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Assisted Living in USA

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Kingsway Arms Nursing Center Inc

Assisted Living in USA

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Kingsway Arms Nursing Center Inc

Overview of Kingsway Arms Nursing Center INC
Kingsway Arms Nursing Center INC is a senior living community located in Schenectady, NY. It offers a full continuum of care including skilled nursing, rehabilitation, assisted living, memory care, and independent living. The facility is known for its warm and friendly environment, providing residents with a sense of belonging and community.
(518) 393-4117

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
4/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
4/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
4/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
4/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
4h 27m per day

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 160

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the state average
Occupancy rate 94.8%
Residents per day (avg) 156
Occupancy rate
94.8%
Residents per day (avg)
156

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Might be optimal for
Post-acute recovery Temporary care Transitional stays

Breakdown by payment type

Medicare

39% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

60% of new residents, often for short stays.

Typical stay 8 - 9 months

Finances and operations

Privately-owned community
Operated by a business corporation.
Home revenue
$30.0M
Profit
$1.4M
Privately-owned community Operated by a business corporation.
Home revenue
$30.0M
Profit
$1.4M
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$13.4M
44.8% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$15.2M
Total costs $28.6M
Bed community size
160-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Years in operation
51 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
BBB Rating
BBB Rating: A+ (Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

License Details

Facility TypeNursing Home
StatusActive
CountySchenectady

Additional Licensing Details

License Number4601305N
CMS Certification Number335466

Ownership & Operating Entity

Owner NameKingsway Arms Nursing Center Inc (For Profit)

Safety & Compliance

Wheelchair Accessible

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactMichael McPartlon

Payment & Insurance

1 service
Accept Medicare

Therapy & Rehabilitation

2 services
Rehabilitation Services
Respite Care

Staffing & Medical

3 services
Nursing Services
Skilled Nursing
24-Hour Staffing

Amenities & Lifestyle

9 amenities
Digital Cable
Wireless Internet
Concierge Services
24-Hour Security
Housekeeping And Linen Services
Chef-Prepared Dining Options
On-Site Banking
Transportation To Local Medical Appointments And Shopping
Pet-Friendly Options
Specific ProgramsIndependent Living, Assisted Living, Memory Care, Skilled Nursing, Rehabilitation, Home Care

Dining & Nutrition

Food DescriptionKingsway offers nine dining settings serving nutritious meals throughout the day, ranging from casual to gourmet. Dining options include Monarch Dining Room, Kingsway Village Café, Gatherings Bistro, and more.

Contact Kingsway Arms Nursing Center Inc

Access & Eligibility

Ways to qualify for care at this community, including accepted programs and payment options.

Medicare Accepted

This facility is certified for eligible Medicare services.

Payment & Funding Options

Medicare

Inspection History

In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.

3 inspections Info Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.

3 with citations, 0 without citations

New York average: 9 inspections (5 with citations)

21 complaints

13.1 complaints per 100 occupied beds

New York average: 49.9 complaints per 100 occupied beds

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

New York average: 79 complaints

Latest inspection

Date August 26, 2024
Complaint Investigation

9 total citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

New York average: 29 citations

12 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

New York average: 22 deficiencies

Inspection Report Summary for Kingsway Arms Nursing Center Inc

The most recent inspection on August 26, 2024, found multiple level 2 deficiencies in health and life safety code areas, all of which were corrected by October 2024. Earlier inspections also identified various deficiencies, including issues with abuse reporting documentation, fire alarm system installation, care planning, and treatment refusal, with corrections made promptly in each case. The main themes across these findings involved safety systems, documentation, and care planning processes. Complaint investigations were unsubstantiated or did not result in notable enforcement actions, and no fines or license suspensions were listed in the available reports. The facility’s record shows recurring but addressed deficiencies, indicating ongoing attention to compliance without a clear pattern of worsening or improvement.

Health Inspection History

Inspections
Total health inspections 3

State average N/A


Last Health inspection on Aug 2024

Total health citations 7

State average N/A

Citations per inspection
2.33

State average N/A


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

4 of 7 citations resulted from standard inspections; and 3 of 7 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
In line with State average

State average: N/A


Serious Health citations More info 0
In line with State average

State average: N/A

0 critical citations More info State average: N/A

0 serious citations More info State average: N/A

7 moderate citations More info State average: N/A

0 minor citations More info State average: N/A
Citations history (last 3 years)
Nutrition moderate citation Info Issues related to food quality, meal service, and resident's nutritional needs. Aug 26, 2024
Corrected

Nutrition moderate citation Info Issues related to food quality, meal service, and resident's nutritional needs. Aug 26, 2024
Corrected

Pharmacy moderate citation Info Issues related to medication management, including how drugs are stored, administered, and monitored. Aug 26, 2024
Corrected

Quality of Care moderate citation Info Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs. Feb 23, 2022
Corrected

Compare Assisted Living around Usa The information below is reported by the New York State Department of Health.

Filter by care type
Kingsway Arms Nursing Center Inc
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Schenectady160 No A+ --
Job Haines Home
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

Bloomfield40 No - 85Studio / 1 Bed / Private / Semi-Private Rooms
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AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Conroe16 No - 27Private / Semi-Private Suite
Countryside Manor Assisted Living
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Conroe12 No - 8-
Anton’s Assisted Living
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Boerne10 No - --

Places of interest near Kingsway Arms Nursing Center Inc

Address 3.1 miles from city center Info Estimated distance in miles from Schenectady's city center to Kingsway Arms Nursing Center Inc's address, calculated via Google Maps.

Calculate Travel Distance to Kingsway Arms Nursing Center Inc

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Address

Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 218
Employees 218
Contractors 0
Staff to resident ratio 1.41:1
0% compared with State average

State average ratio: 0:0

Avg staff/day 101
Average shift 7.5 hours
0% compared with State average

State average: 0 hours

Total staff hours (quarter) 68,747
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 21
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.1 hours

No contractors work on this role.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 48
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8 hours

No contractors work on this role.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 94
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.5 hours

No contractors work on this role.

Contractor staffing

Total hours from contractors

0%

0 contractor hours this quarter

No contractor roles were reported this quarter.

Staff by category
Certified Nursing Assistant9409433,88991100%7.5
Licensed Practical Nurse4804815,88191100%8
Registered Nurse210215,27991100%8.1
Other Dietary Services Staff8082,62491100%6.4
Respiratory Therapy Technician130132,0587785%6.5
Clinical Nurse Specialist4041,4726470%7.5
Occupational Therapy Aide4041,3606875%7.1
Dental Services Staff2028856470%7.7
Nurse Aide in Training2027737886%6.8
Physical Therapy Assistant6067707582%5.7
Dietitian1014736369%7.5
Administrator1014656268%7.5
Nurse Practitioner1014656268%7.5
RN Director of Nursing2024536066%7.6
Mental Health Service Worker1014435965%7.5
Feeding Assistant1014095560%7.4
Physical Therapy Aide2023926470%5.8
Qualified Social Worker4043716470%5.2
Other Physician3032865257%5.5
94 Certified Nursing Assistant
% of Days 100%
48 Licensed Practical Nurse
% of Days 100%
21 Registered Nurse
% of Days 100%
8 Other Dietary Services Staff
% of Days 100%
13 Respiratory Therapy Technician
% of Days 85%
4 Clinical Nurse Specialist
% of Days 70%
4 Occupational Therapy Aide
% of Days 75%
2 Dental Services Staff
% of Days 70%
2 Nurse Aide in Training
% of Days 86%
6 Physical Therapy Assistant
% of Days 82%
1 Dietitian
% of Days 69%
1 Administrator
% of Days 68%
1 Nurse Practitioner
% of Days 68%
2 RN Director of Nursing
% of Days 66%
1 Mental Health Service Worker
% of Days 65%
1 Feeding Assistant
% of Days 60%
2 Physical Therapy Aide
% of Days 70%
4 Qualified Social Worker
% of Days 70%
3 Other Physician
% of Days 57%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 155
Medicare
11
7.1% of residents
Medicaid
32
20.6% of residents
Private pay or other
112
72.3% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 9.4
In line with State average

State average: 9.8

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 20.5
13% worse than State average

State average: 18.1

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 16.9%
In line with State average

State average: 16.4%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 14.6%
12% better than State average

State average: 16.6%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 30.0%
40% worse than State average

State average: 21.4%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 6.3%
112% worse than State average

State average: 3.0%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 4.0%
44% better than State average

State average: 7.2%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 1.2%
14% better than State average

State average: 1.4%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 5.1%
17% better than State average

State average: 6.1%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.5%
97% better than State average

State average: 18.1%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 16.5%
31% worse than State average

State average: 12.6%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
9% better than State average

State average: 91.4%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
5% better than State average

State average: 95.2%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 94.1%
23% better than State average

State average: 76.6%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.8%
45% worse than State average

State average: 1.3%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
27% better than State average

State average: 78.8%

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