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Ideally located in West Bend, WI, Ivy Manor of West Bend perfectly combines a relaxing and fun environment while providing assisted living, memory care, and respite care services. With the needs and aspirations of adults 55 and older, the community features a competent and highly trained team available 24/7. Seniors let go of their worries and live to their potential in the community’s bright and friendly environment.
Respecting residents’ choices, the community conducts a variety of fun activities and enriching events that are carefully curated to promote friendships. Have a delightful dining experience with healthy and delectable meals that accommodate residents’ special diets and food preferences. Ivy Manor of West Bend is a good place for seniors to spend their best years with its serene campus.
Higher than the Wisconsin average: 70%Ivy Manor of West Bend is legally operated by Susan K Polster, and administrated by Ivy Manor Of West Bend LLC.
Key information about the people who lead and staff this community.
In Wisconsin, the Department of Health Services, Division of Quality Assurance performs unannounced onsite surveys to ensure that long-term care facilities meet health and safety laws.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Wisconsin state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | WI Average | vs. WI Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 4 | 12 | This facility has 67% fewer total deficiencies than a typical Wisconsin assisted living residence (4 vs. WI avg 12).↓ 67% better |
|
Deficiencies per year
Average deficiencies per year since 2023.
| 1.3 | 4 | This facility has 68% fewer deficiencies per year than a typical Wisconsin assisted living residence (1.3 vs. WI avg 4).↓ 68% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
Housing Options: Private / Companion Suites
Building Type: Single-story
Safety Systems
Susan Polster serves as the Owner and Administrator of Ivy Manor of West Bend. In her leadership role, she oversees the community's daily operations, ensuring a warm and supportive environment for residents and staff alike.
0.8 mile from city center
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Ivy Manor of West Bend is located in West Bend, Wisconsin.
Here are the financial assistance programs available to residents in Wisconsin.
The information below is reported by the Wisconsin Department of Health Services, Division of Quality Assurance.
| New Perspective Senior Living | West Bend |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | West Bend | 60
Facility
60
WI AVG
61
Rank
#186 / 496 | Yes |
28
Facility
28
WI AVG
42
Rank
#391 / 580 | Private / Companion Suites | 18
Facility
18
WI AVG
12
Rank
#69 / 334 |
56.7%
Facility
56.7%
WI AVG
74.3%
Rank
#331 / 406 | A+ | West Bend Ops LLC | Ryan Novaczyk | 9 | 9
Facility
9
WI AVG
3.8
Rank
#278 / 312 | 18
Facility
18
WI AVG
12
Rank
#246 / 312 | 2.0
Facility
2.0
WI AVG
2.0
Rank
#213 / 312 |
| Ivy Manor of West Bend |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | West Bend | 26
Facility
26
WI AVG
61
Rank
#425 / 496 | No |
63
Facility
63
WI AVG
42
Rank
#140 / 580 | Private / Companion Suites | 13
Facility
13
WI AVG
12
Rank
#103 / 334 |
76.9%
Facility
76.9%
WI AVG
74.3%
Rank
#203 / 406 | - | Ivy Manor Of West Bend LLC | Susan K Polster | 3 | 0
Facility
0
WI AVG
3.8
Rank
#1 / 312 | 4
Facility
4
WI AVG
12
Rank
#149 / 312 | 1.3
Facility
1.3
WI AVG
2.0
Rank
#176 / 312 |
| Charter Senior Living of West Bend |
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | West Bend | - | No |
47
Facility
47
WI AVG
42
Rank
#252 / 580 | Private / Companion Suites | - | - | - | - | - | - | - | - | - |
| Touchstone of West Bend |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | West Bend | - | No |
25
Facility
25
WI AVG
42
Rank
#410 / 580 | Private / Companion Suites | - | - | - | - | - | - | - | - | - |
| Kathy Hospice |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | West Bend | - | No |
2
Facility
2
WI AVG
42
Rank
#547 / 580 | Private / Companion Suites | - | - | - | - | - | - | - | - | - |
The legal owner and operator of Ivy Manor of West Bend is Susan K Polster.
Ivy Manor of West Bend has a walk score of 63. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
Ivy Manor of West Bend's occupancy is 77%.
Ivy Manor Of West Bend Llc is the administrator of Ivy Manor of West Bend.
Ivy Manor of West Bend has 26 beds.
Yes — there are 5 photos of Ivy Manor of West Bend in the photo gallery on this page.
Ivy Manor of West Bend is located at 370 S Forest Ave, West Bend, WI 53095, United States.
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