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Experience an extraordinary stay with the New Perspective West Bend located in the harmonious community of West Bend, WI. This community offers independent living, assisted living, and memory care services. With a scenic view of Big Cedar Lake and Little Cedar Lake to the west and Lake Michigan to the East, residents can surely enjoy comfort and relaxation in this beautiful place. Cozy and spacious accommodations are also available depending on tastes and needs. In terms of memory care, an on-site care team, daily nutritional support, and immediate care are offered for those with Alzheimer’s disease, dementia, and other cognitive conditions.
Embrace its lively community through a wide array of top-notch amenities and services. Experience chef-prepared dining with healthy and delectable meals. Moreover, residents can avail of an in-apartment washer/dryer, cafe & pub, library, warm-water pool, dance hall, fitness center, and on-site OT/PT services. Meet new companions and build lasting connections through its various social activities. At the New Perspective West Bend, seniors are assured of a worry-free retirement.
Lower than the Wisconsin average: 70%New Perspective Senior Living | West Bend is legally operated by Ryan Novaczyk, and administrated by West Bend Ops LLC.
Key information about the people who lead and staff this community.
In Wisconsin, the Department of Health Services, Division of Quality Assurance performs unannounced onsite surveys to ensure that long-term care facilities meet health and safety laws.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Wisconsin state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | WI Average | vs. WI Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 14 | 12 | This facility has 17% more total deficiencies than a typical Wisconsin assisted living residence (14 vs. WI avg 12).↑ 17% worse |
|
Deficiencies per year
Average deficiencies per year since 2023.
| 4.7 | 4 | This facility has 18% more deficiencies per year than a typical Wisconsin assisted living residence (4.7 vs. WI avg 4).↑ 18% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on March 27, 2025, found that all previously identified deficiencies had been corrected. Earlier inspections showed a pattern of deficiencies related mainly to staffing shortages affecting resident care, medication administration issues, incomplete documentation, and infection control lapses. Enforcement actions included forfeitures totaling $2,000 and special orders to ensure compliance, but no license suspensions or revocations were listed in the available reports. Complaint investigations mostly resulted in substantiated findings related to inadequate staffing and resident care, while some complaints were unsubstantiated. The facility appears to have addressed prior deficiencies successfully, as indicated by the clean verification visit in the latest inspection.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection Reports
Pets Allowed
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: Mid-rise
Transportation Services
Fitness and Recreation
3.4 miles from city center
Estimated distance in miles from West Bend's city center to New Perspective Senior Living | West Bend's address, calculated via Google Maps.
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New Perspective Senior Living | West Bend is located in West Bend, Wisconsin.
Here are the financial assistance programs available to residents in Wisconsin.
The information below is reported by the Wisconsin Department of Health Services, Division of Quality Assurance.
| New Perspective Senior Living | West Bend |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | West Bend | 60 | Yes | 28 | Studio / 1 Bed / 2 Bed | 18 | 56.7% | A+ | West Bend Ops LLC | Ryan Novaczyk | 8 | 7 | 14 | 1.8 |
| Ivy Manor of West Bend |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | West Bend | 26 | No | 63 | Studio / 1 Bed / 2 Bed | 13 | 76.9% | - | Ivy Manor Of West Bend LLC | Susan K Polster | 3 | - | 4 | 1.3 |
| Charter Senior Living of West Bend |
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | West Bend | - | No | 47 | Studio / 1 Bed / 2 Bed | - | - | - | - | - | - | - | - | - |
| Touchstone of West Bend |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | West Bend | - | No | 25 | Studio / 1 Bed / 2 Bed | - | - | - | - | - | - | - | - | - |
| Kathy Hospice |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | West Bend | - | No | 2 | Studio / 1 Bed / 2 Bed | - | - | - | - | - | - | - | - | - |
The legal owner and operator of New Perspective Senior Living | West Bend is Ryan Novaczyk.
New Perspective Senior Living | West Bend has a walk score of 28. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
New Perspective Senior Living | West Bend's occupancy is 57%.
West Bend Ops Llc is the administrator of New Perspective Senior Living | West Bend.
New Perspective Senior Living | West Bend has 60 beds.
Yes — there are 4 photos of New Perspective Senior Living | West Bend in the photo gallery on this page.
(262) 384-3368 will put you in contact with the team at New Perspective Senior Living | West Bend.
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