Every person who worked here at any point in the quarter, employees and contractors. It is not how many are on site at once: that is the "on an average day" figure.
123
106 employees · 17 contractors · 37 on an average day Legacy Rehab & Care Center
Nursing Home, Memory Care, Respite Care & Skilled Nursing · Bullhead City, AZ
ALM Inspection Grade
A+
ALM's inspection grade is 97 / 100, an A+ — 12 points above the Arizona average for CMS-certified facilities (85/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
ALM's inspection grade is 97 / 100, an A+ — 12 points above the Arizona average for CMS-certified facilities (85/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
CMS overall rating
5/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
5/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Legacy Rehab & Care Center
Nursing Home, Memory Care, Respite Care & Skilled Nursing · Bullhead City, AZ
ALM Inspection Grade
A+
ALM's inspection grade is 97 / 100, an A+ — 12 points above the Arizona average for CMS-certified facilities (85/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
ALM's inspection grade is 97 / 100, an A+ — 12 points above the Arizona average for CMS-certified facilities (85/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
CMS overall rating
5/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
5/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Legacy Rehab & Care Center accepts Medicare, Medicaid, and private pay.
Overview of Legacy Rehab & Care Center
Legacy Rehab & Care Center operates a 120-bed healthcare facility in Bullhead City, Arizona, handling skilled nursing, long-term nursing home care, memory care, and temporary respite stays. Licensed nursing staff remain on duty around the clock to provide continuous clinical support. Memory care delivers specialized supervision in a secured unit to protect residents at risk of wandering, while short-term respite admissions allow family caregivers to step away for travel or recovery.
Therapy and rehabilitation services operate directly on campus to assist with physical recovery. Daily clinical attention averages 3 hours and 39 minutes of direct nurse staffing per resident. Long-term stays and rehabilitative visits are funded through Medicare, Medicaid, or direct private payment. Medicare targets short-term recovery following an inpatient hospital admission, Medicaid assists when personal assets run low during extended stays, and private pay covers services directly from personal funds.
Families looking for dependable clinical oversight, memory support, or temporary caregiver relief can utilize this center’s flexible medical programs.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing
Data period: Q2 2026 (April 1 – June 30, 2026).
Nursing care per resident per day and state rankings: CMS Provider Information.
Headcount, shifts and contractors: CMS Payroll-Based Journal (PBJ).
Resident count: CMS Long-Term Care Facility Characteristics (data as of Sep 2026).
Total nursing care per resident / day
This nursing home is ranked 36th out of 60 nursing homes we track in Arizona for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 39m
This nursing home is ranked 36th out of 60 nursing homes we track in Arizona for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 39m6 of 6 metrics below Arizona average
Daily care time per resident, by role
Registered nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. All 8 are the facility's own employees; no agency contractors work in this role.
8 staff · 8.8-hour shifts
30m
↓ 31% · AZ 43mThis facility: 30m per resident per day, 31% below the Arizona average of 43m (among Arizona facilities reporting a recent figure).
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. All 8 are the facility's own employees; no agency contractors work in this role.
8 staff · 8.8-hour shiftsUS average: 41m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 41m
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 19 total: 14 of the facility's own employees and 5 agency contractors.
19 staff · 9.1-hour shifts
55m
↓ 12% · AZ 1h 3mThis facility: 55m per resident per day, 12% below the Arizona average of 1h 3m (among Arizona facilities reporting a recent figure).
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 19 total: 14 of the facility's own employees and 5 agency contractors.
19 staff · 9.1-hour shiftsUS average: 52m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 52m
Certified nursing assistant
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 61 total: 50 of the facility's own employees and 11 agency contractors.
61 staff · 9.4-hour shifts
2h 14m
↓ 6% · AZ 2h 22mThis facility: 2h 14m per resident per day, 6% below the Arizona average of 2h 22m (among Arizona facilities reporting a recent figure).
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 61 total: 50 of the facility's own employees and 11 agency contractors.
61 staff · 9.4-hour shiftsUS average: 2h 21m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 2h 21m
Physical therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
3m
↓ 52% · AZ 6mThis facility: 3m per resident per day, 52% below the Arizona average of 6m (among Arizona facilities reporting a recent figure).
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
US average: 4m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 4m
Total nursing, weekends
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
RN + LPN + aide · Sat–Sun
3h 12m
↓ 12% · AZ 3h 38mThis facility: 3h 12m per resident per day, 12% below the Arizona average of 3h 38m (among Arizona facilities reporting a recent figure).
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
RN + LPN + aide · Sat–SunUS average: 3h 26m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 3h 26m
RN, weekends
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
Sat–Sun
11m
↓ 64% · AZ 31mThis facility: 11m per resident per day, 64% below the Arizona average of 31m (among Arizona facilities reporting a recent figure).
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
Sat–SunUS average: 29m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 29m
Headcount
Every person who worked here at any point in the quarter, employees and contractors. It is not how many are on site at once: that is the "on an average day" figure.
123
106 employees · 17 contractors · 37 on an average day
123 total staff / 85 residents. Residents: CMS Long-Term Care Facility Characteristics (data as of Sep 2026); staff: CMS Payroll-Based Journal (Q2 2026).Residents and staff come from two different CMS releases, so the two counts can be a few months apart.
1.45 : 1
↓ 13% · AZ 1.67This facility: 1.45 staff per resident, 13% below the Arizona average of 1.67 (among Arizona facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
123 staff ÷ 85 residents
See full Arizona ranking →
Average hours one staff member works on a day they are on shift, across every role.
8.9 h
↑ 5% · AZ 8.5 hThis facility: 8.9 h, 5% above the Arizona average of 8.5 h (among Arizona facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
29,978 staff hours this quarter
See full Arizona ranking →87.3% of staff hours were worked by the facility's own employees
Arizona average: 94.4% · Contractors this quarter: Certified Nursing Assistant (11), Licensed Practical Nurse (5), Medical Director (1)
Why it matters: employees work here week after week and get to know each resident's routines and needs. Agency contractors often rotate between facilities, so a higher employee share usually means more consistent care.
By The Numbers
Community insights.
Bed count
A mid-sized community that may balance personal attention with shared amenities and social activities.
120
Rank #26 / 80Bed count — State benchmarked This nursing home is ranked 26th out of 80 nursing homes we track in Arizona for bed count. Shows this facility's certified or reported bed count compared to other Arizona facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Arizona that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
A mid-sized community that may balance personal attention with shared amenities and social activities.
120
Rank #26 / 80Bed count — State benchmarked This nursing home is ranked 26th out of 80 nursing homes we track in Arizona for bed count. Shows this facility's certified or reported bed count compared to other Arizona facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Arizona that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Medium-capacity home · Offers a balance of services and community atmosphere.
Occupancy rate
Occupancy lower than 85% suggests more openings may be available.
Rank #39 / 55Occupancy rate — State benchmarked This nursing home is ranked 39th out of 55 nursing homes we track in Arizona for occupancy. Shows this facility's occupancy rate versus the Arizona average, with its Statewide rank out of 55. Higher occupancy signals strong local demand and financial stability. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Arizona that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Occupancy lower than 85% suggests more openings may be available.
Rank #39 / 55Occupancy rate — State benchmarked This nursing home is ranked 39th out of 55 nursing homes we track in Arizona for occupancy. Shows this facility's occupancy rate versus the Arizona average, with its Statewide rank out of 55. Higher occupancy signals strong local demand and financial stability. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Arizona that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
67.8%
This home usually has availability
Based on 81.4 residents and 120 beds. Source: CMS Provider Information, average daily residents (data as of Oct 2026)
Lower than the Arizona average: 75.4%
Avg. Length of Stay
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
49
days
BBB Rating
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
A+
Accredited
How BBB ratings workAbout This Community
Facility TypeNursing Care Institution
IssuanceJanuary 1, 1900
License NumberNCI-2664
CMS Certification Number035097
QualificationHealth Care
Legacy Rehab & Care Center is legally operated by The Legacy Rehab & Care Center.
OwnerSilver Ridge Management Inc
Resident Council
CNA Training Program
Respite CareRespite care provides families and unpaid caregivers with short-term relief from caregiving duties. Care can range from a few hours to a few weeks.
Pets not allowed
Volunteer Program
CMS Health Inspection History
ALM Inspection Grade
97 / 100
Calculated from CMS inspection data for this community's nursing-home beds
How it compares
12 points above the Arizona average for CMS-certified facilities (85/100)
Category breakdown
Citations
Strong
9 severity-weighted points (4 deficiencies) · 4× lower than the typical CMS-certified AZ facility (median: 38)
Enforcement
Strong
No fines on record · 0 enforcement actions
Persistence
Strong
27 days to fix issues · faster than the typical CMS-certified AZ facility (median: 41)
Total health inspections
3
↓ 55% · AZ 6.7This facility: 3, 55% below the Arizona average of 6.7 (among Arizona facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Total health citations
4
Rank #3 / 61Health citations — State benchmarked This nursing home is ranked 3rd out of 61 nursing homes we track in Arizona for health citations. Shows this facility's total health deficiency citations benchmarked to the Arizona State average, with a ranking across all 61 AZ facilities. Lower citation counts earn a better rank. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Arizona that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.↓ 81% · AZ 21.2This facility: 4, 81% below the Arizona average of 21.2 (among Arizona facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Citations per inspection
1.33
Rank #2 / 61Citations per inspection — State benchmarked This nursing home is ranked 2nd out of 61 nursing homes we track in Arizona for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Arizona mean across 61 facilities with citation data. Lower is better. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Arizona that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.↓ 60% · AZ 3.34This facility: 1.33, 60% below the Arizona average of 3.34 (among Arizona facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Citation severity
100% corrected
4 of 4 citations corrected
Critical
J–L
0
↓ 100% · AZ 0.1This facility: 0, 100% below the Arizona average of 0.1 (among Arizona facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Immediate jeopardy
Serious
G–I
0
↓ 100% · AZ 0.5This facility: 0, 100% below the Arizona average of 0.5 (among Arizona facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Actual harm
Moderate
D–F
4
↓ 81% · AZ 20.6This facility: 4, 81% below the Arizona average of 20.6 (among Arizona facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
No harm, more than minimal risk
Minor
A–C
0
↓ 100% · AZ 0.1This facility: 0, 100% below the Arizona average of 0.1 (among Arizona facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
No harm, minimal riskLatest inspection: May 15, 2026 · 1 citation (Quality of Care, moderate), corrected
Most cited category: Resident Rights, 1 of 4 citations · 4 categories in total
Citations history
Most recent first
May 15, 2026
1 citation
Quality of Care moderate citation
Corrected
Corrected
Sep 09, 2025
1 citation
Resident Rights moderate citation
Corrected
Corrected
Feb 09, 2023
2 citations
Environmental moderate citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Top deficiency categories
Share of 4 citations
Resident Rights
1 deficiency (25%)
Resident Assessment & Care Planning
1 deficiency (25%)
Quality of Life & Care
1 deficiency (25%)
Environmental
1 deficiency (25%)
How citations are counted
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
3 of 4 citations resulted from standard inspections; and 1 of 4 resulted from complaint investigations.
Includes all CMS health inspection records for this property, which could include management/ownership changes.
Source
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Show Inspection Reports
Enforcement
Penalties and fines
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database · Data as of Oct 2026
No penalties in the past 3 years
No civil money penalties or payment denials on record since Oct 2023.
Total fines
$0
AZ avg $32KArizona average: $31,656. Average among the 40 Arizona facilities with a penalty on record.US avg $66KUS average: $66,281, among the 6,725 US facilities with a penalty on record.
Number of fines
0
AZ avg 1.58Arizona average: 1.58. Average among the 40 Arizona facilities with a penalty on record.US avg 1.88US average: 1.88, among the 6,725 US facilities with a penalty on record.
Payment denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
AZ avg 0.1Arizona average: 0.1. Average among the 40 Arizona facilities with a penalty on record.US avg 0.35US average: 0.35, among the 6,725 US facilities with a penalty on record.
Health Outcomes
Quality of care over time
How residents at this home fare on health outcomes and preventive care, compared with the Arizona average.
CMS star rating for the care of long-stay residents, who live at the home for 100 days or more. It is built from the long-stay quality measures below. 5 stars is the best.
3
/ 5
Average
↓ 21% · AZ 3.8This facility: 3.0, 21% below the AZ average of 3.8 (among AZ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
CMS star rating for the care of short-stay residents, mostly people recovering after a hospital stay for under 100 days. It is built from the short-stay quality measures below. 5 stars is the best.
3
/ 5
Average
↓ 28% · AZ 4.2This facility: 3.0, 28% below the AZ average of 4.2 (among AZ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Average of five long-stay measures: pressure ulcers, falls with major injury, unplanned weight loss, worsening ability to walk, and needing more help with daily activities. Each is the % of residents affected, so lower is better.
8.5
Score · lower is better
↑ 27% · AZ 6.7This facility: 8.5, 27% above the AZ average of 6.7 (among AZ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Average of three long-stay measures: needing more help with daily activities, worsening ability to walk, and loss of bowel or bladder control. Each is the % of residents affected, so lower is better.
14.7
Score · lower is better
↑ 2% · AZ 14.4This facility: 14.7, 2% above the AZ average of 14.4 (among AZ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.11 long-stay measures: 5 better, 5 worse, 1 near AZ average
8 short-stay measures: 3 better, 2 worse, 3 compared with US only
Long-stay residents
People who live at the home · 11 measures
Daily care & independence
Needed more help with daily activities
Percent of long-stay residents whose need for help with daily activities has increased
7.4%
↓ 30% · AZ 10.6This facility: 7.4, 30% below the AZ average of 10.6 (among AZ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents whose need for help with daily activities has increased
7.4%
↓ 30% · AZ 10.6This facility: 7.4, 30% below the AZ average of 10.6 (among AZ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Walking ability worsened
Percent of long-stay residents whose ability to move independently worsened
20.6%
↑ 76% · AZ 11.7This facility: 20.6, 76% above the AZ average of 11.7 (among AZ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents whose ability to move independently worsened
20.6%
↑ 76% · AZ 11.7This facility: 20.6, 76% above the AZ average of 11.7 (among AZ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Bowel or bladder incontinence (low-risk residents)
Percent of low risk long-stay residents who lose control of their bowels or bladder
16.2%
↓ 20% · AZ 20.3This facility: 16.2, 20% below the AZ average of 20.3 (among AZ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of low risk long-stay residents who lose control of their bowels or bladder
16.2%
↓ 20% · AZ 20.3This facility: 16.2, 20% below the AZ average of 20.3 (among AZ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Safety & clinical stability
Urinary tract infection
Percent of long-stay residents with a urinary tract infection
1.6%
↑ 31% · AZ 1.2This facility: 1.6, 31% above the AZ average of 1.2 (among AZ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents with a urinary tract infection
1.6%
↑ 31% · AZ 1.2This facility: 1.6, 31% above the AZ average of 1.2 (among AZ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Falls with major injury
Percent of long-stay residents experiencing one or more falls with major injury
5.2%
↑ 130% · AZ 2.3This facility: 5.2, 130% above the AZ average of 2.3 (among AZ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents experiencing one or more falls with major injury
5.2%
↑ 130% · AZ 2.3This facility: 5.2, 130% above the AZ average of 2.3 (among AZ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Pressure ulcers (high-risk residents)
Percent of long-stay high risk residents with pressure ulcers
5.9%
↑ 39% · AZ 4.3This facility: 5.9, 39% above the AZ average of 4.3 (among AZ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay high risk residents with pressure ulcers
5.9%
↑ 39% · AZ 4.3This facility: 5.9, 39% above the AZ average of 4.3 (among AZ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Physical & mental health
Lost too much weight
Percent of long-stay residents who lose too much weight
3.3%
↓ 39% · AZ 5.4This facility: 3.3, 39% below the AZ average of 5.4 (among AZ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who lose too much weight
3.3%
↓ 39% · AZ 5.4This facility: 3.3, 39% below the AZ average of 5.4 (among AZ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Depressive symptoms
Percent of long-stay residents who have depressive symptoms
2.6%
↓ 31% · AZ 3.7This facility: 2.6, 31% below the AZ average of 3.7 (among AZ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who have depressive symptoms
2.6%
↓ 31% · AZ 3.7This facility: 2.6, 31% below the AZ average of 3.7 (among AZ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Antipsychotic use
Percent of long-stay residents who received an antipsychotic medication
24.7%
↑ 132% · AZ 10.6This facility: 24.7, 132% above the AZ average of 10.6 (among AZ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who received an antipsychotic medication
24.7%
↑ 132% · AZ 10.6This facility: 24.7, 132% above the AZ average of 10.6 (among AZ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Preventive care
Pneumococcal vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
↑ 3% · AZ 96.8This facility: 100.0, 3% above the AZ average of 96.8 (among AZ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
↑ 3% · AZ 96.8This facility: 100.0, 3% above the AZ average of 96.8 (among AZ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Flu vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
↑ 6% · AZ 94.7This facility: 100.0, 6% above the AZ average of 94.7 (among AZ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
↑ 6% · AZ 94.7This facility: 100.0, 6% above the AZ average of 94.7 (among AZ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Short-stay residents
Rehab and recovery after a hospital stay · 8 measures
Daily care & independence
Able to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
35.2%
↓ 34% · US 53.7This facility: 35.2, 34% below the US average of 53.7 (among US facilities reporting a recent figure).
Percentage of residents at or above expected ability to care for themselves at discharge.
35.2%
↓ 34% · US 53.7This facility: 35.2, 34% below the US average of 53.7 (among US facilities reporting a recent figure).
Returned home or to the community
Rate of successful return to home or community from a skilled nursing facility.
61.5%
↑ 22% · US 50.6This facility: 61.5, 22% above the US average of 50.6 (among US facilities reporting a recent figure).
Rate of successful return to home or community from a skilled nursing facility.
61.5%
↑ 22% · US 50.6This facility: 61.5, 22% above the US average of 50.6 (among US facilities reporting a recent figure).Safety & clinical stability
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
1.3%
↑ 70% · US 0.8This facility: 1.3, 70% above the US average of 0.8 (among US facilities reporting a recent figure).
Percentage of SNF residents who experience falls with major injury during their stay.
1.3%
↑ 70% · US 0.8This facility: 1.3, 70% above the US average of 0.8 (among US facilities reporting a recent figure).Physical & mental health
New antipsychotic medication
Percent of short-stay residents who newly received an antipsychotic medication
0.2%
↓ 86% · AZ 1.1This facility: 0.2, 86% below the AZ average of 1.1 (among AZ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of short-stay residents who newly received an antipsychotic medication
0.2%
↓ 86% · AZ 1.1This facility: 0.2, 86% below the AZ average of 1.1 (among AZ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Preventive care
Pneumococcal vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.0%
↑ 7% · AZ 92.6This facility: 99.0, 7% above the AZ average of 92.6 (among AZ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.0%
↑ 7% · AZ 92.6This facility: 99.0, 7% above the AZ average of 92.6 (among AZ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Flu vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
97.4%
↑ 11% · AZ 87.9This facility: 97.4, 11% above the AZ average of 87.9 (among AZ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
97.4%
↑ 11% · AZ 87.9This facility: 97.4, 11% above the AZ average of 87.9 (among AZ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Hospital & emergency visits
Re-hospitalized after admission
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
29.7%
↑ 21% · AZ 24.6This facility: 29.7, 21% above the AZ average of 24.6 (among AZ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
29.7%
↑ 21% · AZ 24.6This facility: 29.7, 21% above the AZ average of 24.6 (among AZ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
ER visits
Percentage of short-stay residents who had an outpatient emergency department visit.
23.5%
↑ 120% · AZ 10.7This facility: 23.5, 120% above the AZ average of 10.7 (among AZ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percentage of short-stay residents who had an outpatient emergency department visit.
23.5%
↑ 120% · AZ 10.7This facility: 23.5, 120% above the AZ average of 10.7 (among AZ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Arrows show whether a figure is above or below the average. Green is better for residents, red is worse, and yellow means within 5% of the average. Grey compares with the US average only, because CMS publishes no state figure. The line on each bar marks the average.
Quality measures are calculated by CMS from Minimum Data Set (MDS) resident assessments and Medicare claims.
Money and staffing.
Legacy Rehab & Care Center’s finances from its CMS cost report for the fiscal year ending December 2024, compared with 61 Arizona nursing homes that filed a recent report. Includes all financial data for this property, which could include management/ownership changes.
FY Dec 2024
Is it financially stable?
Losing money on care, and more than last year
−7.1% operating margin
−4.1 pts vs prior year
An operating loss in 8 of the last 8 reported years. Other income ($0.2M) trims the net loss to −$0.3M. Watch for cost-cutting that reaches staffing.
Does it invest in staff?
Spends less on payroll than most Arizona homes
58.8% payroll share of revenue
AZ average 63.3%Rank #22 / 61Payroll % of net patient revenue — State benchmarked This nursing home is ranked 22nd out of 61 nursing homes we track in Arizona for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the Arizona average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Arizona that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Payroll rose $0.1M while revenue fell $0.4M. A low share can mean leaner staffing; check hours per resident in the staffing section.
FY 2024 scorecard
Each row shows the FY 2024 figure, the change since the prior report, the trend, and how it compares with Arizona homes.
Revenue & profit
Losing money on care
| Metric | FY 2024 | vs prior year | Trend 2017 → 2024Trend | AZ median | Compared with AZ homesRank in AZ | In short |
|---|---|---|---|---|---|---|
| Net patient revenue What the home earns from resident care, after discounts and bad debt. | $7.6M | −$0.4M | Trend 20172024 | AZ median $13.7M | Rank in AZ Rank #53 / 61Net patient revenue — State benchmarked This nursing home is ranked 53rd out of 61 nursing homes we track in Arizona for net patient revenue. Shows this facility's net patient revenue compared to the Arizona average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Arizona that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 13% of homes | Below AZ median Higher net patient revenue than 13% of AZ homes that filed a recent report. Revenue mostly follows how big a home is. |
| Operating expenses Everything it costs to run the home: staff, supplies, rent, admin. | $8.1M | −$0.1M | Trend 20172024 | AZ median $14.6M | Rank in AZ Rank #54 / 61Operating expenses — State benchmarked This nursing home is ranked 54th out of 61 nursing homes we track in Arizona for operating expenses. Shows everything it cost to run the home — staff, supplies, rent, admin — compared with other Arizona homes reporting a recent fiscal year. Expenses in dollars mostly follow how big a home is, so this compares size, not efficiency; read it next to operating margin. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Arizona that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 12% of homes | Exceeds revenue Operating expenses are higher than net patient revenue, so resident care runs at a loss. |
| Net patient income Revenue minus operating expenses. Negative means care loses money. | −$0.5M | −$0.3M | Trend 20172024 | AZ median −$0.0M | Rank in AZ Rank #36 / 61Net patient income — State benchmarked This nursing home is ranked 36th out of 61 nursing homes we track in Arizona for net patient income. Shows net patient revenue minus operating expenses, compared with other Arizona homes reporting a recent fiscal year. Homes that lost money on care are in the pool too, so a rank in the bottom half usually means a loss. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Arizona that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 42% of homes | Loss, widening Resident care lost money this year, more than in the prior report. |
| Operating margin Net patient income as a share of revenue. The clearest health signal. | −7.1% | −4.1 pts | Trend 20172024 | AZ median 0.0% | Rank in AZ Rank #38 / 61Operating margin — State benchmarked This nursing home is ranked 38th out of 61 nursing homes we track in Arizona for operating margin. Shows net patient income as a share of net patient revenue, compared with other Arizona homes reporting a recent fiscal year. Unlike the dollar figures it does not follow size, so it is the fairest comparison of financial health between a small home and a large one. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Arizona that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 38% of homes | Loss A negative margin means resident care costs more than it earns. |
| Other income Money not from resident care: investments, grants, services. | $0.2M | — | Trend — | AZ median $0.0M | Rank in AZ Rank #22 / 58Other income — State benchmarked This nursing home is ranked 22nd out of 58 nursing homes we track in Arizona for other income. Shows income from outside resident care — investments, grants, rentals, services — compared with other Arizona homes reporting a recent fiscal year. It is not part of net patient revenue; a high rank here can offset a loss on care. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Arizona that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 63% of homes | Offsets part of the loss Income from outside resident care covers part of the loss on care. |
| Net income The bottom line after other income. | −$0.3M | −$0.7M | Trend — | AZ median $0.6M | Rank in AZ Rank #41 / 61Net income — State benchmarked This nursing home is ranked 41st out of 61 nursing homes we track in Arizona for net income. Shows the bottom line after other income, compared with other Arizona homes reporting a recent fiscal year. Homes with a net loss are in the pool too, so a rank in the bottom half usually means a loss. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Arizona that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 33% of homes | Loss The bottom line is below zero even after other income. |
Staffing spend
Spends less of revenue on staff than most Arizona homes
| Metric | FY 2024 | vs prior year | Trend 2017 → 2024Trend | AZ median | Compared with AZ homesRank in AZ | In short |
|---|---|---|---|---|---|---|
| Payroll costs Salaries and wage-related benefits, not counting contract labor. | $4.4M | +$0.1M | Trend 20172024 | AZ median $7.5M | Rank in AZ Rank #53 / 61Payroll costs — State benchmarked This nursing home is ranked 53rd out of 61 nursing homes we track in Arizona for payroll costs. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Arizona average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Arizona that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 13% of homes | Below AZ median Higher payroll than 13% of AZ homes. Payroll in dollars mostly follows how big a home is, so this compares size, not staffing levels. |
| Payroll share of revenue Payroll divided by revenue. Higher usually means more staff per resident. | 58.8% | +4.0 pts | Trend 20172024 | AZ median 55.2% | Rank in AZ Rank #22 / 61Payroll % of net patient revenue — State benchmarked This nursing home is ranked 22nd out of 61 nursing homes we track in Arizona for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the Arizona average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Arizona that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 65% of homes | 4.5 pts under AZ average The AZ average is 63.3% of revenue. Within 3 points of it reads as near the average. |
Charts, 2017–2024 2 charts · AZ benchmark drawn as a dashed line
Revenue, expenses and income
What the home earned from resident care (net patient revenue), what it cost to run (operating expenses) and the difference between the two (net patient income), for each fiscal year it filed a CMS cost report.
USD, millions
Net patient revenue Operating expenses Net patient income
Where revenue goes
Both lines are a share of net patient revenue. Payroll share is what goes to salaries and wage-related benefits; operating margin is what is left after every operating cost (below 0%, resident care lost money). The dashed line is the Arizona payroll average.
% of net patient revenue
Payroll share Operating margin AZ payroll average
Year-by-year data, 2017–2024 every reported year · latest first, scroll sideways
| Metric | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 |
|---|---|---|---|---|---|---|---|---|
| Net patient revenue | $8.3M | $8.5M | $9.8M | $7.4M | $6.3M | $6.8M | $7.9M | $7.6M |
| Operating expenses | $8.5M | $8.9M | $10.3M | $8.8M | $7.9M | $7.8M | $8.1M | $8.1M |
| Net patient income | −$0.2M | −$0.4M | −$0.4M | −$1.4M | −$1.7M | −$0.9M | −$0.2M | −$0.5M |
| Operating margin | −2.8% | −4.5% | −4.5% | −19.5% | −26.5% | −13.9% | −2.9% | −7.1% |
| Net income | $0.4M | $0.1M | $0.1M | $0.1M | $0.3M | $0.6M | $0.4M | −$0.3M |
| Payroll costs | $4.4M | $4.6M | $5.0M | $4.4M | $3.7M | $3.6M | $4.3M | $4.4M |
| Payroll share of revenue | 52.7% | 54.1% | 50.4% | 60.2% | 58.7% | 52.9% | 54.8% | 58.8% |
| Beds | 128 | 128 | 128 | 128 | 128 | 128 | 128 | 128 |
| Gross revenue | $9.5M | $9.5M | $11.3M | $7.9M | $7.0M | $7.2M | $8.0M | $8.4M |
| Salaries | $3.8M | $4.0M | $4.3M | $3.9M | $3.1M | $3.2M | $3.8M | $3.9M |
| Wage-related costs | $0.6M | $0.6M | $0.6M | $0.5M | $0.6M | $0.4M | $0.5M | $0.6M |
| Contract labor | — | — | — | — | — | — | — | — |
| Other operating costs | $4.1M | $4.3M | $5.3M | $4.4M | $4.3M | $4.2M | $3.8M | $3.6M |
| Net patient revenue per day | $253 | $253 | $312 | $296 | $308 | $338 | $328 | $321 |
| Cost per day | $260 | $265 | $326 | $354 | $390 | $384 | $337 | $343 |
| Average length of stay | 88.8 days | 88.5 days | 51.4 days | 52.2 days | 52.4 days | 49.3 days | 46.3 days | 48.6 days |
Showing 2024–2022 · scroll sideways for 5 earlier years
Earlier and partial years are in the download. Download CSV
Who this home usually serves
Residents split by who pays for their care: Medicare, Medicaid, or private pay and other sources.
Over a year: CMS SNF Cost Report, FY2024
Snapshot: CMS Long-Term Care Facility Characteristics (quarterly), Sep 2026
Arriving
362 admissions · FY2024
Residents admitted during the year.
Medicare
118 · 33%
Medicaid
25 · 7%
Private pay & other
219 · 60%
Resident snapshot
85 residents · Sep 2026
Residents counted on the date of the latest CMS report, which updates quarterly.
Medicare
27 · 32%
Medicaid
43 · 51%
Private pay & other
15 · 18%
Leaving
485 discharges · FY2024
Residents discharged during the year.
Medicare
150 · 31%
Medicaid
64 · 13%
Private pay & other
271 · 56%
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Places of interest near Legacy Rehab & Care Center
2.3 miles from city center
Estimated distance in miles from Bullhead City's city center to Legacy Rehab & Care Center's address, calculated via Google Maps.
Calculate Travel Distance to Legacy Rehab & Care Center
Add your location
Financial Assistance for
Nursing Home in Arizona
Legacy Rehab & Care Center is located in Bullhead City, Arizona.
Here are the financial assistance programs available to residents in Arizona.
Know before you visit
Frequently Asked Questions about Legacy Rehab & Care Center
Quick answers from public records and the community's own listing.01 Who is the owner of Legacy Rehab & Care Center?
Legacy Rehab & Care Center is legally operated by The Legacy Rehab & Care Center.
02 What is the license number of Legacy Rehab & Care Center?
According to AZ state health department records, Legacy Rehab & Care Center's license number is NCI-2664.
03 What is the occupancy rate at Legacy Rehab & Care Center?
Legacy Rehab & Care Center's occupancy is 67.8%.
04 Are pets allowed at Legacy Rehab & Care Center?
No, Legacy Rehab & Care Center has a no-pet policy.
05 Does Legacy Rehab & Care Center operate as a for-profit or non-profit?
Legacy Rehab & Care Center is registered as a for-profit in AZ.
06 Who is the administrator of Legacy Rehab & Care Center?
Kristen Ott is the administrator of Legacy Rehab & Care Center.
07 What is the overall rating for Legacy Rehab & Care Center?
Legacy Rehab & Care Center received a 5-star overall rating from the CMS (Centers for Medicare and Medicaid Services). This score combines results from staffing levels, quality measures, and health inspections.
Updated on
