care.
Deficiencies (2)
F0600 - The facility failed to provide an environment free from abuse and neglect when CNA #1 did not report that Resident #1 hit his head during care, resulting in untreated serious injuries including fractures to the orbital bones and a black eye.
F0656 - The facility failed to implement the comprehensive care plan when CNA #1 did not notify the charge nurse supervisor or obtain help when Resident #1 resisted care, resulting in injuries including orbital fractures.
Report Facts
Deficiencies cited: 2
Inspection Report — Jul 31, 2024
Complaint Investigation
Date: Jul 31, 2024
Visit Reason
The investigation was conducted due to an alleged abuse incident involving Resident #1 who sustained a serious right eye injury with orbital fractures during care by a Certified Nursing Assistant (CNA #1). The visit aimed to assess the facility's compliance with abuse and neglect regulations.
Complaint Details
The complaint investigation was substantiated. Resident #1 was assaulted by CNA #1 during care, resulting in a fractured orbital bone and other injuries. The local police and Attorney General were involved, and the facility failed to report and properly assess the injury in a timely manner.
Findings
The facility failed to protect Resident #1 from abuse and neglect when CNA #1 did not report the resident hitting his head during care, resulting in untreated serious injuries for several hours. The facility also failed to implement the resident's care plan properly, as staff did not obtain assistance or notify supervisors when the resident resisted care.
Deficiencies (2)
F 0600: The facility failed to protect Resident #1 from abuse and neglect when CNA #1 did not report the resident hitting his head, resulting in serious right eye injury with orbital fractures that remained untreated for hours.
F 0656: The facility failed to implement the Activities of Daily Living care plan when CNA #1 did not notify the charge nurse or obtain help during Resident #1's resistant behavior, resulting in injuries including orbital fractures.
Report Facts
Residents reviewed for abuse and neglect: 27
Residents affected: 1
Date of incident: Jul 27, 2024
Employees mentioned
| Name | Title | Context |
|---|---|---|
| CNA #1 | Certified Nursing Assistant | Named as the employee involved in the abuse incident causing injury to Resident #1 |
| LPN #1 | Licensed Practical Nurse | Reported on Resident #1's injury and confirmed CNA #1 did not follow protocol |
| RN #3 | ER Nurse | Provided care to Resident #1 at the local ER and reported the injury to the facility DON |
| RN #4 | Dialysis Facility Administrator | Reported Resident #1's injury at dialysis and coordinated care with the nursing home |
| RN #6 | Minimum Data Set Nurse | Confirmed that CNA #1 did not follow the care plan for Resident #1 |
| Administrator (ADM) | Facility Administrator | Interviewed regarding the incident and investigation |
| Director of Nursing (DON) | Director of Nursing | Interviewed regarding the incident and investigation |
Inspection Report — Jul 8, 2024
Complaint Investigation
Date: Jul 8, 2024
Visit Reason
The State Agency conducted a complaint investigation (CI) for MS# 24885, CI MS# 25576, and CI MS# 25647 at the facility on 7/8/24.
Complaint Details
Complaint investigations CI MS# 24885 related to Resident Rights, CI MS# 25576 related to Neglect, and CI MS# 25647 related to Falls were all investigated and found to have no deficiencies cited.
Findings
The facility was found in compliance with the Mississippi Regulations for Minimum Standards for Institutions for Aged or Infirm. No deficiencies were cited for the complaint investigations related to Resident Rights, Neglect, or Falls.
Report Facts
Complaint investigations: 3
Inspection Report — Oct 12, 2023
Annual Inspection
Date: Oct 12, 2023
Visit Reason
The State Agency (SA) conducted an annual survey at the facility from 10/10/23 through 10/12/23.
Findings
The facility was found in compliance with the Mississippi Regulations for Minimum Standards for Institutions for Aged or Infirm. No deficiencies were cited.
Inspection Report — Oct 12, 2023
Date: Oct 12, 2023
Visit Reason
The inspection was conducted as a standard regulatory survey of Indianola Rehabilitation and Healthcare Center.
Findings
No health deficiencies were found during the inspection.
Inspection Report — Oct 11, 2023
Life Safety
Date: Oct 11, 2023
Visit Reason
The facility was surveyed for compliance with the 2012 Edition of the Life Safety Code (LSC) of the National Fire Protection Association (NFPA).
Findings
The facility was found to be in compliance with the Life Safety Code. There were no LSC deficiencies cited during this survey.
Inspection Report — Jun 7, 2022
Life Safety
Date: Jun 7, 2022
Visit Reason
The State Agency conducted a desk review of information related to the annual survey conducted on 5/10/22 to confirm corrective measures and sustained compliance with the Life Safety Code.
Findings
The facility was found to be in compliance with the 2012 Edition of the Life Safety Code based on the desk review confirming corrective actions were implemented and sustained.
Inspection Report — Jun 7, 2022
Annual Inspection
Date: Jun 7, 2022
Visit Reason
On 06/07/22 the State Agency (SA) conducted a desk review of the information that was provided to our agency related to the annual survey that was conducted on 05/10/22.
Findings
The information provided by the facility confirmed the facility had put measures in place to correct the deficient practice and sustain compliance with all applicable Federal, State and local emergency preparedness requirements. The SA is recommending that your facility be placed back in compliance effective 05/17/22.
Inspection Report — May 12, 2022
Annual Inspection
Date: May 12, 2022
Visit Reason
The State Agency (SA) conducted an annual recertification survey from 5/10/22 to 5/12/22.
Findings
The facility was found in compliance with the Mississippi Regulations for Minimum Standards for Institutions for Aged or Infirm with no deficiencies.
Inspection Report — May 12, 2022
Date: May 12, 2022
Visit Reason
The document is a statement of deficiencies and plan of correction related to a regulatory survey of Indianola Rehabilitation and Healthcare Center.
Findings
No health deficiencies were found during the survey.
Inspection Report — May 10, 2022
Date: May 10, 2022
Visit Reason
The Mississippi State Department of Health conducted a survey on 05/10/2022 to assess compliance with Life Safety Code and documentation requirements.
Findings
The facility failed to properly document the annual testing of the generator for 2022, which could potentially affect the entire facility. The finding was acknowledged by the Administrator and Maintenance Supervisor during the exit interview.
Deficiencies (1)
M1245 - The facility failed to properly document records of testing the generator annually as required by NFPA 99, potentially affecting the entire facility.
Report Facts
Deficiencies cited: 1
Inspection Report — May 10, 2022
Life Safety
Date: May 10, 2022
Visit Reason
Survey conducted on 05/10/22 reveals the above facility does not meet all applicable Federal, State and local emergency preparedness requirements.
Findings
E000 found the facility failed to meet all applicable emergency preparedness requirements. E004 - Based on document review and interview, the facility failed to provide and update the emergency preparedness plan per requirements, as the plan dated 2020 was not current.
Deficiencies (2)
E000 - The facility does not meet all applicable Federal, State and local emergency preparedness requirements.
E004 - The facility failed to provide and update the emergency preparedness plan per requirements of 42 CFR §483.73(a), as the plan dated 2020 was not current.
Report Facts
Deficiencies cited: 2
Inspection Report — Apr 19, 2021
Complaint Investigation
Date: Apr 19, 2021
Visit Reason
The State Agency conducted complaint investigations (CI) CI MS #17546 and CI MS #17612 from 4/14/21 through 4/19/21. The SA substantiated CI MS #17612 for misappropriation of property and cited M500. CI MS #17546 was not substantiated for quality of care/treatment and resident neglect with no deficiencies cited related to this tag.
Complaint Details
Complaint investigations CI MS #17546 and CI MS #17612 were conducted. CI MS #17612 was substantiated for misappropriation of property with deficiencies cited. CI MS #17546 was not substantiated with no deficiencies cited.
Findings
The facility was found not in compliance with Resident Rights for eight of thirteen residents reviewed due to unauthorized withdrawals from resident trust fund accounts without receipts for proof of purchases. The investigation revealed misappropriation of funds by a Payroll/Resident Trust employee who was suspended and terminated. Refunds were made to affected residents and corrective actions including staff in-service and monitoring were implemented.
Deficiencies (1)
M500 - Residents' Rights. The facility failed to ensure security of residents' personal funds as eight residents had unauthorized withdrawals from their trust fund accounts without supporting receipts or signatures.
Report Facts
Deficiencies cited: 1
Residents reviewed: 13
Residents affected: 8
Refund amounts: 8
Inspection Report — Dec 28, 2020
Routine
Date: Dec 28, 2020
Visit Reason
A COVID-19 Focused Infection Control Survey was conducted by the State Agency (SA) on 12/28/20. The facility was found to be in compliance with 42 CFR 483.80 infection control regulations and has implemented the CMS and Centers for Disease Control and Prevention (CDC) recommended practices to prepare for COVID-19.
Findings
The facility was found to be in compliance with infection control regulations and no deficiencies were cited.
Inspection Report — Dec 28, 2020
Routine
Date: Dec 28, 2020
Visit Reason
A COVID-19 Focused Emergency Preparedness Survey was conducted by the State Agency (SA) on 12/28/20.
Findings
The facility was found to be in compliance with 42 CFR 483.73 related to E-0024(b)(6).
Inspection Report — Oct 5, 2020
Routine
Date: Oct 5, 2020
Visit Reason
A Covid-19 Focused Infection Control Survey was conducted by the State Agency (SA) on 10/5/20.
Findings
The facility was found to be in compliance with infection control regulations and has implemented the CMS and CDC recommended practices to prepare for COVID-19.
Inspection Report — Sep 25, 2020
Routine
Date: Sep 25, 2020
Visit Reason
A COVID-19 Focused Infection Control Survey was conducted by the State Agency (SA) on 8/11/20. The facility was not in substantial compliance with Infection Control.
Findings
The facility was not following infection control safety practices and guidance recommended by CMS and CDC during the COVID-19 pandemic. The SA cited the regulatory deficiencies at F0880.
Deficiencies (1)
F0880 - Infection Control. The facility failed to follow infection control safety practices and guidance recommended by CMS and CDC during the COVID-19 pandemic.
Report Facts
Deficiencies cited: 1
Inspection Report — Sep 25, 2020
Routine
Date: Sep 25, 2020
Visit Reason
A COVID-19 Focused Emergency Preparedness Survey was conducted by the State Agency (SA) on 8/11/20. The facility was found to be in compliance with 42 CFR 483.73 related to E-0024 (b)(6).
Findings
The facility was found to be in compliance with the emergency preparedness requirements related to COVID-19.
Inspection Report — Aug 11, 2020
Routine
Date: Aug 11, 2020
Visit Reason
A COVID-19 Focused Infection Control Survey was conducted by the State Agency (SA) on 8/11/20. The facility was not in substantial compliance with Infection Control. The facility was not following infection control safety practices and guidance recommended by the Centers for Medicare and Medicaid (CMS) and Centers for Disease Control and Prevention (CDC).
Findings
F0880 - Infection Prevention & Control. The facility failed to ensure staff properly cleaned and sanitized their hands and disinfected reusable equipment for monitoring resident's vital signs and improperly handled clothes hangers from a resident's room, risking the spread of infection for seven residents not located in the COVID-19 designated area.
Deficiencies (1)
F0880 - Infection Prevention & Control. The facility failed to ensure staff properly cleaned and sanitized their hands and disinfected reusable equipment for monitoring resident's vital signs and removing clothes hangers from a resident's room and placing them in a clean laundry cart, risking the spread of infection for seven residents not located in the COVID-19 designated area.
Report Facts
Deficiencies cited: 1
Inspection Report — Aug 11, 2020
Routine
Date: Aug 11, 2020
Visit Reason
A COVID-19 Focused Emergency Preparedness Survey was conducted by the State Agency (SA) on 8/11/20.
Findings
The facility was found to be in compliance with 42 CFR 483.73 related to E-0024 (b)(6).
Inspection Report — Jul 23, 2020
Complaint Investigation
Date: Jul 23, 2020
Visit Reason
The State Survey Agency conducted a complaint investigation on 7/23/2020 regarding Resident Neglect related to Injury of Unknown Origin.
Complaint Details
CI MS #16813: Resident Neglect related to Injury of Unknown Origin. The complaint was unsubstantiated with no deficiencies cited.
Findings
The investigation was unsubstantiated with no deficiencies cited. The facility was found in compliance with Medicare and Medicaid requirements for participation.
Inspection Report — May 30, 2020
Routine
Date: May 30, 2020
Visit Reason
A Covid-19 Focused Infection Control Survey was conducted by the State Agency (SA) on 5/30/20.
Findings
The facility was found to be in compliance with 42 CFR §483.80 infection control regulations and has implemented the CMS and Centers for Disease Control and Prevention (CDC) recommended practices to prepare for COVID-19.
Inspection Report — Nov 14, 2019
Annual Inspection
Date: Nov 14, 2019
Visit Reason
The State Agency conducted an annual recertification along with a complaint MS #16373 from 1/12/19 to 11/14/19.
Complaint Details
Complaint MS #16373 alleged abuse but was not substantiated; no deficiencies were cited related to the complaint.
Findings
The facility was found in compliance with the requirements for participation in Medicare and Medicaid, with no deficiencies cited. The complaint MS #16373 was not substantiated for abuse, with no deficiencies related to the complaint.
Report Facts
Deficiencies cited: 0
5 CMS Surveys
CMS Survey — Jul 31, 2024
Jul 31, 2024
CMS Survey — Jan 14, 2026
Jan 14, 2026
CMS Survey — May 12, 2022
May 12, 2022
CMS Survey — Oct 12, 2023
Oct 12, 2023
CMS Survey — Apr 24, 2025
Apr 24, 2025
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