Show Inspection Reports
Total health inspections
3
Delaware average 4.4
Last Health inspection on Nov 2024
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Kentmere Rehabilitation and Healthcare Center
Nursing Home
Kentmere Rehabilitation and Healthcare Center
Nursing Home
Kentmere Rehabilitation & Skilled Nursing is located in Wilmington, Delaware, providing rehabilitation services, senior nursing care, and specialized dementia care. The facility has been a part of the community since 1901, offering a warm and welcoming environment. Kentmere is committed to delivering exceptional care with a focus on compassion and professionalism.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
LPN / LVN
Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day.
Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
Physical Therapist
Physical therapist staff hours per resident per day.
Physical therapist staff hours per resident per day.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
104
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
88.3%
Residents per day (avg)
94
Occupancy rate
88.3%
Residents per day (avg)
94
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
68% of new residents, usually for short-term rehab.
Typical stay
30 days
Private pay
21% of new residents, often for short stays.
Typical stay
4 - 5 months
Medicaid
11% of new residents, often for long-term daily care.
Typical stay
3 - 4 years
Finances and operations
Voluntary non-profit home
Other
Home revenue
$22.2M
Surplus of revenue
$5.2M
Voluntary non-profit home
Other
Home revenue
$22,236,464.00
Surplus of revenue
$5,244,832.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$6.2M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$10.8M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$17.0M
104-bed community
A larger shared setting that may offer more common spaces and organized community services.
About this community
Occupancy Rate
90%
Occupied Beds
94 of 104
Percentage of available beds currently in use by residents.
License Status
ActiveFacility Type
Nursing Home
License Date
October 1, 2025
Additional licensing details
License number:
1083
CMS Certification Number:
085001
Ownership & operating entity
Kentmere Rehabilitation and Healthcare Center is administrated by Brittany Brown- ED.
Staffing
Key information about the people who lead and staff this community.
Leadership
Director of Nursing:
Debora Marrero Shackelford
Care Services
Accepts Medicaid
Accepts Medicare
Doctor on Staff
Nursing Services
Rehabilitation Services
Memory Care
Skilled Nursing
24-Hour Staffing
Contact Information
Email:
[email protected]
Amenities & Lifestyle
Programs & Activities
Activities
A lively calendar of activities designed with residents in mind, including happy hours, art classes, and outings.
Specific Programs
Rehabilitation, Long-Term Care, Dementia Care, Activities, Dining, Amenities
Religious Services
Yes
Operating Hours
Monday – Friday: 8:00 A.M. – 6:00 P.M.
Pricing & Financial Information
Dining & Nutrition
Food Description
Delicious restaurant-style meals served in a dining room with large windows and ample lighting.
Access & Eligibility
Ways to qualify for care at this community, including accepted programs and payment options.
Medicaid Accepted
This facility is certified for eligible Medicaid services.
Medicare Accepted
This facility is certified for eligible Medicare services.
Inspection History
In Delaware, the Department of Health and Social Services, Division of Health Care Quality is responsible for the oversight, unannounced inspection, and licensing of all long-term care settings.
8 visits/inspections
3 visits/inspections triggered by complaints
1 routine inspections
1 other visits
Results
6 with issues
2 without issues
Latest inspection
Date:November 22, 2024
Type:Complaint Investigation
51 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Compare Nursing Homes around Wilmington
The information below is reported by the Delaware Department of Health and Social Services, Division of Health Care Quality.
Complete Care at Hillside LLC
-7%
-20%
+10%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
DE 19805
106
No
-
PC DE OPCOS LLC
88.5%
$13,155,770.00
$4,106,103.00
31.2%
95.60
3.7115
-
31
-
-7%-20%+10%-
Cardia Healthcare Silverside
-25%
-2%
+9%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Wilmington
128
No
29
-
88.2%
$25,465,230.00
$7,166,724.00
28.1%
97.50
4.5547
1
22
1
-25%-2%+9%Studio / 1 Bed / 2 Bed
Gilpin Hall Nursing Home
-62%
+19%
+1%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
DE 19806
114
No
-
CLARK, STEPHEN
81.8%
$17,952,507.00
$5,224,384.00
29.1%
93.20
5.5628
-
27
-
-62%+19%+1%-
Kentmere Rehabilitation and Healthcare Center
+12%
-8%
+9%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
DE 19806
104
No
-
KENTMERE REHABILITATION AND HEALTHCARE CENTER INC
88.3%
$15,904,930.00
$6,196,136.00
39%
94.10
4.2841
-
40
1
+12%-8%+9%-
Coral Springs Rehabilitation and Healthcare Center
-9%
-20%
+12%
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
SNF
Nursing Homes 24/7 care needed
Wilmington
169
No
25
CORAL SPRINGS LLC
90.2%
$46,850,783.00
$7,209,689.00
15.4%
149.60
3.7261
3
59
4
-9%-20%+12%-
Complete Care at Hillside LLC
Type of care:
SNF
AL
Community:
DE 19805
Bed Count:
106
Pets Allowed:
No
Operator:
PC DE OPCOS LLC
CCN:
85013
Occupancy:
88.5%
Home Revenue:
$13,155,770.00
Payroll Costs:
$4,106,103.00
Payroll %:
31.2%
Avg Residents/Day:
95.60
Overall Rating:
Adj Nurse Hours:
3.7115
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
31
RN share vs State Avg:
-7%
-7%
Staffing vs State Avg:
-20%
-20%
Occupancy vs State Avg:
+10%
+10%
Cardia Healthcare Silverside
Type of care:
SNF
AL
Community:
Wilmington
Bed Count:
128
Pets Allowed:
No
CCN:
85056
Occupancy:
88.2%
Home Revenue:
$25,465,230.00
Payroll Costs:
$7,166,724.00
Payroll %:
28.1%
Avg Residents/Day:
97.50
Overall Rating:
Adj Nurse Hours:
4.5547
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
1
Citations:
22
Severe Citations:
1
RN share vs State Avg:
-25%
-25%
Staffing vs State Avg:
-2%
-2%
Occupancy vs State Avg:
+9%
+9%
Bed Options:
Studio / 1 Bed / 2 Bed
Gilpin Hall Nursing Home
Type of care:
SNF
AL
Community:
DE 19806
Bed Count:
114
Pets Allowed:
No
Operator:
CLARK, STEPHEN
CCN:
85047
Occupancy:
81.8%
Home Revenue:
$17,952,507.00
Payroll Costs:
$5,224,384.00
Payroll %:
29.1%
Avg Residents/Day:
93.20
Overall Rating:
Adj Nurse Hours:
5.5628
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
27
RN share vs State Avg:
-62%
-62%
Staffing vs State Avg:
+19%
+19%
Occupancy vs State Avg:
+1%
+1%
Kentmere Rehabilitation and Healthcare Center
Type of care:
SNF
AL
Community:
DE 19806
Bed Count:
104
Pets Allowed:
No
Operator:
KENTMERE REHABILITATION AND HEALTHCARE CENTER INC
CCN:
85001
Occupancy:
88.3%
Home Revenue:
$15,904,930.00
Payroll Costs:
$6,196,136.00
Payroll %:
39%
Avg Residents/Day:
94.10
Overall Rating:
Adj Nurse Hours:
4.2841
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
40
Severe Citations:
1
RN share vs State Avg:
+12%
+12%
Staffing vs State Avg:
-8%
-8%
Occupancy vs State Avg:
+9%
+9%
Coral Springs Rehabilitation and Healthcare Center
Type of care:
AL
SNF
Community:
Wilmington
Bed Count:
169
Pets Allowed:
No
Operator:
CORAL SPRINGS LLC
CCN:
85004
Occupancy:
90.2%
Home Revenue:
$46,850,783.00
Payroll Costs:
$7,209,689.00
Payroll %:
15.4%
Avg Residents/Day:
149.60
Overall Rating:
Adj Nurse Hours:
3.7261
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
3
Citations:
59
Severe Citations:
4
RN share vs State Avg:
-9%
-9%
Staffing vs State Avg:
-20%
-20%
Occupancy vs State Avg:
+12%
+12%Places of interest near Kentmere Rehabilitation and Healthcare Center
1.7 miles from city center
Wilmington, DE 19806
Calculate Travel Distance to Kentmere Rehabilitation and Healthcare Center
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
141
Total Staff
118
Employees
23
Contractors
38,862
Total Hours (Quarter)
55
Avg Staff/Day
7.8
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 20 | 7.8 | No |
| Licensed Practical Nurse | 25 | 8.7 | No |
| Certified Nursing Assistant | 55 | 7.9 | No |
Staff by Category
Administration ⓘ
3 staff
5.4hs shift avg
Nursing Staff ⓘ
100 staff
8.1hs shift avg
Physicians & Practitioners ⓘ
9 staff
7.7hs shift avg
Therapy Services ⓘ
21 staff
5.9hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
1 staff
3.5hs shift avg
Dietary Services ⓘ
7 staff
7.8hs shift avg
Other Services ⓘ
0 staff
0hs shift avg
Contractor Analysis
6.3%
of total hours from contractors
2,433 contractor hours this quarter
Physical Therapy Aide: 4
Physical Therapy Assistant: 6
Speech Language Pathologist: 4
Qualified Social Worker: 1
Medical Director: 1
Respiratory Therapy Technician: 5
Occupational Therapy Assistant: 2
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 55 | 0 | 55 | 18,680 | 91 | 100% | 7.9 |
| Licensed Practical Nurse | 25 | 0 | 25 | 7,540 | 91 | 100% | 8.7 |
| Registered Nurse | 20 | 0 | 20 | 4,655 | 91 | 100% | 7.8 |
| Clinical Nurse Specialist | 8 | 0 | 8 | 1,916 | 70 | 77% | 7.5 |
| Other Dietary Services Staff | 5 | 0 | 5 | 1,429 | 91 | 100% | 8 |
| Administrator | 2 | 0 | 2 | 883 | 64 | 70% | 7.8 |
| Physical Therapy Aide | 0 | 4 | 4 | 850 | 66 | 73% | 6.9 |
| Dietitian | 2 | 0 | 2 | 831 | 62 | 68% | 7.6 |
| Speech Language Pathologist | 0 | 4 | 4 | 507 | 69 | 76% | 6.6 |
| Nurse Practitioner | 1 | 0 | 1 | 496 | 56 | 62% | 8.9 |
| Physical Therapy Assistant | 0 | 6 | 6 | 380 | 57 | 63% | 6.4 |
| Respiratory Therapy Technician | 0 | 5 | 5 | 378 | 69 | 76% | 4.5 |
| Qualified Social Worker | 0 | 1 | 1 | 229 | 66 | 73% | 3.5 |
| Medical Director | 0 | 1 | 1 | 45 | 60 | 66% | 0.7 |
| Occupational Therapy Assistant | 0 | 2 | 2 | 44 | 23 | 25% | 1.9 |
Health Inspection History
Inspections
Total health citations
40
Citations per inspection
13.33
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
35 of 40 citations resulted from standard inspections; and 5 of 40 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
1
1
11% worse than Delaware averageDelaware average: 0.9
Serious Health citations
0
0
100% better than Delaware averageDelaware average: 1.2
1 critical citation
0 serious citations
39 moderate citations
0 minor citations
Citations history (last 3 years)
Abuse/Neglect moderate citation
Nov 22, 2024
Corrected
Abuse/Neglect moderate citation
Nov 22, 2024
Corrected
Abuse/Neglect moderate citation
Nov 22, 2024
Corrected
Environmental moderate citation
Nov 22, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: Non-Profit - Other Nonprofit
Resident Census by Payment Source
94
Total Residents
Medicare
8
(8.5%)
ⓘ
Medicaid
65
(69.1%)
ⓘ
Private Pay/Other
21
(22.3%)
ⓘ
Specialized Care Beds
26
Total Specialty Beds
25%
of Bed Capacity
26
Alzheimer's / Dementia Beds ⓘ
25%
Programs & Services
Residents' Group
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.1
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.1
16% worse than Delaware averageDelaware average: 9.6
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
22.2
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
22.2
17% worse than Delaware averageDelaware average: 19.0
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
19.4%
Percent of long-stay residents whose need for help with daily activities has increased
19.4%
25% worse than Delaware averageDelaware average: 15.4%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
21.8%
Percent of long-stay residents whose ability to move independently worsened
21.8%
10% worse than Delaware averageDelaware average: 19.8%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
25.5%
Percent of low risk long-stay residents who lose control of their bowels or bladder
25.5%
16% worse than Delaware averageDelaware average: 22.1%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
4.6%
Percent of long-stay residents experiencing one or more falls with major injury
4.6%
56% worse than Delaware averageDelaware average: 3.0%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
2.1%
Percent of long-stay high risk residents with pressure ulcers
2.1%
52% better than Delaware averageDelaware average: 4.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
3.8%
Percent of long-stay residents with a urinary tract infection
3.8%
78% worse than Delaware averageDelaware average: 2.1%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
7.7%
Percent of long-stay residents who lose too much weight
7.7%
34% worse than Delaware averageDelaware average: 5.8%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.3%
Percent of long-stay residents who have depressive symptoms
0.3%
95% better than Delaware averageDelaware average: 6.0%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
6.0%
Percent of long-stay residents who received an antipsychotic medication
6.0%
46% better than Delaware averageDelaware average: 11.0%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
90.5%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
90.5%
5% worse than Delaware averageDelaware average: 95.3%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.6%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.6%
In line with Delaware averageDelaware average: 97.4%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
2.32
Number of hospitalizations per 1,000 long-stay resident days.
2.32
27% worse than Delaware averageDelaware average: 1.83
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.04
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.04
24% better than Delaware averageDelaware average: 1.37
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
78.4%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
78.4%
In line with Delaware averageDelaware average: 82.1%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.8%
Percent of short-stay residents who newly received an antipsychotic medication
0.8%
13% better than Delaware averageDelaware average: 0.9%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
84.6%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
84.6%
In line with Delaware averageDelaware average: 83.1%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
17.6%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
17.6%
18% better than Delaware averageDelaware average: 21.5%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
7.9%
Percentage of short-stay residents who had an outpatient emergency department visit.
7.9%
29% better than Delaware averageDelaware average: 11.2%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
3.8%
Percentage of SNF residents who experience falls with major injury during their stay.
3.8%
390% worse than Delaware averageDelaware average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
63.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
63.8%
19% better than Delaware averageDelaware average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
56.5%
Rate of successful return to home or community from a skilled nursing facility.
56.5%
12% better than Delaware averageDelaware average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Kentmere Rehabilitation and Healthcare Center based on CMS SNF Cost Reports.
Occupancy Rate
88.3%
↑ 0.7pp vs 2023
Net Income
$5,244,832
↑ ~$2.3M vs 2023
Total Payroll
$7,586,101
↑ ~$359K vs 2023
Profit Margin
33.0%
↑ 12.9pp vs 2023
Loading trend charts...
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