KENSINGTON CARE AND REHAB CENTER

KENSINGTON CARE AND REHAB CENTER is a Nursing Home in Wisconsin

KENSINGTON CARE AND REHAB… is a Nursing Home in Wisconsin

KENSINGTON CARE AND REHAB CENTER

WAUKESHA, WI 53188 View Map

KENSINGTON CARE AND REHAB CENTER is a Nursing Home in Wisconsin

KENSINGTON CARE AND REHAB… is a Nursing Home in Wisconsin

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Overview of KENSINGTON CARE AND REHAB CENTER
Complete Care at Kensington offers post-acute rehabilitation and long-term care services in Waukesha, WI. The facility provides a welcoming environment with around-the-clock nursing care and various specialized programs. Residents receive personalized support to help them recover and transition home safely.
(262) 548-1400

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 3.35/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
1/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
2/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
1/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
3/5

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 150

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Wisconsin average
Occupancy rate 54%
Residents per day (avg) 69
Occupancy rate
54%
Residents per day (avg)
69

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Might be optimal for
Post-acute recovery Temporary care Transitional stays

Breakdown by payment type

Medicare

25% of new residents, usually for short-term rehab.

Typical stay 26 days

Private pay

67% of new residents, often for short stays.

Typical stay 20 days

Medicaid

9% of new residents, often for long-term daily care.

Typical stay 2 - 3 years

Finances and operations

Proprietary home
Corporation
Home revenue
$10.5M
Profit
$1.1M
Proprietary home Corporation
Home revenue
$10,548,086.00
Profit
$1,131,490.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$3.4M
32.2% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$6.0M
Total costs $9.4M
Bed community size
150-bed community
A larger shared setting that may offer more common spaces and organized community services.

About this community

Facility Type
Skilled Care

Additional licensing details

CMS Certification Number: 525242
Certification type: Title 18 SNF Title 19 NF
County: WAUKESHA

Ownership & operating entity

KENSINGTON CARE AND REHAB CENTER is administrated by CHRISTINE KLEKAMP.

Owner name: WAUKESHA HEALTHCARE AND REHABILITATION CENTER, LLC
Profit status: LIMITED LIABILITY COMPANY

Care Services

Nursing Services
Rehabilitation Services
Respite Care
Memory Care
Independent Living
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
Short-Term Rehab

All Levels of Care

Post-Acute Care
Skilled Nursing
Long-Term Care

Contact Information

Fax: (262) 548-1430

Amenities & Lifestyle

Programs & Activities

Specific Programs
Post-Acute Care, Skilled Nursing, Long-Term Care, Rehabilitation Services, Memory Care, Respite Care, Palliative Care, Orthopedic & Post-Surgical Care, Cardiac Care, Neuro & Stroke Care, Pulmonary Care, Wound Care, Renal Care, Bariatric Care, Psychology/Psychiatric Care

Comparison Chart

The information below is reported by the Wisconsin Department of Health Services, Division of Quality Assurance.
Compare Nursing Homes around Wisconsin
AMERICAN LUTHERAN HOME-MONDOVI
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

WI 54755
35
No
DUHR, AMY
53.5%
$2,677,272.00
$1,238,551.00
46.3%
19.40
5/5
4.2152
4/5
5/5
4/5
1
ALDEN MEADOW PARK HEALTH CARE CENTER, INC
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

WI 53525
94
No
MICHALSEN, PAUL
69.0%
$7,956,437.00
$3,356,781.00
42.2%
62.50
2/5
3.0135
3/5
1/5
4/5
-
KENSINGTON CARE AND REHAB CENTER
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

WI 53188
150
No
JN WAUKESHA LLC
54.0%
$10,483,977.00
$3,398,258.00
32.4%
68.60
1/5
3.3511
2/5
1/5
3/5
1
ALDEN ESTATES OF JEFFERSON
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

WI 53549
120
No
BODALSKI, GERARD
96.5%
$15,621,800.00
$6,311,949.00
40.4%
108.40
1/5
3.0768
1/5
1/5
3/5
3
ALLIS CARE CENTER
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

WI 53214
152
No
LEXINGTON HEALTHCARE LLC
64.5%
$11,839,719.00
$6,679,960.00
56.4%
82.50
1/5
2.7526
1/5
1/5
3/5
4

Places of interest near KENSINGTON CARE AND REHAB CENTER

Address 3.3 miles from city center

Address WAUKESHA, WI 53188

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

162
Total Staff
93
Employees
69
Contractors
27,294
Total Hours (Quarter)
38
Avg Staff/Day
7.9
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse257.9 Yes
Licensed Practical Nurse217.8 No
Certified Nursing Assistant818.2 Yes
Staff by Category
Administration
1 staff
8hs shift avg
Nursing Staff
134 staff
8hs shift avg
Physicians & Practitioners
7 staff
8.7hs shift avg
Therapy Services
9 staff
5.7hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
6 staff
3hs shift avg
Dietary Services
4 staff
7.1hs shift avg
Other Services
1 staff
8hs shift avg
Contractor Analysis
9.1%
of total hours from contractors
2,482 contractor hours this quarter
Certified Nursing Assistant: 34 Clinical Nurse Specialist: 1 Qualified Social Worker: 6 Physical Therapy Assistant: 3 Physical Therapy Aide: 1 Speech Language Pathologist: 2 Registered Nurse: 19 Respiratory Therapy Technician: 3
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant47348113,13691100%8.2
Licensed Practical Nurse210215,36591100%7.8
Registered Nurse619251,6319099%7.9
RN Director of Nursing5051,3766875%7.8
Clinical Nurse Specialist4151,3636976%9
Other Dietary Services Staff3037377380%6.6
Physical Therapy Aide0115046369%8
Mental Health Service Worker1014996268%8
Nurse Practitioner2024785864%8.1
Administrator1014725965%8
Dietitian1013974954%8.1
Medication Aide/Technician1013844145%9.4
Speech Language Pathologist0223826571%5.9
Physical Therapy Assistant0332715763%4.8
Respiratory Therapy Technician0331394347%3.2
Qualified Social Worker0661163842%3
Nurse Aide in Training101452325%1.9

Health Inspection History

Source: CMS Health Citations (Nov 2022 – May 2025)

5
Inspections
39
Total Citations
2
Critical (J-L)
1
Serious (G-I)
7.8
Citations/Inspection
May 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
3
Moderate (D-F)
33
Serious (G-I)
1
Critical (J-L)
2
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
13
33% of total
Pharmacy Services
9
23% of total
Administration
5
13% of total
Infection Control
4
10% of total
Resident Rights
4
10% of total
Abuse, Neglect & Exploitation
2
5% of total
Citation Sources
Standard Inspections 32
Complaint Investigations 9
State Comparison (WI)
Citations
39
Wisconsin average: 27.3
Critical Citations
2
Wisconsin average: 0.9
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
May 21, 2025 D Abuse/NeglectF0609 Corrected
May 21, 2025 D Abuse/NeglectF0610 Corrected
May 21, 2025 C AdministrationF0851 Corrected
May 21, 2025 E Infection ControlF0880 Corrected
May 21, 2025 D PharmacyF0759 Corrected
May 21, 2025 G Quality of CareF0686 Corrected
May 21, 2025 D Quality of CareF0687 Corrected
May 21, 2025 D Quality of CareF0690 Corrected
May 21, 2025 E Resident RightsF0628 Corrected
Feb 22, 2024 C AdministrationF0851 Corrected
Feb 22, 2024 F Infection ControlF0880 Corrected
Feb 22, 2024 D Infection ControlF0881 Corrected
Feb 22, 2024 D PharmacyF0759 Corrected
Feb 22, 2024 D PharmacyF0760 Corrected
Feb 22, 2024 D PharmacyF0761 Corrected
Feb 22, 2024 E Quality of CareF0686 Corrected
Feb 22, 2024 D Quality of CareF0689 Corrected
Feb 22, 2024 D Quality of CareF0690 Corrected
Feb 22, 2024 D Quality of CareF0692 Corrected
Feb 22, 2024 D Resident RightsF0558 Corrected
Jan 30, 2024 F AdministrationF0868 Corrected
Jan 30, 2024 F AdministrationF0946 Corrected
Jan 30, 2024 F AdministrationF0949 Corrected
Jan 30, 2024 J Quality of CareF0684 Corrected
Jan 30, 2024 J Quality of CareF0689 Corrected
Oct 06, 2023 E NutritionF0804 Corrected
Oct 06, 2023 D Resident RightsF0558 Corrected
Nov 10, 2022 E Infection ControlF0880 Corrected
Nov 10, 2022 D Nursing ServicesF0726 Corrected
Nov 10, 2022 D PharmacyF0755 Corrected
Nov 10, 2022 D PharmacyF0757 Corrected
Nov 10, 2022 D PharmacyF0758 Corrected
Nov 10, 2022 D PharmacyF0759 Corrected
Nov 10, 2022 E PharmacyF0761 Corrected
Nov 10, 2022 D Quality of CareF0684 Corrected
Nov 10, 2022 E Quality of CareF0686 Corrected
Nov 10, 2022 D Quality of CareF0693 Corrected
Nov 10, 2022 D Quality of CareF0695 Corrected
Nov 10, 2022 C Resident RightsF0577 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit LLC
Part of: COMPLETE CARE
Resident Census by Payment Source
70 Total Residents
Medicare 3 (4.3%)
Medicaid 49 (70%)
Private Pay/Other 18 (25.7%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
9.4 Score
11% better than avg Wisconsin avg: 10.5

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
18.2 Score
18% better than avg Wisconsin avg: 22.1

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
10.1%
Lost Too Much Weight
11.7%
Urinary Tract Infection
3.0%
Depressive Symptoms
8.5%
Falls with Major Injury
0.8%
Pneumococcal Vaccine
97.4%
Antipsychotic Use
21.0%
Walking Ability Worsened
18.4%
Influenza Vaccine
100.0%
High Risk Residents with Pressure Ulcers
5.9%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
26.3%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
93.6% 7% better than avg Wisconsin: 87.3%
Short-Stay Residents Who Received a New Antipsychotic Medication
0.0% 100% better than avg Wisconsin: 1.2%
Influenza Vaccine
94.6% 15% better than avg Wisconsin: 82.2%

Penalties & Fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total Fines $67K Wisconsin avg: $95K 30% better than avg
Number of Fines 1 Wisconsin avg: 2.1
Compared to Wisconsin Average Facility: $67K | Wisconsin Avg: $95K
Penalty History

Showing all 1 penalties (Jan 2024 - Jan 2024)

Jan 30, 2024 Civil Money Penalty
$67K

Guides for Better Senior Living

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Claim What’s Yours: Financial Aid for Wisconsin Seniors

Program
State Program Name
Eligibility
Benefits
Family Care Program
WI Medicaid Family Care
Official government program page
  • General: Age 65+ or disabled, Wisconsin resident, Medicaid-eligible, long-term care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • WI Specifics: Managed care model; rural/urban balance.
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care ($65/day), home modifications ($1,500 avg.).
Wisconsin Caregiver Support Program
  • General: Caregiver of someone 60+ (or with dementia), Wisconsin resident.
  • Income Limits: No strict limit; prioritizes low-income.
  • Asset Limits: Not applicable.
  • WI Specifics: High rural demand; ADRC coordination.
  • Services: In-home respite (4-6 hours/day), adult day care (~$65/day), short-term facility care (up to 5 days).
IRIS (Include, Respect, I Self-Direct)
  • General: Age 65+ (or disabled 18+), WI resident, Medicaid-eligible, NFLOC.
  • Income Limits (2025): ~$2,829/month; QIT optional.
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • WI Specifics: Flexible budget; serves ~20,000; participant hires caregivers.
  • Services: Personal care (custom hours), respite, home mods, equipment, transportation, support services.
SeniorCare Prescription Drug Assistance
  • General: Age 65+, WI resident, US citizen/qualified immigrant, not on full Medicaid.
  • Income Limits (2025): ~$24,980-$34,980/year (Level 1-2B, individual); varies by level.
  • Asset Limits: None.
  • WI Specifics: Four benefit levels; serves ~50,000 annually.
  • Services: $5 generic/$15 brand copays (Level 1); deductibles ($500-$850) for higher levels; covers most Rx drugs.
Medicare Savings Program (MSP)
Wisconsin Medicare Savings Program
  • General: Age 65+ or disabled, WI resident, Medicare Part A/B.
  • Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits: $9,430 (individual), $14,130 (couple).
  • WI Specifics: Includes Extra Help for Part D; no waitlist.
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Wisconsin Home Energy Assistance Program (WHEAP)
Wisconsin WHEAP
  • General: Age 60+ prioritized, WI resident, low-income household.
  • Income Limits (2025): ~$3,970/month (185% FPL).
  • Asset Limits: Not assessed.
  • WI Specifics: Covers gas, electric, wood; crisis aid available.
  • Services: Heating/electric aid ($300-$1,000/season), crisis aid ($500 max), weatherization.
Senior Community Service Employment Program (SCSEP)
  • General: Age 55+, unemployed, low-income, WI resident.
  • Income Limits (2025): ~$1,983/month (125% FPL).
  • Asset Limits: Not specified.
  • WI Specifics: Priority for veterans, rural residents; Goodwill/AARP partnership.
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
VA Aid and Attendance (A&A) and Housebound Benefits
Wisconsin VA Aid and Attendance/Housebound
  • General: Age 65+ or disabled veteran/spouse, WI resident, wartime service, ADL help (A&A) or homebound.
  • Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits: ~$155,356 (net worth).
  • WI Specifics: High rural veteran use; supports care costs.
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs.
Property Tax Deferral Loan Program
Wisconsin Property Tax Deferral Loan
  • General: Age 65+, WI resident, homeowner, live in home 6+ months/year.
  • Income Limits (2025): ~$24,980/year (household).
  • Asset Limits: Home equity < $500,000; limited other assets.
  • WI Specifics: Saves ~$500-$1,500/year; interest ~2%-3%.
  • Services: Deferred tax payment (~$500-$1,500/year avg.).
Senior Farmers’ Market Nutrition Program (SFMNP)
  • General: Age 60+, WI resident, low-income.
  • Income Limits (2025): ~$2,322/month (185% FPL).
  • Asset Limits: Not assessed.
  • WI Specifics: Vouchers (~$45/season); serves ~15,000 annually.
  • Services: Vouchers (~$45/season) for produce at farmers’ markets.

Claim What’s Yours Financial Aid for Wisconsin Seniors

WI Medicaid Family Care

Family Care Program

Requirements:
  • General:
    Age 65+ or disabled, Wisconsin resident, Medicaid-eligible, long-term care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • WI Specifics:
    Managed care model; rural/urban balance.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care ($65/day), home modifications ($1,500 avg.).
WI NFCSP Respite

Wisconsin Caregiver Support Program

Requirements:
  • General:
    Caregiver of someone 60+ (or with dementia), Wisconsin resident.
  • Income Limits:
    No strict limit; prioritizes low-income.
  • Asset Limits:
    Not applicable.
  • WI Specifics:
    High rural demand; ADRC coordination.
Benefits without Contact:
  • Services: In-home respite (4-6 hours/day), adult day care (~$65/day), short-term facility care (up to 5 days).
Wisconsin IRIS

IRIS (Include, Respect, I Self-Direct)

Requirements:
  • General:
    Age 65+ (or disabled 18+), WI resident, Medicaid-eligible, NFLOC.
  • Income Limits (2025):
    ~$2,829/month; QIT optional.
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • WI Specifics:
    Flexible budget; serves ~20,000; participant hires caregivers.
Benefits without Contact:
  • Services: Personal care (custom hours), respite, home mods, equipment, transportation, support services.
Wisconsin SeniorCare

SeniorCare Prescription Drug Assistance

Requirements:
  • General:
    Age 65+, WI resident, US citizen/qualified immigrant, not on full Medicaid.
  • Income Limits (2025):
    ~$24,980-$34,980/year (Level 1-2B, individual); varies by level.
  • Asset Limits:
    None.
  • WI Specifics:
    Four benefit levels; serves ~50,000 annually.
Benefits without Contact:
  • Services: $5 generic/$15 brand copays (Level 1); deductibles ($500-$850) for higher levels; covers most Rx drugs.
Wisconsin Medicare Savings Program

Medicare Savings Program (MSP)

Requirements:
  • General:
    Age 65+ or disabled, WI resident, Medicare Part A/B.
  • Income Limits (2025):
    ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits:
    $9,430 (individual), $14,130 (couple).
  • WI Specifics:
    Includes Extra Help for Part D; no waitlist.
Benefits without Contact:
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Wisconsin WHEAP

Wisconsin Home Energy Assistance Program (WHEAP)

Requirements:
  • General:
    Age 60+ prioritized, WI resident, low-income household.
  • Income Limits (2025):
    ~$3,970/month (185% FPL).
  • Asset Limits:
    Not assessed.
  • WI Specifics:
    Covers gas, electric, wood; crisis aid available.
Benefits without Contact:
  • Services: Heating/electric aid ($300-$1,000/season), crisis aid ($500 max), weatherization.
Wisconsin SCSEP

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, unemployed, low-income, WI resident.
  • Income Limits (2025):
    ~$1,983/month (125% FPL).
  • Asset Limits:
    Not specified.
  • WI Specifics:
    Priority for veterans, rural residents; Goodwill/AARP partnership.
Benefits without Contact:
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
Wisconsin VA Aid and Attendance/Housebound

VA Aid and Attendance (A&A) and Housebound Benefits

Requirements:
  • General:
    Age 65+ or disabled veteran/spouse, WI resident, wartime service, ADL help (A&A) or homebound.
  • Income Limits (2025):
    Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits:
    ~$155,356 (net worth).
  • WI Specifics:
    High rural veteran use; supports care costs.
Benefits without Contact:
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs.
Wisconsin Property Tax Deferral Loan

Property Tax Deferral Loan Program

Requirements:
  • General:
    Age 65+, WI resident, homeowner, live in home 6+ months/year.
  • Income Limits (2025):
    ~$24,980/year (household).
  • Asset Limits:
    Home equity < $500,000; limited other assets.
  • WI Specifics:
    Saves ~$500-$1,500/year; interest ~2%-3%.
Benefits without Contact:
  • Services: Deferred tax payment (~$500-$1,500/year avg.).
Wisconsin SFMNP

Senior Farmers’ Market Nutrition Program (SFMNP)

Requirements:
  • General:
    Age 60+, WI resident, low-income.
  • Income Limits (2025):
    ~$2,322/month (185% FPL).
  • Asset Limits:
    Not assessed.
  • WI Specifics:
    Vouchers (~$45/season); serves ~15,000 annually.
Benefits without Contact:
  • Services: Vouchers (~$45/season) for produce at farmers’ markets.