Occupancy rate
77%
Higher than the Wisconsin average: 70%Ivy Manor of West Bend
Memory Care in West Bend
Ivy Manor of West Bend
Memory Care in West Bend
Overview of Ivy Manor of West Bend
Ideally located in West Bend, WI, Ivy Manor of West Bend perfectly combines a relaxing and fun environment while providing assisted living, memory care, and respite care services. With the needs and aspirations of adults 55 and older, the community features a competent and highly trained team available 24/7. Seniors let go of their worries and live to their potential in the community’s bright and friendly environment.
Respecting residents’ choices, the community conducts a variety of fun activities and enriching events that are carefully curated to promote friendships. Have a delightful dining experience with healthy and delectable meals that accommodate residents’ special diets and food preferences. Ivy Manor of West Bend is a good place for seniors to spend their best years with its serene campus.
Susan Polster serves as the Owner and Administrator of Ivy Manor of West Bend. In her leadership role, she oversees the community's daily operations, ensuring a warm and supportive environment for residents and staff alike.
26-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
13 years in operation
A community with a solid operating history and experience delivering ongoing care.
Walk Score: 63 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
Client group served
About this community
Occupancy
Higher than the Wisconsin average: 70%Occupied beds
20 / 26
Average residents
54 per day
Facility TypeClass Cna (nonambulatory)
IssuanceOctober 1, 2012
CountyWashington
Ivy Manor of West Bend is legally operated by Susan K Polster, and administrated by Ivy Manor Of West Bend Llc.
Staffing
Key information about the people who lead and staff this community.
ContactSTACY FELTES
Respite Care
Licensed Nurses/CNAs
24-Hour Staffing
Gender ServedBoth
Minimum Age55
Monthly Rate Range
$6,000 - $6,700
What does this home offer?
Housing Options: Private / Companion Suites
Building Type: Single-story
Safety Systems
Types of Care at Ivy Manor of West Bend
Assisted Living
Memory Care
Inspection History
In Wisconsin, the Department of Health Services, Division of Quality Assurance performs unannounced onsite surveys to ensure that long-term care facilities meet health and safety laws.
3 visits/inspections
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
Show Inspection Reports
Latest inspection
Date
January 29, 2024
Re Inspection4 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Wisconsin average: 12 deficiencies
1.3 deficiencies per inspection
Inspection Report Summary for Ivy Manor of West Bend
The most recent inspection on January 29, 2024, found no deficiencies and confirmed that all previous issues were corrected, with the complaint investigated being unsubstantiated. Earlier inspections in September 2023 identified several deficiencies related to documentation of individual service plans, medication regimen reviews, and maintenance issues with the clothes dryer vent and gas furnace. The September 18 visit included a statement of deficiency that established grounds for enforcement action, though no fines or license suspensions were listed in the available reports. Most complaints investigated during this period were unsubstantiated. The facility appears to have addressed prior deficiencies, showing improvement by the latest inspection.
Financial Assistance for
Memory Care in Wisconsin
Ivy Manor of West Bend is located in West Bend, Wisconsin.
Here are the financial assistance programs available to residents in Wisconsin.
Places of interest near Ivy Manor of West Bend
0.8 mile from city center
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Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Compare Assisted Living around West Bend The information below is reported by the Wisconsin Department of Health Services, Division of Quality Assurance.
Filter by care type
| New Perspective Senior Living | West Bend |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | West Bend | 60 | Yes | 28 | Private / Companion Suites | 18 | 56.7% | A+ | West Bend Ops Llc | Ryan Novaczyk | 8 | 7 | 14 |
| Ivy Manor of West Bend |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | West Bend | 26 | No | 63 | Private / Companion Suites | 13 | 76.9% | - | Ivy Manor Of West Bend Llc | Susan K Polster | 3 | 0 | 4 |
| Charter Senior Living of West Bend |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | West Bend | - | No | 47 | Private / Companion Suites | - | - | - | - | - | 0 | 0 | 0 |
| Kathy Hospice |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | West Bend | - | No | 2 | Private / Companion Suites | - | - | - | - | - | 0 | 0 | 0 |
| Touchstone of West Bend |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | West Bend | - | No | 25 | Private / Companion Suites | - | - | - | - | - | 0 | 0 | 0 |
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