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Nursing Home in Wilmington

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Kentmere Rehabilitation and Healthcare Center

Nursing Home in Wilmington

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Kentmere Rehabilitation and Healthcare Center

Overview of Kentmere Rehabilitation and Healthcare Center
Kentmere Rehabilitation & Skilled Nursing is located in Wilmington, Delaware, providing rehabilitation services, senior nursing care, and specialized dementia care. The facility has been a part of the community since 1901, offering a warm and welcoming environment. Kentmere is committed to delivering exceptional care with a focus on compassion and professionalism.
(302) 652-3311

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
2/5
Delaware average: 3.3/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
2/5
Delaware average: 2.7/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
4/5
Delaware average: 4.0/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
4/5
Delaware average: 4.2/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
4h 17m per day

This home provides 9% less nursing time per resident than the Delaware average.

Delaware average: 4h 43m per day

Staffing hours breakdown

Info Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Staff type Facility State avg National avg
Registered Nurse (RN) Info Registered nurse hours per resident per day. 53m per day 1h 2m per day 41m per day
Nurse Aide Info Nurse aide hours per resident per day. 2h 30m per day 2h 28m per day 2h 21m per day
Total Nursing (Weekend) Info Total number of nurse staff hours per resident per day on weekends. 4h 0m per day 4h 2m per day 3h 26m per day
Physical Therapist Info Physical therapist staff hours per resident per day. 3m per day 9m per day 4m per day
RN (Weekend) Info Registered nurse hours per resident per day on weekends. 41m per day 43m per day 29m per day

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 104

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the Delaware average
Occupancy rate 90.4%
Residents per day (avg) 94
Occupancy rate
90.4%
Residents per day (avg)
94

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

68% of new residents, usually for short-term rehab.

Typical stay 30 days

Private pay

21% of new residents, often for short stays.

Typical stay 4 - 5 months

Medicaid

11% of new residents, often for long-term daily care.

Typical stay 3 - 4 years

Finances and operations

Voluntary non-profit community
Home revenue
$22.2M
Surplus of revenue
$5.2M
Voluntary non-profit community
Home revenue
$22.2M
Surplus of revenue
$5.2M
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$6.2M
27.9% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$10.8M
Total costs $17.0M
Bed community size
104-bed community
A larger shared setting that may offer more common spaces and organized community services.

About this community

Occupancy

Occupancy rate
90%
In line with Delaware average
Occupied beds
94 / 104
Average residents 86 per day

License Details

Facility TypeNursing Home
StatusActive
IssuanceOctober 1, 2025

Additional Licensing Details

License Number1083
CMS Certification Number085001

Ownership & Operating Entity

Kentmere Rehabilitation and Healthcare Center is administrated by Brittany Brown- ED.

Staffing

Key information about the people who lead and staff this community.

Leadership

Director of NursingDebora Marrero Shackelford

Payment & Insurance

2 services
Accept Medicaid
Accept Medicare

Therapy & Rehabilitation

1 service
Rehabilitation Services

Staffing & Medical

3 services
Doctor on Staff
Skilled Nursing
24-Hour Staffing

Contact Information

Amenities & Lifestyle

7 amenities
Private And Semi-Private Rooms
Salon Services
Transportation To Off-Site Appointments
Outdoor Courtyard
Gym
Common Areas
Restaurant-Style Dining
ActivitiesA lively calendar of activities designed with residents in mind, including happy hours, art classes, and outings.
Specific ProgramsRehabilitation, Long-Term Care, Dementia Care, Activities, Dining, Amenities
Religious ServicesYes
Operating HoursMonday – Friday: 8:00 A.M. – 6:00 P.M.

Pricing & Financial Information

Dining & Nutrition

Food DescriptionDelicious restaurant-style meals served in a dining room with large windows and ample lighting.

Contact Kentmere Rehabilitation and Healthcare Center

Access & Eligibility

Ways to qualify for care at this community, including accepted programs and payment options.

Medicaid Accepted

This facility is certified for eligible Medicaid services.

Medicare Accepted

This facility is certified for eligible Medicare services.

Payment & Funding Options

Medicaid Medicare Long-term care insurance

Inspection History

In Delaware, the Department of Health and Social Services, Division of Health Care Quality is responsible for the oversight, unannounced inspection, and licensing of all long-term care settings.

9 visits/inspections

Latest inspection

Date December 13, 2025
Complaint Investigation

100 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Delaware average: 64 deficiencies

Inspection Report Summary for Kentmere Rehabilitation and Healthcare Center

The most recent inspection on November 22, 2024, identified deficiencies related to residents’ rights, abuse and neglect, medication administration, care planning, pharmacy services, food safety, and equipment safety. Earlier inspections showed a pattern of issues including staffing shortages, failure to provide timely emergency care, infection control lapses, and deficiencies in resident care and documentation. Complaint investigations substantiated abuse, neglect, and misappropriation of property, with staff disciplinary actions noted, but no fines or license actions were listed in the available reports. Prior complaint investigations were mostly unsubstantiated or focused on infection control and staffing concerns. The facility’s deficiencies have persisted over time with no clear trend of improvement.

Health Inspection History

Inspections
Total health inspections 3

Delaware average 4.4


Last Health inspection on Nov 2024

Total health citations 40

Delaware average 38.9

Citations per inspection
13.33

Delaware average 8.72


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

35 of 40 citations resulted from standard inspections; and 5 of 40 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info 1
11% worse than Delaware average

Delaware average: 0.9


Serious Health citations More info 0
100% better than Delaware average

Delaware average: 1.2

1 critical citation More info Delaware average: 0.9

0 serious citations More info Delaware average: 1.2

39 moderate citations More info Delaware average: 35.7

0 minor citations More info Delaware average: 1
Citations history (last 3 years)
Abuse/Neglect moderate citation Info Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment. Nov 22, 2024
Corrected

Abuse/Neglect moderate citation Info Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment. Nov 22, 2024
Corrected

Abuse/Neglect moderate citation Info Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment. Nov 22, 2024
Corrected

Environmental moderate citation Info Issues related to building safety, cleanliness, maintenance, and overall living conditions. Nov 22, 2024
Corrected

Compare Nursing Homes around Wilmington The information below is reported by the Delaware Department of Health and Social Services, Division of Health Care Quality.

5 facilities compared · CMS & DE Dept. of Health data · Updated Apr 2026

Filter by care type
Complete Care at Hillside LLC
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Wilmington
106
88.5%
+10%
3.71
-7%
-20%
0
31
7.8
0
96
-
Pc De Opcos Llc
$13.2M
$4.1M
31.2%
85013
-
Cardia Healthcare Silverside
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Wilmington
128
88.2%
+9%
4.55
-25%
-2%
1
22
5.5
1
98
29
-
$25.5M
$7.2M
28.1%
85056
Studio / 1 Bed / 2 Bed
Gilpin Hall Nursing Home
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Wilmington
114
81.8%
+1%
5.56
-62%
+19%
0
27
6.8
0
93
-
Clark, Stephen
$18.0M
$5.2M
29.1%
85047
-
Kentmere Rehabilitation and Healthcare Center
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Wilmington
104
88.3%
+9%
4.28
+12%
-8%
0
40
13.3
1
94
-
Kentmere Rehabilitation And Healthcare Center Inc
$15.9M
$6.2M
39%
85001
-
Coral Springs Rehabilitation and Healthcare Center
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Wilmington
169
90.2%
+12%
3.73
-9%
-20%
3
59
19.7
4
150
25
Coral Springs Llc
$46.9M
$7.2M
15.4%
85004
-

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Address 1.7 miles from city center

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Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 141
Employees 118
Contractors 23
Staff to resident ratio 1.50:1
7% worse than Delaware average

Delaware average ratio: 1.61:1

Avg staff/day 55
Average shift 7.8 hours
0% compared with Delaware average

Delaware average: 7.6 hours

Total staff hours (quarter) 38,862
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 20
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.8 hours

No contractors work on this role.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 25
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.7 hours

No contractors work on this role.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 55
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.9 hours

No contractors work on this role.

Contractor staffing

Total hours from contractors

6.3%

2,433 contractor hours this quarter

Physical Therapy Assistant: 6 Respiratory Therapy Technician: 5 Physical Therapy Aide: 4 Speech Language Pathologist: 4 Occupational Therapy Assistant: 2 Qualified Social Worker: 1 Medical Director: 1
Staff by category
Certified Nursing Assistant5505518,68091100%7.9
Licensed Practical Nurse250257,54091100%8.7
Registered Nurse200204,65591100%7.8
Clinical Nurse Specialist8081,9167077%7.5
Other Dietary Services Staff5051,42991100%8
Administrator2028836470%7.8
Physical Therapy Aide0448506673%6.9
Dietitian2028316268%7.6
Speech Language Pathologist0445076976%6.6
Nurse Practitioner1014965662%8.9
Physical Therapy Assistant0663805763%6.4
Respiratory Therapy Technician0553786976%4.5
Qualified Social Worker0112296673%3.5
Medical Director011456066%0.7
Occupational Therapy Assistant022442325%1.9
55 Certified Nursing Assistant
% of Days 100%
25 Licensed Practical Nurse
% of Days 100%
20 Registered Nurse
% of Days 100%
8 Clinical Nurse Specialist
% of Days 77%
5 Other Dietary Services Staff
% of Days 100%
2 Administrator
% of Days 70%
4 Physical Therapy Aide
% of Days 73%
2 Dietitian
% of Days 68%
4 Speech Language Pathologist
% of Days 76%
1 Nurse Practitioner
% of Days 62%
6 Physical Therapy Assistant
% of Days 63%
5 Respiratory Therapy Technician
% of Days 76%
1 Qualified Social Worker
% of Days 73%
1 Medical Director
% of Days 66%
2 Occupational Therapy Assistant
% of Days 25%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
94 residents
Residents by payment source
Medicare
8 residents (8.5%)
Medicaid
65 residents (69.1%)
Private pay or other
21 residents (22.3%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 11.1
16% worse than Delaware average

Delaware average: 9.6

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 22.2
17% worse than Delaware average

Delaware average: 19.0

Long-stay resident measures
Average Delaware avg: 4.6 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 19.4%
25% worse than Delaware average

Delaware average: 15.4%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 21.8%
10% worse than Delaware average

Delaware average: 19.8%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 25.5%
16% worse than Delaware average

Delaware average: 22.1%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 4.6%
56% worse than Delaware average

Delaware average: 3.0%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 2.1%
52% better than Delaware average

Delaware average: 4.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 3.8%
78% worse than Delaware average

Delaware average: 2.1%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 7.7%
34% worse than Delaware average

Delaware average: 5.8%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.3%
95% better than Delaware average

Delaware average: 6.0%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 6.0%
46% better than Delaware average

Delaware average: 11.0%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 90.5%
5% worse than Delaware average

Delaware average: 95.3%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 95.6%
In line with Delaware average

Delaware average: 97.4%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 2.32
27% worse than Delaware average

Delaware average: 1.83

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 1.04
24% better than Delaware average

Delaware average: 1.37

Short-stay resident measures
Significantly above average Delaware avg: 3.6 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 78.4%
In line with Delaware average

Delaware average: 82.1%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.8%
13% better than Delaware average

Delaware average: 0.9%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 84.6%
In line with Delaware average

Delaware average: 83.1%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 17.6%
18% better than Delaware average

Delaware average: 21.5%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 7.9%
29% better than Delaware average

Delaware average: 11.2%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 3.8%
390% worse than Delaware average

Delaware average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 63.8%
19% better than Delaware average

Delaware average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 56.5%
12% better than Delaware average

Delaware average: 50.6%

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Financial Aid for Delaware Seniors

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Elderly and Disabled Waiver

Delaware Medicaid E&D Waiver

Age 65+ or disabled, Delaware resident, Medicaid- eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Small state, faster processing in some areas.

Delaware Caregiver Support Program

DE Caregiver Support (NFCSP)

Caregiver of someone 60+, Delaware resident.

No strict limit; prioritizes low-income.

Not applicable.

Limited slots; rural focus.

Program of All-Inclusive Care for the Elderly (PACE)

Delaware Medicaid PACE

Age 55+, Delaware resident, nursing home-level care need, safe with PACE support.

~$2,829/month (300% FBR).

$2,000 (individual), $3,000 (couple).

Limited to specific areas (e.g., New Castle County); few providers.

Medicare Savings Program (MSP)

Delaware Medicare Savings Program

Age 65+ or disabled, Delaware resident, enrolled in Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual, adjusted annually.

$9,430 (individual), $14,130 (couple).

Three tiers; broader limits than some states.

Senior Community Service Employment Program (SCSEP)

Delaware SCSEP (federally funded, state-administered)

Age 55+, unemployed, low-income, Delaware resident.

~$1,983/month (125% FPL, individual).

Not specified; income-focused.

Priority for veterans, rural residents; ~400 slots/year.