Legacy Rehab & Care Center

Legacy Rehab & Care Center is a Nursing Home in Arizona

Legacy Rehab & Care… is a Nursing Home in Arizona

Legacy Rehab & Care Center

2812 Silver Creek Rd, Bullhead City, AZ 86442 View Map

Legacy Rehab & Care Center is a Nursing Home in Arizona

Legacy Rehab & Care… is a Nursing Home in Arizona

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Overview of Legacy Rehab & Care Center

Conveniently located in the charming neighborhood of Silver Creek Road, Bullhead City, AZ, Legacy Rehab & Care Center is an outstanding senior living community focusing on rehabilitation and skilled nursing. The community also provides occupational, physical, and speech therapy to help improve seniors’ well-being. With a compassionate and reliable team delivering top-tier care and assistance, seniors can rest assured of meeting their special needs and preferences.

Ensuring that residents age gracefully with its care, the community conducts carefully thought-of activities and events that encourage them to remain active and socially engaged. Here, residents also do not have to worry about meal preparation, as there are various dining options served to cater to dietary needs and preferences. Legacy Rehab & Care Center strives to provide a safe place for seniors to spend their golden years without worries.

+1 928-763-1404

Managed by Kristen

Administrator

Kristen is the Administrator for The Legacy Rehab & Care Center. She has been a licensed Nursing Home Administrator since 2011 and has worked with the organization in various roles since 2006. Kristen is dedicated to providing quality care and is passionate about serving Bullhead’s rural community.

Rating

5 / 5

Overall rating based on health inspections, staffing and quality measures.

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 120

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Arizona average
Occupancy rate 52.4%
Residents per day (avg) 62
Occupancy rate
52.4%
Residents per day (avg)
62

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

40% of new residents, usually for short-term rehab.

Typical stay 2 - 3 months

Private pay

49% of new residents, often for short stays.

Typical stay 26 days

Medicaid

11% of new residents, often for long-term daily care.

Typical stay 2 - 3 months

Finances and operations

Voluntary non-profit home
Church
Home revenue
$7.2M
Surplus of revenue
$589.2K
Voluntary non-profit home Church
Home revenue
$7,154,435.00
Surplus of revenue
$589,204.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$3.2M
44.2% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$4.6M
Total costs $7.8M
Bed community size
120-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
18+ years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 0 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating
BBB Rating: A+ (Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

License Status
Active
Facility Type
Nursing Care Institution
License Expiration
August 31, 2026

Additional licensing details

License number: NCI-2664
CMS Certification Number: 35097
Qualification: Health Care

Ownership & operating entity

Legacy Rehab & Care Center is legally operated by The Legacy Rehab & Care Center, and administrated by KRISTEN OTT.

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Ms. Kristen Ott, President

What does this home offer?

Check icon

Accept Medicaid: Yes

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Total Residents: 120

Check icon

Accept Medicaid

Check icon

Total Residents

Types of Care at Legacy Rehab & Care Center

Nursing Home
Contact Legacy Rehab & Care Center

Performance summary

Key indicators of commitment to quality care and safety.

Ratings

Quality Rating
A Highest rating

Based on state quality rating data.

Inspection History

In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.

10 visits/inspections

8 complaint inspections

Arizona average: 6 complaint visits

Arizona average: 5 inspections

Latest inspection

Date:August 21, 2025
Type:Complaint
Results:No deficiencies

8 complaints

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

Arizona average: 6 complaints

6 violations

Violations indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Arizona average: 12 violations

Comparison Chart

The information below is reported by the Arizona Department of Health Services, Bureau of Long Term Care Licensing.
Compare Nursing Homes around Bullhead
Legacy Rehab & Care Center
AL

For seniors needing help with daily tasks but not full-time nursing.

IL

For self-sufficient seniors seeking community and minimal assistance.

MC

Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

24/7 care needed

Bullhead City
120
No
A+
0
CREATIVE CARE INC
52.4%
$7,154,435.00
$3,158,965.00
44.2%
61.60
5/5
3.8604
5/5
3/5
3/5
Davis Place Senior Living
AL

For seniors needing help with daily tasks but not full-time nursing.

RC

Respite Care

Bullhead City
47
Yes
A+
9
-
-
-
-
-
-
-
-
-
-
-
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Places of interest near Legacy Rehab & Care Center

Address 3.6 miles from city center

Address 2812 Silver Creek Rd, Bullhead City, AZ 86442

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Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

92
Total Staff
87
Employees
5
Contractors
23,646
Total Hours (Quarter)
31
Avg Staff/Day
8.4
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse57.1 No
Licensed Practical Nurse169 Yes
Certified Nursing Assistant379.2 No
Staff by Category
Administration
2 staff
4hs shift avg
Nursing Staff
70 staff
9.1hs shift avg
Physicians & Practitioners
4 staff
8.2hs shift avg
Therapy Services
10 staff
5.8hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
1 staff
3.4hs shift avg
Dietary Services
3 staff
7.1hs shift avg
Other Services
2 staff
8.1hs shift avg
Contractor Analysis
3.1%
of total hours from contractors
738 contractor hours this quarter
Licensed Practical Nurse: 4 Medical Director: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant3703710,06891100%9.2
Licensed Practical Nurse124164,96291100%9
Medication Aide/Technician6062,38491100%9.7
Registered Nurse5059608492%7.1
Clinical Nurse Specialist2028936673%8.4
Physical Therapy Aide4048156571%7
Nurse Practitioner2025696268%8
Dental Services Staff2025605763%8.1
Dietitian1015086268%8.2
RN Director of Nursing1014776066%8
Respiratory Therapy Technician2023766268%6.1
Other Dietary Services Staff2022694752%5.7
Administrator1012406066%4
Speech Language Pathologist2022122730%7.8
Nurse Aide in Training5051941516%10.2
Physical Therapy Assistant2021105358%2.1
Qualified Social Worker101481415%3.4
Medical Director011211%1.5

Health Inspection History

Source: CMS Health Citations (Dec 2021 – Sep 2025)

3
Inspections
6
Total Citations
0
Critical (J-L)
0
Serious (G-I)
2
Citations/Inspection
Sep 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
0
Moderate (D-F)
6
Serious (G-I)
0
Critical (J-L)
0
What do these levels mean?
Top Deficiency Categories
Resident Rights
2
33% of total
Infection Control
1
17% of total
Environmental
1
17% of total
Citation Sources
Standard Inspections 5
Complaint Investigations 1
State Comparison (AZ)
Avg Citations (State)
23.2
This Facility: 6
Avg Critical (State)
0.1
This Facility: 0
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Sep 09, 2025 D Resident RightsF0628 Corrected
Feb 09, 2023 E EnvironmentalF0921 Corrected
Feb 09, 2023 D Care PlanningF0645 Corrected
Dec 02, 2021 E Infection ControlF0880 Corrected
Dec 02, 2021 D Care PlanningF0658 Corrected
Dec 02, 2021 D Resident RightsF0623 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit Corporation
Resident Census by Payment Source
65 Total Residents
Medicare 21 (32.3%)
Medicaid 34 (52.3%)
Private Pay/Other 10 (15.4%)
Programs & Services
Residents' Group
Nurse Aide Training
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
9.9 Score
30% worse than avg State avg: 7.6

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
20.0 Score
24% worse than avg State avg: 16.1

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
8.4%
Lost Too Much Weight
6.6%
Urinary Tract Infection
2.3%
Depressive Symptoms
0.0%
Falls with Major Injury
6.7%
Pneumococcal Vaccine
100.0%
Antipsychotic Use
18.6%
Walking Ability Worsened
24.9%
Influenza Vaccine
100.0%
High Risk Residents with Pressure Ulcers
2.7%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
26.6%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
99.4% 9% better than avg State: 91.5%
Short-Stay Residents Who Received a New Antipsychotic Medication
0.7% 30% better than avg State: 1.0%
Influenza Vaccine
98.3% 13% better than avg State: 87.3%
Check out this article

Guides for Better Senior Living

From costs to care, explore the most important topics to make informed decisions about your future.

Claim What’s Yours: Financial Aid for Arizona Seniors

Program
State Program Name
Eligibility
Benefits
Arizona Long Term Care System
ALTCS
  • General: Age 65+ or disabled, Arizona resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • AZ Specifics: Covers tribal members; rural outreach.
  • Services: In-home care (6-8 hours/day), assisted living, nursing home care, medical services, transportation (10 trips/month).
Non-Medical Home and Community Based Services
AZ DES Non-Medical HCBS
  • General: Age 60+, Arizona resident, at risk of institutionalization.
  • Income Limits: ~$2,000/month (individual, varies).
  • Asset Limits: $10,000 (individual).
  • AZ Specifics: Limited funding; waitlists common.
  • Services: Homemaker services (3-5 hours/week), respite care (up to 10 days/year), adult day care (~$60/day).
Senior Community Service Employment Program (SCSEP)
AZ SCSEP
  • General: Age 55+, Arizona resident, unemployed, low-income.
  • Income Limits (2025): ~$1,519/month (125% of poverty level, individual).
  • Asset Limits: Not specified; income-driven.
  • AZ Specifics: Wages at highest of federal/state/local minimum ($14.35/hour in 2025).
  • Services: Paid training (20 hours/week), job placement (avg. $300-$500/month earnings), career counseling.
Weatherization Assistance Program (WAP)
AZ WAP
  • General: Age 60+ priority, Arizona resident, own/rent home, low-income.
  • Income Limits (2025): ~$2,510/month (200% of poverty level, individual).
  • Asset Limits: Not applicable; income-focused.
  • AZ Specifics: High demand in rural desert areas; limited annual funds.
  • Services: Insulation, weather stripping, HVAC repairs (avg. $500-$1,000/year savings).
Section 202 Supportive Housing for the Elderly
AZ Section 202
  • General: Age 62+, Arizona resident, very low income, able to live independently with support.
  • Income Limits (2025): ~$1,645/month (50% of area median income, individual, varies by county).
  • Asset Limits: $10,000 (individual, excludes home if owned).
  • AZ Specifics: Limited units; high demand in metro areas like Phoenix.
  • Services: Subsidized rent (30% of income, e.g., $300-$500/month), on-site services (housekeeping, transportation, ~$200/month value).
Arizona CARES Program
AZ CARES
  • General: Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.
  • Income Limits: No strict limit; cost-sharing above ~$2,500/month threshold.
  • Asset Limits: Not applicable; need-based.
  • AZ Specifics: Focus on rural access; complements ALTCS respite.
  • Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
AZ DES Non-Medical Home and Community Based Services (HCBS)
AZ DES Non-Medical HCBS
  • General: Age 60+ or disabled, Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.
  • Income Limits: Above Medicaid threshold but low-income (~$1,500-$2,500/month, varies by region).
  • Asset Limits: Not specified; income-driven eligibility.
  • AZ Specifics: Targets those ineligible for ALTCS; prioritizes rural and tribal areas.
  • Services: Homemaker services (3-5 hours/week), personal care (limited hours), respite care (up to 10 days/year), transportation (~5 trips/month).

Claim What’s Yours Financial Aid for Arizona Seniors

ALTCS

Arizona Long Term Care System

Requirements:
  • General:
    Age 65+ or disabled, Arizona resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • AZ Specifics:
    Covers tribal members; rural outreach.
Benefits without Contact:
  • Services: In-home care (6-8 hours/day), assisted living, nursing home care, medical services, transportation (10 trips/month).
AZ DES Non-Medical HCBS

Non-Medical Home and Community Based Services

Requirements:
  • General:
    Age 60+, Arizona resident, at risk of institutionalization.
  • Income Limits:
    ~$2,000/month (individual, varies).
  • Asset Limits:
    $10,000 (individual).
  • AZ Specifics:
    Limited funding; waitlists common.
Benefits without Contact:
  • Services: Homemaker services (3-5 hours/week), respite care (up to 10 days/year), adult day care (~$60/day).
AZ SCSEP

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, Arizona resident, unemployed, low-income.
  • Income Limits (2025):
    ~$1,519/month (125% of poverty level, individual).
  • Asset Limits:
    Not specified; income-driven.
  • AZ Specifics:
    Wages at highest of federal/state/local minimum ($14.35/hour in 2025).
Benefits without Contact:
  • Services: Paid training (20 hours/week), job placement (avg. $300-$500/month earnings), career counseling.
AZ WAP

Weatherization Assistance Program (WAP)

Requirements:
  • General:
    Age 60+ priority, Arizona resident, own/rent home, low-income.
  • Income Limits (2025):
    ~$2,510/month (200% of poverty level, individual).
  • Asset Limits:
    Not applicable; income-focused.
  • AZ Specifics:
    High demand in rural desert areas; limited annual funds.
Benefits without Contact:
  • Services: Insulation, weather stripping, HVAC repairs (avg. $500-$1,000/year savings).
AZ Section 202

Section 202 Supportive Housing for the Elderly

Requirements:
  • General:
    Age 62+, Arizona resident, very low income, able to live independently with support.
  • Income Limits (2025):
    ~$1,645/month (50% of area median income, individual, varies by county).
  • Asset Limits:
    $10,000 (individual, excludes home if owned).
  • AZ Specifics:
    Limited units; high demand in metro areas like Phoenix.
Benefits without Contact:
  • Services: Subsidized rent (30% of income, e.g., $300-$500/month), on-site services (housekeeping, transportation, ~$200/month value).
AZ CARES

Arizona CARES Program

Requirements:
  • General:
    Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.
  • Income Limits:
    No strict limit; cost-sharing above ~$2,500/month threshold.
  • Asset Limits:
    Not applicable; need-based.
  • AZ Specifics:
    Focus on rural access; complements ALTCS respite.
Benefits without Contact:
  • Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
AZ DES Non-Medical HCBS

AZ DES Non-Medical Home and Community Based Services (HCBS)

Requirements:
  • General:
    Age 60+ or disabled, Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.
  • Income Limits:
    Above Medicaid threshold but low-income (~$1,500-$2,500/month, varies by region).
  • Asset Limits:
    Not specified; income-driven eligibility.
  • AZ Specifics:
    Targets those ineligible for ALTCS; prioritizes rural and tribal areas.
Benefits without Contact:
  • Services: Homemaker services (3-5 hours/week), personal care (limited hours), respite care (up to 10 days/year), transportation (~5 trips/month).
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