Inspection Reports for
Kenosha Brookside Care Center

WI, 53144

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Deficiencies (last 4 years)

Deficiencies (over 4 years) 2.8 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

39% better than Wisconsin average
Wisconsin average: 4.6 deficiencies/year

Deficiencies per year

8 6 4 2 0
2022
2023
2024
2025

Inspection Report

Complaint Investigation
Deficiencies: 1 Date: Jul 11, 2025

Visit Reason
The inspection was conducted due to a complaint investigation regarding a significant medication error where Resident 1 (R1) was administered Resident 8's (R8) medications, resulting in harm to R1.

Complaint Details
The visit was complaint-related due to a medication error where R1 was administered R8's medications. The error was substantiated as actual harm, with R1 hospitalized. The LPN responsible was suspended and resigned.
Findings
The facility failed to ensure residents were free from significant medication errors when R1 was given R8's medications, causing R1 to become lethargic and require hospitalization. The Licensed Practical Nurse (LPN) involved was suspended and resigned. The facility's medication administration policy requires verification of resident identity, which was not followed.

Deficiencies (1)
Failure to ensure residents are free from significant medication errors, resulting in R1 receiving R8's medications and subsequent hospitalization.
Report Facts
Residents reviewed for medication administration: 4 Residents sampled: 8 Medications administered incorrectly: 14 Vital signs: 141 Vital signs: 79 Pulse: 100 Oxygen saturation: 95 Respirations: 12 Blood sugar: 299 Medication dosages for R8: 200 Medication dosages for R8: 0.5 Medication dosages for R8: 3.125 Medication dosages for R8: 25 Medication dosages for R8: 125 Medication dosages for R8: 10 Medication dosages for R8: 150

Employees mentioned
NameTitleContext
Licensed Practical Nurse 2Licensed Practical NurseNamed in medication error finding; suspended and resigned following investigation.
Director of NursingDirector of NursingInterviewed regarding seriousness of medication errors and facility expectations.

Inspection Report

Complaint Investigation
Deficiencies: 3 Date: Mar 10, 2025

Visit Reason
Surveyors entered the facility on 03/10/2025 to complete a complaint and verification survey regarding allegations of narcotic/medication diversions and other mistreatment incidents reported in February 2025.

Complaint Details
Complaint investigation triggered by allegations of narcotic/medication diversions and mistreatment incidents involving residents in February 2025. The facility failed to report one of three reportable incidents timely and did not thoroughly investigate two allegations of mistreatment involving residents R9 and R12.
Findings
The facility failed to timely report a missing narcotic medication incident to the State Agency and Law Enforcement, delayed reporting misappropriation allegations, and did not thoroughly investigate or report two allegations of mistreatment involving residents. Additionally, one resident did not receive appropriate assessment and care for foot pain resulting in fractures.

Deficiencies (3)
Failure to timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Failure to respond appropriately to all alleged violations, including incomplete investigations of resident mistreatment and misappropriation.
Failure to provide appropriate treatment and care according to orders, resident’s preferences and goals, including inadequate assessment of resident R8's foot pain leading to delayed diagnosis of fractures.
Report Facts
Date of missing narcotic medication discovery: 2025 Number of oxycodone pills missing: 12 Date Law Enforcement notified: 2025 Date of survey visit: 2025 Number of residents reviewed for treatment deficiency: 4 Date of injury for resident R8: 2024

Employees mentioned
NameTitleContext
LPN-ELicensed Practical NurseInterviewed regarding narcotic medication procedures and assessment of resident R8's pain
LPN-KLicensed Practical NurseInterviewed regarding narcotic medication procedures and incident on 500 unit
NHA-ANursing Home AdministratorInterviewed regarding drug diversion concerns and reporting delays
DON-BDirector of NursingInterviewed regarding drug diversion concerns, reporting delays, and resident pain assessment
ADON-IAssistant Director of NursingPresent during interviews and discussions of deficiencies
NS-CNursing SupervisorInterviewed regarding pain assessment procedures and notification
CNA-DCertified Nursing AssistantReported resident R8's foot pain and assisted with care
CNA-GCertified Nursing AssistantReported resident R8's foot pain to nurse
RN-MRegistered NurseSecond shift supervisor assisting with investigation of resident R9's misappropriation allegation
LPN-HLicensed Practical NurseAssessed resident R8's foot pain and noted swelling

Inspection Report

Complaint Investigation
Deficiencies: 1 Date: Jan 31, 2025

Visit Reason
The inspection was conducted to investigate a complaint regarding the facility's failure to provide appropriate pressure ulcer care and prevent new ulcers from developing in residents, specifically focusing on Resident 1 who developed a facility-acquired deep tissue injury pressure ulcer.

Complaint Details
The investigation was complaint-related, focusing on Resident 1's pressure ulcer development. The complaint was substantiated as the facility failed to provide adequate care and documentation to prevent and treat the pressure ulcer.
Findings
The facility failed to ensure that Resident 1's pressure ulcer was properly monitored and treated according to physician orders and the resident's care plan. Documentation showed lack of frequent repositioning, skin checks, heel elevation, and use of prescribed pressure-relieving devices. Interviews with staff revealed no recall of care provided, and no documentation was found to support proper care delivery.

Deficiencies (1)
Failure to provide appropriate pressure ulcer care and prevent new ulcers from developing in Resident 1.
Report Facts
Braden scale score: 16 Brief Interview of Mental Status (BIMS) score: 9 Pressure ulcer wound size: 5.5 Pressure ulcer wound size: 6 Pressure ulcer wound size: 1.5 Pressure ulcer wound size: 0.8 Blister size: 5 Blister size: 5.5

Employees mentioned
NameTitleContext
RN1Registered NursePart of wound care team; interviewed about Resident 1's heel ulcer
CNA1Certified Nurse AideInterviewed regarding care provided to Resident 1; did not recall resident
CNA2Certified Nurse AideInterviewed regarding care provided to Resident 1; did not recall resident or care
RN2Registered NurseNurse who initially documented Resident 1's deep tissue injury; phone message left for interview
Director of NursingDirector of NursingInterviewed about documentation and care related to Resident 1's pressure ulcer; no documentation provided

Inspection Report

Complaint Investigation
Deficiencies: 2 Date: Nov 14, 2024

Visit Reason
The inspection was conducted to investigate complaints regarding the facility's failure to ensure discharge summaries were completed for discharged residents and to assess compliance with performance review requirements for Certified Nurse Aides.

Complaint Details
The complaint investigation revealed that two residents (R393 and R140) were discharged without completed discharge summaries. Interviews with the Director of Nursing, Registered Nurse, Social Services Director, and Rehab Care Coordinator confirmed the absence of discharge summaries and discharge notes. Additionally, the facility did not complete annual performance reviews timely for three Certified Nurse Aides, as confirmed by personnel file reviews and interviews with the Director of Nursing, Assistant DON, and Administrator.
Findings
The facility failed to ensure discharge summaries were completed for two sampled discharged residents, compromising continuity of care. Additionally, the facility failed to complete timely annual performance reviews for three of five Certified Nurse Aides as required by policy.

Deficiencies (2)
Failure to ensure discharge summaries were completed for two discharged residents to ensure continuity of care.
Failure to complete timely annual performance reviews for three of five Certified Nurse Aides.
Report Facts
Number of Certified Nurse Aides with untimely performance reviews: 3 Dates of discharge for residents without summaries: Resident R140 discharged on 08/15/24; R393 discharge date not explicitly stated.

Employees mentioned
NameTitleContext
Director of NursingDirector of Nursing (DON)Confirmed no discharge nursing note for resident R140 and discussed responsibility for discharge notes and performance reviews.
Registered Nurse 2Registered Nurse (RN)Confirmed not writing discharge note for resident R140 and responsibility for discharge paperwork.
Social Services DirectorSocial Services Director (SSD)Revealed formal discharge summary was not completed when resident was discharged.
Rehab Care CoordinatorRehab Care Coordinator (RCC)Indicated resident R140 did not have a discharge summary and that the facility does not complete discharge summaries.
CNA 4Certified Nurse AideHad untimely annual performance review.
CNA 1Certified Nurse AideHad untimely annual performance review.
CNA 5Certified Nurse AideHad untimely annual performance review.
Assistant Director of NursingAssistant DON (ADON)Agreed on importance of timely performance reviews for CNAs.
AdministratorAdministratorAgreed on importance of timely performance reviews for CNAs.

Inspection Report

Routine
Deficiencies: 3 Date: Nov 14, 2024

Visit Reason
The inspection was conducted to evaluate compliance with regulatory requirements related to discharge procedures, dialysis care, and staff performance reviews at Brookside Care Center.

Findings
The facility failed to ensure discharge summaries were completed for two discharged residents, failed to ensure proper medication administration and communication with the dialysis center for one resident, and failed to complete timely annual performance reviews for three of five Certified Nurse Aides.

Deficiencies (3)
Failed to ensure two of two sampled discharged residents had discharge summaries completed prior to discharge to ensure continuity of care.
Failed to ensure ongoing communication and collaboration with the dialysis facility and failed to ensure a medication was administered on dialysis days for one resident reviewed for dialysis.
Failed to ensure a performance review was completed for three of five Certified Nurse Aides once every 12 months.
Report Facts
Medication not administered: 12 Medication not administered: 14 Medication not administered: 6 Certified Nurse Aides missing annual review: 3

Employees mentioned
NameTitleContext
Director of NursingDirector of Nursing (DON)Confirmed no discharge nursing note for resident R140 and discussed discharge procedures and staff performance reviews.
Registered Nurse 2Registered Nurse (RN)Confirmed no discharge note was written for resident R140 on the date of discharge.
Social Services DirectorSocial Services Director (SSD)Revealed a formal discharge summary was not completed when a resident was discharged.
Rehab Care CoordinatorRehab Care Coordinator (RCC)Indicated resident R140 did not have a discharge summary and the facility does not complete discharge summaries.
Licensed Practical Nurse 1Licensed Practical Nurse (LPN)Described medication administration practices and documentation related to dialysis resident R5.
Registered Nurse SupervisorRegistered Nurse Supervisor (RNS)Confirmed resident R5 was not receiving medication as ordered on dialysis days.
Assistant Director of NursingAssistant Director of Nursing (ADON)Discussed documentation and monitoring related to dialysis resident R5 and staff performance reviews.
Certified Nurse Aide 4Certified Nurse Aide (CNA)Had a delayed annual performance review.
Certified Nurse Aide 1Certified Nurse Aide (CNA)Had a delayed annual performance review.
Certified Nurse Aide 5Certified Nurse Aide (CNA)Had a delayed annual performance review.

Inspection Report

Plan of Correction
Deficiencies: 0 Date: Aug 9, 2023

Visit Reason
This document is a Statement of Deficiencies and Plan of Correction for Brookside Care Center, summarizing the findings from the survey completed on 08/09/2023.

Findings
No health deficiencies were found during the survey.

Inspection Report

Complaint Investigation
Deficiencies: 1 Date: Apr 14, 2022

Visit Reason
The inspection was conducted due to concerns about the facility's failure to provide appropriate pressure ulcer care and prevent new ulcers from developing, specifically related to one resident (R10) who developed a facility-acquired Stage 2 pressure injury.

Complaint Details
The visit was complaint-related, focusing on the care and treatment of a pressure injury for resident R10. The complaint was substantiated with findings of inconsistent assessment, lack of care plan revision, and documentation issues.
Findings
The facility did not consistently assess R10's pressure injury nor revise the care plan accordingly. Documentation inconsistencies and lack of care plan updates were noted despite ongoing wound treatment. The wound was identified as a Stage 2 pressure injury with varying tissue type assessments by staff, some of whom were not wound certified.

Deficiencies (1)
Failure to provide necessary treatment and services to promote healing for resident with pressure injuries.
Report Facts
Pressure injury size: 2 Pressure injury size: 2 Braden Scale score: 14

Employees mentioned
NameTitleContext
DON-BDirector of NursingInterviewed regarding wound assessments, confirmed wound certification, and care plan issues
LPN-DLicensed Practical NurseCreated wound management detail report and interviewed about wound assessment and notification
LPN-ELicensed Practical NurseCreated wound management detail report with wound staging
NHA-ANursing Home AdministratorMet with Surveyor regarding concerns about documentation and care plan revision

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