Inspection Reports for
Jaffrey Rehabilitation and Nursing Center

20 PLANTATION DR, JAFFREY, NH, 03452

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Deficiencies (last 3 years)

Deficiencies (over 3 years) 6.3 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

54% worse than New Hampshire average
New Hampshire average: 4.1 deficiencies/year

Deficiencies per year

12 9 6 3 0
2023
2024
2025

Inspection Report

Routine
Deficiencies: 9 Date: Apr 16, 2025

Visit Reason
The inspection was conducted to assess compliance with regulatory requirements related to resident care, medication administration, staffing, infection prevention, hospice services coordination, and medical record accuracy at Jaffrey Rehabilitation and Nursing Center.

Findings
The facility was found deficient in multiple areas including inaccurate Minimum Data Set assessments for hospice residents, failure to follow professional standards for respiratory care, inadequate RN staffing coverage, medication errors exceeding 5%, improper storage of controlled medications, incomplete and inaccurate resident medical records, failure to coordinate hospice care schedules, inaccurate Payroll Based Journal staffing data submissions, and lack of a qualified infection preventionist with completed training.

Deficiencies (9)
Failed to ensure Minimum Data Set (MDS) assessments accurately reflected residents' hospice status for 2 of 3 residents reviewed.
Failed to follow professional standards for respiratory care for 1 resident due to oxygen administration without physician orders.
Failed to ensure a Registered Nurse was on duty for at least eight consecutive hours a day for 2 days in Fiscal Year Quarter 1 2025.
Medication error rate exceeded 5 percent with 2 errors out of 28 medication administrations observed.
Controlled medications were not maintained in separately locked, permanently affixed compartments; lock box code was written on the outside.
Resident medical records were inaccurate or incomplete for 3 residents, including missing documentation of falls, wound care, and treatments.
Failed to coordinate hospice care schedules; no calendar or schedule of planned hospice visits was available for 3 residents reviewed.
Failed to submit complete and accurate Payroll Based Journal staffing data for Fiscal Year Quarter 1 2025.
Failed to employ an Infection Preventionist who had completed specialized training in infection prevention and control.
Report Facts
Medication error rate: 7.14 RN coverage failure days: 2 Days failed to have RN hours for 8 consecutive hours: 78

Employees mentioned
NameTitleContext
Staff ARN - MDS CoordinatorConfirmed MDS assessments did not correctly indicate hospice status for residents #12 and #38
Staff HLicensed Practical Nurse (LPN)Confirmed resident #223 was receiving oxygen without physician orders and involved in medication administration error for resident #224
Staff LLicensed Practical Nurse (LPN)Administered incorrect medication to resident #38
Staff EDirector of NursingConfirmed double locking required for controlled substances and lack of documentation for resident falls
Staff KHuman ResourcesConfirmed no RN coverage on 10/7/24 and 11/24/24 and 24-hour Licensed Nursing coverage
Staff BInfection PreventionistHad not completed required Nursing Home Infection Preventionist Training Course
Staff GLicensed Social Worker (LSW)Revealed hospice schedule should be in resident binder but was not provided to units

Inspection Report

Routine
Deficiencies: 5 Date: Apr 26, 2024

Visit Reason
The inspection was conducted to assess compliance with regulatory requirements related to resident care, food safety, infection control, laboratory result notification, call system functionality, and other facility operations at Jaffrey Rehabilitation and Nursing Center.

Findings
The facility was found deficient in multiple areas including failure to provide therapeutic dietary recommendations and monitor nutritional status, failure to promptly notify providers of critical lab results, improper food storage and failure to monitor food and dishwasher temperatures, inadequate use of PPE during linen handling, and failure to ensure an effective call bell system for residents.

Deficiencies (5)
Failed to offer therapeutic dietary recommendations and monitor nutritional status for residents.
Failed to promptly notify the ordering practitioner of critical laboratory results for insulin.
Failed to store and serve food in accordance with professional standards and failed to monitor dishwasher temperatures.
Failed to use Personal Protective Equipment (PPE) when handling, processing, and transporting linens.
Failed to ensure that the call bell system was equipped to allow residents to call for staff assistance effectively.
Report Facts
Residents reviewed for nutrition: 22 Residents affected by nutrition deficiency: 2 Resident #36 weight loss percentage: 5 Resident #61 weight gain over 6 days: 42.9 Vanilla Mighty Shakes without thawed or use by date: 41 Call bell system resident census: 73 Resident Council attendees reporting wait times: 10 Resident Council attendees: 21

Employees mentioned
NameTitleContext
Staff ADirector of NursingConfirmed findings related to nutrition monitoring and lab notification
Staff NDieticianSigned dietary notes and recommendations for residents #36 and #61
Staff JUnit ManagerConfirmed weights and lab notification issues
Staff DLaundry AideObserved not using PPE properly during linen handling
Staff CInfection PreventionistConfirmed PPE deficiencies and lack of education documentation
Staff GDirector of Maintenance, Housekeeping and LaundryProvided information on PPE training and call bell system
Staff HLicensed Nursing Assistant (LNA)Reported call bell system limitations and resident complaints
Staff FAdministrator in TrainingConfirmed PPE and call bell system findings

Inspection Report

Routine
Census: 65 Deficiencies: 5 Date: Apr 13, 2023

Visit Reason
The inspection was conducted to assess compliance with regulatory requirements including resident notification of Medicare non-coverage, pressure ulcer care, food safety, infection prevention, and COVID-19 vaccination policies.

Findings
The facility was found deficient in multiple areas including failure to provide Medicare non-coverage notices to residents, inadequate pressure ulcer care documentation and monitoring, improper food temperature monitoring and documentation, lack of a qualified infection preventionist with specialized training, and failure to implement COVID-19 precautions for unvaccinated staff.

Deficiencies (5)
Failed to ensure residents and/or representatives were informed of Skilled Nursing Facility Notice of Medicare Non-Coverage or Advance Beneficiary Notice for 2 of 3 residents reviewed.
Failed to provide appropriate pressure ulcer care and prevent new ulcers from developing for 3 of 4 residents reviewed, including lack of weekly wound measurements and documentation.
Failed to ensure proper food storage and preparation temperatures were maintained and documented for multiple months and refrigerators.
Failed to employ an Infection Preventionist who completed specialized training in infection prevention and control.
Failed to ensure a policy and implementation of additional COVID-19 precautions for unvaccinated staff; unvaccinated staff were not required to wear masks.
Report Facts
Residents affected: 2 Residents affected: 3 Months of food temperature logs missing: 4 Kitchen refrigerators with temperature log deficiencies: 3 Kitchenette refrigerators with temperature log deficiencies: 2 Facility census: 65 Unvaccinated staff: 19

Employees mentioned
NameTitleContext
Staff CBusiness Office ManagerConfirmed failure to provide Medicare non-coverage notices to residents #2 and #30
Staff BDirector of NursingConfirmed pressure ulcer care deficiencies and part-time Infection Preventionist role
Staff IDietary ManagerConfirmed missing food temperature documentation and refrigerator temperature logs
Staff DCookConfirmed failure to check internal food temperatures on 4/10/23
Staff HAssistant Director of NursingUnvaccinated for COVID-19, not wearing face mask, confirmed lack of additional precautions
Staff FLicensed Nursing AssistantUnvaccinated for COVID-19, not wearing face mask, unaware of additional precautions
Staff GLicensed Nursing AssistantUnvaccinated for COVID-19, not wearing face mask, unaware of additional precautions
Staff AAdministratorConfirmed all staff stopped wearing masks on 4/7/23 and no additional COVID-19 precautions for unvaccinated staff

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