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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Jacob Healthcare Center is located in San Diego, CA. It provides 24-hour skilled nursing and rehabilitation services to the community. The center focuses on helping residents regain their highest level of function and independence.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 319th out of 346 homes in California. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 1h 3m per day | ▲ 62% State avg: 39m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 1h 19m per day | ▲ 8% State avg: 1h 13m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 25m per day | ▼ 9% State avg: 2h 39m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 4h 34m per day | ▲ 12% State avg: 4h 5m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 2m per day | ▼ 60% State avg: 5m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 57m per day | ▲ 90% State avg: 30m per day · National avg: 29m per day |
Higher than the California average: 72.8%Jacob Health Care Center is legally operated by Utah Lake Holdings, Llc, and administrated by Joseph Cruz.
Key information about the people who lead and staff this community.
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 4 | 10 | This facility has 60% fewer total citations than a typical California nursing home (4 vs. CA avg 10).↓ 60% better |
|
Citations per year
Average citations per year since 2019.
| 0.6 | 1.4 | This facility has 57% fewer citations per year than a typical California nursing home (0.6 vs. CA avg 1.4).↓ 57% better |
|
Citations per inspection
Average citations per inspection.
| 0.8 | 3.3 | This facility has 76% fewer citations per inspection than a typical California nursing home (0.8 vs. CA avg 3.3).↓ 76% better |
Inspections & Visits
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total visits
Combined count of complaint visits, other regulatory visits, and official scheduled inspections.
| 5 | 16 | This facility has 69% fewer total visits than a typical California nursing home (5 vs. CA avg 16).↓ 69% better |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 0 | 13 | This facility has 100% fewer complaint visits than a typical California nursing home (0 vs. CA avg 13).↓ 100% better |
|
Other visits
Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.
| 4 | 7 | This facility has 43% fewer other visits than a typical California nursing home (4 vs. CA avg 7).↓ 43% better |
|
Official inspections
Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.
| 1 | 4 | This facility has 75% fewer official inspections than a typical California nursing home (1 vs. CA avg 4).↓ 75% better |
Complaints & Investigations
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 0 | 14 | This facility has 100% fewer total complaints than a typical California nursing home (0 vs. CA avg 14).↓ 100% better |
|
Complaints per year
Average complaints per year since 2019.
| 0 | 2 | This facility has 100% fewer complaints per year than a typical California nursing home (0 vs. CA avg 2).↓ 100% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
Jacob Healthcare Center’s inspection record is mixed, with recent complaints substantiated for missing controlled medication and ongoing issues with medication management, staffing, infection control, and care planning. The November 27, 2024 complaint investigation confirmed a missing Morphine card due to failure to follow controlled medication policies, while the September 12, 2024 routine inspection cited 13 deficiencies including medication errors, insufficient staffing, and poor infection control. Earlier complaint investigations in 2024 also found substantiated failures in pressure ulcer care and informed consent for psychotropic medications.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsCalifornia average 12.5
Last Health inspection on Nov 2024
California average 50.2
California average 4.65
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
25 of 30 citations resulted from standard inspections; and 5 of 30 resulted from complaint investigations.
100% better than California averageCalifornia average: 0.4
100% better than California averageCalifornia average: 1
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
27% better than California average
0% compared with California average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hoursNo contractors work on this role.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hoursNo contractors work on this role.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hoursNo contractors work on this role.
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
90 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 86 | 0 | 86 | 25,116 | 92 | 100% | 7.6 |
| Licensed Practical Nurse | 37 | 0 | 37 | 12,356 | 92 | 100% | 7.6 |
| Registered Nurse | 29 | 0 | 29 | 9,308 | 92 | 100% | 7.9 |
| Qualified Activities Professional | 28 | 0 | 28 | 5,588 | 92 | 100% | 7.3 |
| RN Director of Nursing | 7 | 0 | 7 | 2,522 | 88 | 96% | 7.7 |
| Other Dietary Services Staff | 8 | 0 | 8 | 2,330 | 92 | 100% | 6.7 |
| Speech Language Pathologist | 7 | 0 | 7 | 1,856 | 79 | 86% | 6.6 |
| Physical Therapy Aide | 5 | 0 | 5 | 1,497 | 71 | 77% | 6.8 |
| Respiratory Therapy Technician | 64 | 0 | 64 | 1,368 | 69 | 75% | 8 |
| Physical Therapy Assistant | 6 | 0 | 6 | 1,093 | 79 | 86% | 6.9 |
| Occupational Therapy Aide | 2 | 0 | 2 | 756 | 64 | 70% | 7.2 |
| Qualified Social Worker | 4 | 0 | 4 | 641 | 65 | 71% | 6.2 |
| Clinical Nurse Specialist | 4 | 0 | 4 | 559 | 57 | 62% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Administrator | 1 | 0 | 1 | 504 | 63 | 68% | 8 |
| Dietitian | 1 | 0 | 1 | 504 | 63 | 68% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 440 | 55 | 60% | 8 |
| Other Physician | 0 | 2 | 2 | 60 | 28 | 30% | 2 |
| Medical Director | 0 | 1 | 1 | 30 | 26 | 28% | 1.2 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
5.6
16% better than California averageCalifornia average: 6.6
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
6.6
42% better than California averageCalifornia average: 11.3
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
3.9%
65% better than California averageCalifornia average: 11.1%
Percent of long-stay residents whose ability to move independently worsened
14.4%
20% worse than California averageCalifornia average: 12.0%
Percent of low risk long-stay residents who lose control of their bowels or bladder
1.5%
86% better than California averageCalifornia average: 11.3%
Percent of long-stay residents experiencing one or more falls with major injury
0.5%
69% better than California averageCalifornia average: 1.7%
Percent of long-stay high risk residents with pressure ulcers
5.6%
13% worse than California averageCalifornia average: 5.0%
Percent of long-stay residents with a urinary tract infection
0.3%
79% better than California averageCalifornia average: 1.2%
Percent of long-stay residents who lose too much weight
3.6%
15% better than California averageCalifornia average: 4.2%
Percent of long-stay residents who have depressive symptoms
2.6%
61% better than California averageCalifornia average: 6.7%
Percent of long-stay residents who received an antipsychotic medication
2.1%
79% better than California averageCalifornia average: 10.1%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with California averageCalifornia average: 98.5%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
In line with California averageCalifornia average: 98.2%
Number of hospitalizations per 1,000 long-stay resident days.
1.91
15% better than California averageCalifornia average: 2.25
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.56
61% worse than California averageCalifornia average: 1.59
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
6% better than California averageCalifornia average: 94.0%
Percent of short-stay residents who newly received an antipsychotic medication
1.0%
29% better than California averageCalifornia average: 1.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
7% better than California averageCalifornia average: 93.2%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
18.8%
19% better than California averageCalifornia average: 23.2%
Percentage of short-stay residents who had an outpatient emergency department visit.
8.6%
23% better than California averageCalifornia average: 11.2%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than California averageCalifornia average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
66.7%
24% better than California averageCalifornia average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
55.2%
9% better than California averageCalifornia average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
32% of new residents, usually for short-term rehab.
50% of new residents, often for short stays.
18% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
128Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Jacob Health Care Center based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #136 / 347Payroll — State benchmarkedThis home is ranked 136th out of 347 homes in California. Shows total annual staff payroll benchmarked to the California average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
3.9 miles from city center
Estimated distance in miles from San Diego's city center to Jacob Health Care Center's address, calculated via Google Maps.
Add your location
Jacob Health Care Center is located in SAN DIEGO, California.
Here are the financial assistance programs available to residents in California.
The information below is reported by the California Department of Social Services and Department of Public Health.
| Ridgeview Health Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | San Diego (Scripps Ranch) | 68 | 85.3% | +1% | 5.54 | -21% | +31% | $33.2k | 17 | 2.8 | - | 25 | - | 11 | Crestview Hc LLC | $8.4M | $5.0M | 59.5% | 555928 | ||||
| Arroyo Vista Nursing Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | San Diego (City Heights) | 53 | 89.7% | +6% | 3.39 | +20% | -20% | $0 | 25 | 4.2 | - | 47 | - | 49 | Ome Moore | $10.4M | $5.6M | 53.3% | 55505 | ||||
| Jacob Health Care Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | San Diego (City Heights) | 40 | 89.5% | +6% | 3.29 | +11% | -22% | $0 | 30 | 5.0 | - | 118 | A+ | 49 | Utah Lake Holdings, LLC | $15.0M | $9.5M | 63% | 55508 | ||||
| Bayshire Torrey Pines |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | San Diego (Carmel Valley) | 125 | 84.8% | 0% | 3.32 | -2% | -21% | $150.6k | 52 | 5.8 | 1 | 39 | - | 81 | Jeremy Danenhauer | $6.1M | $3.2M | 52.1% | 555746 | ||||
| Golden Living Point Loma |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | San Diego (Point Loma Heights) | 113 | 64.6% | -24% | 3.63 | -34% | -14% | $0 | 90 | 2.8 | - | 119 | C+ | 72 | Katz Healthcare Investment Partnership | $30.5M | $11.8M | 38.7% | 55322 |
Jacob Health Care Center is in the City Heights neighborhood of SAN DIEGO.
The team at Jacob Health Care Center speaks ["english"].
The legal owner and operator of Jacob Health Care Center is Utah Lake Holdings, Llc.
Jacob Health Care Center has a walk score of 49. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
According to CA state health department records, Jacob Health Care Center's license number is 374604815.
Jacob Health Care Center's occupancy is 90%.
Joseph Cruz is the administrator of Jacob Health Care Center.
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