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Senior Living in West Palm Beach

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Lourdes Noreen McKeen Residence

Senior Living in West Palm Beach

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Lourdes Noreen McKeen Residence

315 S Flagler Dr, West Palm Beach, FL 33401 View map
Overview of Lourdes Noreen Mckeen Residence

Surrounded by thriving local amenities in West Palm Beach, FL, Lourdes Noreen Mckeen Residence is a sophisticated community that offers independent living, assisted living, skilled nursing, rehabilitation, and respite care. Residents experience the best of their golden years in the community’s beautifully furnished and spacious accommodations. 24-hour emergency response, maintenance services, and weekly housekeeping are also provided, so residents can feel at ease during their stay.

Fun recreational activities and enriching programs are conducted to keep residents active and socially connected. Breakfast and dinner are also provided, ensuring residents have a delightful dining experience that caters to their dietary needs and preferences. The community has plenty of amenities, including a fitness center, a heated pool, a library, a beauty salon, and cozy communal spaces.

(407) 232-6080

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
5/5
Florida average: 3.2/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
4/5
Florida average: 2.8/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
5/5
Florida average: 3.4/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
4/5
Florida average: 4.1/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
4h 11m per day

This home provides 4% more nursing time per resident than the Florida average.

Florida average: 4h 2m per day

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 132

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the Florida average
Occupancy rate 85.5%
Residents per day (avg) 116
Occupancy rate
85.5%
Residents per day (avg)
116

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

42% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

37% of new residents, often for short stays.

Typical stay 2 - 3 months

Medicaid

21% of new residents, often for long-term daily care.

Typical stay 7 - 8 months

Finances and operations

Voluntary non-profit community
Operated by a church.
Home revenue
$25.2M
Operating deficit
-$18.1K
Voluntary non-profit community Operated by a church.
Home revenue
$25,243,084.00
Operating deficit
$-18,067.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$7.0M
27.7% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$18.3M
Total costs $25.3M
Walk Score
Walk Score: 96 / 100
Walker's paradise. Daily errands do not require a car, with many shops and services nearby.

About this community

Therapy & Rehabilitation

3 services
Rehabilitation Services
Respite Care
Short-Term Rehab

Staffing & Medical

3 services
Nursing Services
Skilled Nursing
Licensed Nurses/CNAs

Additional Services

2 services
Rehabilitation
Short-Term Respite Care

Amenities & Lifestyle

5 amenities
Concierge Service
Hurricane Preparedness
Dining
Waterfront Living
Healthcare Services
Specific ProgramsIndependent Living, Assisted Living, Skilled Nursing, Rehabilitation, Short-Term Respite Care

What does this home offer?

Housing options icon
Housing options icon

Housing Options: 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: High-rise

Dining services icon
Dining services icon

Dining Services

Beauty services icon
Beauty services icon

Beauty Services

Transportation services icon
Transportation services icon

Transportation Services

Housekeeping icon
Housekeeping icon

Housekeeping Services

Social and recreational activities icon
Social and recreational activities icon

Social and Recreational Activities

Types of Care at Lourdes Noreen McKeen Residence

Independent Living Assisted Living
Contact Lourdes Noreen McKeen Residence

Health Inspection History

Inspections
Total health inspections 3

Florida average 4.3


Last Health inspection on Sep 2025

Total health citations 30

Florida average 19.7

Citations per inspection
10

Florida average 4.48


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

29 of 30 citations resulted from standard inspections; and 1 of 30 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Florida average

Florida average: 0.8


Serious Health citations More info 0
100% better than Florida average

Florida average: 0.4

0 critical citations More info Florida average: 0.8

0 serious citations More info Florida average: 0.4

27 moderate citations More info Florida average: 18.4

3 minor citations More info Florida average: 0.2
Citations history (last 3 years)
Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. Sep 05, 2025
Corrected

Nutrition moderate citation Info Issues related to food quality, meal service, and resident's nutritional needs. Sep 05, 2025
Corrected

Nutrition moderate citation Info Issues related to food quality, meal service, and resident's nutritional needs. Sep 05, 2025
Corrected

Pharmacy moderate citation Info Issues related to medication management, including how drugs are stored, administered, and monitored. Sep 05, 2025
Corrected

Compare Senior Living around West Palm Beach The information below is reported by the Florida Agency for Health Care Administration (AHCA).

Filter by care type
Lourdes Noreen McKeen Residence
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

West Palm Beach (Downtown)
132
No
96
-
1 Bed / 2 Bed
Christian Manor Apartments
IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

West Palm Beach
-
No
23
-
Studio / 1 Bed
MorseLife Health System
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

West Palm Beach
-
Yes
17
B-
1 Bed / 2 Bed
The Levin Palace at MorseLife
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

West Palm Beach
-
Yes
7
-
1 Bed / 2 Bed
Villa Regina
IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

West Palm Beach
-
Yes
50
-
1 Bed

Places of interest near Lourdes Noreen McKeen Residence

Address 0.4 miles from city center

Address 315 S Flagler Dr, West Palm Beach, FL 33401

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Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 174
Employees 142
Contractors 32
Staff to resident ratio 1.36:1
10% worse than Florida average

Florida average ratio: 1.52:1

Avg staff/day 75
Average shift 7.5 hours
5% worse than Florida average

Florida average: 7.9 hours

Total staff hours (quarter) 50,863
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 31
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.7 hours

This role is partially covered by contractors.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 19
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.1 hours

This role is partially covered by contractors.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 84
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.4 hours

This role is partially covered by contractors.

Contractor staffing

Total hours from contractors

10.2%

5,196 contractor hours this quarter

Certified Nursing Assistant: 8 Registered Nurse: 5 Respiratory Therapy Technician: 4 Physical Therapy Aide: 3 Speech Language Pathologist: 3 Licensed Practical Nurse: 2 Physical Therapy Assistant: 2 Qualified Social Worker: 2 Administrator: 1 Medical Director: 1 Occupational Therapy Assistant: 1
Staff by category
Certified Nursing Assistant7688426,20591100%7.4
Registered Nurse265317,76991100%7.7
Licensed Practical Nurse172194,90291100%8.1
Clinical Nurse Specialist140144,31891100%7.5
Other Dietary Services Staff4041,47991100%7.4
Speech Language Pathologist0338337886%6.8
Physical Therapy Aide03382191100%6.9
Respiratory Therapy Technician0446437785%6.9
Qualified Social Worker0225096470%7.3
Physical Therapy Assistant0225036673%7.6
Administrator0114886571%7.5
Occupational Therapy Aide1014886571%7.5
Dental Services Staff1014656268%7.5
Mental Health Service Worker1014586167%7.5
Dietitian1014506066%7.5
Nurse Practitioner1014285763%7.5
Occupational Therapy Assistant011561112%5.1
Medical Director011521314%4
84 Certified Nursing Assistant
% of Days 100%
31 Registered Nurse
% of Days 100%
19 Licensed Practical Nurse
% of Days 100%
14 Clinical Nurse Specialist
% of Days 100%
4 Other Dietary Services Staff
% of Days 100%
3 Speech Language Pathologist
% of Days 86%
3 Physical Therapy Aide
% of Days 100%
4 Respiratory Therapy Technician
% of Days 85%
2 Qualified Social Worker
% of Days 70%
2 Physical Therapy Assistant
% of Days 73%
1 Administrator
% of Days 71%
1 Occupational Therapy Aide
% of Days 71%
1 Dental Services Staff
% of Days 68%
1 Mental Health Service Worker
% of Days 67%
1 Dietitian
% of Days 66%
1 Nurse Practitioner
% of Days 63%
1 Occupational Therapy Assistant
% of Days 12%
1 Medical Director
% of Days 14%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
128 residents
Residents by payment source
Medicare
28 residents (21.9%)
Medicaid
68 residents (53.1%)
Private pay or other
32 residents (25%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 8.0
8% worse than Florida average

Florida average: 7.4

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 16.5
33% worse than Florida average

Florida average: 12.4

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 8.3%
21% better than Florida average

Florida average: 10.5%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 19.4%
50% worse than Florida average

Florida average: 12.9%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 21.6%
60% worse than Florida average

Florida average: 13.5%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 1.4%
48% better than Florida average

Florida average: 2.6%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 4.7%
13% better than Florida average

Florida average: 5.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 1.4%
60% worse than Florida average

Florida average: 0.9%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 6.4%
8% worse than Florida average

Florida average: 6.0%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.6%
82% better than Florida average

Florida average: 3.3%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 12.0%
50% worse than Florida average

Florida average: 8.0%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 98.4%
In line with Florida average

Florida average: 97.7%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 99.0%
In line with Florida average

Florida average: 99.2%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 96.9%
In line with Florida average

Florida average: 94.0%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.8%
20% worse than Florida average

Florida average: 1.5%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 96.5%
In line with Florida average

Florida average: 94.7%

Guides for Better Senior Living

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Financial Aid for Florida Seniors

Get financial aid guidance

Long-Term Care Waiver

Florida Medicaid LTC Waiver

Age 65+ or 21+ disabled, Florida resident, Medicaid- eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

High demand; waitlists common.

Community Care for the Elderly (CCE)

Florida CCE

Age 60+, Florida resident, at risk of nursing home.

~$2,000/month (varies).

$5,000 (individual).

Limited funding; regional variation.

Home Care for the Elderly (HCE)

Florida Home Care for the Elderly

Age 60+, Florida resident, at risk of nursing home placement; caregiver must be approved.

~$2,829/month (individual, aligned with Medicaid thresholds).

~$2,000 (individual); varies by case manager discretion.

Limited funding (~3,500 served annually); prioritizes low-income frail seniors.

Program of All-Inclusive Care for the Elderly (PACE)

Florida Medicaid PACE

Age 55+, Florida resident, nursing home-level care need, safe with PACE support.

~$2,829/month (300% FBR).

$2,000 (individual), $3,000 (couple).

Limited to specific counties (e.g., Hillsborough, Miami-Dade); ~10 sites statewide.

Optional State Supplementation (OSS)

Florida Optional State Supplementation

Age 65+ or disabled, Florida resident, living in approved facility, receiving SSI or low-income.

~$1,004/month (individual, including SSI).

$2,000 (individual), $3,000 (couple).

Limited to specific facility types; ~$78.40/month max supplement.

Senior Community Service Employment Program (SCSEP)

Florida SCSEP (federally funded, state-administered)

Age 55+, unemployed, low-income, Florida resident.

~$1,983/month (125% FPL, individual).

Not specified; income-focused.

Priority for veterans, rural residents; ~1,000 slots/year.