Inspection Reports for
Jacob Health Care Center

4075 54TH STREET, SAN DIEGO, CA, 92105

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Citations (last 5 years)

Citations (over 5 years) 7.8 citations/year

Citations are regulatory findings recorded during state inspections.

95% worse than California average
California average: 4 citations/year

Citations per year

16 12 8 4 0
2019
2021
2023
2024
2025

Occupancy

Latest occupancy rate 78% occupied

Based on a December 2025 inspection.

This facility has shown a decline in demand based on occupancy rates.

Occupancy rate over time

60% 70% 80% 90% 100% 110% Oct 2024 Dec 2024 Apr 2025 Jul 2025 Dec 2025

Inspection Report

Annual Inspection
Census: 31 Capacity: 40 Citations: 4 Date: Dec 11, 2025

Visit Reason
Licensing Program Analyst Dang Nguyen conducted an unannounced Required Annual Inspection to evaluate compliance with licensing requirements at Jacob Health Care Center.

Findings
The facility was generally clean, sanitary, and in good repair with compliant environmental conditions. However, deficiencies were found related to staff training, resident annual physicals, care conference meetings, and hospice care training.

Citations (4)
HSC 1569.625(b)(2) Staff training requirement was not met as 2 of 5 sampled staff did not complete 20 hours of annual training including dementia care and hospice care topics.
CCR 87463(h)(1) Two of five sampled residents lacked documented proof of an annual routine visit with a licensed medical professional within the last 12 months.
CCR 87467(a)(3) Four of five sampled residents did not have a care meeting arranged within the last 12 months to review and revise the written record of care.
CCR 87633(b)(6)(B) The hospice agency did not provide required training to 15 staff on the current and ongoing care needs of the hospice resident before hospice care began.
Report Facts
Residents in care: 31 Total licensed capacity: 40 Deficiencies cited: 4 Technical Violations: 1 Sampled resident records reviewed: 5 Sampled staff records reviewed: 5 Hospice staff requiring training: 15

Employees mentioned
NameTitleContext
Joseph CruzAdministratorFacility Administrator involved in inspection and exit interview
Jacqueline OrtegaRCFE Assistant AdministratorAssistant Administrator involved in inspection and exit interview
Dang NguyenLicensing Program AnalystConducted the inspection and authored the report
Simon JacobLicensing Program ManagerOversaw the licensing program and signed the report

Inspection Report

Census: 36 Capacity: 40 Citations: 0 Date: Jul 21, 2025

Visit Reason
The visit was an unannounced Case Management - Incident inspection in response to the licensee’s self-reported deaths of two residents.

Findings
No deficiencies were observed or cited during the visit. A brief facility tour and welfare check on remaining residents found no immediate safety concerns.

Employees mentioned
NameTitleContext
Joseph CruzAdministratorMet with Licensing Program Analyst during the visit.
Jacqueline OrtegaAssistant AdministratorMet with Licensing Program Analyst during the visit and participated in exit interview.
Dang NguyenLicensing Program AnalystConducted the unannounced Case Management - Incident visit.
Simon JacobLicensing Program ManagerNamed in the report header.

Inspection Report

Census: 29 Capacity: 40 Citations: 0 Date: Apr 2, 2025

Visit Reason
Licensing Program Analyst Sabel Martinez conducted an unannounced collateral visit to the Jacob Health Care Center to conduct interviews and request records.

Findings
The visit involved interviews and record reviews with facility staff. No specific deficiencies or violations are detailed in the report.

Employees mentioned
NameTitleContext
Joseph CruzAdministratorMet during the visit and assisted the Licensing Program Analyst.
Jacqueline OrtegaAssistant AdministratorMet during the visit, assisted the Licensing Program Analyst, and participated in the exit interview.
Thelma PajaritMedication TechnicianPresent during the visit and introduced to the Licensing Program Analyst.

Inspection Report

Original Licensing
Census: 40 Capacity: 40 Citations: 0 Date: Dec 17, 2024

Visit Reason
An unannounced pre-licensing visit was conducted as part of the facility's change of ownership process and to assess readiness for licensing approval.

Findings
The facility was found to be in good condition with required furnishings, safe walkways, proper water temperatures, and secure medication storage. The facility is ready to be licensed pending management approval.

Report Facts
Hospice waiver approved capacity: 5 Bedridden resident capacity: 10

Employees mentioned
NameTitleContext
Joseph CruzAdministratorMet during inspection and involved in facility management
Jacqueline OrtegaAssistant AdministratorMet during inspection and involved in facility management
Sabel MartinezLicensing Program AnalystConducted the unannounced pre-licensing visit

Inspection Report

Complaint Investigation
Citations: 1 Date: Nov 27, 2024

Visit Reason
The inspection was conducted following a report of a missing medication card containing 60 tablets of Morphine, a controlled substance, which was unaccounted for during a routine medication reorder attempt.

Complaint Details
The visit was complaint-related due to a missing controlled medication (Morphine) reported by staff. The complaint was substantiated as the medication was confirmed missing after review and interviews.
Findings
The facility failed to follow its policy regarding receipt and storage of controlled medications, resulting in the missing Morphine medication card. Interviews with nursing staff and review of delivery logs confirmed the medication was delivered but not properly accounted for in the controlled medication drawer, and reconciliation could not be verified due to missing count sheets. The medication was reported missing to pharmacy and law enforcement.

Citations (1)
Failure to follow policy regarding receipt and storage of controlled medications, resulting in a missing Morphine medication card.
Report Facts
Quantity of missing medication tablets: 60 Date of medication delivery: Oct 20, 2024 Date medication was reported missing: Oct 30, 2024

Employees mentioned
NameTitleContext
LN 1Licensed NurseSigned delivery log for the missing Morphine medication on 10/20/24
LN 2Licensed NurseInterviewed regarding missing Morphine medication and medication reconciliation procedures
Assistant Director of NursingAssistant Director of Nursing (ADON)Interviewed about missing medication and facility procedures
Director of NursingDirector of Nursing (DON)Interviewed about notification and reporting of missing medication

Inspection Report

Original Licensing
Census: 36 Capacity: 40 Citations: 0 Date: Oct 30, 2024

Visit Reason
The visit was conducted as a Component II evaluation for a Change in Ownership (CHOW) application for a Residential Care Facility for the Elderly (RCFE).

Findings
The Component II completion was successful. The applicant and administrator demonstrated understanding of licensing laws, facility operation, admission policies, staffing, health conditions, emergency preparedness, complaints, and pre-licensing readiness.

Employees mentioned
NameTitleContext
Joseph CruzAdministratorAdministrator participating in the Component II evaluation and interview.
Toby TilfordApplicantApplicant participating in the Component II evaluation and interview.

Inspection Report

Routine
Citations: 13 Date: Sep 12, 2024

Visit Reason
The inspection was conducted to assess compliance with federal and state regulations related to resident care, medication administration, infection control, staffing, and quality assurance at Jacob Healthcare Center.

Findings
The facility was found deficient in multiple areas including failure to conduct required PASARR II screenings, incomplete and inaccurate care plans, medication administration errors, insufficient staffing leading to delayed response to call lights, failure to implement non-pharmacological pain interventions prior to PRN medications, improper dialysis site care, failure to maintain a safe environment with side rails, and inadequate infection control practices. Additionally, the facility's quality assurance program did not adequately address unnecessary use of antipsychotic medications.

Citations (13)
Failed to ensure PASARR II screenings were conducted for residents with mental health diagnoses.
Failed to develop a resident-centered care plan including dementia care for Resident 6.
Failed to revise care plan after discontinuation of gastrostomy tube for Resident 81.
Failed to ensure professional standards in medication administration for Residents 5, 6, and 18, including improper schizophrenia diagnoses and failure to check heart rate before administering blood pressure medications.
Failed to provide timely incontinence care and nail care for Residents 28 and 30.
Failed to install side rails as ordered for Resident 28, creating a fall risk.
Failed to implement non-pharmacological interventions prior to PRN pain medication administration for Residents 22, 99, and 312.
Failed to remove dialysis pressure dressing within 4 hours post-dialysis for Resident 71.
Failed to provide sufficient nursing staff to meet resident needs, resulting in delayed call light responses.
Failed to ensure Residents 5 and 6 were free from unnecessary antipsychotic medications without clear indications.
Failed to ensure medication error rates were below 5% when two routine medications were unavailable for Resident 72.
Failed to implement Enhanced Barrier Precautions for Resident 211 with an indwelling catheter to prevent infection transmission.
Quality Assurance and Performance Improvement (QAPI) committee failed to identify and address unnecessary use of antipsychotic medications.
Report Facts
Medication administrations: 17 Medication administrations: 7 Medication administrations: 3 Medication error rate threshold: 5 BIMS cognitive score: 3 BIMS cognitive score: 11 BIMS cognitive score: 15 BIMS cognitive score: 15

Employees mentioned
NameTitleContext
LN 23Licensed NurseObserved administering medication and interviewed about medication administration and call light response
DONDirector of NursingInterviewed regarding multiple deficiencies including medication administration, staffing, infection control, and QAPI
MDSNMinimum Data Set NurseInterviewed regarding PASARR screening deficiencies
RDRegistered DietitianInterviewed regarding Resident 81's feeding status and care plan
LN 32Licensed NurseObserved and interviewed regarding blood pressure medication administration and infection control PPE use
CNA 33Certified Nursing AssistantInterviewed regarding incontinence care and nail care
SW 1Social WorkerInterviewed regarding Resident 5 and Resident 6 medication and diagnoses
ADMAdministratorInterviewed regarding staffing and QAPI
LN 34Licensed NurseInterviewed regarding medication availability and administration
IPNInfection Prevention NurseInterviewed regarding infection control practices
CNA 1Certified Nursing AssistantInterviewed regarding Resident 5's medication and hallucinations
RP 1Responsible PartyInterviewed regarding Resident 5's diagnosis and medication

Inspection Report

Complaint Investigation
Citations: 2 Date: Jan 31, 2024

Visit Reason
The inspection was conducted due to a complaint investigation regarding the care and treatment of pressure ulcers for Resident 1.

Complaint Details
The investigation was complaint-driven, focusing on Resident 1's pressure ulcer care. The complaint was substantiated with findings of deficient care and lack of competency by nursing staff.
Findings
The facility failed to provide appropriate pressure ulcer care and prevent new ulcers from developing for Resident 1. Licensed nurse and CNA staff did not follow treatment orders, failed to maintain infection control, and lacked competency in wound care, resulting in potential worsening or infection of pressure ulcers.

Citations (2)
F 0686: The facility failed to provide care/treatment to prevent worsening of pressure ulcers for Resident 1, including failure to cover wounds, maintain infection control, and follow treatment orders. Treatment administration records had blank entries, making verification impossible.
F 0726: The facility failed to ensure licensed nurse competency in performing pressure ulcer treatments for Resident 1, resulting in improper wound care and potential for wound deterioration or infection.
Report Facts
Treatment record blank entries: 7 Pressure ulcer measurements: 5.7 Pressure ulcer measurements: 5.9 Pressure ulcer measurements: 4.3 Pressure ulcer measurements: 2.9 Wound slough percentage: 80 Wound slough percentage: 30 Wound depth: 2

Employees mentioned
NameTitleContext
LN 1Licensed NurseObserved performing wound care improperly and admitted lack of competency and failure to follow treatment orders.
CNA 1Certified Nursing AssistantRemoved Resident 1's wound dressings improperly and acknowledged the error.
CNA 2Certified Nursing AssistantAssisted with repositioning Resident 1 during wound care observation.
DSDDirector of Staff DevelopmentProvided statements on competency requirements and deficiencies in wound care training.
DONDirector of NursingProvided statements on expected nursing care standards and deficiencies observed.

Inspection Report

Annual Inspection
Citations: 0 Date: Jan 26, 2024

Visit Reason
The inspection was conducted as an annual survey to assess compliance with health and safety regulations at Jacob Healthcare Center.

Findings
No health deficiencies were found during the inspection.

Inspection Report

Citations: 0 Date: Nov 8, 2023

Visit Reason
The document is a statement of deficiencies and plan of correction for Jacob Healthcare Center, summarizing the findings of a regulatory survey completed on November 8, 2023.

Findings
No health deficiencies were found during the inspection.

Inspection Report

Annual Inspection
Citations: 0 Date: Nov 8, 2023

Visit Reason
Annual survey inspection of Jacob Healthcare Center to assess compliance with health and safety regulations.

Findings
No health deficiencies were found during the inspection.

Inspection Report

Complaint Investigation
Citations: 2 Date: Jul 12, 2023

Visit Reason
The inspection was conducted following complaints regarding failure to obtain informed consent for psychotropic medication administration and failure to provide requested medical records to a resident's family member.

Complaint Details
The complaint investigation found substantiated issues regarding lack of informed consent for psychotropic medication and delayed provision of medical records to the resident's family member.
Findings
The facility failed to ensure informed consent was obtained before administering psychotropic medication to one resident and failed to provide requested medical records to the resident's family member in a timely manner, causing delays in access to records.

Citations (2)
F 0552: The facility failed to ensure informed consent was signed for one resident before administering psychotropic medication. The resident received quetiapine without documented family member approval.
F 0573: The facility failed to provide copies of medical records requested by a resident's family member, resulting in a delay in reviewing the resident's medical record.
Report Facts
Medication dosage: 100 Dates of medical record requests: 2

Employees mentioned
NameTitleContext
Director of NursingInterviewed regarding informed consent and medical record requests
Medical Record DirectorInterviewed regarding processing of medical record requests

Inspection Report

Annual Inspection
Citations: 7 Date: Jun 11, 2021

Visit Reason
The inspection was conducted as a routine annual survey to assess compliance with regulatory standards for nursing home care.

Findings
The facility was found deficient in multiple areas including failure to dress a resident in a dignified manner, failure to protect resident medical information, inadequate cleaning of ceiling vents, failure to provide requested grooming services, failure to follow CDC pneumococcal vaccination guidelines, and lapses in infection prevention and control practices.

Citations (7)
Failed to dress one sampled resident in a dignified manner during a meal.
Failed to ensure resident's medical information was secured and protected, exposing it to unauthorized people.
Did not ensure all ceiling vents were clean, increasing risk of poor air quality.
Did not provide requested grooming services resulting in unwanted facial hair for a resident.
Failed to identify and follow current CDC recommendations for pneumococcal vaccination, not offering PCV13 vaccine to residents.
Did not ensure staff wore appropriate PPE when entering isolation rooms and failed to ensure proper glove use in kitchen food preparation.
Failed to develop and implement policies and procedures for flu and pneumonia vaccinations in accordance with CDC guidelines.
Report Facts
Residents affected: 124 Residents affected: 24 Residents affected: 5 Residents affected: 1 Residents affected: 1 Residents affected: 1

Employees mentioned
NameTitleContext
CNA 10Certified Nursing AssistantAcknowledged dressing failure of Resident 31
CNA 11Certified Nursing AssistantAcknowledged dressing failure of Resident 31
DONDirector of NursingAcknowledged dressing failure and infection control deficiencies
LN 12Licensed NurseAcknowledged exposure of resident medical information
LN 2Licensed NurseAcknowledged exposure of resident medical information and PPE failure
CNA 1Certified Nursing AssistantFailed to shave Resident 44 as requested
MR 1Medical Records StaffProvided shower documentation for Resident 44
ICPInfection Control PreventionistInterviewed regarding infection control and vaccination deficiencies
LN 14Licensed NurseInterviewed regarding pneumococcal vaccination practices
QA nurseQuality Assurance NurseInterviewed regarding vaccination practices
PCPharmacy ConsultantInterviewed regarding vaccination practices and guidelines
MDMedical DirectorInterviewed regarding vaccination practices
DA 1Dietary AideObserved and interviewed regarding improper glove use
DMDietary ManagerInterviewed regarding dietary staff glove use
Dietitian 1DietitianInterviewed regarding dietary staff glove use
UMUnit ManagerInterviewed regarding PPE use in isolation rooms
LN 2Licensed NurseFailed to wear gown when entering isolation room

Inspection Report

Routine
Citations: 5 Date: Sep 19, 2019

Visit Reason
The inspection was conducted as a routine survey to assess compliance with regulatory requirements related to resident care, medical record accuracy, infection control, and care planning at Jacob Healthcare Center.

Findings
The facility was found deficient in multiple areas including inaccurate MDS assessments, failure to develop comprehensive care plans for residents performing self-care (especially respiratory and urinary catheter care), failure to provide routine fingernail care, inaccurate and incomplete medical record documentation, and lapses in infection control practices such as improper handling of suction catheters and soiled linen. These deficiencies posed risks of inaccurate health information, inadequate care, and potential infection.

Citations (5)
Failed to accurately record an MDS assessment for one of 24 residents reviewed, causing inaccurate information transmission to CMS.
Failed to develop and implement comprehensive care plans for residents performing self suctioning and urinary catheter care.
Failed to provide routine fingernail care to a resident, resulting in long nails that posed a risk of skin injury and infection.
Failed to ensure medical records were accurate and complete for residents, including inconsistent dialysis access monitoring and incorrect urinary catheter care documentation.
Failed to maintain infection control practices related to self suctioning respiratory care and improper handling of soiled linen in resident rooms.
Report Facts
Residents reviewed for MDS accuracy: 24 Residents reviewed for respiratory care: 14 Residents reviewed for urinary catheter care: 3 Length of yankauer suction catheter debris: 250 Resident 5's nail length: 0.5

Employees mentioned
NameTitleContext
LN 11Charge NurseDiscussed nail care procedures and expectations for communication about nail trimming
DONDirector of NursingAcknowledged deficiencies in care planning, infection control, and documentation
RT 1Respiratory TherapistProvided instruction on suction catheter care and acknowledged infection control issues
LRTLicensed Respiratory TherapistInterviewed regarding self suctioning care plans and infection control
CNA 12Certified Nursing AssistantReported on nail care responsibilities and communication
CNA 16Certified Nursing AssistantInterviewed about Resident 67's catheter self-care
CNA 17Certified Nursing AssistantInterviewed about Resident 6 and 67's catheter self-care
LN 16Licensed NurseDiscussed documentation and care provision for catheter care
LN 17Licensed NurseDiscussed dialysis access monitoring and infection control
ICNInfection Control NurseInterviewed regarding infection control practices and concerns

Inspection Report

Complaint Investigation
Citations: 5 Date: Sep 19, 2019

Visit Reason
The inspection was conducted to investigate complaints related to inaccurate resident assessments, incomplete care plans for respiratory and urinary catheter care, inadequate fingernail care, inaccurate medical record documentation, and infection control issues.

Complaint Details
The investigation was complaint-driven, focusing on issues such as inaccurate MDS coding, lack of care plans for self suctioning and catheter care, inadequate fingernail care, inaccurate medical record documentation, and infection control breaches.
Findings
The facility failed to accurately record MDS assessments, develop comprehensive care plans for residents performing self suctioning and urinary catheter care, provide routine fingernail care, maintain accurate medical records, and ensure proper infection control practices including handling of suction catheters and soiled linen.

Citations (5)
F0640: The facility failed to accurately record an MDS assessment for one of 24 residents reviewed, causing inaccurate information transmission to CMS.
F0656: The facility failed to develop and implement comprehensive care plans for eight residents reviewed for respiratory care and two for urinary catheter care, risking inappropriate care.
F0677: The facility failed to provide routine fingernail care to one resident, placing the resident at risk of skin injury and infection due to long fingernails.
F0842: The facility failed to maintain accurate medical records for three residents, including incomplete dialysis access monitoring and incorrect urinary catheter care documentation.
F0880: The facility failed to implement an effective infection prevention and control program, including improper handling of suction catheters by residents and leaving soiled linen in resident rooms.
Report Facts
Residents reviewed for MDS accuracy: 24 Residents reviewed for respiratory care: 14 Residents reviewed for urinary catheter care: 3 Volume of oral secretions: 250 Resident BIMS scores: 15

Employees mentioned
NameTitleContext
MDS Nurse (MDSN 6)Interviewed regarding inaccurate MDS assessment for Resident 75
Licensed Nurse (LN 11)Interviewed about fingernail care and catheter care documentation
Director of Nursing (DON)Acknowledged failures in care planning, infection control, and documentation
Respiratory Therapist (RT 1)Interviewed about suction catheter care and infection control
Licensed Nurse (LN 16)Interviewed about catheter care documentation discrepancies
Infection Control Nurse (ICN)Interviewed about infection control practices and concerns
Certified Nursing Assistant (CNA 12)Interviewed about fingernail care procedures
Certified Nursing Assistant (CNA 13)Interviewed about catheter care for Resident 90

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