Inspection Reports for
Lynwood Rehabilitation and Healthcare Center

4164 Halls Mill Road, Mobile, AL, 36693

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Deficiencies (last 3 years)

Deficiencies (over 3 years) 15 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

317% worse than Alabama average
Alabama average: 3.6 deficiencies/year

Deficiencies per year

24 18 12 6 0
2019
2022
2024

Inspection Report

Complaint Investigation
Deficiencies: 4 Date: Oct 16, 2024

Visit Reason
The inspection was conducted as a complaint investigation related to allegations of sexual abuse and inappropriate sexual behaviors by Resident Identifier (RI) #320 toward staff and another resident, as well as failure to timely report and properly investigate these incidents.

Complaint Details
The complaint investigation was triggered by complaint/report number AL00047058 regarding allegations of sexual abuse and inappropriate sexual behaviors by RI #320 toward staff and another resident. The facility failed to timely report the abuse allegation to the State Agency within two hours and failed to conduct a thorough investigation. The facility implemented corrective actions including staff education and monitoring starting 06/12/2024.
Findings
The facility failed to notify the Medical Director or CRNPs about RI #320's inappropriate sexual behaviors on 02/19/2024, failed to timely report an allegation of sexual abuse involving RI #320 and RI #71 within the required two-hour timeframe, and did not conduct a thorough investigation including obtaining witness statements from all staff. Additionally, the facility failed to implement appropriate behavioral interventions after the incidents.

Deficiencies (4)
Failure to notify Medical Director or CRNPs of inappropriate sexual behaviors by RI #320 on 02/19/2024.
Failure to timely report allegation of sexual abuse involving RI #320 and RI #71 within two hours.
Failure to conduct a thorough investigation and obtain witness statements from all staff regarding sexual abuse allegation on 02/22/2024.
Failure to address and manage RI #320's sexually inappropriate behaviors with appropriate interventions after incidents on 02/19/2024.
Report Facts
Residents Affected: 17 Staff interviews: 5 QAA review period: 3 Assessment Reference Date: Feb 15, 2024 Brief Interview for Mental Status score: 3

Employees mentioned
NameTitleContext
Assistant Director of NursingADONDocumented incidents of inappropriate sexual behavior by RI #320 and reported to CRNP or DON.
AdministratorADMAbuse Coordinator responsible for reporting abuse to State Agency and investigating allegations.
Certified Registered Nurse Practitioner #11CRNP #11Visited RI #320 on 02/22/2024 and was unaware of prior inappropriate behaviors.
Certified Registered Nurse Practitioner #10CRNP #10Notified of RI #320's behaviors after the fact; had credentials for psychiatric care.
Medical DirectorMDNot notified of incidents on 02/19/2024; stated he would have sent RI #320 for psychiatric evaluation.
Director of Social ServicesDSSDeveloped behavior care plan for RI #320 and noted lack of new interventions after 02/19/2024 incident.
Director of NursingDONInformed of RI #320's behaviors; stated RI #320 could have been referred to psychiatric care.
Registered Nurse #13RN #13Witnessed incident involving RI #320 and RI #71 on 02/22/2024.
Certified Nursing Assistant #12CNA #12Witnessed RI #320 put hand under RI #71's blouse on 02/22/2024.
Certified Nursing Assistant #14CNA #14Interviewed regarding incident on 02/22/2024.

Inspection Report

Complaint Investigation
Deficiencies: 7 Date: Oct 16, 2024

Visit Reason
The inspection was conducted due to complaints and allegations involving inappropriate sexual behaviors by Resident Identifier (RI) #320, failure to timely report abuse, failure to conduct thorough investigations, inaccurate resident assessments, inadequate behavioral health care, and food service deficiencies.

Complaint Details
The complaint investigation involved allegations of inappropriate sexual behaviors by Resident Identifier (RI) #320 on 02/19/2024 and sexual abuse involving RI #320 and RI #71 on 02/22/2024. The facility failed to notify appropriate medical staff, failed to timely report the abuse to the State Agency within two hours, and failed to conduct a thorough investigation with witness statements. The investigation was triggered by complaint/report number AL00047058.
Findings
The facility failed to notify the Medical Director or CRNPs about inappropriate sexual behaviors by RI #320 on 02/19/2024, failed to timely report sexual abuse allegations involving RI #320 and RI #71 on 02/22/2024, did not conduct a thorough investigation of the abuse incident, inaccurately coded an MDS assessment for RI #70, failed to implement appropriate behavioral interventions for RI #320, and failed to provide adequate portions and proper reheating of pureed food items.

Deficiencies (7)
Failure to notify Medical Director or CRNPs of inappropriate sexual behaviors by RI #320 on 02/19/2024.
Failure to timely report sexual abuse allegation involving RI #320 and RI #71 on 02/22/2024 within required two hours.
Failure to conduct a thorough investigation and obtain witness statements for sexual abuse incident on 02/22/2024 involving RI #320 and RI #71.
Inaccurate coding of Significant Change MDS assessment for RI #70 indicating anticoagulant medication when only antiplatelet (Aspirin) was given.
Failure to implement appropriate behavioral health interventions for RI #320 after incidents of inappropriate sexual behavior on 02/19/2024.
Failure to provide approved portions of pureed meat and pureed bread for lunch on 10/08/2024 and 10/09/2024.
Failure to reheat Puree Scalloped Potatoes to required 165°F for 15 seconds after cooling to 125°F prior to lunch service on 10/08/2024.
Report Facts
Residents receiving Puree diet: 5 Total residents receiving meals: 108 Deficiencies cited: 7 Assessment Reference Date: Aug 29, 2024 Incident date: Feb 19, 2024 Incident date: Feb 22, 2024 Date of survey completion: Oct 16, 2024

Employees mentioned
NameTitleContext
Assistant Director of NursingAssistant Director of Nursing (ADON)Documented inappropriate behaviors of RI #320 and was involved in reporting and investigation.
Director of NursingDirector of Nursing (DON)Interviewed regarding behavioral incidents and investigation of RI #320.
Certified Registered Nurse Practitioner #10CRNP #10Interviewed about notification of inappropriate sexual behaviors and psychiatric evaluation.
Certified Registered Nurse Practitioner #11CRNP #11Interviewed about assessment of RI #320 and awareness of inappropriate behaviors.
Medical DirectorMedical Director (MD)Interviewed about notification and management of inappropriate sexual behaviors of RI #320.
Registered DietitianRegistered Dietitian (RD)Interviewed about menu planning, portion sizes, and reheating food temperatures.
AdministratorAdministrator (ADM)Interviewed about abuse reporting, investigation, and management of RI #320's behaviors.
Director of Social ServicesDirector of Social Services (DSS)Interviewed about behavioral care plan development and interventions for RI #320.
Registered Nurse #13Registered Nurse (RN) #13Witnessed sexual abuse incident involving RI #320 and RI #71.
Certified Nursing Assistant #12Certified Nursing Assistant (CNA) #12Witnessed sexual abuse incident involving RI #320 and RI #71 and provided a statement.
Certified Nursing Assistant #14Certified Nursing Assistant (CNA) #14Interviewed to obtain statement regarding sexual abuse incident.
Assistant Dietary ManagerAssistant Dietary ManagerInterviewed about food preparation and reheating practices.
Dietary ManagerDietary ManagerInterviewed about food temperature and reheating standards.

Inspection Report

Complaint Investigation
Deficiencies: 4 Date: Oct 16, 2024

Visit Reason
The inspection was conducted as a complaint investigation related to allegations of inappropriate sexual behavior by Resident Identifier (RI) #320 and failure to timely report and properly investigate abuse incidents involving residents.

Complaint Details
The complaint investigation was triggered by complaint/report number AL00047058 regarding allegations of sexual abuse and inappropriate sexual behaviors by RI #320. The facility failed to timely report the abuse incident to the State Agency and did not conduct a thorough investigation. The investigation revealed conflicting information and incomplete witness statements. The facility implemented corrective actions including staff education and monitoring.
Findings
The facility failed to notify the Medical Director or Certified Registered Nurse Practitioners of RI #320's inappropriate sexual behaviors on 02/19/2024, failed to timely report an allegation of sexual abuse involving RI #320 and RI #71 on 02/22/2024 within the required two-hour timeframe, and did not conduct a thorough investigation or obtain witness statements from all staff regarding the abuse incident. Additionally, the facility failed to implement appropriate behavioral interventions for RI #320's sexually inappropriate behaviors.

Deficiencies (4)
Failure to notify Medical Director or CRNPs of inappropriate sexual behaviors by RI #320 on 02/19/2024.
Failure to timely report allegation of sexual abuse involving RI #320 and RI #71 on 02/22/2024 within two hours.
Failure to conduct a thorough investigation and obtain witness statements from all staff regarding the abuse incident on 02/22/2024.
Failure to provide necessary behavioral health care and services to address RI #320's sexually inappropriate behaviors.
Report Facts
Residents Affected: 17 Incident reporting timeframe: 2 Date of incident: Feb 19, 2024 Date of incident: Feb 22, 2024 Date of survey: Oct 16, 2024

Employees mentioned
NameTitleContext
Assistant Director of NursingADONDocumented incidents of inappropriate behavior and reported to CRNP or DON; signed statement regarding abuse incident.
Certified Registered Nurse Practitioner #11CRNPVisited RI #320 on 02/22/2024 and reported inappropriate sexual comments and behavior.
Certified Registered Nurse Practitioner #10CRNPNotified of inappropriate sexual behaviors; stated they should have been informed and would have sent RI #320 for psychiatric evaluation.
Medical DirectorMDNotified late of inappropriate sexual behaviors; stated they would have sent RI #320 for psychiatric evaluation.
AdministratorADMAbuse Coordinator responsible for reporting abuse to State Agency; acknowledged late reporting and incomplete investigation.
Director of NursingDONInformed of inappropriate sexual behaviors; involved in review of video and investigation.
Certified Nursing Assistant #12CNAWitnessed and reported RI #320 putting hand under RI #71's blouse.
Registered Nurse #13RNReported abuse incident involving RI #320 and RI #71 to ADON.
Director of Social ServicesDSSDeveloped behavior care plan for RI #320 and commented on lack of new interventions after incidents.

Inspection Report

Complaint Investigation
Deficiencies: 7 Date: Oct 16, 2024

Visit Reason
The inspection was conducted as a complaint investigation related to allegations of sexual abuse and inappropriate sexual behaviors by Resident Identifier (RI) #320, including failure to notify medical staff and timely report incidents.

Complaint Details
The complaint investigation was triggered by allegations of sexual abuse and inappropriate sexual behaviors by Resident Identifier (RI) #320, including incidents on 02/19/2024 and 02/22/2024 involving staff and another resident (RI #71). The facility failed to notify medical staff timely, failed to report the abuse allegation within the required two-hour timeframe, and failed to conduct a thorough investigation with witness statements. The investigation included interviews with staff, review of policies, progress notes, and video footage.
Findings
The facility failed to notify the Medical Director or Certified Registered Nurse Practitioners of RI #320's inappropriate sexual behaviors on 02/19/2024, failed to timely report an allegation of sexual abuse involving RI #320 and RI #71 on 02/22/2024, and failed to conduct a thorough investigation including obtaining witness statements. Additionally, the facility failed to accurately code a resident's medication assessment and failed to provide appropriate behavioral health interventions for RI #320's behaviors. Nutritional deficiencies were also noted related to puree diet portions and improper reheating of food.

Deficiencies (7)
Failure to notify Medical Director or CRNPs of inappropriate sexual behaviors by RI #320 on 02/19/2024.
Failure to timely report allegation of sexual abuse involving RI #320 and RI #71 on 02/22/2024 within required two hours.
Failure to conduct thorough investigation and obtain witness statements for sexual abuse allegation involving RI #320 and RI #71 on 02/22/2024.
Inaccurate coding of Significant Change Minimum Data Set assessment for RI #70 regarding anticoagulant medication.
Failure to implement appropriate behavioral health interventions for RI #320's sexually inappropriate behaviors after incidents on 02/19/2024.
Failure to provide approved portions of puree meat and puree bread for lunch on 10/08/2024 and 10/09/2024.
Failure to reheat Puree Scalloped Potatoes to minimum required temperature of 165°F for 15 seconds after cooling to 125°F on 10/08/2024 prior to lunch service.
Report Facts
Residents receiving Puree diet: 5 Total residents receiving meals: 108 Deficiencies cited: 7 Puree Bread serving size: 2 Puree Meat serving size: 3 Required combined puree meat and bread serving size: 5 Puree Scalloped Potatoes serving size: 4 Temperature of Puree Scalloped Potatoes: 125 Reheated temperature of Puree Scalloped Potatoes: 146

Employees mentioned
NameTitleContext
Assistant Director of NursingADONDocumented reports of inappropriate behavior by RI #320 and interviews regarding notification and reporting
AdministratorADMInterviewed regarding awareness and reporting of incidents involving RI #320
Certified Registered Nurse Practitioner #11CRNP #11Interviewed regarding assessment of RI #320 and awareness of inappropriate behaviors
Certified Registered Nurse Practitioner #10CRNP #10Interviewed regarding notification and psychiatric evaluation of RI #320
Medical DirectorMDInterviewed regarding notification and psychiatric evaluation of RI #320
Director of Social ServicesDSSDeveloped behavior care plan for RI #320 and interviewed about interventions
Director of NursingDONInterviewed regarding behavior incidents and interventions for RI #320
Registered DietitianRDInterviewed regarding puree diet portions and reheating requirements
Registered Nurse #13RN #13Witnessed incident involving RI #320 and RI #71 and reported to ADON
Certified Nursing Assistant #12CNA #12Witnessed incident involving RI #320 and RI #71 and provided a written statement
Certified Nursing Assistant #14CNA #14Interviewed to obtain statement regarding incident involving RI #320 and RI #71
Assistant Dietary ManagerInterviewed regarding puree diet preparation and reheating
Dietary ManagerInterviewed regarding reheating temperatures and trayline observations

Inspection Report

Routine
Census: 112 Deficiencies: 4 Date: Feb 11, 2022

Visit Reason
The inspection was conducted to assess compliance with regulatory requirements related to resident care, medication administration, and care plan participation at Lynwood Rehabilitation and Healthcare Center.

Findings
The facility was found deficient in allowing a resident to participate in care plan meetings, assessing and treating a resident's skin condition, monitoring side effects of psychotropic medications for residents, and maintaining medication error rates below 5%. Several medication errors were observed during medication administration.

Deficiencies (4)
Failed to ensure Resident Identifier #35 was invited and allowed to participate in care plan conferences.
Failed to assess and treat a skin issue for Resident Identifier #35 in a timely manner.
Failed to monitor side effects of psychotropic medications for Residents #20 and #92.
Medication error rate of 10%, exceeding the acceptable rate of less than 5%, with three errors in 30 opportunities.
Report Facts
Residents receiving antipsychotic medication: 36 Residents receiving antidepressant medication: 70 Resident census: 112 Medication error rate: 10 Medication errors: 3 Medication administration opportunities: 30

Employees mentioned
NameTitleContext
EI #10Licensed Social WorkerStated residents were invited to care plan meetings and documented in Point Click Care
EI #1Nursing Home AdministratorStated residents should be informed about care conferences and have the option to attend
EI #13Licensed Practical NurseWrote nurse's note about skin assessment; did not document skin assessment on 02/10/2022
EI #12Certified Nursing AssistantReported resident had rash for approximately a month and nurses were aware
EI #11Certified Nursing AssistantReported resident's itching and showed area to nurse
EI #2Director of NursingStated charge nurse should assess skin issues and call physician; facility lacked policy for antidepressant administration
EI #5Licensed Practical NurseInterviewed about lack of side effect monitoring documentation for antidepressants
EI #6Registered NurseInterviewed about lack of side effect monitoring and medication errors
EI #7Licensed Practical NurseObserved administering wrong medication and confirmed medication error

Inspection Report

Routine
Census: 112 Deficiencies: 4 Date: Feb 11, 2022

Visit Reason
The inspection was conducted to assess compliance with regulatory requirements related to resident care, medication administration, and facility policies at Lynwood Rehabilitation and Healthcare Center.

Findings
The facility was found deficient in allowing a resident to participate in care plan meetings, assessing and treating a resident's skin condition, monitoring side effects of psychotropic medications for residents, and maintaining medication error rates below 5%. Several medication errors were observed during medication administration.

Deficiencies (4)
Failed to ensure Resident Identifier #35 was invited and allowed to participate in care plan conferences.
Failed to assess and treat a skin issue for Resident Identifier #35 in a timely manner.
Failed to monitor side effects of antipsychotic and antidepressant medications for Residents #20 and #92.
Medication error rate of 10%, exceeding the acceptable rate of less than 5%, with three errors in 30 opportunities affecting Residents #19, #22, and #38.
Report Facts
Residents receiving antipsychotic medication: 36 Residents receiving antidepressant medication: 70 Medication error rate: 10 Residents observed during medication pass: 6 Total residents in facility: 112

Employees mentioned
NameTitleContext
EI #10Licensed Social WorkerStated residents were invited to care plan meetings and documented in Point Click Care
EI #1Nursing Home AdministratorProvided information about resident care plan meeting participation and medication error findings
EI #13Licensed Practical NurseWrote nurse's note on skin assessment and was involved in skin care deficiency
EI #12Certified Nursing AssistantReported resident's rash and nurses' awareness
EI #11Certified Nursing AssistantReported resident's itching and showed area to nurse
EI #2Director of NursingDiscussed skin issue assessment, medication error audits, and lack of policy for antidepressant administration
EI #5Licensed Practical NurseInterviewed regarding lack of side effect monitoring for psychotropic medications and medication administration errors
EI #6Registered NurseInterviewed regarding side effect monitoring and medication administration errors
EI #7Licensed Practical NurseObserved administering wrong medication and interviewed about medication error

Inspection Report

Routine
Deficiencies: 8 Date: Aug 8, 2019

Visit Reason
The inspection was conducted to assess compliance with regulatory requirements related to resident rights, notification of family/sponsor, medication storage and administration, food safety, medical record documentation, infection control, and laundry processes at Lynwood Rehabilitation and Healthcare Center.

Findings
The facility was found deficient in multiple areas including failure to serve residents meals simultaneously at the same table, failure to notify family/sponsor of resident refusals of care, improper medication storage and handling, expired medications stored, inadequate food labeling, incomplete wound care documentation, improper sorting of soiled linens, and failure to use barriers when placing medication cards on bedside tables.

Deficiencies (8)
Failed to ensure residents #5 and #25 were served supper meal at the same time as other residents at the same table.
Failed to notify sponsor when Resident #91 refused treatments, ADL care, or medications as requested by sponsor.
Licensed staff left medication (Miralax) unattended and out of view on top of medication cart.
Medication storage room contained expired medications (Milk of Magnesium bottles expired 12/18).
Failed to label opened frozen food items with open or use by dates including country fried steak, liquid eggs, pork chops, and hot dogs.
Failed to document wound care and parasite removal for Resident #91 by the nurse who performed the care.
Soiled linen was sorted outside the laundry room on the sidewalk instead of in a separate designated room.
Medication cards and inhaler box were placed on resident's bedside table without a barrier, risking contamination.
Report Facts
Residents affected: 2 Residents sampled: 32 Residents affected: 1 Medication refusal dates: 5 Expired medication bottles: 2 Residents receiving meals: 107 Soiled linen barrels: 12

Employees mentioned
NameTitleContext
Certified Nursing AssistantEI #4 involved in meal service observation and interview regarding serving residents together
Dietary ManagerEI #3 and EI #5 interviewed regarding meal service policy and food labeling
Registered Nurse/Team LeaderEI #9 interviewed regarding refusal notification and wound care documentation
Wound Care NurseEI #11 interviewed regarding wound care refusals and sponsor notification
Licensed Practical NurseEI #12 interviewed regarding wound care refusals and documentation
Registered NurseEI #14 interviewed regarding medication refusals and notification
Director of Nursing ServicesEI #2 interviewed regarding refusal notifications and medication storage
Housekeeping and Laundry SupervisorEI #15 interviewed regarding laundry sorting practices
Infection Control PreventionistEI #16 interviewed regarding laundry sorting and medication card contamination
Registered NurseEI #17 observed and interviewed regarding medication pass and contamination risk

Inspection Report

Routine
Deficiencies: 7 Date: Aug 8, 2019

Visit Reason
The inspection was conducted to assess compliance with regulatory requirements related to resident rights, notification procedures, medication storage, food safety, medical record documentation, infection control, and other care standards at Lynwood Rehabilitation and Healthcare Center.

Findings
The facility was found deficient in multiple areas including failure to serve residents meals simultaneously at the same table, failure to notify sponsors of resident refusals of care, improper medication storage and handling, expired medications in storage, inadequate food labeling, incomplete wound care documentation, improper sorting of soiled linens, and lapses in infection control practices such as placing medication cards on bedside tables without barriers.

Deficiencies (7)
Failed to ensure residents #5 and #25 were served supper meals at the same time as others at the same table, violating dignity.
Failed to notify sponsor when Resident #91 refused treatments, ADL care, or medications as requested by sponsor.
Licensed nurse left medication (Miralax) unattended and out of view on top of medication cart; medication storage included expired medications.
Failed to label opened frozen food items with use by or open dates, affecting food safety for 107 residents.
Failed to document wound care and parasite removal by nurse for Resident #91.
Soiled linen was sorted outside the wash room, risking cross contamination.
Medication cards were placed on bedside tables without a barrier during medication pass, risking contamination.
Report Facts
Residents affected: 2 Residents sampled: 32 Residents affected: 1 Licensed nurses observed: 3 Residents receiving meals: 107 Medication bottles expired: 2 Soiled linen barrels: 12

Employees mentioned
NameTitleContext
Certified Nursing AssistantEI #4 involved in meal service observation and interview
Dietary ManagerEI #3 and EI #5 interviewed regarding meal service and food labeling
Registered Nurse/Team LeaderEI #9 interviewed regarding notification of refusals
Wound Care NurseEI #11 interviewed regarding wound care refusals and notification
Licensed Practical NurseEI #12 interviewed regarding wound care refusals and documentation
Registered NurseEI #14 interviewed regarding medication refusals and notification
Director of Nursing ServicesEI #2 interviewed regarding refusals, notifications, and medication storage
Registered NurseEI #17 observed and interviewed regarding medication handling
Unit Manager/Registered NurseEI #9 interviewed regarding wound care documentation
Housekeeping and Laundry SupervisorEI #15 interviewed regarding laundry process
Infection Control PreventionistEI #16 interviewed regarding infection control practices

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