New Perspective Senior Living | West Bend

Assisted Living in West Bend

Overview of New Perspective Senior Living | West Bend

Experience an extraordinary stay with the New Perspective West Bend located in the harmonious community of West Bend, WI. This community offers independent living, assisted living, and memory care services. With a scenic view of Big Cedar Lake and Little Cedar Lake to the west and Lake Michigan to the East, residents can surely enjoy comfort and relaxation in this beautiful place. Cozy and spacious accommodations are also available depending on tastes and needs. In terms of memory care, an on-site care team, daily nutritional support, and immediate care are offered for those with Alzheimer’s disease, dementia, and other cognitive conditions.

Embrace its lively community through a wide array of top-notch amenities and services. Experience chef-prepared dining with healthy and delectable meals. Moreover, residents can avail of an in-apartment washer/dryer, cafe & pub, library, warm-water pool, dance hall, fitness center, and on-site OT/PT services. Meet new companions and build lasting connections through its various social activities. At the New Perspective West Bend, seniors are assured of a worry-free retirement.

Bed community size
60-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
18 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 28 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A+ (Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

Client group served

Public Funding
Irreversible Dementia Alzeimers
Advanced Aged
Hcbs Compliant

About this community

Occupancy

Occupancy rate
57%
Lower than the Wisconsin average: 70%
Occupied beds
34 / 60
Average residents 54 per day

License Details

Facility TypeClass Cna (nonambulatory)
IssuanceOctober 20, 2011
CountyWashington

Ownership & Operating Entity

New Perspective Senior Living | West Bend is legally operated by Ryan Novaczyk, and administrated by West Bend Ops Llc.

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactBriana Jochem

Therapy & Rehabilitation

3 services
Rehabilitation Services
Respite Care
Short-Term Rehab

Staffing & Medical

3 services
Doctor on Staff
Licensed Nurses/CNAs
24-Hour Staffing

Additional Policies & Features

Gender ServedBoth
HousekeepingYes

Amenities & Lifestyle

Spacious Apartments
Granite Countertops
Stainless Steel Appliances
In-Apartment Washer/Dryer
Pet Friendly
Fitness Center
Warm-Water Pool
Chapel
Pub
Café
Nurse On-Site/On-Call 24/7
On-Site Ot/Pt Services
Chef-Created Dining
Housekeeping & Laundry
Secured Courtyard
Library
Dance Hall
Activity Great Room
Garden Patio
ActivitiesFrom gardening to happy hour to playing cards, there’s always a variety of engaging activities to help you socialize and stay active.
Specific ProgramsTransportation for Community Outings
Religious ServicesYes

Pricing & Financial Information

Starting Price$1,977/Month

Dining & Nutrition

Food DescriptionEnjoy delicious meals with fresh ingredients made from scratch daily by our talented culinary team.
Meals IncludedYes

Rate Information (WI)

Monthly Rate Range $4,000 - $6,700

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed: Yes, Pets Allowed

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: Mid-rise

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at New Perspective Senior Living | West Bend

Assisted Living Independent Living Memory Care

Contact New Perspective Senior Living | West Bend

Inspection History

In Wisconsin, the Department of Health Services, Division of Quality Assurance performs unannounced onsite surveys to ensure that long-term care facilities meet health and safety laws.

The data displayed corresponds to the last 4 years.

8 visits/inspections Info Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.

Latest inspection

Date March 27, 2025
Follow Up

14 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Wisconsin average: 12 deficiencies

1.8 deficiencies per inspection

Inspection Report Summary for New Perspective Senior Living | West Bend

The most recent inspection on March 27, 2025, found that all previously identified deficiencies had been corrected. Earlier inspections showed a pattern of deficiencies related mainly to staffing shortages affecting resident care, medication administration issues, incomplete documentation, and infection control lapses. Enforcement actions included forfeitures totaling $2,000 and special orders to ensure compliance, but no license suspensions or revocations were listed in the available reports. Complaint investigations mostly resulted in substantiated findings related to inadequate staffing and resident care, while some complaints were unsubstantiated. The facility appears to have addressed prior deficiencies successfully, as indicated by the clean verification visit in the latest inspection.

Financial Assistance for
Assisted Living in Wisconsin

New Perspective Senior Living | West Bend is located in West Bend, Wisconsin.
Here are the financial assistance programs available to residents in Wisconsin.

Get Financial aid guidance

Family Care Program

WI Medicaid Family Care

Age 65+ or disabled
General Wisconsin resident, Medicaid-eligible, long-term care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
WI

Managed care model; rural/urban balance.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Wisconsin Caregiver Support Program

WI NFCSP Respite

Age Caregiver of someone 60+ (or with dementia)
General Wisconsin resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
WI

High rural demand; ADRC coordination.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$65/day) Short-term facility care (up to 5 days)

IRIS (Include, Respect, I Self-Direct)

Wisconsin IRIS

Age 65+ (or disabled 18+)
General WI resident, Medicaid-eligible, NFLOC.
Income Limits (2025) ~$2,829/month; QIT optional.
Asset Limits $2,000 (individual), $3,000 (couple).
WI

Flexible budget; serves ~20,000; participant hires caregivers.

Benefits
Personal care (custom hours) Respite Home mods Equipment Transportation Support services

SeniorCare Prescription Drug Assistance

Wisconsin SeniorCare

Age 65+
General WI resident, US citizen/qualified immigrant, not on full Medicaid.
Income Limits (2025) ~$24,980-$34,980/year (Level 1-2B, individual); varies by level.
Asset Limits None.
WI

Four benefit levels; serves ~50,000 annually.

Benefits
$5 generic/$15 brand copays (Level 1); deductibles ($500-$850) for higher levels; covers most Rx drugs

Medicare Savings Program (MSP)

Wisconsin Medicare Savings Program

Age 65+ or disabled
General WI resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
WI

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Wisconsin Home Energy Assistance Program (WHEAP)

Wisconsin WHEAP

Age 60+ prioritized
General WI resident, low-income household.
Income Limits (2025) ~$3,970/month 185% FPL
Asset Limits Not assessed.
WI

Covers gas, electric, wood; crisis aid available.

Benefits
Heating/electric aid ($300-$1,000/season) Crisis aid ($500 max) Weatherization

Senior Community Service Employment Program (SCSEP)

Wisconsin SCSEP

Age 55+
General unemployed, low-income, WI resident.
Income Limits (2025) ~$1,983/month 125% FPL
Asset Limits Not specified.
WI

Priority for veterans, rural residents; Goodwill/AARP partnership.

Benefits
Paid training (~20 hours/week at ~$7.25/hour) Job placement

VA Aid and Attendance (A&A) and Housebound Benefits

Wisconsin VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General WI resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
WI

High rural veteran use; supports care costs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Property Tax Deferral Loan Program

Wisconsin Property Tax Deferral Loan

Age 65+
General WI resident, homeowner, live in home 6+ months/year.
Income Limits (2025) ~$24,980/year household
Asset Limits Home equity < $500,000; limited other assets.
WI

Saves ~$500-$1,500/year; interest ~2%-3%.

Benefits
Deferred tax payment (~$500-$1,500/year avg.)

Senior Farmers’ Market Nutrition Program (SFMNP)

Wisconsin SFMNP

Age 60+
General WI resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
WI

Vouchers (~$45/season); serves ~15,000 annually.

Benefits
Vouchers (~$45/season) for produce at farmers’ markets

Places of interest near New Perspective Senior Living | West Bend

Address 3.4 miles from city center Info Estimated distance in miles from West Bend's city center to New Perspective Senior Living | West Bend's address, calculated via Google Maps.

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Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Compare Assisted Living around West Bend The information below is reported by the Wisconsin Department of Health Services, Division of Quality Assurance.

Filter by care type
New Perspective Senior Living | West Bend
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

West Bend60Yes 28 Studio / 1 Bed / 2 Bed18 56.7% A+West Bend Ops LlcRyan Novaczyk8714
Ivy Manor of West Bend
MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

West Bend26No 63 Studio / 1 Bed / 2 Bed13 76.9% -Ivy Manor Of West Bend LlcSusan K Polster304
Charter Senior Living of West Bend
IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

West Bend-No 47 Studio / 1 Bed / 2 Bed-----000
Kathy Hospice
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

West Bend-No 2 Studio / 1 Bed / 2 Bed-----000
Touchstone of West Bend
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

West Bend-No 25 Studio / 1 Bed / 2 Bed-----000

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