Inspection Reports for
Longwood at Oakmont Personal Care Center

500 ROUTE 909,, VERONA, PA, 15147

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18 Reports

2016–2026

Notice — Jun 1, 2026

Date: Jun 1, 2026

Visit Reason
The document serves to notify Longwood at Oakmont that their request to waive certain Pennsylvania Department of Human Services admission documentation requirements has been granted.

Findings
The waiver allows the facility to use Point Click Care forms in lieu of Department-specified forms for preadmission screening and medical evaluations. The Department will review compliance with this waiver during its annual inspection.

Employees mentioned
NameTitleContext
Theresa HartmanBureau Director, Human Services LicensingSigned the waiver approval letter

Inspection Report — Feb 25, 2026

Follow-Up
Date: Feb 25, 2026

Visit Reason
The inspection was a partial, unannounced follow-up visit triggered by a complaint and incident to verify the implementation of a previously submitted plan of correction.

Complaint Details
The inspection was conducted due to a complaint and incident, as stated in the inspection information section.
Findings
The facility was found to have repaired ceiling drywall damage in a resident's bedroom and removed prohibited portable space heaters from the secured dementia care unit. Ongoing inspections and staff education were planned to maintain compliance.

Citations (2)
101o - The bedroom ceiling drywall was damaged in three areas, including torn paper, exposed screws, and a small hole drilled into the drywall surface.
127a - Portable space heaters were found in use in the dining room and kitchen area of the secured dementia care unit, which is prohibited.
Report Facts
Residents Served: 29 Secured Dementia Care Unit Residents Served: 13 Current Hospice Residents: 1 Total Daily Staff: 43 Waking Staff: 32 Residents Age 60 or Older: 29 Residents with Mobility Need: 14

Inspection Report — Sep 23, 2025

Follow-Up
Date: Sep 23, 2025

Visit Reason
The inspection was a partial announced visit conducted as a follow-up to verify correction of previous deficiencies and to review a new exit conference.

Findings
The inspection identified multiple deficiencies including unguarded heat sources, lack of slip-resistant surfaces in the shower, presence of a prohibited portable space heater, unlocked medications, and absence of an electronic locking system on a door leading to a skilled nursing area. All deficiencies had corrective plans with completion dates and were implemented by November 25, 2025.

Citations (5)
2600.84 Heat Sources: The towel warmer in the shower room reached 141°F and lacked protective guards to prevent resident contact.
2600.102.d Grab/Hand/Assist Bar/Slip-Resistant Surface: The shower in the shower room lacked a slip-resistant surface.
2600.127.a Portable Space Heaters: A portable space heater was found in the home's sensory room, which is prohibited.
2600.183.b Meds and Syringes Locked: Three tubes of antifungal cream and approximately twelve 0.9gm sachets of Bacitracin ointment were unlocked and accessible in the storage room.
2600.233.d Electronic/Magnetic System: No electronic or magnetic locking system was present on the door in the shower room leading to the skilled nursing area, posing a security risk.
Report Facts
Residents Served: 18 Deficiencies cited: 5 Medication items unlocked: 15

Inspection Report — May 21, 2024

Complaint Investigation
Date: May 21, 2024

Visit Reason
The inspection was conducted as a complaint investigation to review compliance at Longwood at Oakmont Personal Care Center.

Complaint Details
The visit was complaint-related as indicated by the inspection reason. The plan of correction was accepted and fully implemented, with ongoing audits planned to maintain compliance.
Findings
The submitted plan of correction was determined to be fully implemented following the complaint investigation. The deficiency involved incomplete significant change assessments related to care and services provided by Care at Home caregivers.

Citations (1)
Resident #1's significant change assessment did not specify the care and services provided by Care at Home caregivers, including transferring, bowel and bladder management, personal hygiene, and supervision when leaving the facility. The assessment also left incomplete the section related to personal care services for turning and positioning in bed/chair.
Report Facts
Residents Served: 20 Current Residents in Hospice: 1 Residents Age 60 or Older: 20 Residents with Mobility Need: 1 Staffing Hours - Total Daily Staff: 21 Staffing Hours - Waking Staff: 16 Plan of Correction Completion Date: May 19, 2025

Inspection Report — Oct 3, 2023

Renewal
Date: Oct 3, 2023

Visit Reason
The inspection was conducted as a renewal visit to review the facility's compliance with licensing regulations.

Findings
The inspection found multiple deficiencies including unsecured resident records, physical accommodation issues, hot water temperature violations, lack of emergency preparedness documentation, missing first aid kit in transport vehicle, medication labeling and prescription issues, and support plan revision deficiencies. Immediate corrective actions were taken and plans of correction were accepted with ongoing compliance measures established.

Citations (9)
Unsecured, accessible and unattended resident documents found in several areas of the home.
Bed enabler attached to resident's bed had an unsecured loose fitted pillowcase that could cause entrapment.
Hot water temperature in resident areas exceeded 120°F, measuring up to 124°F.
Light beige carpet in a resident bedroom had heavy concentration of dark blackish spots/stains.
Facility did not have a copy of the emergency preparedness plan for the municipality where it is located.
No first aid kit present in the home's 2015 Dodge Caravan used to transport residents.
Discontinued medication still stored in the medication cart.
Prescription medication label did not match prescribed dosage and instructions for administration.
Support plan did not include specific needs, risks, device identification, or FDA guidelines for a resident's bed enabler device.
Report Facts
Residents Served: 18 Staffing Hours - Total Daily Staff: 18 Staffing Hours - Waking Staff: 14 Hot Water Temperature: 124 Hot Water Temperature: 122.4

Employees mentioned
NameTitleContext
Melanie StewartDirector of Personal CareNamed in medication removal and education corrective actions.
Jeremy OlszewskiSupervisor of Security and TransportationNamed in oversight of transportation vehicle first aid kit compliance.

Inspection Report — Feb 23, 2022

Renewal
Date: Feb 23, 2022

Visit Reason
The inspection was conducted as a renewal visit to review compliance with licensing requirements at Longwood at Oakmont Personal Care Center.

Findings
The facility was found to have deficiencies related to fire drill records, evacuation procedures, and first aid kit contents. Plans of correction were accepted and fully implemented with education and audits completed by the target date.

Citations (3)
Fire drill record for 12/21/21 indicated stairwell exit route was used but no residents were evacuated.
Fire drills on 12/21/21 and 1/28/22 activated fire alarm but no residents were evacuated to a public thoroughfare or designated fire-safe area.
First aid kit in shuttle bus #2014 lacked antiseptic, thermometer, eye coverings, and tweezers.
Report Facts
Residents Served: 20 Total Daily Staff: 20 Waking Staff: 15

Notice — Jun 3, 2021

Date: Jun 3, 2021

Visit Reason
The document serves as a renewal notification and certificate of compliance for Longwood at Oakmont Personal Care Center, confirming the issuance of a regular license following the renewal application submitted on February 9, 2021.

Findings
The Department advises that an onsite annual inspection will be conducted within the next twelve months to ensure compliance with Title 55, PA Code, Chapter 2600, and that enforcement action will be taken if noncompliance is found.

Report Facts

Employees mentioned
NameTitleContext
Nicole WaugamanDirector of Personal CareRecipient of the renewal notification letter
Jamie L. BuchenauerDeputy Secretary, Office of Long-term LivingSigner of the renewal notification letter

Inspection Report — May 26, 2021

Renewal
Date: May 26, 2021

Visit Reason
The inspection was conducted as a full, unannounced review for renewal and complaint reasons at the Longwood at Oakmont Personal Care Center.

Findings
The inspection identified multiple deficiencies including missing resident signatures on contracts, incomplete fee schedules, trash improperly stored outside, missing emergency telephone numbers, lack of operable bedside lamps, food stored on the floor, expired fire extinguisher inspection, and incomplete first aid kit contents in a transport vehicle. Plans of correction were accepted and implemented for all deficiencies.

Citations (8)
Resident-home contract for resident #1 was not signed by the resident.
Resident-home contracts for residents #1 and #2 do not include the amount charged for monthly room and board.
Multiple bits of garbage and debris were found on the ground next to the trash compactor and dumpster outside the home.
No emergency telephone numbers posted on or by several resident room telephones.
Resident #3 did not have access to a source of light that can be turned on/off at bedside; lamp lacked a light bulb.
Seven 10-pound boxes of broccoli, 4 boxes of chocolate mint cream pies, and 8 boxes of chicken were stored on the floor in walk-in cooler and freezer.
Fire extinguisher in the Ford Crown Victoria used to transport residents had not been inspected since January 2018.
First aid kit in the Ford Crown Victoria used to transport residents did not include a thermometer and eye coverings.
Report Facts
Residents Served: 18 Staffing Hours: 18 Waking Staff: 14 Boxes of Broccoli Stored on Floor: 7 Boxes of Chocolate Mint Cream Pies Stored on Floor: 4 Boxes of Chicken Stored on Floor: 8

Notice — Feb 10, 2020

Date: Feb 10, 2020

Visit Reason
The document serves as a renewal notification and license issuance for Longwood at Oakmont Personal Care Center, indicating the Department's requirement to conduct an annual onsite inspection within the next twelve months.

Findings
No inspection findings are reported in this document; it is a license renewal and notification letter.

Inspection Report — Jan 13, 2020

Renewal
Date: Jan 13, 2020

Visit Reason
The inspection was conducted as a renewal visit and incident review for Longwood at Oakmont Personal Care Center.

Findings
The submitted plan of correction was found to be fully implemented. The report includes violations related to treatment of residents and medication labeling with corrective actions completed.

Citations (2)
42c - Treatment of Residents: On 12/28/19, a resident was insulted and upset after dietary staff pushed food away and made inappropriate comments during breakfast.
184a - Labeling OTC/CAM: Resident #2's prescription eye drops label instructions conflicted with pharmacy instructions, indicating incorrect dosage directions.
Report Facts
Residents Served: 18 Resident Support Staff: 0 Total Daily Staff: 19 Waking Staff: 14

Employees mentioned
NameTitleContext
Nicole WaugamanDirector of Personal CareNamed in plan of correction signatures and related to findings

Notice — Feb 22, 2019

Date: Feb 22, 2019

Visit Reason
The document serves as a renewal notification and license issuance for Longwood at Oakmont Personal Care Center following receipt of a renewal application.

Findings
The Department will conduct an onsite inspection within the next twelve months to ensure compliance with Title 55, PA Code, Chapter 2600. Enforcement action will be taken if noncompliance is found during the inspection.

Inspection Report — Mar 5, 2018

Complaint Investigation
Date: Mar 5, 2018

Visit Reason
The inspection was conducted as a partial, unannounced visit triggered by an incident complaint.

Complaint Details
The visit was complaint-related due to an incident involving medication errors with insulin administration. The resident was sent to the emergency room for evaluation and treatment. Staff person A was removed from medication administration duties.
Findings
The facility was found to have violations related to medication administration, specifically improper documentation and administration of insulin doses. A staff member administered an incorrect insulin dose, leading to a resident being sent to the emergency room.

Citations (2)
Regulation 2600.185(a): The home failed to develop and implement procedures for safe storage, access, security, distribution, and use of medications and medical equipment by trained staff. Documentation of insulin administration did not match actual doses given.
Regulation 2600.187(d): The home failed to follow the directions of the prescriber. A staff member administered 108 units of insulin instead of the prescribed 28 units, resulting in the resident being sent to the emergency room.
Report Facts
Number of Residents Served: 21 Total Daily Staff: 22 Waking Staff: 17 Units of insulin prescribed: 28 Units of insulin administered: 108

Employees mentioned
NameTitleContext
Niki WaugamanAdministratorNamed as legal entity representative and signatory on violation report and plan of correction
Michael MariniDepartment RepresentativeConducted on-site inspection
Staff person AStaff member who administered incorrect insulin dose

Inspection Report — Feb 26, 2018

Renewal
Date: Feb 26, 2018

Visit Reason
The document is a renewal application and license issuance for Longwood at Oakmont Personal Care Center. The Department of Human Services will conduct an onsite inspection within the next twelve months as required by regulation.

Findings
No inspection findings are reported in this document. It serves as a license renewal notification and certificate of compliance.

Report Facts

Inspection Report — Jan 23, 2018

Renewal
Date: Jan 23, 2018

Visit Reason
The inspection was a renewal visit conducted by the Department's Bureau of Human Services Licensing to assess compliance with 55 Pa. Code Chapter 2600 for the Longwood at Oakmont Personal Care Center.

Findings
Two violations were found: the ice cream freezer temperature was above the required 40°F, and a medication in the medication cart was expired. Plans of correction were submitted to address these issues.

Citations (2)
55 Pa.Code §2600.103(f) - The ice cream freezer in the serving kitchen measured 5 degrees Fahrenheit, exceeding the required storage temperature of 40°F or below.
55 Pa.Code §2600.183(d) - A prescribed medication in the medication cart was expired 28 days after opening, violating requirements for current prescription and medication management.
Report Facts
Number of Residents Served: 29 Number of Current Hospice Residents: 4 Number of Hospice Residents in past year: 10 Number of Residents 50 Years of Age or Older: 29 Number of Residents with Mobility Need: 3 Number of Residents with Physical Disability: 1

Employees mentioned
NameTitleContext
Nicole WaugamanAdministratorNamed in relation to plan of correction signatures and medication error finding

Notice — Mar 23, 2017

Date: Mar 23, 2017

Visit Reason
The document serves as a renewal notification and license issuance for Longwood at Oakmont Personal Care Center to operate as a Personal Care Home.

Findings
The Department of Human Services confirms receipt of the renewal application and issues a regular license. It advises that an annual onsite inspection will be conducted within the next twelve months as required by regulation.

Report Facts

Inspection Report — Jan 23, 2017

Renewal
Date: Jan 23, 2017

Visit Reason
The inspection was a renewal licensing inspection conducted on January 23, 2017, to assess compliance with 55 Pa.Code Chapter 2600 for Longwood at Oakmont Personal Care Center.

Findings
Multiple violations of 55 Pa.Code Chapter 2600 were found, including issues with portable space heaters, incomplete medical evaluations, missing first aid supplies in transport vehicles, incomplete preadmission screening forms, and deficiencies in resident support plan documentation. Plans of correction were submitted with partial implementation noted.

Citations (8)
55 Pa.Code 2600.127(a) prohibits portable space heaters. An operating portable space heater was found tilted against the wall behind the security desk in the main lobby entrance.
55 Pa.Code 2600.141(a)(2) requires medical evaluations to include date evaluated, height, pulse rate, and temperature. Resident #1's medical evaluation was missing these elements.
55 Pa.Code 2600.141(b)(1) requires annual medical evaluations. Resident #2 had one evaluation completed on 5/11/15 and another not completed until 6/10/16.
55 Pa.Code 2600.171(b)(5) requires a first aid kit with a breathing shield in vehicles used for resident transport. The 2008 Ford Shuttle lacked a breathing shield.
55 Pa.Code 2600.224(a) requires preadmission screening forms to include a determination that resident needs can be met. Resident #3's form did not include this determination.
55 Pa.Code 2600.227(g) requires individuals participating in support plan development to sign and date the plan. Residents #4 and #5 did not sign their support plans, and Resident #2's plan was signed late.
55 Pa.Code 2600.251(b) requires resident records to be permanent, legible, dated, and signed. Correction fluid was used on Resident #1's undated medical evaluation, with dates overwritten.
55 Pa.Code 2600.251(c) requires use of standardized forms for assessment-support plans. The home did not use the Department's standardized RASP form, and dates on Resident #5's form were inconsistent.
Report Facts
Number of Residents Served: 29 Number of Current Hospice Residents: 2 Number of Hospice Residents in past year: 3

Employees mentioned
NameTitleContext
Niki WaugamanDirector of Personal CareNamed as legal entity representative and involved in plan of correction signatures.

Inspection Report — Mar 31, 2016

Annual Inspection
Date: Mar 31, 2016

Visit Reason
The inspection was conducted as part of the annual licensing inspections on March 31, 2016 and April 6, 2016, including renewal, complaint, and incident triggers.

Findings
Multiple violations of 55 Pa.Code Chapter 2600 were found, including confidentiality breaches, insufficient staff training hours, elevated hot water temperatures, missing emergency phone numbers, improper food labeling, incomplete medication administration records, medication errors, and unsigned support plans. Plans of correction were submitted and partially implemented.

Citations (8)
2600.17 - Resident information was unlocked and accessible in multiple areas of the home, including shift reports and resident care notes.
2600.65(e) - A direct care staff member hired in 2013 received only 10 hours of annual training during 2015 instead of the required 12 hours.
2600.89(b) - Hot water temperatures in resident areas exceeded 120°F, with readings up to 127°F in multiple locations.
2600.91 - Emergency telephone numbers were not posted by the telephone in resident #7's bedroom.
2600.103(e) - An unlabeled and undated plastic package of bread crumbs was found in the dry storage area.
2600.187(a) - Resident #8's March 2016 medication administration record did not include dosages for several medications.
2600.187(d) - Staff administered resident #10's medications incorrectly, resulting in resident #11 being transported to the hospital by ambulance.
2600.227(g) - The support plan for resident #9 was not signed by the resident and did not indicate resident participation or refusal to sign.
Report Facts
Number of Residents Served: 29 Staff Training Hours: 10 Hot Water Temperatures: 127

Employees mentioned
NameTitleContext
Nicole WaugamanAdministratorNamed as administrator and signer of plan of correction documents.

Inspection Report — Mar 22, 2016

Renewal
Date: Mar 22, 2016

Visit Reason
This document is a renewal notice and license issuance for Longwood at Oakmont Personal Care Center following receipt of the renewal application dated March 7, 2016. The Department advises that an onsite annual inspection will be conducted within the next twelve months as required by regulation.

Findings
No inspection findings are reported in this document. It serves as a license renewal confirmation and notification of upcoming annual inspection requirements.

Report Facts

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