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Memory Care in West Bend

Ivy Manor of West Bend

Memory Care in West Bend

Ivy Manor of West Bend

370 S Forest Ave, West Bend, WI 53095 View map
Overview of Ivy Manor of West Bend

Ideally located in West Bend, WI, Ivy Manor of West Bend perfectly combines a relaxing and fun environment while providing assisted living, memory care, and respite care services. With the needs and aspirations of adults 55 and older, the community features a competent and highly trained team available 24/7. Seniors let go of their worries and live to their potential in the community’s bright and friendly environment.

Respecting residents’ choices, the community conducts a variety of fun activities and enriching events that are carefully curated to promote friendships. Have a delightful dining experience with healthy and delectable meals that accommodate residents’ special diets and food preferences. Ivy Manor of West Bend is a good place for seniors to spend their best years with its serene campus.

(262) 365-0056

Managed by Susan Polster

Owner/Administrator

Susan Polster serves as the Owner and Administrator of Ivy Manor of West Bend. In her leadership role, she oversees the community's daily operations, ensuring a warm and supportive environment for residents and staff alike.

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 26

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Wisconsin average
Occupancy rate 76.9%
Residents per day 20
Occupancy rate
76.9%
Residents per day
20
Bed community size
26-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
13 years in operation
A community with a solid operating history and experience delivering ongoing care.
Walk Score
Walk Score: 63 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

Client group served

Terminally Ill
Public Funding
Physically Disabled
Irreversible Dementia Alzeimers
Advanced Aged
Hcbs Compliant

About this community

Occupancy

Occupancy rate
77%
In line with Wisconsin average
Occupied beds
20 / 26
Average residents 54 per day

License Details

Facility TypeClass Cna (nonambulatory)
IssuanceOctober 1, 2012
CountyWASHINGTON

Ownership & Operating Entity

Ivy Manor of West Bend is legally operated by Susan K Polster, and administrated by Ivy Manor Of West Bend Llc.

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactSTACY FELTES

Therapy & Rehabilitation

1 service
Respite Care

Staffing & Medical

3 services
Nursing Services
Licensed Nurses/CNAs
24-Hour Staffing

Additional Policies & Features

Gender ServedBoth
Minimum Age55

Amenities & Lifestyle

0 amenities
Specific ProgramsAssisted Living, Memory Care, Respite Care

Rate Information (WI)

Monthly Rate Range $6,000 - $6,700

What does this home offer?

Housing options icon
Housing options icon

Housing Options: Private / Companion Suites

Building type icon
Building type icon

Building Type: Single-story

Safety systems icon
Safety systems icon

Safety Systems

Types of Care at Ivy Manor of West Bend

Assisted Living Memory Care
Contact Ivy Manor of West Bend

Inspection History

In Wisconsin, the Department of Health Services, Division of Quality Assurance performs unannounced onsite surveys to ensure that long-term care facilities meet health and safety laws.

3 visits/inspections

Results

1 with issues

2 without issues

Latest inspection

Date January 29, 2024
Re Inspection

4 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Wisconsin average: 12 deficiencies

Compare Memory Care around West Bend The information below is reported by the Wisconsin Department of Health Services, Division of Quality Assurance.

Filter by care type
New Perspective Senior Living | West Bend
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

West Bend
60
Yes
28
Private / Companion Suites
18
56.7%
A+
West Bend Ops Llc
Ryan Novaczyk
7
14
Ivy Manor of West Bend
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

West Bend
26
No
63
Private / Companion Suites
13
76.9%
-
Ivy Manor Of West Bend Llc
Susan K Polster
0
4

Places of interest near Ivy Manor of West Bend

Address 0.8 mile from city center

Address 370 S Forest Ave, West Bend, WI 53095

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Financial Aid for Wisconsin Seniors

Get financial aid guidance

Family Care Program

WI Medicaid Family Care

Age 65+ or disabled, Wisconsin resident, Medicaid-eligible, long-term care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Managed care model; rural/urban balance.

Wisconsin Caregiver Support Program

WI NFCSP Respite

Caregiver of someone 60+ (or with dementia), Wisconsin resident.

No strict limit; prioritizes low-income.

Not applicable.

High rural demand; ADRC coordination.

IRIS (Include, Respect, I Self-Direct)

Wisconsin IRIS

Age 65+ (or disabled 18+), WI resident, Medicaid-eligible, NFLOC.

~$2,829/month; QIT optional.

$2,000 (individual), $3,000 (couple).

Flexible budget; serves ~20,000; participant hires caregivers.

SeniorCare Prescription Drug Assistance

Wisconsin SeniorCare

Age 65+, WI resident, US citizen/qualified immigrant, not on full Medicaid.

~$24,980-$34,980/year (Level 1-2B, individual); varies by level.

None.

Four benefit levels; serves ~50,000 annually.

Medicare Savings Program (MSP)

Wisconsin Medicare Savings Program

Age 65+ or disabled, WI resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Includes Extra Help for Part D; no waitlist.

Wisconsin Home Energy Assistance Program (WHEAP)

Wisconsin WHEAP

Age 60+ prioritized, WI resident, low-income household.

~$3,970/month (185% FPL).

Not assessed.

Covers gas, electric, wood; crisis aid available.

Senior Community Service Employment Program (SCSEP)

Wisconsin SCSEP

Age 55+, unemployed, low-income, WI resident.

~$1,983/month (125% FPL).

Not specified.

Priority for veterans, rural residents; Goodwill/AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Wisconsin VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, WI resident, wartime service, ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth).

High rural veteran use; supports care costs.

Property Tax Deferral Loan Program

Wisconsin Property Tax Deferral Loan

Age 65+, WI resident, homeowner, live in home 6+ months/year.

~$24,980/year (household).

Home equity < $500,000; limited other assets.

Saves ~$500-$1,500/year; interest ~2%-3%.

Senior Farmers’ Market Nutrition Program (SFMNP)

Wisconsin SFMNP

Age 60+, WI resident, low-income.

~$2,322/month (185% FPL).

Not assessed.

Vouchers (~$45/season); serves ~15,000 annually.

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