Deficiencies (last 2 years)
Deficiencies (over 2 years)
1 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
78% better than Wisconsin average
Wisconsin average: 4.6 deficiencies/yearDeficiencies per year
4
3
2
1
0
Census
Latest occupancy rate
24 residents
Based on a September 2024 inspection.
This facility has shown a decline in demand based on occupancy rates.
Occupancy over time
Inspection Report
Complaint Investigation
Census: 24
Deficiencies: 0
Date: Sep 9, 2024
Visit Reason
Surveyors completed a standard licensure survey and complaint investigation at Laurel Oaks.
Complaint Details
The complaint was unsubstantiated.
Findings
No deficiencies were identified. The complaint was unsubstantiated.
Inspection Report
Complaint Investigation
Census: 103
Deficiencies: 0
Date: Feb 23, 2024
Visit Reason
Surveyor conducted a verification visit and two complaint investigations at Laurel Oaks.
Complaint Details
Two complaints were investigated and both were found to be unsubstantiated.
Findings
No deficiencies were identified. Both complaints were unsubstantiated.
Report Facts
Revisit fee: 200
Inspection Report
Complaint Investigation
Deficiencies: 1
Date: Apr 7, 2023
Visit Reason
A complaint investigation was conducted on 04/07/2023 to determine if Laurel Oaks was in substantial compliance with Wisconsin statutes and administrative codes governing Residential Care Apartment Complexes (RCAC).
Complaint Details
Complaint investigation concluded on 04/07/2023; violations substantiated as per SOD #9YM711.
Findings
The Department found violations of Wis. Stat. ch. 50 and Wis. Admin. Code ch. DHS 89, resulting in a Statement of Deficiency (SOD #9YM711) and an imposed forfeiture of $200. The operator was ordered to comply with requirements and submit a Plan of Correction.
Deficiencies (1)
Violations of Wis. Stat. ch. 50 or Wis. Admin. Code ch. DHS 89 as identified in SOD #9YM711
Report Facts
Forfeiture amount: 200
Reduced forfeiture amount: 130
Forfeiture payment due days: 10
Plan of Correction submission days: 10
Compliance timeframe: 45
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Mary Beth Hoffman | Assisted Living Regional Director | Contact person for questions about the letter |
| Kenneth Brotheridge | Assisted Living Director | Signed the notice and order letter |
Inspection Report
Complaint Investigation
Census: 27
Deficiencies: 1
Date: Apr 7, 2023
Visit Reason
Surveyor completed 2 complaint surveys at Laurel Oaks on 04/07/2023, with one complaint substantiated and one unsubstantiated.
Complaint Details
Two complaints were investigated; one was substantiated and one was unsubstantiated.
Findings
One deficiency was identified related to the provider not entering into a risk agreement for Tenant 1, who had a risk of falls, resistiveness to care, and did not always remember to use his/her walker. The Executive Director acknowledged the missing risk agreements and reported auditing tenant records to ensure appropriate documentation.
Deficiencies (1)
Provider did not enter into a risk agreement for Tenant 1's risk of falls, resistiveness to cares, and not always remembering to use his/her walker.
Report Facts
Complaints investigated: 2
Complaints substantiated: 1
Complaints unsubstantiated: 1
Census: 27
Employees mentioned
| Name | Title | Context |
|---|---|---|
| A. ED A | Executive Director | Interviewed by surveyor; acknowledged missing risk agreements and auditing tenant records |
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