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Nursing Home

Majestic Gardens at Memphis Rehabilitation and Skilled Nursing Center

Nursing Home

Majestic Gardens at Memphis Rehabilitation and Skilled Nursing Center

131 N Tucker St, Memphis, TN 38104, USA View map
Overview of Majestic Gardens at Memphis Rehabilitation and Skilled Nursing Center

Majestic Gardens at Memphis is a reliable senior care provider, based in Memphis, TN, offering excellent skilled nursing and rehabilitation services. The community ensures residents get the most out of their stays with a full array of services, from 24-hour medical care services to cozy accommodations and vibrant daily programming. Meanwhile, residents dealing with memory loss are offered intensive, specialized care in an environment specially designed to accommodate their unique needs.

Here, residents find utmost comfort in their well-appointed accommodations with most of the details handled so they can fully focus on their healing and well-being. The community ensures residents enjoy a vibrant daily life as they go through their recovery journey through its wide array of stimulating and entertaining activities. No matter how long your stay is or how much support you require, Majestic Gardens at Memphis is guaranteed to provide all that you need to thrive.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
1/5
Tennessee average: 3.0/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
1/5
Tennessee average: 2.9/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
1/5
Tennessee average: 2.4/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
2/5
Tennessee average: 3.7/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
3h 37m per day

This home provides 0% more nursing time per resident than the Tennessee average.

Tennessee average: 3h 38m per day

Staffing hours breakdown

Info Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Staff type Facility State avg National avg
Registered Nurse (RN) Info Registered nurse hours per resident per day. 20m per day 37m per day 41m per day
Nurse Aide Info Nurse aide hours per resident per day. 2h 2m per day 2h 9m per day 2h 21m per day
Total Nursing (Weekend) Info Total number of nurse staff hours per resident per day on weekends. 3h 6m per day 3h 21m per day 3h 26m per day
Physical Therapist Info Physical therapist staff hours per resident per day. 3m per day 5m per day 4m per day
RN (Weekend) Info Registered nurse hours per resident per day on weekends. 19m per day 25m per day 29m per day

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 50

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Tennessee average
Occupancy rate 80.1%
Residents per day (avg) 146
Occupancy rate
80.1%
Residents per day (avg)
146

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Might be optimal for
Post-acute recovery Temporary care Transitional stays

Breakdown by payment type

Medicare

19% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

63% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

18% of new residents, often for long-term daily care.

Typical stay 1 - 2 years

Finances and operations

Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$17.1M
Operating loss
-$232.0K
Privately-owned community Operated by a partnership between two or more business owners.
Home revenue
$17,112,595.00
Operating loss
$-231,989.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$6.7M
39.3% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$10.6M
Total costs $17.3M
Bed community size
50-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
34 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 80 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate
36%
50% lower than Tennessee average

Tennessee average: 72%

Occupied beds
18 / 50
Average residents 82 per day

License details

Facility type
Nursing Home
Status Licensed
Issuance January 7, 1992
Expiration August 16, 2026
County: Robertson

Additional licensing details

License number: 00000240

Ownership & operating entity

Majestic Gardens at Memphis Rehabilitation and Skilled Nursing Center is legally operated by Majestic Operations, LLC, and administrated by Natalie Berkely.

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Mr. Steven Friedman, Chief Operations Officer

Care Services

Doctor on Staff
Nursing Services
Rehabilitation Services
Memory Care
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing

All Levels of Care

Skilled Nursing
Rehabilitation
Memory Care

Programs & Activities

Specific Programs
Skilled Nursing, Rehabilitation, Secure Memory Care, Patriots Place for veterans

Dining & Nutrition

Food Description
Meals are served in pleasant dining areas, allowing for socializing while enjoying meals.

What does this home offer?

Accepts Medicaid icon
Accepts Medicaid icon

Accept Medicaid: Yes

Total residents icon
Total residents icon

Total Residents: 169

Building type icon
Building type icon

Building Type: Two-story

Types of Care at Majestic Gardens at Memphis Rehabilitation and Skilled Nursing Center

Nursing Home
Contact Majestic Gardens at Memphis Rehabilitation and Skilled Nursing Center

Inspection History

In Tennessee, the Department of Health, Division of Health Care Facilities performs unannounced inspections and investigations to ensure facilities provide high-quality resident care.

Tennessee average: 9 complaint visits

4 violations

Violations indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Tennessee average: 2 violations

Health Inspection History

Inspections
Total health inspections 6

Tennessee average 3.5


Last Health inspection on Aug 2025

Total health citations 41

Tennessee average 15.4

Citations per inspection
6.83

Tennessee average 4.39


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

15 of 41 citations resulted from standard inspections; 15 of 41 resulted from complaint investigations; and 11 of 41 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info 7
536% worse than Tennessee average

Tennessee average: 1.1


Serious Health citations More info 0
100% better than Tennessee average

Tennessee average: 0.6

7 critical citations More info Tennessee average: 1.1

0 serious citations More info Tennessee average: 0.6

34 moderate citations More info Tennessee average: 13.7

0 minor citations More info Tennessee average: 0.1
Citations history (last 3 years)
Resident Rights moderate citation Info Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care. Aug 20, 2025

Environmental moderate citation Info Issues related to building safety, cleanliness, maintenance, and overall living conditions. May 08, 2024
Corrected

Nutrition moderate citation Info Issues related to food quality, meal service, and resident's nutritional needs. May 08, 2024
Corrected

Pharmacy moderate citation Info Issues related to medication management, including how drugs are stored, administered, and monitored. May 08, 2024
Corrected

Compare Nursing Homes around Memphis The information below is reported by the Tennessee Department of Health, Division of Health Care Facilities.

5 facilities compared · CMS & TN Dept. of Health data · Updated Mar 2026

Allenbrooke Nursing & Rehab Center
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Memphis
180
89.6%
+23%
3.53
-8%
-3%
0
8
1
164
A+
48
Anderson, Richie
$18,4M
$10,2M
55.5%
445485
Majestic Gardens at Memphis Rehabilitation and Skilled Nursing Center
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Memphis (Midtown)
169
36.0%
-51%
3.62
-22%
0%
12
41
7
146
A+
80
Cnh Memphis Holdings Llc
$16,0M
$6,7M
42%
445150
Shelby Oaks Post Acute
-
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Memphis (East Memphis)
42
78.6%
+8%
-
-
-
-
-
-
0
0
0
-
A+
64
Eagle Lake Holdings. Llc
-
-
-
-
Apple Grove Alzheimer’s and Dementia Residence
-
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Memphis
49
-
-
-
-
-
-
-
-
0
0
0
-
-
-
-
-
-
-
-
Assisted Living at Trezevant
-
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Memphis
151
-
-
-
-
-
-
-
-
0
0
0
-
-
-
-
-
-
-
-

Places of interest near Majestic Gardens at Memphis Rehabilitation and Skilled Nursing Center

Address 3.2 miles from city center — 1.32 miles to nearest hospital (Methodist University Hospital)

Address 131 N Tucker St, Memphis, TN 38104, USA

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Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 367
Employees 204
Contractors 163
Staff to resident ratio 2.74:1
53% better than Tennessee average

Tennessee average ratio: 1.79:1

Avg staff/day 85
Average shift 7.2 hours
13% worse than Tennessee average

Tennessee average: 8.3 hours

Total staff hours (quarter) 55,792
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 25
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.4 hours

This role is partially covered by contractors.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 106
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.9 hours

This role is partially covered by contractors.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 188
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 6.9 hours

This role is partially covered by contractors.

Contractor staffing

Total hours from contractors

21.4%

11,947 contractor hours this quarter

Licensed Practical Nurse: 63 Certified Nursing Assistant: 62 Registered Nurse: 15 Speech Language Pathologist: 6 Qualified Social Worker: 5 Physical Therapy Aide: 4 Physical Therapy Assistant: 4 Respiratory Therapy Technician: 4
Staff by category
Certified Nursing Assistant1266218827,44191100%6.9
Licensed Practical Nurse436310612,63491100%7.9
Registered Nurse1015252,56191100%8.4
RN Director of Nursing8081,8636571%7.4
Speech Language Pathologist0661,6539099%6.1
Physical Therapy Aide0441,6199099%5.8
Qualified Social Worker0551,51991100%6.7
Physical Therapy Assistant0441,3998492%7.4
Respiratory Therapy Technician0441,14891100%7.7
Clinical Nurse Specialist8088867077%7.6
Mental Health Service Worker2027846369%8
Other Dietary Services Staff3036394651%7.8
Administrator1015206571%8
Nurse Practitioner1015126470%8
Dietitian1014936268%7.9
Dental Services Staff1011231618%7.7
188 Certified Nursing Assistant
% of Days 100%
106 Licensed Practical Nurse
% of Days 100%
25 Registered Nurse
% of Days 100%
8 RN Director of Nursing
% of Days 71%
6 Speech Language Pathologist
% of Days 99%
4 Physical Therapy Aide
% of Days 99%
5 Qualified Social Worker
% of Days 100%
4 Physical Therapy Assistant
% of Days 92%
4 Respiratory Therapy Technician
% of Days 100%
8 Clinical Nurse Specialist
% of Days 77%
2 Mental Health Service Worker
% of Days 69%
3 Other Dietary Services Staff
% of Days 51%
1 Administrator
% of Days 71%
1 Nurse Practitioner
% of Days 70%
1 Dietitian
% of Days 68%
1 Dental Services Staff
% of Days 18%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
134 residents
Residents by payment source
Medicare
20 residents (14.9%)
Medicaid
93 residents (69.4%)
Private pay or other
21 residents (15.7%)

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 12.5
19% worse than Tennessee average

Tennessee average: 10.5

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 22.7
16% worse than Tennessee average

Tennessee average: 19.5

Long-stay resident measures
Below average Tennessee avg: 3.9 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 22.7%
41% worse than Tennessee average

Tennessee average: 16.0%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 29.0%
33% worse than Tennessee average

Tennessee average: 21.7%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 16.5%
21% better than Tennessee average

Tennessee average: 20.7%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 2.5%
31% better than Tennessee average

Tennessee average: 3.7%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 3.7%
32% better than Tennessee average

Tennessee average: 5.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.7%
68% better than Tennessee average

Tennessee average: 2.1%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 4.4%
30% better than Tennessee average

Tennessee average: 6.3%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.0%
100% better than Tennessee average

Tennessee average: 11.0%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 14.1%
15% better than Tennessee average

Tennessee average: 16.5%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 80.3%
11% worse than Tennessee average

Tennessee average: 89.9%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 89.6%
5% worse than Tennessee average

Tennessee average: 94.5%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 2.17
37% worse than Tennessee average

Tennessee average: 1.58

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 2.22
41% worse than Tennessee average

Tennessee average: 1.57

Short-stay resident measures
Significantly below average Tennessee avg: 3.4 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 29.3%
63% worse than Tennessee average

Tennessee average: 79.7%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.7%
62% better than Tennessee average

Tennessee average: 1.7%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 33.3%
58% worse than Tennessee average

Tennessee average: 79.8%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 27.2%
23% worse than Tennessee average

Tennessee average: 22.2%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 11.2%
In line with Tennessee average

Tennessee average: 11.2%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 6.6%
756% worse than Tennessee average

Tennessee average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 38.9%
28% worse than Tennessee average

Tennessee average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 41.7%
17% worse than Tennessee average

Tennessee average: 50.6%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $821K
851% higher than Tennessee average

Tennessee average: $86K

Number of fines 12
588% more fines than Tennessee average

Tennessee average: 1.7

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 3
489% more payment denials than Tennessee average

Tennessee average: 0.5

Fines amount comparison
Fines amount comparison
This facility $821K
Tennessee average $86K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. May 8, 2024
$276K
Payment Denial Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. May 8, 2024
129 days
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Jan 8, 2024
$5K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Dec 11, 2023
$14K

Last updated: Jan 2026

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Financial Aid for Tennessee Seniors

Get financial aid guidance

CHOICES Program

TN Medicaid CHOICES

Age 65+ or disabled, Tennessee resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Managed care model; high rural demand.

Tennessee Options for Community Living

TN Options

Age 60+, Tennessee resident, at risk of nursing home.

~$2,000/month (individual, varies).

$5,000 (individual).

Limited funding; rural/urban balance.

Medicare Savings Program (MSP)

Tennessee Medicare Savings Program

Age 65+ or disabled, TN resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; includes Extra Help for Part D; no waitlist.

Low-Income Home Energy Assistance Program (LIHEAP)

Tennessee LIHEAP

Age 60+ prioritized, TN resident, low-income household.

~$3,970/month (individual, 185% FPL).

Not assessed; income-focused.

Covers gas, electric, propane; emergency aid available.

Family Caregiver Support Program (FCSP)

Tennessee Family Caregiver Support Program

Caregivers of 60+ needing care or 55+ caregivers of others; TN resident; functional needs (2+ ADLs).

No strict cap; prioritizes low-income (~$24,980/year).

Not assessed; need-based.

Includes grandparent caregivers; high rural demand.

Senior Community Service Employment Program (SCSEP)

Tennessee SCSEP

Age 55+, unemployed, low-income, TN resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents; AARP/Goodwill partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Tennessee VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, TN resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran population; supports rural/urban care needs.

Elderly Nutrition Program

Tennessee Elderly Nutrition Program

Age 60+, TN resident; no income limit but prioritizes low-income.

None; donations encouraged.

Not assessed.

Serves ~50,000 annually; 200+ congregate sites plus Meals on Wheels.

Property Tax Relief Program

Tennessee Property Tax Relief Program

Age 65+, TN resident, homeowner/renter (or widow/er 50+, disabled 18+).

~$45,000/year (household, excludes half of Social Security).

Not assessed; income-focused.

Rebates up to $1,000; serves ~100,000 annually.