Inspection Reports for
Ivy Park at Huntington Beach

The complaint involved two allegations: 1) Licensee did not issue a refund to a representative, and 2) Licensee was not responding to the responsible party. Both allegations were investigated and found to be unsubstantiated, resulting in an unfounded complaint determination.

The investigation found that the allegations were unsubstantiated. The facility did receive a cashier's check as a deposit, but it was not deposited and was returned to the sender. The individual was never admitted to the facility and no admission agreement was signed. Therefore, the complaint was determined to be unfounded.

The complaint was unsubstantiated after investigation. Resident 1 was admitted on August 4, 2025, and had two hospitalizations for unwitnessed falls in September 2025. Medical records and staff interviews indicated appropriate care and fall prevention measures were in place. The Department was unable to corroborate the allegation of neglect.

The investigation found that Resident 1 had multiple falls, some resulting in injury, but the facility had implemented fall prevention measures including a lowered bed and one-on-one care. The allegation was deemed unsubstantiated due to insufficient evidence to prove the violation occurred.

The facility was found to be in substantial compliance with Title 22 regulations. All resident bathrooms had operational fixtures with safety features, common areas were well maintained, emergency systems and supplies were up to date, and resident and staff files were complete. No deficiencies were cited during this visit.

The visit was conducted in response to a complaint identified as #22-AS-20250728145508. No substantiation status is provided.

During the visit, the Licensing Program Analyst interviewed staff and reviewed pertinent documentation such as progress notes for Resident 1. An exit interview was conducted and a copy of the report was left at the facility.

The complaint was unsubstantiated after investigation. The Licensing Program Analyst reviewed 319 responses with 12 response times over 19 minutes, none in the memory care unit, and found no evidence to corroborate the allegations.

The investigation revealed that the signal system has a central base emitting to pagers on caregivers, which respond within one minute when tested. Staff confirmed they have pagers and walkie talkies, though some pagers occasionally need battery replacement. Review of call response logs and staff interviews indicated resident needs are being met and responses are timely. The allegations were deemed unsubstantiated due to lack of sufficient evidence.

The complaint was unsubstantiated after review of staff interviews, facility tours, and records including call response logs. No evidence was found to corroborate the allegations of inadequate fall prevention or staffing.

The investigation found adequate staffing levels and individualized fall prevention plans for residents at risk of falling. Response times were timely, and staff interviews indicated resident needs were being met. The allegations were deemed unsubstantiated due to lack of sufficient evidence.

The Licensing Program Analyst observed that resident rooms, bathrooms, and the kitchen were clean and organized, with no hazards noted. Hot water temperatures were within the required range. Residents were observed participating in activities. No deficiencies were cited as a result of this visit.

The facility was found to be clean and organized with required furnishings in resident rooms, operational bathrooms, and a clean kitchen. No deficiencies were cited during this visit.

The facility was found to be in compliance with infection control guidelines, emergency preparedness, fire safety, and medication storage requirements. The facility is ready to be licensed with no deficiencies noted.

The facility was observed to be following infection control guidelines, with adequate living and dining areas, properly equipped resident rooms and bathrooms, functional smoke detectors and fire extinguishers, secured toxins and medications, and sufficient emergency supplies. Staff and resident files were complete, and the facility was deemed ready to be licensed.