Inspection Reports for
Laurel Manor Healthcare And Rehabilitation Center

18 W Laurel Road, Stratford, NJ, 08084

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Deficiencies (last 6 years)

Deficiencies (over 6 years) 6.7 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

29% worse than New Jersey average
New Jersey average: 5.2 deficiencies/year

Deficiencies per year

28 21 14 7 0
2020
2021
2022
2023
2024
2025

Occupancy

Latest occupancy rate 90% occupied

Based on a April 2024 inspection.

This facility has shown a steady increase in demand based on occupancy rates.

Occupancy rate over time

63% 72% 81% 90% 99% 108% Nov 2020 Jan 2021 Mar 2021 Sep 2021 Apr 2024

Notice

Deficiencies: 0 Date: Nov 19, 2025

Visit Reason
This document serves to inform individuals about the privacy practices of NJDHSS, including how their medical information may be used and disclosed, and their rights related to this information.

Findings
The notice details the types of information covered, reasons for use and disclosure of health information, individuals' rights to access and control their information, and the legal duties of NJDHSS to protect privacy.

Report Facts
Effective date: 2011

Employees mentioned
NameTitleContext
Devon L. GrafDirector, Office of Legal and Regulatory ComplianceListed as NJDHSS Privacy Officer contact for questions about the notice

Inspection Report

Complaint Investigation
Deficiencies: 6 Date: Aug 28, 2025

Visit Reason
The inspection was conducted based on complaints and concerns regarding multiple deficiencies including PASARR screening, baseline care plan review within 48 hours of admission, medication administration errors, use of wander guard devices, side rail assessments and consents, medication error rates, and infection control related to oxygen tubing placement.

Complaint Details
The visit was complaint-related, triggered by concerns about PASARR screening, care plan review, medication administration errors, use of wander guard devices, side rail assessments and consents, medication error rates, and infection control practices. Substantiation status is not explicitly stated.
Findings
The facility failed to ensure accurate PASARR Level I assessments, timely review and offering of baseline care plans to residents or their representatives, adherence to physician medication hold orders, appropriate use of wander guard devices, proper assessment and consent for side rail use, maintaining medication error rates below 5%, and infection control practices related to oxygen tubing placement. These deficiencies were associated with minimal harm or potential for actual harm to residents.

Deficiencies (6)
Failed to ensure accurate PASARR Level I assessment completion after admission for one resident.
Failed to ensure baseline care plan was reviewed with resident/representative within 48 hours of admission for five residents.
Failed to follow physician orders to hold medication when blood pressure was outside parameters for two residents and inappropriate use of wander guard device for one resident.
Failed to assess risk, try alternatives, and obtain informed consent before initiating side rails for seven residents.
Failed to ensure medication error rate was less than 5%; observed 16% error rate in medication administration for two residents.
Failed to keep corrugated respiratory tubing and moisture collection bag off the floor for one resident with tracheostomy, risking infection.
Report Facts
Residents affected: 1 Residents affected: 5 Residents affected: 2 Residents affected: 1 Residents affected: 7 Medication error rate: 16 Medication errors: 4

Employees mentioned
NameTitleContext
Director of NursingDirector of NursingInterviewed regarding PASARR screening, medication errors, side rail consent, and infection control findings.
Social Services DirectorSocial Services DirectorInterviewed regarding PASARR screening deficiency.
Consulting PharmacistConsulting PharmacistInterviewed regarding medication administration errors and hold orders.
Licensed Practical Nurse 3Licensed Practical NurseInterviewed and observed regarding tracheostomy care and oxygen tubing placement.
Certified Nurse Aide Agency 5Certified Nurse AideInterviewed regarding side rail use.
Corporate Registered NurseRegistered NurseCompleted side rail assessment lacking required risk documentation.
Licensed Practical Nurse 7Licensed Practical NurseObserved and interviewed regarding medication administration errors.
Registered Nurse/Unit Manager 1Registered Nurse/Unit ManagerInterviewed regarding wander guard use and side rail assessments.
Licensed Practical Nurse/Unit Manager 1Licensed Practical Nurse/Unit ManagerInterviewed regarding side rail use and consent practices.

Inspection Report

Complaint Investigation
Deficiencies: 4 Date: Apr 17, 2024

Visit Reason
The inspection was conducted based on complaints regarding failure to revise resident care plans for fall and pressure ulcer interventions, failure to maintain infection control during pressure ulcer treatment, failure to ensure accountability of controlled substance inventories, and failure to accurately document medical records.

Complaint Details
Complaint NJ#: 169845 related to care plan revisions and infection control; Complaint NJ#: NJ171256 related to controlled substance inventory; Complaint NJ#: NJ169880 and 170054 related to medical record documentation.
Findings
The facility failed to revise comprehensive care plans for fall prevention and pressure ulcer interventions for residents #62 and #397, failed to maintain proper infection control during wound care for resident #447, failed to ensure accurate controlled substance inventory documentation on medication carts, and failed to properly document a resident's fall and family notification in the medical record for resident #398.

Deficiencies (4)
Failure to revise resident comprehensive care plans to include fall prevention interventions such as geri-chair, bed alarm, and chair alarm for Resident #62 and pressure ulcer interventions for Resident #397.
Failure to maintain infection control practices during pressure ulcer treatment for Resident #447, including inadequate hand hygiene and improper handling of multidose ointment.
Failure to ensure accountability of controlled substance inventories on medication carts, including missing signatures on Controlled Substance Inventory Records and administration records.
Failure to accurately document a resident's fall and timely notification of family in the medical record for Resident #398.
Report Facts
Residents reviewed for care plans: 19 Medication carts reviewed: 5 Tramadol tablets counted: 74 Pregabalin capsules counted: 51 Resident fall date: Dec 2, 2023

Employees mentioned
NameTitleContext
LPN #1Licensed Practical NurseInterviewed regarding Resident #62 fall risk and controlled substance inventory.
LPN #2Licensed Practical NurseInterviewed regarding Resident #62 fall risk and controlled substance inventory.
LPN #3Licensed Practical NurseInterviewed regarding pressure ulcer preventative devices and care plans.
CNA #1Certified Nursing AssistantInterviewed regarding Resident #62 care needs and fall risk.
CNA #2Certified Nursing AssistantInterviewed regarding pressure ulcer preventative devices.
DONDirector of NursingInterviewed regarding care plan revisions, infection control, controlled substance monitoring, and medical record documentation.
DORDirector of RehabilitationInterviewed regarding Resident #62 therapy and use of geri-chair.
RN/UMRegistered Nurse/Unit ManagerInterviewed regarding Resident #62 fall risk and care plan documentation.
IP/ADONInfection Preventionist/Assistant Director of NursingInterviewed regarding infection control practices during wound care.
LNHALicensed Nursing Home AdministratorAcknowledged lack of progress note associated with incident report for Resident #398.

Inspection Report

Complaint Investigation
Deficiencies: 9 Date: Apr 17, 2024

Visit Reason
The inspection was conducted based on complaints regarding failure to maintain dignity during meal services, failure to revise comprehensive care plans, failure to maintain professional nursing standards, infection control issues during wound care, misidentification and transport errors, improper catheter care, failure to post nurse staffing information daily, failure to ensure accountability of controlled substance inventories, and failure to accurately document medical records.

Complaint Details
The complaint investigation included issues related to dignity during feeding, care plan revisions, medication administration, infection control during wound care, resident misidentification and transport errors, catheter care, staffing report posting, controlled substance inventory accountability, and medical record documentation.
Findings
The facility was found deficient in multiple areas including dignity during feeding assistance, incomplete care plans for fall and pressure ulcer interventions, medication administration errors, infection control lapses during wound care, resident misidentification leading to transport errors, improper urinary catheter maintenance, failure to post staffing reports daily, incomplete controlled substance inventory documentation, and incomplete medical record documentation related to a resident fall.

Deficiencies (9)
Failure to maintain dignity during meal services for Resident #89, including staff standing over resident while feeding and leaving meal trays uncovered.
Failure to revise comprehensive care plans to include fall prevention and pressure ulcer interventions for Residents #62 and #397.
Failure to reconcile physician orders and accurately document Medication Administration Record for Resident #446 receiving enteral feedings.
Failure to maintain infection control practices during pressure ulcer treatment for Resident #447, including improper hand hygiene and handling of multidose ointment.
Failure to follow resident identification policy and conduct thorough investigation after misidentification and transport error involving Resident #62.
Failure to ensure urinary catheter drainage bag was stored off the floor to prevent urinary tract infections for Resident #40.
Failure to post Nursing Home Resident Care Staffing Report daily.
Failure to ensure accountability of controlled substance inventories with missing signatures and inaccurate counts on medication carts.
Failure to accurately document in medical records including delayed progress notes and notification of family after a resident fall (Resident #398).
Report Facts
Residents reviewed for care plans: 19 Residents reviewed for professional nursing standards: 19 Residents reviewed for urinary catheters: 3 Medication carts reviewed: 5 Residents reviewed for medical records: 22 Missing signatures on controlled substance inventory: 2 Count discrepancy: 1 Count discrepancy: 1

Employees mentioned
NameTitleContext
LPN #1Licensed Practical NurseNamed in dignity during feeding and controlled substance inventory findings
LPN #2Licensed Practical NurseNamed in controlled substance inventory findings
LPN #3Licensed Practical NurseNamed in pressure ulcer prevention care plan interview
DONDirector of NursingInterviewed regarding multiple deficiencies including feeding dignity, care plans, medication administration, infection control, misidentification, catheter care, staffing, controlled substances, and documentation
ADONAssistant Director of NursingInterviewed regarding feeding dignity, care plans, infection control, catheter care
IPInfection PreventionistInterviewed regarding infection control during wound care and catheter care
LNHALicensed Nursing Home AdministratorInterviewed regarding misidentification incident and staffing report posting
CNA #1Certified Nursing AssistantInterviewed regarding feeding dignity and catheter care
CNA #2Certified Nursing AssistantInterviewed regarding pressure ulcer prevention care plan
CNA #3Certified Nursing AssistantInterviewed regarding catheter care
RN/UMRegistered Nurse/Unit ManagerInterviewed regarding care plans, misidentification, and resident identification procedures
LPN #1Licensed Practical NurseInterviewed regarding misidentification incident
AAAdministrative AssistantInterviewed regarding scheduling and transport procedures
Staffing CoordinatorInterviewed regarding staffing report posting

Inspection Report

Annual Inspection
Census: 95 Capacity: 106 Deficiencies: 12 Date: Apr 17, 2024

Visit Reason
A recertification survey was conducted to determine compliance with 42 CFR Part 483, Requirements for Long Term Care Facilities.

Complaint Details
Complaints NJ #: 155752, 168834, 169845, 169880, 170054, and 171256 were investigated during the survey period from 04/03/24 to 04/17/24.
Findings
Deficiencies were cited related to resident rights, care plan timing and revision, professional standards of care, infection control, accident hazards, incontinence care, nurse staffing, pharmacy services, and resident records. The facility failed to maintain proper feeding etiquette, revise care plans timely, reconcile medication orders, maintain infection control during wound care, ensure resident identification during transport, and post nurse staffing data daily.

Deficiencies (12)
Failure to maintain proper feeding etiquette during meal services for Resident #89.
Failure to revise comprehensive care plans timely for Residents #62 and #397.
Failure to meet professional standards of nursing practice related to medication order reconciliation for Resident #446.
Failure to maintain infection control practices during wound care for Resident #447.
Failure to ensure resident identification and conduct thorough investigation after misidentification incident for Resident #62.
Failure to ensure proper handling and dating of Foley catheter drainage bags for Resident #40.
Failure to post daily nurse staffing information as required.
Failure to ensure accountability of controlled substance inventories on medication carts.
Failure to accurately document incidents and notify family timely for Resident #398.
Failure to maintain required minimum direct care staff to resident ratio as mandated by the State of New Jersey.
Failure to ensure new employees completed required health history and physical examination within required timeframe.
Failure to ensure new employees received required two-step Mantoux tuberculin skin test.
Report Facts
Census: 95 Total Capacity: 106 Deficiencies cited: 12 Staffing ratios: 8 Staffing ratios: 10 Staffing ratios: 14 Medication count discrepancy: 1 Medication count discrepancy: 1

Employees mentioned
NameTitleContext
LPN #1Licensed Practical NurseInvolved in medication cart inventory and resident misidentification incident.
LPN #2Licensed Practical NurseInvolved in medication cart inventory and medication administration.
IP/SE/ADONInfection Preventionist/Staff Educator/Assistant Director of NursingProvided information on employee health requirements and infection control.
DONDirector of NursingProvided information on staffing and employee health requirements.
SCStaffing CoordinatorProvided information on staffing ratios and staffing challenges.
LNHALicensed Nursing Home AdministratorProvided information on staffing ratios and recruitment efforts.

Inspection Report

Complaint Investigation
Deficiencies: 1 Date: Nov 21, 2023

Visit Reason
The inspection was conducted based on a complaint regarding medication administration errors involving discontinued medications not being removed from active inventory, which led to a Licensed Practical Nurse administering Resident #1's medication to Resident #2.

Complaint Details
Complaint #NJ#169185 involved a medication error where discontinued medication for Resident #1 was administered to Resident #2. The complaint was substantiated by interviews and record reviews, including statements from the LPN, Licensed Nursing Home Administrator, Director of Nursing, and Social Worker.
Findings
The facility failed to ensure discontinued medications were removed from active inventory, resulting in an LPN administering the wrong resident's medication. The investigation confirmed the medication was correct but labeled with the wrong patient's name, and the LPN did not verify before administration.

Deficiencies (1)
Failure to ensure discontinued medications for Resident #1 were removed from active inventory, leading to medication being administered to Resident #2.
Report Facts
Residents reviewed: 4 Residents affected: 2 Medication administration dates for Resident #1: 22 Medication administration dates for Resident #2: 14

Employees mentioned
NameTitleContext
Licensed Practical NurseLPNIdentified as the employee who administered the wrong medication without verification
Licensed Nursing Home AdministratorLNHAConducted investigation and obtained verbal statement from the LPN
Director of NursingDONProvided information about medication discontinuation and facility medication policies
Assistant Director of NursingADONCompleted disciplinary report identifying the LPN
Social WorkerSWReported family concerns and participated in investigation meetings
Unit ManagerUMParticipated in meetings and investigation of the medication error

Inspection Report

Complaint Investigation
Census: 97 Deficiencies: 2 Date: Nov 21, 2023

Visit Reason
The inspection was conducted based on a complaint visit (Complaint #: NJ#169185) to investigate medication administration errors and staffing deficiencies at Laurel Manor Healthcare and Rehabilitation Center.

Complaint Details
The complaint investigation revealed that the facility failed to remove discontinued medications from active inventory, leading to a medication error where Resident #2 received Resident #1's medication. The Licensed Practical Nurse admitted to the error. The facility also failed to maintain required staffing ratios as mandated by New Jersey law.
Findings
The facility was found not in substantial compliance due to a medication error where a Licensed Practical Nurse administered the wrong resident's medication, and failure to maintain required minimum direct care staff-to-resident ratios on multiple shifts. The facility was deficient in Certified Nurse Aide staffing for 21 out of 21 day shifts and 17 out of 21 evening shifts reviewed.

Deficiencies (2)
Failure to ensure discontinued medications were removed from active inventory, resulting in a Licensed Practical Nurse administering Resident #1's medication to Resident #2.
Failure to maintain the required minimum direct care staff-to-resident ratios as mandated by the State of New Jersey for 21 out of 21 day shifts and 17 out of 21 evening shifts reviewed.
Report Facts
Census: 97 Sample Size: 4 Deficient CNA staffing day shifts: 21 Deficient CNA staffing evening shifts: 17

Employees mentioned
NameTitleContext
Licensed Practical Nurse (LPN)Identified as the employee who administered the wrong medication to Resident #2.
Licensed Nursing Home Administrator (LNHA)Conducted investigation and obtained verbal statement from the LPN regarding medication error.
Director of Nursing (DON)Provided statements regarding medication availability and staffing.
Social Worker (SW)Attended meetings regarding the medication error and resident concerns.
Unit Manager (UM)Participated in meetings about resident care and medication error.

Inspection Report

Routine
Deficiencies: 3 Date: Feb 9, 2022

Visit Reason
The inspection was conducted to assess compliance with medication storage requirements, infection prevention and control practices, and wound care procedures at Laurel Manor Healthcare and Rehabilitation Center.

Findings
The facility failed to properly store medications within acceptable temperature ranges, failed to implement proper personal protective equipment (PPE) usage according to guidelines to minimize infection spread, and failed to follow proper hand hygiene and wound care procedures.

Deficiencies (3)
Failed to properly store medications within acceptable temperature ranges in one medication refrigerator, resulting in potential medication deterioration.
Failed to implement personal protective equipment (PPE) according to NJ DOH and CDC guidelines, including lack of eye protection among staff on multiple units and during wound treatment.
Failed to follow proper hand hygiene during wound care, including inadequate hand washing duration and failure to remove gloves or perform hand hygiene after touching contaminated surfaces.
Report Facts
Medication refrigerator temperature: 80 Medication refrigerator temperature: 42 Medication refrigerator temperature range: 36 Medication refrigerator temperature range: 46 Medication dosage: 250 Medication administration time: 9 Hand washing friction time: 20

Employees mentioned
NameTitleContext
Licensed Practical Nurse/Unit Manager (LPN/UM)Interviewed regarding medication refrigerator temperature and handling of medications
Licensed Practical Nurse (LPN)Noticed refrigerator unplugged and moved medications; interviewed about medication handling
Director of Nursing (DON)Provided information on medication storage procedures and infection control expectations
Assistant Director of Nursing/Infection Preventionist (ADON/IP)Provided information on PPE requirements and COVID-19 activity levels
Registered Nurse/Unit Manager (RN/UM)Observed during PPE compliance and wound care; interviewed about PPE and infection control
Certified Nursing Assistants (CNAs)Observed and interviewed regarding PPE use and infection control practices
Licensed Practical Nurse (LPN)Observed performing wound care with improper hand hygiene
Director of Social Services (DSS)Observed entering PUI room without proper eye protection; interviewed about PPE use

Document

Deficiencies: 0 Date: Feb 9, 2022

Visit Reason
Document is not related to regulatory oversight or inspection; it is a prompt to open the PDF portfolio in specific software.

Findings
No inspection or regulatory content present; only instructions for opening the PDF portfolio.

Inspection Report

Life Safety
Deficiencies: 2 Date: Feb 7, 2022

Visit Reason
A Life Safety Code Survey was conducted by the New Jersey Department of Health to assess compliance with Medicare/Medicaid participation requirements related to fire safety and the 2012 NFPA 101 Life Safety Code.

Findings
The facility was found noncompliant with life safety requirements, specifically failing to provide at least two remote exits for each floor, and having corridor doors with penetrations that do not resist smoke passage, compromising fire safety.

Deficiencies (2)
Failed to provide at least two exits, remote from each other, for each floor or fire section of the building; only one means of egress from the 2nd floor was available.
Corridor doors had penetrations (holes drilled) that compromised their ability to resist the passage of smoke, observed in 2 of 65 resident room/office corridor doors.
Report Facts
Number of corridor doors with penetrations: 2 Diameter of holes in therapy room door: 1 Diameter of holes in trash and soiled linen closet door: 1 Number of smoke zones in facility: 7

Employees mentioned
NameTitleContext
AdministratorInterviewed regarding facility layout, waivers, and fire safety findings.
Corporate Director of Facilities (CDOF)Present during inspection and confirmed findings of deficient exits and door penetrations.
Maintenance Staff (MS)Present during inspection and confirmed findings of door penetrations.
Maintenance DirectorEducated on fire safety requirements and responsible for auditing doors to ensure no penetrations.

Inspection Report

Complaint Investigation
Census: 95 Deficiencies: 1 Date: Sep 25, 2021

Visit Reason
The inspection was conducted based on complaints NJ147948 and NJ146790 regarding the facility's compliance with 42 CFR Part 483, Subpart B for Long Term Care Facilities.

Complaint Details
Complaint Intake: NJ147948. The complaint investigation found the facility failed to notify the family of a medication change for Resident #1. Resident #1 was their own responsible party and was not informed or documented as notified about the medication change.
Findings
The facility failed to notify the family of a medication change for one resident (Resident #1) reviewed for notification of changes. The resident was their own responsible party, and there was no documentation that the medication change was discussed with the resident or family. The facility policy requires notification and documentation of such changes.

Deficiencies (1)
Failure to notify the resident or responsible party of a medication change for Resident #1.
Report Facts
Census: 95 Sample Size: 4

Employees mentioned
NameTitleContext
Licensed Practical Nurse #3Licensed Practical NurseNamed in relation to failure to notify resident/family of medication change and nurse's notes documentation
Director of NursingDirector of NursingProvided expectations regarding notification of medication changes to resident or responsible party

Inspection Report

Routine
Census: 92 Deficiencies: 0 Date: Aug 12, 2021

Visit Reason
A COVID-19 Focused Infection Control Survey was conducted by the New Jersey Department of Health to assess compliance with infection control regulations.

Findings
The facility was found to be in compliance with 42 CFR §483.80 infection control regulations and has implemented the CMS and CDC recommended practices for COVID-19.

Report Facts
Sample size: 6 Sample size: 3

Inspection Report

Routine
Census: 86 Deficiencies: 0 Date: Mar 11, 2021

Visit Reason
A COVID-19 Focused Infection Control Survey was conducted by the New Jersey Department of Health to assess compliance with infection control regulations.

Findings
The facility was found to be in compliance with 42 CFR §483.80 infection control regulations and has implemented the CMS and CDC recommended practices for COVID-19.

Report Facts
Sample size: 8

Inspection Report

Routine
Census: 80 Deficiencies: 0 Date: Jan 29, 2021

Visit Reason
A COVID-19 Focused Infection Control Survey was conducted by the New Jersey Department of Health to assess compliance with infection control regulations.

Findings
The facility was found to be in compliance with 42 CFR §483.80 infection control regulations and has implemented the CMS and CDC recommended practices for COVID-19.

Report Facts
Sample size: 8

Inspection Report

Routine
Census: 76 Deficiencies: 0 Date: Jan 4, 2021

Visit Reason
A COVID-19 Focused Infection Control Survey was conducted by the New Jersey Department of Health to assess compliance with infection control regulations.

Findings
The facility was found to be in compliance with 42 CFR §483.80 infection control regulations and has implemented the CMS and CDC recommended practices for COVID-19.

Report Facts
Sample size: 8

Inspection Report

Routine
Census: 93 Deficiencies: 0 Date: Dec 10, 2020

Visit Reason
A COVID-19 Focused Infection Control Survey was conducted by the New Jersey Department of Health to assess compliance with infection control regulations and CDC recommended practices for COVID-19.

Findings
The facility was found to be in compliance with 42 CFR §483.80 infection control regulations and has implemented the CMS and CDC recommended practices for COVID-19.

Report Facts
Sample size: 3

Inspection Report

Routine
Census: 91 Deficiencies: 0 Date: Nov 23, 2020

Visit Reason
A COVID-19 Focused Infection Control Survey was conducted by the New Jersey Department of Health to assess compliance with infection control regulations related to COVID-19.

Findings
The facility was found to be in compliance with 42 CFR §483.80 infection control regulations and had implemented the CMS and CDC recommended practices for COVID-19.

Report Facts
Sample size: 3

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