Occupancy rate
85%
In line with New York averagePrimarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
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Nursing Home
Kendal at Ithaca
Kendal at Ithaca is located in the Village of Cayuga Heights, on the east shore of Cayuga Lake, in the heart of New York's Finger Lakes region. Services include multiple dining venues, housekeeping and laundry, maintenance and grounds keeping, transportation and medical billing services. The health care team includes physicians, a nurse practitioner, nursing staff, social workers and dieticians.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
48
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
84.9%
Residents per day (avg)
44
Occupancy rate
84.9%
Residents per day (avg)
44
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Post-acute recovery
Temporary care
Transitional stays
Breakdown by payment type
Medicare
32% of new residents, usually for short-term rehab.
Typical stay
22 days
Private pay
68% of new residents, often for short stays.
Typical stay
9 - 10 months
Finances and operations
Voluntary non-profit community
Home revenue
$31.9M
Surplus of revenue
$2.6M
Voluntary non-profit community
Home revenue
$31,939,870.00
Surplus of revenue
$2,621,764.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$11.1M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$18.2M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$29.3M
48-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
About this community
Occupancy
In line with New York averageOccupied beds
41 / 48
Average residents
166 per day
License details
Facility type
Nursing Home
Status
Active
County:
Tompkins
Additional licensing details
License number:
5401308N
CMS Certification Number:
335793
Ownership & operating entity
Owner name:
Kendal at Ithaca, Inc (Not for Profit)
Care Services
Nursing Services
Rehabilitation Services
Independent Living
Skilled Nursing
Licensed Nurses/CNAs
Short-Term Rehab
All Levels of Care
Amenities & Lifestyle
Programs & Activities
Specific Programs
Independent living, Enhanced assisted living, Short-term rehabilitation, Long-term nursing care
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
Show Inspection Reports
31 complaints
64.6 complaints per 100 occupied beds
New York average: 49.9 complaints per 100 occupied beds
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
New York average: 93 complaints
Latest inspection
Date:December 19, 2024
Type:Complaint Investigation
21 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
New York average: 29 citations
21 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
1 enforcement action
Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.
May 5, 2023 — Stipulation & Order #: NH-23-093
A formal agreement with the state to correct serious or repeated issues.
Health Inspection History
Inspections
Total health inspections
2
New York average 3.6
Last Health inspection on Dec 2024
Total health citations
9
New York average 18.5
Citations per inspection
4.5
New York average 5.05
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 9 citations resulted from standard inspections.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than New York averageNew York average: 0.2
Serious Health citations
0
0
100% better than New York averageNew York average: 0.2
0 critical citations
0 serious citations
9 moderate citations
0 minor citations
Citations history (last 3 years)
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Dec 19, 2024
Issues related to food quality, meal service, and resident's nutritional needs.
Dec 19, 2024
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Dec 19, 2024
Issues related to food quality, meal service, and resident's nutritional needs.
Dec 19, 2024
Corrected
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Dec 19, 2024
Issues related to medication management, including how drugs are stored, administered, and monitored.
Dec 19, 2024
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Dec 19, 2024
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Dec 19, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Ithaca The information below is reported by the New York State Department of Health.
Kendal at Ithaca
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Ithaca
48
84.9%
-4%
5.54
+55%
0
9
0
44
Sommers, Gregory
$4,1M
$11,1M
268.8%
335793
Oak Hill Rehabilitation and Nursing Care Center
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Ithaca
60
93.5%
+6%
5.26
+47%
0
15
0
57
Litkowski, Pearl
$7,2M
$3,7M
51.6%
335225
Places of interest near Kendal at Ithaca
0.0 miles from city center
Ithaca, NY 14850
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
114
Employees
95
Contractors
19
Staff to resident ratio
2.53:1
1345% better than New York averageNew York average ratio: 0.18:1
Avg staff/day
39
Average shift
7.2 hours
6% worse than New York averageNew York average: 7.7 hours
Total staff hours (quarter)
25,726
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
17
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.3 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.3 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
18
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
6.8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
6.8 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
36
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
8.8%
2,266 contractor hours this quarter
Physical Therapy Assistant: 7
Respiratory Therapy Technician: 5
Speech Language Pathologist: 2
Medical Director: 1
Qualified Social Worker: 1
Other Physician: 1
Feeding Assistant: 1
Occupational Therapy Assistant: 1
Staff by category
| Certified Nursing Assistant | 36 | 0 | 36 | 9,593 | 91 | 100% | 7.7 |
| Licensed Practical Nurse | 18 | 0 | 18 | 4,444 | 91 | 100% | 6.8 |
| Registered Nurse | 17 | 0 | 17 | 3,284 | 91 | 100% | 7.3 |
| Other Dietary Services Staff | 8 | 0 | 8 | 1,898 | 91 | 100% | 7.7 |
| Clinical Nurse Specialist | 3 | 0 | 3 | 1,202 | 70 | 77% | 7.8 |
| Mental Health Service Worker | 2 | 0 | 2 | 915 | 63 | 69% | 8 |
| Respiratory Therapy Technician | 0 | 5 | 5 | 770 | 69 | 76% | 5.7 |
| Physical Therapy Assistant | 0 | 7 | 7 | 740 | 65 | 71% | 7 |
| Speech Language Pathologist | 0 | 2 | 2 | 550 | 62 | 68% | 5.7 |
| Administrator | 2 | 0 | 2 | 512 | 64 | 70% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 504 | 63 | 69% | 8 |
| Occupational Therapist | 6 | 0 | 6 | 458 | 74 | 81% | 5.1 |
| Dietitian | 1 | 0 | 1 | 424 | 53 | 58% | 8 |
| Occupational Therapy Aide | 1 | 0 | 1 | 226 | 36 | 40% | 6.3 |
| Qualified Social Worker | 0 | 1 | 1 | 143 | 24 | 26% | 6 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 32 | 4 | 4% | 8 |
| Feeding Assistant | 0 | 1 | 1 | 21 | 31 | 34% | 0.7 |
| Medical Director | 0 | 1 | 1 | 9 | 17 | 19% | 0.5 |
| Other Physician | 0 | 1 | 1 | 2 | 3 | 3% | 0.6 |
36 Certified Nursing Assistant
% of Days
100%
18 Licensed Practical Nurse
% of Days
100%
17 Registered Nurse
% of Days
100%
8 Other Dietary Services Staff
% of Days
100%
3 Clinical Nurse Specialist
% of Days
77%
2 Mental Health Service Worker
% of Days
69%
5 Respiratory Therapy Technician
% of Days
76%
7 Physical Therapy Assistant
% of Days
71%
2 Speech Language Pathologist
% of Days
68%
2 Administrator
% of Days
70%
1 Nurse Practitioner
% of Days
69%
6 Occupational Therapist
% of Days
81%
1 Dietitian
% of Days
58%
1 Occupational Therapy Aide
% of Days
40%
1 Qualified Social Worker
% of Days
26%
1 Occupational Therapy Assistant
% of Days
4%
1 Feeding Assistant
% of Days
34%
1 Medical Director
% of Days
19%
1 Other Physician
% of Days
3%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
45 residents
Residents by payment source
Medicare
1 resident (2.2%)
Medicaid
1 resident (2.2%)
Private pay or other
43 residents (95.6%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Family Member Group
Family members meet regularly to discuss policies, care quality, and activities
Active Family Council
Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
15.2
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
15.2
55% worse than New York averageNew York average: 9.8
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
24.7
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
24.7
36% worse than New York averageNew York average: 18.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
30.7%
Percent of long-stay residents whose need for help with daily activities has increased
30.7%
86% worse than New York averageNew York average: 16.4%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
19.9%
Percent of long-stay residents whose ability to move independently worsened
19.9%
20% worse than New York averageNew York average: 16.6%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
23.6%
Percent of low risk long-stay residents who lose control of their bowels or bladder
23.6%
10% worse than New York averageNew York average: 21.4%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
5.2%
Percent of long-stay residents experiencing one or more falls with major injury
5.2%
76% worse than New York averageNew York average: 3.0%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
5.5%
Percent of long-stay high risk residents with pressure ulcers
5.5%
23% better than New York averageNew York average: 7.2%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
3.3%
Percent of long-stay residents with a urinary tract infection
3.3%
137% worse than New York averageNew York average: 1.4%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
14.6%
Percent of long-stay residents who lose too much weight
14.6%
139% worse than New York averageNew York average: 6.1%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
3.0%
Percent of long-stay residents who have depressive symptoms
3.0%
83% better than New York averageNew York average: 18.1%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
17.2%
Percent of long-stay residents who received an antipsychotic medication
17.2%
37% worse than New York averageNew York average: 12.6%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
94.8%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
94.8%
In line with New York averageNew York average: 91.4%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
5% better than New York averageNew York average: 95.2%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
83.8%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
83.8%
9% better than New York averageNew York average: 76.6%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.6%
Percent of short-stay residents who newly received an antipsychotic medication
1.6%
29% worse than New York averageNew York average: 1.3%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
83.3%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
83.3%
6% better than New York averageNew York average: 78.8%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Kendal at Ithaca based on CMS SNF Cost Reports.
Occupancy Rate
84.9%
↓ 11.5pp vs 2022
Net Income
$2,621,764
↑ ~$7.0M vs 2022
Total Payroll
$14,754,895
↑ ~$848K vs 2022
Profit Margin
63.4%
↑ 164.2pp vs 2022
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