Ivy Manor of West Bend

Memory Care & Assisted Living · West Bend, WI

Ivy Manor of West Bend

Q: Who is the owner of Ivy Manor of West Bend?

The legal owner and operator of Ivy Manor of West Bend is Susan K Polster.

Q: Is Ivy Manor of West Bend in a walkable area?

Ivy Manor of West Bend has a walk score of 63. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

Q: What is the occupancy rate at Ivy Manor of West Bend?

Ivy Manor of West Bend's occupancy is 77%.

Q: Who is the administrator of Ivy Manor of West Bend?

Ivy Manor Of West Bend Llc is the administrator of Ivy Manor of West Bend.

Q: How many beds does Ivy Manor of West Bend have?

Ivy Manor of West Bend has 26 beds.

Q: Are there photos of Ivy Manor of West Bend?

Yes — there are 4 photos of Ivy Manor of West Bend in the photo gallery on this page.

Q: What is the address of Ivy Manor of West Bend?

Ivy Manor of West Bend is located at 370 S Forest Ave, West Bend, WI 53095, United States.

Memory Care & Assisted Living · West Bend, WI

370 S Forest Ave, West Bend, WI 53095 View map

Calculator: See prices in your area

Overview of Ivy Manor of West Bend

Ideally located in West Bend, WI, Ivy Manor of West Bend perfectly combines a relaxing and fun environment while providing assisted living, memory care, and respite care services. With the needs and aspirations of adults 55 and older, the community features a competent and highly trained team available 24/7. Seniors let go of their worries and live to their potential in the community’s bright and friendly environment.

Respecting residents’ choices, the community conducts a variety of fun activities and enriching events that are carefully curated to promote friendships. Have a delightful dining experience with healthy and delectable meals that accommodate residents’ special diets and food preferences. Ivy Manor of West Bend is a good place for seniors to spend their best years with its serene campus.

(262) 365-0056

Types of Care at Ivy Manor of West Bend

Assisted Living Memory Care

26-bed community

A moderately sized community that may balance personal attention with shared amenities and social activities.

13 years in operation

A community with a solid operating history and experience delivering ongoing care.

Walk Score: 63 / 100

Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate

77%

Higher than the Wisconsin average: 70%

Occupied beds

20 / 26

Average residents per home in Wisconsin 54 per day

Facility TypeClass Cna (nonambulatory)

IssuanceOctober 1, 2012

CountyWashington

Client group served

Terminally Ill

Public Funding

Physically Disabled

Irreversible Dementia Alzeimers

Advanced Aged

Hcbs Compliant

Ivy Manor of West Bend is legally operated by Susan K Polster, and administrated by Ivy Manor Of West Bend LLC.

Staffing

Key information about the people who lead and staff this community.

ContactSTACY FELTES

Respite Care

Licensed Nurses/CNAs

24-Hour Staffing

Gender ServedBoth

Minimum Age55

Monthly Rate Range $6,000 - $6,700

Get floorplan photos & videos Schedule a home tour Get detailed pricing Check availability Get brochure

Since 2023 · 3 years of data 4 deficiencies

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the Wisconsin state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2023 vs. Wisconsin state average

Overall vs. WI average

Latest Inspection January 29, 2024 Re Inspection

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	WI Average	vs. WI Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	4	12	This facility has 67% fewer total deficiencies than a typical Wisconsin assisted living residence (4 vs. WI avg 12).↓ 67% better
Deficiencies per year Average deficiencies per year since 2023.	1.3	4	This facility has 68% fewer deficiencies per year than a typical Wisconsin assisted living residence (1.3 vs. WI avg 4).↓ 68% better

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on January 29, 2024, found no deficiencies and confirmed that all previous issues were corrected, with the complaint investigated being unsubstantiated. Earlier inspections in September 2023 identified several deficiencies related to documentation of individual service plans, medication regimen reviews, and maintenance issues with the clothes dryer vent and gas furnace. The September 18 visit included a statement of deficiency that established grounds for enforcement action, though no fines or license suspensions were listed in the available reports. Most complaints investigated during this period were unsubstantiated. The facility appears to have addressed prior deficiencies, showing improvement by the latest inspection.

Read the full inspection reports for this facility, including detailed findings and corrective actions.

Show Inspection Reports

What does this home offer?

Housing Options: Private / Companion Suites

Building Type: Single-story

Safety Systems

Managed by Susan Polster

Owner/Administrator

Susan Polster serves as the Owner and Administrator of Ivy Manor of West Bend. In her leadership role, she oversees the community's daily operations, ensuring a warm and supportive environment for residents and staff alike.

0.8 mile from city center

Quick search

Calculate Travel Distance to Ivy Manor of West Bend

Add your location

Financial Assistance for
Memory Care in Wisconsin

Ivy Manor of West Bend is located in West Bend, Wisconsin.
Here are the financial assistance programs available to residents in Wisconsin.

Get Financial aid guidance

Family Care Program

WI Medicaid Family Care

Age 65+ or disabled

General Wisconsin resident, Medicaid-eligible, long-term care need.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

Managed care model; rural/urban balance.

Benefits

Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Wisconsin Caregiver Support Program

WI NFCSP Respite

Age Caregiver of someone 60+ (or with dementia)

General Wisconsin resident.

Income Limits No strict limit; prioritizes low-income.

Asset Limits Not applicable.

High rural demand; ADRC coordination.

Benefits

In-home respite (4-6 hours/day) Adult day care (~$65/day) Short-term facility care (up to 5 days)

IRIS (Include, Respect, I Self-Direct)

Wisconsin IRIS

Age 65+ (or disabled 18+)

General WI resident, Medicaid-eligible, NFLOC.

Income Limits (2025) ~$2,829/month; QIT optional.

Asset Limits $2,000 (individual), $3,000 (couple).

Flexible budget; serves ~20,000; participant hires caregivers.

Benefits

Personal care (custom hours) Respite Home mods Equipment Transportation Support services

SeniorCare Prescription Drug Assistance

Wisconsin SeniorCare

Age 65+

General WI resident, US citizen/qualified immigrant, not on full Medicaid.

Income Limits (2025) ~$24,980-$34,980/year (Level 1-2B, individual); varies by level.

Asset Limits None.

Four benefit levels; serves ~50,000 annually.

Benefits

$5 generic/$15 brand copays (Level 1); deductibles ($500-$850) for higher levels; covers most Rx drugs

Medicare Savings Program (MSP)

Wisconsin Medicare Savings Program

Age 65+ or disabled

General WI resident, Medicare Part A/B.

Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

Asset Limits $9,430 (individual), $14,130 (couple).

Includes Extra Help for Part D; no waitlist.

Benefits

Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Wisconsin Home Energy Assistance Program (WHEAP)

Wisconsin WHEAP

Age 60+ prioritized

General WI resident, low-income household.

Income Limits (2025) ~$3,970/month 185% FPL

Asset Limits Not assessed.

Covers gas, electric, wood; crisis aid available.

Benefits

Heating/electric aid ($300-$1,000/season) Crisis aid ($500 max) Weatherization

VA Aid and Attendance (A&A) and Housebound Benefits

Wisconsin VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse

General WI resident, wartime service, ADL help (A&A) or homebound.

Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

Asset Limits ~$155,356 net worth

High rural veteran use; supports care costs.

Benefits

Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Property Tax Deferral Loan Program

Wisconsin Property Tax Deferral Loan

Age 65+

General WI resident, homeowner, live in home 6+ months/year.

Income Limits (2025) ~$24,980/year household

Asset Limits Home equity < $500,000; limited other assets.

Saves ~$500-$1,500/year; interest ~2%-3%.

Benefits

Deferred tax payment (~$500-$1,500/year avg.)

Senior Farmers’ Market Nutrition Program (SFMNP)

Wisconsin SFMNP

Age 60+

General WI resident, low-income.

Income Limits (2025) ~$2,322/month 185% FPL

Asset Limits Not assessed.

Vouchers (~$45/season); serves ~15,000 annually.

Benefits

Vouchers (~$45/season) for produce at farmers’ markets

Compare Memory Care around West Bend

The information below is reported by the Wisconsin Department of Health Services, Division of Quality Assurance.

Filter by care type


New Perspective Senior Living \| West Bend	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.	West Bend	60	Yes	28	Private / Companion Suites	18	56.7%	A+	West Bend Ops LLC	Ryan Novaczyk	8	7	14	1.8
Ivy Manor of West Bend	MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.	West Bend	26	No	63	Private / Companion Suites	13	76.9%	-	Ivy Manor Of West Bend LLC	Susan K Polster	3	-	4	1.3
Charter Senior Living of West Bend	IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.	West Bend	-	No	47	Private / Companion Suites	-	-	-	-	-	-	-	-	-
Kathy Hospice	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.	West Bend	-	No	2	Private / Companion Suites	-	-	-	-	-	-	-	-	-
Touchstone of West Bend	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.	West Bend	-	No	25	Private / Companion Suites	-	-	-	-	-	-	-	-	-

View all Nearby Homes

Who is the owner of Ivy Manor of West Bend?

The legal owner and operator of Ivy Manor of West Bend is Susan K Polster.

Is Ivy Manor of West Bend in a walkable area?

Ivy Manor of West Bend has a walk score of 63. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the occupancy rate at Ivy Manor of West Bend?

Ivy Manor of West Bend's occupancy is 77%.

Who is the administrator of Ivy Manor of West Bend?

Ivy Manor Of West Bend Llc is the administrator of Ivy Manor of West Bend.

How many beds does Ivy Manor of West Bend have?

Ivy Manor of West Bend has 26 beds.

Are there photos of Ivy Manor of West Bend?

Yes — there are 4 photos of Ivy Manor of West Bend in the photo gallery on this page.

What is the address of Ivy Manor of West Bend?

Ivy Manor of West Bend is located at 370 S Forest Ave, West Bend, WI 53095, United States.

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Feedback

Ivy Manor of West Bend