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Laurelwood at the Highlands
Assisted Living in USA
Laurelwood at the Highlands
Assisted Living in USA
Laurelwood at the Highlands is a 75-bed Enriched Housing Program administrated by Highland Community Development Corp. at 300 Hahnemann Trail in Pittsford, New York 14534, in Monroe County. Licensed as an Enriched Housing Program with license number 370-S-835 and expiration date active, the facility is affiliated with the University of Rochester as the only university-based retirement community in Rochester. Affiliations include the University of Rochester Medical Center, Highland Hospital, Eastman School of Music, Memorial Art Gallery, and Visiting Nurse Service. The campus occupies 52 acres in Pittsford. Pets are not permitted. Nursing services, licensed nurses and CNAs, and rehabilitation services are available.
Laurelwood connects to Hahnemann Square, the central hub of the campus, which provides access to two restaurants, Cupcakes Corner Bakery, a Wellness Center, and a salon. Residents have priority access to The Living Center, an on-campus skilled nursing and short-term rehabilitation facility staffed by board-certified faculty from the University of Rochester Medical Center. Laurel Way Memory Care, an eight-apartment secured memory care neighborhood with two registered nurses and 24-hour professional staff, is also on campus. Named programs include Independent Living, Assisted Living, and Memory Care. Activities include drawing, painting, crafts, baking, travelogue presentations, exercise, games, and museum and theater outings. The Village of Pittsford, the Erie Canal, and the Pittsford Library are within walking distance via campus paths.
The New York State Department of Health, Office of Aging and Long Term Care, has conducted 2 inspections, both with citations, compared to a state average of 9 inspections with 5 carrying citations. Eight total deficiencies have been recorded against a state average of 22. The most recent inspection on August 14, 2024, identified seven deficiencies related to resident services, environmental standards, medication management, and personnel with a plan of correction approved. An earlier November 1, 2022 inspection found one deficiency in records and reports. A September 21, 2022 complaint investigation found no violations. One complaint is on record at 1.3 per 100 occupied beds against a state average of 49.9. No enforcement actions are on file.
Laurelwood at the Highlands is suited for individuals seeking assisted living with University of Rochester affiliations and on-campus access to skilled nursing and memory care. Families should ask about the specific corrective actions implemented following the August 2024 inspection deficiencies in medication management, environmental standards, and personnel practices before placement.
75-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
About this community
Facility TypeEnriched Housing Program
StatusActive
CountyMonroe
License Number370-S-835
Owner NameHighland Community Development Corp.
Rehabilitation Services
Licensed Nurses/CNAs
Food DescriptionTwo restaurants and wonderful dining spaces.
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
2 inspections
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
2 with citations, 0 without citations
New York average: 9 inspections (5 with citations)
1 complaint
1.3 complaints per 100 occupied beds
New York average: 49.9 complaints per 100 occupied beds
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
New York average: 79 complaints
Latest inspection
Date
August 14, 2024
Relicensure Survey8 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
New York average: 22 deficiencies
0
enforcement actions
No actions on recordPenalties or interventions imposed by state regulators when facilities do not comply with quality, safety, or regulatory standards.
Inspection Report Summary for Laurelwood at the Highlands
The most recent inspection on August 14, 2024, identified seven deficiencies related to resident services, environmental standards, medication management, and personnel, with a plan of correction approved. Earlier inspections showed fewer issues, including one deficiency in records and reports on November 1, 2022, and no deficiencies found during a complaint investigation on September 21, 2022. No fines, immediate jeopardy findings, or enforcement actions were listed in the available reports. Complaint investigations were unsubstantiated or not present in the recent reports. The pattern suggests an increase in cited deficiencies in the latest inspection compared to prior ones.
Places of interest near Laurelwood at the Highlands
0.0 miles from city center
Estimated distance in miles from Pittsford's city center to Laurelwood at the Highlands's address, calculated via Google Maps.
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Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Compare Assisted Living around Usa The information below is reported by the New York State Department of Health.
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| Laurelwood at the Highlands |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Pittsford | 75 | No | - | - |
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AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
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