Inspection Reports for
Integrated Care Communities

14315 Nason St, Moreno Valley, CA 92555, United States, CA, 92555

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Deficiencies (last 5 years)

Deficiencies (over 5 years) 0.2 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

95% better than California average
California average: 4 deficiencies/year

Deficiencies per year

4 3 2 1 0
2021
2022
2023
2024
2025

Occupancy

Latest occupancy rate 100% occupied

Based on a November 2025 inspection.

This facility has shown a steady increase in demand based on occupancy rates.

Occupancy rate over time

40% 60% 80% 100% 120% Nov 2021 Dec 2022 Nov 2023 Aug 2024 Jan 2025 Oct 2025 Nov 2025

Inspection Report

Complaint Investigation
Census: 20 Capacity: 20 Deficiencies: 0 Date: Nov 3, 2025

Visit Reason
The visit was an unannounced inspection conducted to deliver an amended version of an original report related to a complaint (18-AS-20240712084308).

Complaint Details
The visit was related to complaint 18-AS-20240712084308. No deficiencies or penalties were found, indicating no substantiated issues during this visit.
Findings
No health and safety concerns were observed during the visit. No deficiencies were issued and no civil penalties were assessed.

Employees mentioned
NameTitleContext
Amber CroftLVNMet with Licensing Program Analyst during the inspection and discussed the report.
Valerie FloresLicensing Program AnalystConducted the unannounced visit and delivered the amended complaint report.
Anthony PerezLicensing Program ManagerNamed as Licensing Program Manager on the report.

Inspection Report

Annual Inspection
Census: 16 Capacity: 20 Deficiencies: 0 Date: Oct 28, 2025

Visit Reason
The inspection was an unannounced annual inspection conducted to evaluate compliance with licensing requirements for the facility.

Findings
The facility was found to be in compliance with regulations, including physical plant conditions, medication storage, food service, care and supervision, records, disaster preparedness, and infection control. No deficiencies were noted during the visit.

Report Facts
Capacity: 20 Census: 16

Employees mentioned
NameTitleContext
Emely C. RodriguezLicensee / AdministratorMet with Licensing Program Analyst during the inspection and named in the report
Venus MixsonLicensing Program AnalystConducted the inspection and authored the report
Jazmond D HarrisLicensing Program ManagerNamed as Licensing Program Manager on the report

Inspection Report

Annual Inspection
Census: 16 Capacity: 20 Deficiencies: 0 Date: Oct 28, 2025

Visit Reason
The inspection was an unannounced annual inspection conducted to evaluate compliance with licensing requirements for the facility.

Findings
The facility was found to be in compliance with regulations, including physical plant conditions, medication storage, food service, care and supervision, records, disaster preparedness, and infection control. No deficiencies were noted during the inspection.

Report Facts
Capacity: 20 Census: 16

Employees mentioned
NameTitleContext
Emely C. RodriguezAdministrator/LicenseeMet with Licensing Program Analyst during inspection and named as facility administrator
Venus MixsonLicensing Program AnalystConducted the annual inspection visit
Jazmond D HarrisLicensing Program ManagerNamed as Licensing Program Manager on the report

Inspection Report

Complaint Investigation
Census: 15 Capacity: 20 Deficiencies: 0 Date: Oct 1, 2025

Visit Reason
The inspection visit was conducted to investigate a complaint alleging that the facility failed to assist a resident with administration of medications during March 2022 to May 2022.

Complaint Details
The complaint alleged that resident R1 was not receiving medication at the facility during March 2022 to May 2022. The investigation included review of medication records, staff interviews, and resident interviews. R1 was reported deceased in August 2023. The allegation was unsubstantiated.
Findings
The investigation found no discrepancies in the medication administration records and interviews with staff and residents confirmed that medications were given as prescribed and on time. The allegation was determined to be unsubstantiated due to insufficient evidence.

Report Facts
Census: 15 Total Capacity: 20

Employees mentioned
NameTitleContext
Emily C. RodriguezAdministratorInterviewed regarding medication administration allegation
Deborah LeeLicensing EvaluatorConducted the complaint investigation
Eva M AlvarezSupervisorSupervised the complaint investigation

Inspection Report

Census: 13 Capacity: 20 Deficiencies: 0 Date: Jan 10, 2025

Visit Reason
An unannounced case management visit was conducted by Licensing Program Analysts to assess the facility's compliance and resident care conditions.

Findings
The facility was found to have no imminent health or safety concerns. Staffing levels were adequate, food and medication supplies met requirements, and the facility was clean and well-maintained.

Report Facts
Staff per shift: 3 Food supply duration: 2 Food supply duration: 7

Employees mentioned
NameTitleContext
Emely C. RodriguezAdministratorMet with Licensing Program Analysts during the visit
Abdoulaye ZerboLicensing Program AnalystConducted the inspection visit
Seo JeonLicensing Program AnalystConducted the inspection visit

Inspection Report

Census: 13 Capacity: 20 Deficiencies: 0 Date: Jan 10, 2025

Visit Reason
The inspection visit was an unannounced case management visit conducted by Licensing Program Analysts to assess the facility's compliance with care and safety requirements.

Findings
The facility was found to have no imminent health or safety concerns, with sufficient staffing, adequate food and medication supplies, and a clean environment meeting all resident care requirements.

Employees mentioned
NameTitleContext
Emely RodriguezAdministratorMet with Licensing Program Analysts during the visit and involved in the exit interview.
Abdoulaye ZerboLicensing EvaluatorConducted the inspection visit.
Seo JeonLicensing Program Analyst who conducted the inspection visit.

Inspection Report

Annual Inspection
Census: 16 Capacity: 20 Deficiencies: 0 Date: Nov 27, 2024

Visit Reason
The inspection was an unannounced required annual inspection conducted to assess compliance with licensing requirements.

Findings
The facility was found to be clean, well-maintained, and in compliance with department requirements including infection control, physical plant safety, food service, staff certifications, medication security, and disaster preparedness. No deficiencies were cited during the visit.

Report Facts
Residents' files reviewed: 4 Staff files reviewed: 4 Fire drill date: Nov 5, 2024 Hot water temperature: 110.6 Fire extinguisher expiration date: Jul 15, 2025

Employees mentioned
NameTitleContext
Emely C. RodriguezAdministratorFacility administrator present during inspection
Linda CovingtonCaregiverCaregiver who greeted Licensing Program Analyst during inspection
Abdoulaye ZerboLicensing Program AnalystConducted the inspection visit

Inspection Report

Complaint Investigation
Census: 17 Capacity: 20 Deficiencies: 0 Date: Aug 6, 2024

Visit Reason
The inspection was an unannounced complaint investigation visit triggered by allegations that staff did not refill a resident's medication prescription in a timely manner and that staff did not keep an accurate medical log for residents.

Complaint Details
The complaint involved two allegations: 1) staff did not refill a resident's medication prescription timely, and 2) staff did not keep an accurate medical log for residents. The first allegation was found to be unfounded, meaning it was false or without reasonable basis. The second allegation was unsubstantiated, meaning there was insufficient evidence to prove the violation occurred.
Findings
The investigation found the allegation regarding the medication refill to be unfounded as medication was available and administered appropriately. The allegation about inaccurate medical logs was deemed unsubstantiated as no discrepancies were found in medication records or administration documentation.

Report Facts
Capacity: 20 Census: 17

Employees mentioned
NameTitleContext
Stephanie MartinezLicensing Program AnalystConducted the complaint investigation visit
Emely RodriguezAdministratorFacility administrator met during the investigation
Rikesha StampsLicensing Program ManagerNamed as Licensing Program Manager on report

Inspection Report

Complaint Investigation
Census: 17 Capacity: 20 Deficiencies: 0 Date: Jul 18, 2024

Visit Reason
An unannounced complaint investigation was conducted due to an allegation that staff did not ensure a resident was provided a comfortable temperature.

Complaint Details
The allegation that staff did not ensure Resident #1 was provided a comfortable temperature was investigated and found to be unfounded because Resident #1 never resided at this facility.
Findings
The investigation found that the resident named in the allegation had never resided at the facility, therefore the allegation was deemed unfounded.

Report Facts
Capacity: 20 Census: 17

Employees mentioned
NameTitleContext
Amber CroftLVNMet with during the investigation and provided a copy of the report
Emely C. RodriguezAdministratorConfirmed resident status related to the allegation
Valerie FloresLicensing Program AnalystConducted the unannounced visit and investigation

Inspection Report

Annual Inspection
Census: 16 Capacity: 20 Deficiencies: 0 Date: Nov 16, 2023

Visit Reason
The visit was an unannounced annual inspection conducted by Licensing Program Analyst Chinwe Nwogene to evaluate the facility's compliance with regulatory standards.

Findings
The facility was found to be in good repair, operating within approved capacity, and maintaining safe and sanitary conditions. No deficiencies were cited during the inspection.

Report Facts
Food supply duration: 2 Food supply duration: 7 Smoke detector last tested: Jul 24, 2023

Employees mentioned
NameTitleContext
Emely C. RodriguezAdministratorMet during inspection and received report copy
Chinwe NwogeneLicensing Program AnalystConducted the annual inspection
Carol KingRelief ManagerMet during inspection and toured facility

Inspection Report

Complaint Investigation
Census: 15 Capacity: 20 Deficiencies: 0 Date: Mar 22, 2023

Visit Reason
The visit was conducted to address a potential violation reported during the investigation of complaint #18-AS-20230314155846 involving a resident sustaining injuries after being pushed by a staff member.

Complaint Details
The complaint involved a resident (R1) who reported being pushed by an unknown staff member (S1), resulting in a head injury and hospital transport. The incident was reported on March 14, 2023, and emergency services were called due to bleeding from a fall.
Findings
The Licensing Program Analyst conducted staff and resident interviews, reviewed records, and video surveillance related to the incident. The video showed a resident arguing with an unidentifiable individual and the staff member stumbling and falling, but did not clearly capture the alleged pushing incident. Further follow-up will occur if additional information indicates a violation.

Report Facts
Complaint number: Complaint #18-AS-20230314155846 referenced in the investigation

Employees mentioned
NameTitleContext
Stephanie TorresLicensing Program AnalystConducted the unannounced visit and investigation
Emely C. RodriguezAdministratorFacility administrator named in the report
Luz RodriguezCare ConsultantMet with the Licensing Program Analyst during the visit
Deborah MullenLicensing Program ManagerNamed in the report

Inspection Report

Complaint Investigation
Census: 12 Capacity: 20 Deficiencies: 0 Date: Dec 15, 2022

Visit Reason
The visit was an unannounced complaint investigation initiated due to an allegation of staff neglecting a resident, received on 06/08/2020.

Complaint Details
The complaint alleged staff neglected a resident. The investigation included review of records and staff interviews. The resident had passed away and could not be interviewed. The allegation was found unsubstantiated.
Findings
The investigation found that a resident called for help and staff responded promptly, but the resident was found on the floor and later had difficulty breathing. The allegation was deemed unsubstantiated due to insufficient evidence to prove the violation occurred. No deficiencies were cited during the visit.

Report Facts
Capacity: 20 Census: 12 Investigation duration: 101 Time resident was on ground before 911 call: 5

Employees mentioned
NameTitleContext
Ryan GardnerLicensing Program AnalystConducted the complaint investigation and authored the report
Emely RodriguezAdministratorFacility administrator met during the investigation and exit interview
Karen ClemonsLicensing Program ManagerNamed as Licensing Program Manager on the report

Inspection Report

Annual Inspection
Census: 16 Capacity: 20 Deficiencies: 0 Date: Nov 14, 2022

Visit Reason
The inspection was an unannounced required annual visit with emphasis on infection control.

Findings
The Licensing Program Analyst observed sufficient hand hygiene supplies, cleaning and disinfecting provisions, and proper use of face coverings. The facility has a designated infection control lead responsible for tracking COVID-19 cases and maintaining PPE and cleaning supplies.

Employees mentioned
NameTitleContext
Emely C. RodriguezAdministratorMet with Licensing Program Analyst during inspection and discussed infection control practices.
Venus MixsonLicensing Program AnalystConducted the inspection and made observations regarding infection control.
Jazmond D HarrisLicensing Program ManagerNamed in the report as Licensing Program Manager.
Erlinda CovingtonFacility ManagerGreeted and granted entry to Licensing Program Analyst.

Inspection Report

Annual Inspection
Census: 15 Capacity: 20 Deficiencies: 1 Date: Nov 9, 2021

Visit Reason
The inspection was an unannounced annual inspection limited to infection control conducted to evaluate the facility's compliance with COVID-19 best practices and other regulatory requirements.

Findings
The facility was found to be generally compliant with infection control practices including COVID-19 mitigation, staff training, and resident hygiene supplies. However, there was insufficient PPE supply readily available to staff, staff had not been fit tested for N95 masks, and one medication cabinet was found unlocked, posing a safety risk.

Deficiencies (1)
Unsecured medication cabinet in the medication room, which poses an immediate health and safety risk to persons in care.
Report Facts
PPE supply duration: 30 Facility capacity: 20 Resident census: 15

Employees mentioned
NameTitleContext
Emely C. RodriguezAdministratorMet during inspection and involved in infection control discussion and medication cabinet locking
Crystal ColvinLicensing Program AnalystConducted inspection and issued deficiency and technical assistance notes
Joel EsquivelLicensing Program ManagerSupervisor overseeing the inspection

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