Facility type
Nursing Home
Status
Active
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Assisted Living Home
Kingsway Arms Nursing Center Inc
Kingsway Arms Nursing Center INC is a senior living community located in Schenectady, NY. It offers a full continuum of care including skilled nursing, rehabilitation, assisted living, memory care, and independent living. The facility is known for its warm and friendly environment, providing residents with a sense of belonging and community.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
160
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
94.8%
Residents per day (avg)
156
Occupancy rate
94.8%
Residents per day (avg)
156
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Post-acute recovery
Temporary care
Transitional stays
Breakdown by payment type
Medicare
39% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
60% of new residents, often for short stays.
Typical stay
8 - 9 months
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$30.0M
Profit
$1.4M
Privately-owned community
Operated by a business corporation.
Home revenue
$29,984,790.00
Profit
$1,367,613.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$13.4M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$15.2M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$28.6M
160-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
51 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
BBB Rating: A+ (Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
License details
County:
Schenectady
Additional licensing details
License number:
4601305N
CMS Certification Number:
335466
Ownership & operating entity
Owner name:
Kingsway Arms Nursing Center Inc (For Profit)
Safety & Compliance
Wheelchair Accessible
Staffing
Key information about the people who lead and staff this community.
Leadership
Contact:
Michael McPartlon
Care Services
Accepts Medicare
Nursing Services
Rehabilitation Services
Respite Care
Memory Care
Independent Living
Skilled Nursing
24-Hour Staffing
Amenities & Lifestyle
Programs & Activities
Specific Programs
Independent Living, Assisted Living, Memory Care, Skilled Nursing, Rehabilitation, Home Care
Dining & Nutrition
Food Description
Kingsway offers nine dining settings serving nutritious meals throughout the day, ranging from casual to gourmet. Dining options include Monarch Dining Room, Kingsway Village Café, Gatherings Bistro, and more.
Access & Eligibility
Ways to qualify for care at this community, including accepted programs and payment options.
Medicare Accepted
This facility is certified for eligible Medicare services.
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
3 inspections
3 with citations, 0 without citations
New York average: 9 inspections (5 with citations)
Show Inspection Reports
21 complaints
13.1 complaints per 100 occupied beds
New York average: 49.9 complaints per 100 occupied beds
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
New York average: 93 complaints
Latest inspection
Date:August 26, 2024
Type:Complaint Investigation
9 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
New York average: 29 citations
12 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
2 enforcement actions
Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.
September 24, 2020: Stipulation & Order #: NH-21-167
A formal agreement with the state to correct serious or repeated issues.
January 23, 2015: Stipulation & Order #: NH-17-007
A formal agreement with the state to correct serious or repeated issues.
Health Inspection History
Inspections
Total health inspections
3
State average N/A
Last Health inspection on Aug 2024
Total health citations
7
Citations per inspection
2.33
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
4 of 7 citations resulted from standard inspections; and 3 of 7 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
In line with State averageState average: N/A
Serious Health citations
0
0
In line with State averageState average: N/A
0 critical citations
0 serious citations
7 moderate citations
0 minor citations
Citations history (last 3 years)
Nutrition moderate citation
Aug 26, 2024
Corrected
Nutrition moderate citation
Aug 26, 2024
Corrected
Pharmacy moderate citation
Aug 26, 2024
Corrected
Quality of Care moderate citation
Feb 23, 2022
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
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The information below is reported by the New York State Department of Health.
Kingsway Arms Nursing Center Inc
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
NY 12304
160
No
A+
-
-
Job Haines Home
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
HC
Home Care
HC
Hospice Care
SNF
Nursing Homes 24/7 care needed
Bloomfield
40
No
-
85
Studio / 1 Bed / Private / Semi-Private Rooms
Village Care Homes Assisted Living – Stephen F Austin
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Conroe
16
No
-
27
Private / Semi-Private Suite
Countryside Manor Assisted Living
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Conroe
12
No
-
8
-
Anton’s Assisted Living
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Boerne
10
No
-
-
-
Places of interest near Kingsway Arms Nursing Center Inc
3.1 miles from city center
Schenectady, NY 12304
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
218
Total Staff
218
Employees
0
Contractors
68,747
Total Hours (Quarter)
101
Avg Staff/Day
7.5
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 21 | 8.1 | No |
| Licensed Practical Nurse | 48 | 8 | No |
| Certified Nursing Assistant | 94 | 7.5 | No |
Staff by Category
Administration ⓘ
1 staff
7.5hs shift avg
Nursing Staff ⓘ
168 staff
7.7hs shift avg
Physicians & Practitioners ⓘ
8 staff
7.2hs shift avg
Therapy Services ⓘ
25 staff
6.4hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
4 staff
5.2hs shift avg
Dietary Services ⓘ
9 staff
6.5hs shift avg
Other Services ⓘ
3 staff
7.6hs shift avg
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 94 | 0 | 94 | 33,889 | 91 | 100% | 7.5 |
| Licensed Practical Nurse | 48 | 0 | 48 | 15,881 | 91 | 100% | 8 |
| Registered Nurse | 21 | 0 | 21 | 5,279 | 91 | 100% | 8.1 |
| Other Dietary Services Staff | 8 | 0 | 8 | 2,624 | 91 | 100% | 6.4 |
| Respiratory Therapy Technician | 13 | 0 | 13 | 2,058 | 77 | 85% | 6.5 |
| Clinical Nurse Specialist | 4 | 0 | 4 | 1,472 | 64 | 70% | 7.5 |
| Occupational Therapy Aide | 4 | 0 | 4 | 1,360 | 68 | 75% | 7.1 |
| Dental Services Staff | 2 | 0 | 2 | 885 | 64 | 70% | 7.7 |
| Nurse Aide in Training | 2 | 0 | 2 | 773 | 78 | 86% | 6.8 |
| Physical Therapy Assistant | 6 | 0 | 6 | 770 | 75 | 82% | 5.7 |
| Dietitian | 1 | 0 | 1 | 473 | 63 | 69% | 7.5 |
| Administrator | 1 | 0 | 1 | 465 | 62 | 68% | 7.5 |
| Nurse Practitioner | 1 | 0 | 1 | 465 | 62 | 68% | 7.5 |
| RN Director of Nursing | 2 | 0 | 2 | 453 | 60 | 66% | 7.6 |
| Mental Health Service Worker | 1 | 0 | 1 | 443 | 59 | 65% | 7.5 |
| Feeding Assistant | 1 | 0 | 1 | 409 | 55 | 60% | 7.4 |
| Physical Therapy Aide | 2 | 0 | 2 | 392 | 64 | 70% | 5.8 |
| Qualified Social Worker | 4 | 0 | 4 | 371 | 64 | 70% | 5.2 |
| Other Physician | 3 | 0 | 3 | 286 | 52 | 57% | 5.5 |
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
155 residents
Residents by payment source
Medicare
11 residents (7.1%)
Medicaid
32 residents (20.6%)
Private pay or other
112 residents (72.3%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Nurse Aide Training
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.4
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.4
In line with State averageState average: 9.8
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
20.5
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
20.5
13% worse than State averageState average: 18.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
16.9%
Percent of long-stay residents whose need for help with daily activities has increased
16.9%
In line with State averageState average: 16.4%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
14.6%
Percent of long-stay residents whose ability to move independently worsened
14.6%
12% better than State averageState average: 16.6%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
30.0%
Percent of low risk long-stay residents who lose control of their bowels or bladder
30.0%
40% worse than State averageState average: 21.4%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
6.3%
Percent of long-stay residents experiencing one or more falls with major injury
6.3%
112% worse than State averageState average: 3.0%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
4.0%
Percent of long-stay high risk residents with pressure ulcers
4.0%
44% better than State averageState average: 7.2%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
1.2%
Percent of long-stay residents with a urinary tract infection
1.2%
14% better than State averageState average: 1.4%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
5.1%
Percent of long-stay residents who lose too much weight
5.1%
17% better than State averageState average: 6.1%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.5%
Percent of long-stay residents who have depressive symptoms
0.5%
97% better than State averageState average: 18.1%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
16.5%
Percent of long-stay residents who received an antipsychotic medication
16.5%
31% worse than State averageState average: 12.6%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
9% better than State averageState average: 91.4%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
5% better than State averageState average: 95.2%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
94.1%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
94.1%
23% better than State averageState average: 76.6%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.8%
Percent of short-stay residents who newly received an antipsychotic medication
1.8%
45% worse than State averageState average: 1.3%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
27% better than State averageState average: 78.8%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Kingsway Arms Nursing Center Inc based on CMS SNF Cost Reports.
Occupancy Rate
94.8%
↓ 2.2pp vs 2022
Net Income
$1,367,613
↓ ~$9K vs 2022
Total Payroll
$15,633,797
↑ ~$862K vs 2022
Profit Margin
4.6%
↓ 0.2pp vs 2022
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