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New Perspective Senior Living | West Bend
Assisted Living, Independent Living & Memory Care · West Bend, WI
Exterior view of the assisted living facility at dusk Interior common area with a bar and pool table Common area lounge with seating and large windows Indoor swimming pool with decorative mural. New Perspective Senior Living | North Shore, assisted living in Brown Deer, WI — Senior resident enjoying assistance from a care worker New Perspective Mahtomedi, assisted living in Mahtomedi, MN — Safely You company logo in vibrant colors New Perspective Senior Living | North Shore, assisted living in Brown Deer, WI — Stylish dining area with vibrant decor and orange chairs New Perspective Senior Living | North Shore, assisted living in Brown Deer, WI — Couple enjoying a meal together at a dining table

New Perspective Senior Living | West Bend

Assisted Living, Independent Living & Memory Care · West Bend, WI
2130 Continental Dr, West Bend, WI 53095 View map Calculator: See prices in your area
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Overview of New Perspective Senior Living | West Bend

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Experience an extraordinary stay with the New Perspective West Bend located in the harmonious community of West Bend, WI. This community offers independent living, assisted living, and memory care services. With a scenic view of Big Cedar Lake and Little Cedar Lake to the west and Lake Michigan to the East, residents can surely enjoy comfort and relaxation in this beautiful place. Cozy and spacious accommodations are also available depending on tastes and needs. In terms of memory care, an on-site care team, daily nutritional support, and immediate care are offered for those with Alzheimer’s disease, dementia, and other cognitive conditions.

Embrace its lively community through a wide array of top-notch amenities and services. Experience chef-prepared dining with healthy and delectable meals. Moreover, residents can avail of an in-apartment washer/dryer, cafe & pub, library, warm-water pool, dance hall, fitness center, and on-site OT/PT services. Meet new companions and build lasting connections through its various social activities. At the New Perspective West Bend, seniors are assured of a worry-free retirement.

Facility Direct Line (262) 384-3368
Facility Direct Line (262) 384-3368 awahl@npseniorliving.com
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Bed community size
60-bed community Rank #186 / 496Bed count — State benchmarkedThis home is ranked 186th out of 496 homes in Wisconsin. Shows this facility's certified or reported bed count compared to other Wisconsin facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
18 years in operation Rank #69 / 334Years in operation — State benchmarkedThis home is ranked 69th out of 334 homes in Wisconsin. Shows how long this facility has been in operation compared to other Wisconsin facilities. Longer operating histories may benefit residents, families, and staff.Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 28 / 100 Rank #391 / 580Walk Score — State benchmarkedThis home is ranked 391st out of 580 homes in Wisconsin. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Wisconsin facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A+ (Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate
57%
Rank #345 / 434Occupancy rate — State benchmarkedThis home is ranked 345th out of 434 homes in Wisconsin. Shows this facility's occupancy rate versus the Wisconsin average, with its Statewide rank out of 434. Higher occupancy signals strong local demand and financial stability.Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the Wisconsin average: 70%
Occupied beds
34 / 60
Average occupied beds in Wisconsin homes 54 beds

License Details

Facility TypeClass Cna (nonambulatory)
IssuanceOctober 20, 2011
CountyWashington

Ownership & Operating Entity

New Perspective Senior Living | West Bend is legally operated by West Bend Ops Llc, and administered by Ryan Novaczyk.

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactBriana Jochem

Therapy & Rehabilitation

3 services
Rehabilitation Services
Respite Care
Short-Term Rehab

Staffing & Medical

3 services
Doctor on Staff
Licensed Nurses/CNAs
24-Hour Staffing

Additional Policies & Features

Gender ServedBoth
HousekeepingYes

Amenities & Lifestyle

Spacious Apartments
Granite Countertops
Stainless Steel Appliances
In-Apartment Washer/Dryer
Pet Friendly
Fitness Center
Warm-Water Pool
Chapel
Pub
Café
Nurse On-Site/On-Call 24/7
On-Site Ot/Pt Services
Chef-Created Dining
Housekeeping & Laundry
Secured Courtyard
Library
Dance Hall
Activity Great Room
Garden Patio
Activitiesgardening, happy hour, playing cards
Specific ProgramsTransportation for Community Outings
Religious Services

Rate Information (WI)

Monthly Rate Range $4,000 - $6,700

Contact New Perspective Senior Living | West Bend

Inspection History

In Wisconsin, the Department of Health Services, Division of Quality Assurance performs unannounced onsite surveys to ensure that long-term care facilities meet health and safety laws.

Since 2023 · 3 years of data 18 deficiencies

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Wisconsin state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2023 vs. Wisconsin state average
Overall vs. WI average 2 Worse Metrics worse than Wisconsin average:
• Total deficiencies (50% above)
• Deficiencies per year (50% above) 0 Better No metrics in this bucket.
Latest Inspection November 10, 2025 Complaint Investigation

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityWI Averagevs. WI Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 1812 This facility has 50% more total deficiencies than a typical Wisconsin assisted living residence (18 vs. WI avg 12).↑ 50% worse
Deficiencies per year Info Average deficiencies per year since 2023. 64 This facility has 50% more deficiencies per year than a typical Wisconsin assisted living residence (6 vs. WI avg 4).↑ 50% worse

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The March 27, 2025 follow-up inspection confirmed all prior deficiencies from May 9, 2024 and January 16, 2024 were fully corrected with no new deficiencies.
  • The February 9, 2024 complaint investigation found insufficient staffing, failure to respond to resident distress, and delayed investigation, resulting in two deficiencies and a $1,600 forfeiture.
  • The May 9, 2024 complaint investigation substantiated one medication administration deficiency and one incomplete resident record documentation deficiency related to serious injury follow-up.
Show Inspection Reports

What does this home offer?

Pets allowed icon
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Pets Allowed

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: Mid-rise

Transportation services icon
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Transportation Services

Fitness and recreation icon
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Fitness and Recreation

Places of interest near New Perspective Senior Living | West Bend

Address 2.3 miles from city center Info Estimated distance in miles from West Bend's city center to New Perspective Senior Living | West Bend's address, calculated via Google Maps.

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Address

Compare Assisted Living around West Bend

The information below is reported by the Wisconsin Department of Health Services, Division of Quality Assurance.

New Perspective Senior Living | West Bend
AL
IL
MC
West Bend
60
Facility 60
WI AVG 61
Rank #186 / 496
Yes
28
Facility 28
WI AVG 42
Rank #391 / 580
Studio / 1 Bed / 2 Bed
18
Facility 18
WI AVG 12
Rank #69 / 334
56.7%
Facility 56.7%
WI AVG 74.3%
Rank #331 / 406
A+Ryan NovaczykWest Bend Ops LLC9
9
Facility 9
WI AVG 3.8
Rank #278 / 312
18
Facility 18
WI AVG 12
Rank #246 / 312
2.0
Facility 2.0
WI AVG 2.0
Rank #213 / 312
Ivy Manor of West Bend
AL
MC
RC
West Bend
26
Facility 26
WI AVG 61
Rank #425 / 496
No
63
Facility 63
WI AVG 42
Rank #140 / 580
Private / Companion Suites
13
Facility 13
WI AVG 12
Rank #104 / 334
76.9%
Facility 76.9%
WI AVG 74.3%
Rank #203 / 406
-Susan K PolsterIvy Manor Of West Bend LLC3
0
Facility 0
WI AVG 3.8
Rank #1 / 312
4
Facility 4
WI AVG 12
Rank #149 / 312
1.3
Facility 1.3
WI AVG 2.0
Rank #176 / 312
Cedar Community – Cedar Ridge Campus
AL
IL
MC
NH
West Bend (Cedar Ridge Drive)-No
1
Facility 1
WI AVG 42
Rank #556 / 580
Studio / 1 Bed / 2 Bed--B-------
Charter Senior Living of West Bend
AL
IL
MC
West Bend-No
47
Facility 47
WI AVG 42
Rank #252 / 580
Studio / 1 Bed---------
Touchstone of West Bend
AL
RC
West Bend-No
25
Facility 25
WI AVG 42
Rank #410 / 580
Private Rooms---------
View all Nearby Homes

Financial Assistance for
Assisted Living in Wisconsin

New Perspective Senior Living | West Bend is located in West Bend, Wisconsin.
Here are the financial assistance programs available to residents in Wisconsin.

Get Financial aid guidance

Family Care Program

WI Medicaid Family Care

Age 65+ or disabled
General Wisconsin resident, Medicaid-eligible, long-term care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
WI

Managed care model; rural/urban balance.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Wisconsin Caregiver Support Program

WI NFCSP Respite

Age Caregiver of someone 60+ (or with dementia)
General Wisconsin resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
WI

High rural demand; ADRC coordination.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$65/day) Short-term facility care (up to 5 days)

IRIS (Include, Respect, I Self-Direct)

Wisconsin IRIS

Age 65+ (or disabled 18+)
General WI resident, Medicaid-eligible, NFLOC.
Income Limits (2025) ~$2,829/month; QIT optional.
Asset Limits $2,000 (individual), $3,000 (couple).
WI

Flexible budget; serves ~20,000; participant hires caregivers.

Benefits
Personal care (custom hours) Respite Home mods Equipment Transportation Support services

SeniorCare Prescription Drug Assistance

Wisconsin SeniorCare

Age 65+
General WI resident, US citizen/qualified immigrant, not on full Medicaid.
Income Limits (2025) ~$24,980-$34,980/year (Level 1-2B, individual); varies by level.
Asset Limits None.
WI

Four benefit levels; serves ~50,000 annually.

Benefits
$5 generic/$15 brand copays (Level 1); deductibles ($500-$850) for higher levels; covers most Rx drugs

Medicare Savings Program (MSP)

Wisconsin Medicare Savings Program

Age 65+ or disabled
General WI resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
WI

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Wisconsin Home Energy Assistance Program (WHEAP)

Wisconsin WHEAP

Age 60+ prioritized
General WI resident, low-income household.
Income Limits (2025) ~$3,970/month 185% FPL
Asset Limits Not assessed.
WI

Covers gas, electric, wood; crisis aid available.

Benefits
Heating/electric aid ($300-$1,000/season) Crisis aid ($500 max) Weatherization

VA Aid and Attendance (A&A) and Housebound Benefits

Wisconsin VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General WI resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
WI

High rural veteran use; supports care costs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Property Tax Deferral Loan Program

Wisconsin Property Tax Deferral Loan

Age 65+
General WI resident, homeowner, live in home 6+ months/year.
Income Limits (2025) ~$24,980/year household
Asset Limits Home equity < $500,000; limited other assets.
WI

Saves ~$500-$1,500/year; interest ~2%-3%.

Benefits
Deferred tax payment (~$500-$1,500/year avg.)

Senior Farmers’ Market Nutrition Program (SFMNP)

Wisconsin SFMNP

Age 60+
General WI resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
WI

Vouchers (~$45/season); serves ~15,000 annually.

Benefits
Vouchers (~$45/season) for produce at farmers’ markets

Frequently Asked Questions about New Perspective Senior Living | West Bend

Who is the owner of New Perspective Senior Living | West Bend?

New Perspective Senior Living | West Bend is legally operated by West Bend Ops Llc, and administered by Ryan Novaczyk.

Is New Perspective Senior Living | West Bend in a walkable area?

New Perspective Senior Living | West Bend has a walk score of 28. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the occupancy rate at New Perspective Senior Living | West Bend?

New Perspective Senior Living | West Bend's occupancy is 57%.

Who is the administrator of New Perspective Senior Living | West Bend?

West Bend Ops Llc is the administrator of New Perspective Senior Living | West Bend.

How many beds does New Perspective Senior Living | West Bend have?

New Perspective Senior Living | West Bend has 60 beds.

Are there photos of New Perspective Senior Living | West Bend?

Yes — there are 8 photos of New Perspective Senior Living | West Bend in the photo gallery on this page.

What is the address of New Perspective Senior Living | West Bend?

New Perspective Senior Living | West Bend is located at 2130 Continental Dr, West Bend, WI 53095.

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