Legacy Rehab & Care Center

Legacy Rehab & Care Center is a Nursing Home in Arizona

Legacy Rehab & Care… is a Nursing Home in Arizona

Legacy Rehab & Care Center

2812 Silver Creek Rd, Bullhead City, AZ 86442 View Map

Legacy Rehab & Care Center is a Nursing Home in Arizona

Legacy Rehab & Care… is a Nursing Home in Arizona

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Overview of Legacy Rehab & Care Center

Conveniently located in the charming neighborhood of Silver Creek Road, Bullhead City, AZ, Legacy Rehab & Care Center is an outstanding senior living community focusing on rehabilitation and skilled nursing. The community also provides occupational, physical, and speech therapy to help improve seniors’ well-being. With a compassionate and reliable team delivering top-tier care and assistance, seniors can rest assured of meeting their special needs and preferences.

Ensuring that residents age gracefully with its care, the community conducts carefully thought-of activities and events that encourage them to remain active and socially engaged. Here, residents also do not have to worry about meal preparation, as there are various dining options served to cater to dietary needs and preferences. Legacy Rehab & Care Center strives to provide a safe place for seniors to spend their golden years without worries.

Home Information THE LEGACY REHAB & CARE CENTER
  • Occupancy trails most facilities in the state, suggesting excess open capacity. Bed capacity aligns with the typical community size in the state, allowing steady admissions. Resident stays are comparable to other state facilities, implying stable turnover.

  • Home revenue sits below most peers, indicating modest billing throughput. Payroll costs fall below most facilities, hinting at lean staffing budgets. Total income mirrors statewide norms, reflecting a balanced margin profile.

  • Medicare nights lag behind other facilities, revealing limited Medicare demand. Medicaid nights sit above most state facilities, underscoring deep Title XIX coverage. Private pay nights hover around the statewide average, supporting a diversified mix.

Occupancy
Beds
120
Occupancy
52.4%
Total Bed Days Available
46720
Avg. Length of Stay
49 days
Avg. Residents per Day
62
Finance
Home Revenue
$7,154,435.00
Payroll Costs
$3,158,965.00
Profit
$589,204.00
Total Home Costs
$7,751,778.00
Payroll % of Revenue Info Percentage of home revenue spent on payroll costs.
44.2%
House Specifics:
CCN
35097
Owner Name
CREATIVE CARE INC
Rural vs. Urban
Urban
County
Mohave
Type of Control
Voluntary Nonprofit — Church
Operations
Total Admissions
419
Total Discharges
409
% Medicaid Admissions
11%
% Medicare Admissions
40%
% Private Pay Admissions
49%
% Medicaid Discharges
16%
% Medicare Discharges
36%
% Private Pay Discharges
47%
Quality Ratings
Overall Rating Info CMS 5-star rating based on health inspections, staffing, and quality measures.
5 / 5
Health Inspection Rating Info Rating based on deficiencies found during state health inspections.
5 / 5
Staffing Rating Info Rating based on nurse staffing hours per resident per day.
3 / 5
QM Rating Info Quality Measures rating based on clinical outcomes for residents.
3 / 5
Nurse Hours / Resident / Day Info Total nurse staffing hours per resident per day.
3.86 hrs
Medicaid, Medicare & Private
Medicare Nights Info Number of resident nights paid by Medicare for short-term or rehab care.
10902
Medicaid Nights Info Resident nights covered by Medicaid for long-term care or support services.
3996
Free Market Nights Info Nights paid privately by residents or families, without Medicare/Medicaid coverage.
5263
Bed community size
120-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
18+ years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 0 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating
BBB Rating: A+ (Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

License Status
Active
Facility Type
Nursing Care Institution
License Expiration
August 31, 2026

Additional licensing details

License number: NCI-2664
CMS Certification Number: 35097
Qualification: Health Care

Ownership & operating entity

Legacy Rehab & Care Center is legally operated by The Legacy Rehab & Care Center, and administrated by KRISTEN OTT.

Administrator: KRISTEN OTT
Nonprofit ownership: No

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Ms. Kristen Ott, President

What does this home offer?

Check icon

Accept Medicaid: Yes

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Total Residents: 120

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Accept Medicaid

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Total Residents

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Types of Care at Legacy Rehab & Care Center

Nursing Home
Contact Legacy Rehab & Care Center

Performance summary

Key indicators of commitment to quality care and safety.

Ratings

Quality Rating
A Highest rating

Based on state quality rating data.

Inspection History

In Arizona, the Department of Social Services (for ALFs) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

10 visits/inspections

8 complaint inspections

10 routine inspections

Latest inspection

Date:August 21, 2025
Type:Complaint
Results:No deficiencies

8 complaints

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

Arizona average: 6 complaints

6 violations

Violations indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Arizona average: 12 violations

Places of interest near Legacy Rehab & Care Center

Address 3.6 miles from city center

Address 2812 Silver Creek Rd, Bullhead City, AZ 86442

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Comparison Chart

Compare Nursing Homes around Bullhead
Legacy Rehab & Care Center
AL

For seniors needing help with daily tasks but not full-time nursing.

IL

For self-sufficient seniors seeking community and minimal assistance.

MC

Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

24/7 care needed

Bullhead City
120
No
A+
0
CREATIVE CARE INC
52.4%
$7,154,435.00
$3,158,965.00
44.2%
61.60
5/5
3.8604
5/5
3/5
3/5
Davis Place Senior Living
AL

For seniors needing help with daily tasks but not full-time nursing.

RC

Respite Care

Bullhead City
47
Yes
A+
9
-
-
-
-
-
-
-
-
-
-
-

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

92
Total Staff
87
Employees
5
Contractors
23,646
Total Hours (Quarter)
31
Avg Staff/Day
8.4
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse 5 7.1 No
Licensed Practical Nurse 16 9 Yes
Certified Nursing Assistant 37 9.2 No
Staff by Category
Administration
2 staff
4hs shift avg
Nursing Staff
70 staff
9.1hs shift avg
Physicians & Practitioners
4 staff
8.2hs shift avg
Therapy Services
10 staff
5.8hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
1 staff
3.4hs shift avg
Dietary Services
3 staff
7.1hs shift avg
Other Services
2 staff
8.1hs shift avg
Contractor Analysis
3.1%
of total hours from contractors
738 contractor hours this quarter
Licensed Practical Nurse: 4 Medical Director: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant 37 0 37 10,068 91 100% 9.2
Licensed Practical Nurse 12 4 16 4,962 91 100% 9
Medication Aide/Technician 6 0 6 2,384 91 100% 9.7
Registered Nurse 5 0 5 960 84 92% 7.1
Clinical Nurse Specialist 2 0 2 893 66 73% 8.4
Physical Therapy Aide 4 0 4 815 65 71% 7
Nurse Practitioner 2 0 2 569 62 68% 8
Dental Services Staff 2 0 2 560 57 63% 8.1
Dietitian 1 0 1 508 62 68% 8.2
RN Director of Nursing 1 0 1 477 60 66% 8
Respiratory Therapy Technician 2 0 2 376 62 68% 6.1
Other Dietary Services Staff 2 0 2 269 47 52% 5.7
Administrator 1 0 1 240 60 66% 4
Speech Language Pathologist 2 0 2 212 27 30% 7.8
Nurse Aide in Training 5 0 5 194 15 16% 10.2
Physical Therapy Assistant 2 0 2 110 53 58% 2.1
Qualified Social Worker 1 0 1 48 14 15% 3.4
Medical Director 0 1 1 2 1 1% 1.5
Check out this article

Guides for Better Senior Living

From costs to care, explore the most important topics to make informed decisions about your future.

Claim What’s Yours: Financial Aid for Arizona Seniors

Program
State Program Name
Eligibility
Benefits
Arizona Long Term Care System
ALTCS
  • General: Age 65+ or disabled, Arizona resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • AZ Specifics: Covers tribal members; rural outreach.
  • Services: In-home care (6-8 hours/day), assisted living, nursing home care, medical services, transportation (10 trips/month).
Non-Medical Home and Community Based Services
AZ DES Non-Medical HCBS
  • General: Age 60+, Arizona resident, at risk of institutionalization.
  • Income Limits: ~$2,000/month (individual, varies).
  • Asset Limits: $10,000 (individual).
  • AZ Specifics: Limited funding; waitlists common.
  • Services: Homemaker services (3-5 hours/week), respite care (up to 10 days/year), adult day care (~$60/day).
Senior Community Service Employment Program (SCSEP)
AZ SCSEP
  • General: Age 55+, Arizona resident, unemployed, low-income.
  • Income Limits (2025): ~$1,519/month (125% of poverty level, individual).
  • Asset Limits: Not specified; income-driven.
  • AZ Specifics: Wages at highest of federal/state/local minimum ($14.35/hour in 2025).
  • Services: Paid training (20 hours/week), job placement (avg. $300-$500/month earnings), career counseling.
Weatherization Assistance Program (WAP)
AZ WAP
  • General: Age 60+ priority, Arizona resident, own/rent home, low-income.
  • Income Limits (2025): ~$2,510/month (200% of poverty level, individual).
  • Asset Limits: Not applicable; income-focused.
  • AZ Specifics: High demand in rural desert areas; limited annual funds.
  • Services: Insulation, weather stripping, HVAC repairs (avg. $500-$1,000/year savings).
Section 202 Supportive Housing for the Elderly
AZ Section 202
  • General: Age 62+, Arizona resident, very low income, able to live independently with support.
  • Income Limits (2025): ~$1,645/month (50% of area median income, individual, varies by county).
  • Asset Limits: $10,000 (individual, excludes home if owned).
  • AZ Specifics: Limited units; high demand in metro areas like Phoenix.
  • Services: Subsidized rent (30% of income, e.g., $300-$500/month), on-site services (housekeeping, transportation, ~$200/month value).
Arizona CARES Program
AZ CARES
  • General: Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.
  • Income Limits: No strict limit; cost-sharing above ~$2,500/month threshold.
  • Asset Limits: Not applicable; need-based.
  • AZ Specifics: Focus on rural access; complements ALTCS respite.
  • Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
AZ DES Non-Medical Home and Community Based Services (HCBS)
AZ DES Non-Medical HCBS
  • General: Age 60+ or disabled, Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.
  • Income Limits: Above Medicaid threshold but low-income (~$1,500-$2,500/month, varies by region).
  • Asset Limits: Not specified; income-driven eligibility.
  • AZ Specifics: Targets those ineligible for ALTCS; prioritizes rural and tribal areas.
  • Services: Homemaker services (3-5 hours/week), personal care (limited hours), respite care (up to 10 days/year), transportation (~5 trips/month).

Claim What’s Yours Financial Aid for Arizona Seniors

ALTCS

Arizona Long Term Care System

Requirements:
  • General:
    Age 65+ or disabled, Arizona resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • AZ Specifics:
    Covers tribal members; rural outreach.
Benefits without Contact:
  • Services: In-home care (6-8 hours/day), assisted living, nursing home care, medical services, transportation (10 trips/month).
AZ DES Non-Medical HCBS

Non-Medical Home and Community Based Services

Requirements:
  • General:
    Age 60+, Arizona resident, at risk of institutionalization.
  • Income Limits:
    ~$2,000/month (individual, varies).
  • Asset Limits:
    $10,000 (individual).
  • AZ Specifics:
    Limited funding; waitlists common.
Benefits without Contact:
  • Services: Homemaker services (3-5 hours/week), respite care (up to 10 days/year), adult day care (~$60/day).
AZ SCSEP

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, Arizona resident, unemployed, low-income.
  • Income Limits (2025):
    ~$1,519/month (125% of poverty level, individual).
  • Asset Limits:
    Not specified; income-driven.
  • AZ Specifics:
    Wages at highest of federal/state/local minimum ($14.35/hour in 2025).
Benefits without Contact:
  • Services: Paid training (20 hours/week), job placement (avg. $300-$500/month earnings), career counseling.
AZ WAP

Weatherization Assistance Program (WAP)

Requirements:
  • General:
    Age 60+ priority, Arizona resident, own/rent home, low-income.
  • Income Limits (2025):
    ~$2,510/month (200% of poverty level, individual).
  • Asset Limits:
    Not applicable; income-focused.
  • AZ Specifics:
    High demand in rural desert areas; limited annual funds.
Benefits without Contact:
  • Services: Insulation, weather stripping, HVAC repairs (avg. $500-$1,000/year savings).
AZ Section 202

Section 202 Supportive Housing for the Elderly

Requirements:
  • General:
    Age 62+, Arizona resident, very low income, able to live independently with support.
  • Income Limits (2025):
    ~$1,645/month (50% of area median income, individual, varies by county).
  • Asset Limits:
    $10,000 (individual, excludes home if owned).
  • AZ Specifics:
    Limited units; high demand in metro areas like Phoenix.
Benefits without Contact:
  • Services: Subsidized rent (30% of income, e.g., $300-$500/month), on-site services (housekeeping, transportation, ~$200/month value).
AZ CARES

Arizona CARES Program

Requirements:
  • General:
    Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.
  • Income Limits:
    No strict limit; cost-sharing above ~$2,500/month threshold.
  • Asset Limits:
    Not applicable; need-based.
  • AZ Specifics:
    Focus on rural access; complements ALTCS respite.
Benefits without Contact:
  • Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
AZ DES Non-Medical HCBS

AZ DES Non-Medical Home and Community Based Services (HCBS)

Requirements:
  • General:
    Age 60+ or disabled, Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.
  • Income Limits:
    Above Medicaid threshold but low-income (~$1,500-$2,500/month, varies by region).
  • Asset Limits:
    Not specified; income-driven eligibility.
  • AZ Specifics:
    Targets those ineligible for ALTCS; prioritizes rural and tribal areas.
Benefits without Contact:
  • Services: Homemaker services (3-5 hours/week), personal care (limited hours), respite care (up to 10 days/year), transportation (~5 trips/month).

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