Manchester Rehab and Healthcare Center

Manchester Rehab and Healthcare Center is a Nursing Home in Missouri

Manchester Rehab and Healthcare… is a Nursing Home in Missouri

Manchester Rehab and Healthcare Center

BALLWIN, MO 63021-5248 View Map

Manchester Rehab and Healthcare Center is a Nursing Home in Missouri

Manchester Rehab and Healthcare… is a Nursing Home in Missouri

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Overview of Manchester Rehab and Healthcare Center
Manchester Rehab and Healthcare Center is a compassionate and nurturing healthcare facility that prioritizes the well-being of its residents during post acute care. It offers a wide range of services including skilled nursing, daily care, medication management, rehabilitation therapy, and more. The center emphasizes personalized care and provides a variety of amenities to enhance the quality of life for its residents.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
1/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
1/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
1/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
2/5

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 137

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Missouri average
Occupancy rate 28.2%
Residents per day (avg) 75
Occupancy rate
28.2%
Residents per day (avg)
75

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

20% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

49% of new residents, often for short stays.

Typical stay 1 months

Medicaid

31% of new residents, often for long-term daily care.

Typical stay 4 - 5 months

Finances and operations

Proprietary home
Other
Home revenue
$2.5M
Operating loss
-$1.3M
Proprietary home Other
Home revenue
$2,488,223.00
Operating loss
$-1,257,385.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$1.7M
68.6% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$2.0M
Total costs $3.7M
Bed community size
137-bed community
A larger shared setting that may offer more common spaces and organized community services.

About this community

Facility Type
SNF

Additional licensing details

CMS Certification Number: 265352
Certification type: Medicare/Medicaid
County: SAINT LOUIS COUNTY

Ownership & operating entity

Manchester Rehab and Healthcare Center is administrated by SUSAN FRANKLIN.

Owner name: MANCHESTER OPERATOR LLC

Care Services

Accepts Medicaid
Nursing Services
Rehabilitation Services
Licensed Nurses/CNAs

Amenities & Lifestyle

Programs & Activities

Specific Programs
skilled nursing, daily care, medication management, rehabilitation therapy, wound care, dental services, podiatry, optometry, audiology care, counseling

Dining & Nutrition

Food Description
We provide a dining experience with nutritious and diverse options for breakfast, lunch, and dinner, as well as an open snack bar.

Access & Eligibility

Ways to qualify for care at this community, including accepted programs and payment options.

Medicaid Accepted

This facility is certified for eligible Medicaid services.

Payment & Funding Options

Medicaid

Compare Nursing Homes around Missouri

The information below is reported by the Missouri Department of Health and Senior Services, Division of Regulation and Licensure.
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Nursing Home 24/7 care needed

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Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Bertrand
60
No
5
CHANCE, DON
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$5,145,452.00
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44.1%
53.70
5/5
3.6515
5/5
3/5
2/5
-
Advanced Care of St Joseph
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Nursing Home 24/7 care needed

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-
NORTH 18TH STREET CONSULTING LLC
57.2%
$5,504,210.00
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41.8%
141.10
1/5
2.1152
2/5
1/5
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1
Amberwood Estates Nursing and Rehabilitation
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Nursing Home 24/7 care needed

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BERMUDA DRIVE CONSULTING LLC
81.7%
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55.7%
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4
Manchester Rehab and Healthcare Center
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MO 63021-5248
137
No
-
MANCHESTER HOLDCO LLC
28.2%
$2,488,215.00
$1,707,405.00
68.6%
75.30
1/5
-
1/5
1/5
2/5
2
Good Shepherd Care Community
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

HC

Hospice Care

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Concordia
-
No
38
-
-
-
-
-
-
-
-
-
-
-
-

Places of interest near Manchester Rehab and Healthcare Center

Address 0.0 miles from city center

Address BALLWIN, MO 63021-5248

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

281
Total Staff
147
Employees
134
Contractors
31,760
Total Hours (Quarter)
41
Avg Staff/Day
8.5
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse129.9 Yes
Licensed Practical Nurse679.3 Yes
Certified Nursing Assistant1148.6 Yes
Staff by Category
Administration
3 staff
8hs shift avg
Nursing Staff
233 staff
9hs shift avg
Physicians & Practitioners
4 staff
7.8hs shift avg
Therapy Services
35 staff
7.5hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
2 staff
6hs shift avg
Dietary Services
3 staff
7.5hs shift avg
Other Services
1 staff
8hs shift avg
Contractor Analysis
9.5%
of total hours from contractors
3,005 contractor hours this quarter
Certified Nursing Assistant: 67 Licensed Practical Nurse: 51 Medication Aide/Technician: 13 Registered Nurse: 3
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant476711410,30891100%8.6
Licensed Practical Nurse1651674,94091100%9.3
Nurse Aide in Training120123,38491100%9.5
Physical Therapist240243,3389099%8.2
Medication Aide/Technician1413273,10791100%9.8
Registered Nurse93121,0447178%9.9
Qualified Social Worker2027577886%6
Nurse Practitioner2026967178%8
Administrator3035766571%8
Other Dietary Services Staff3035536571%7.5
Speech Language Pathologist2025376571%8.1
RN Director of Nursing1014976470%7.8
Physical Therapy Aide2024616470%7.2
Clinical Nurse Specialist2024525965%7.7
Mental Health Service Worker1014405560%8
Respiratory Therapy Technician4043396167%5.3
Physical Therapy Assistant3033316673%4.8

Health Inspection History

Total Health inspections 12
82% above Missouri average
Missouri average: 6.6

Last Health inspection on May 2025

Total Health citations 62
70% above Missouri average
Missouri average: 36.5

5.17 citations per inspection (avg)

Citations origin

Citations can result from standard inspections or complaint-based investigations.

Standard inspections 45 citations
Complaint investigations 26 citations
Breakdown of citations
Critical Health citations 3
329% above Missouri average
Missouri average: 0.7
Serious Health citations 2
100% above Missouri average
Missouri average: 1.0
Moderate Health citations 55

Minor Health citations 2
Citations history (last 3 years)
Abuse/Neglect moderate citation May 23, 2025
Corrected

Administration moderate citation May 23, 2025
Corrected

Nutrition moderate citation May 23, 2025
Corrected

Pharmacy moderate citation May 23, 2025
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit Corporation
Part of: LUXOR HEALTHCARE
Resident Census by Payment Source
74 Total Residents
Medicare 10 (13.5%)
Medicaid 56 (75.7%)
Private Pay/Other 8 (10.8%)
Specialized Care Beds
39 Total Specialty Beds
28.5% of Bed Capacity
39
Alzheimer's / Dementia Beds
28.5%
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score 4.7
57% better than Missouri average
Missouri average: 10.9
Functional decline score 11.2
43% better than Missouri average
Missouri average: 19.5
Long-Stay Resident Measures
Daily care & independence

Need for Help with Daily Activities Increased 8.5%
57% below Missouri average.

Walking Ability Worsened 3.8%
82% below Missouri average.

Low Risk Long-Stay Residents with Bowel/Bladder Incontinence 21.2%
17% above Missouri average.
Safety & clinical stability

Falls with Major Injury 1.0%
76% below Missouri average.

High Risk Residents with Pressure Ulcers 10.3%
106% above Missouri average.

Urinary Tract Infection 0.5%
81% below Missouri average.
Emotional & behavioral wellbeing

Depressive Symptoms 55.3%
330% above Missouri average.

Antipsychotic Use 10.4%
53% below Missouri average.
Preventive care

Pneumococcal Vaccine 81.5%
4% below Missouri average.

Influenza Vaccine 90.3%
1% below Missouri average.
Nutrition & physical health

Lost Too Much Weight 0.0%
100% below Missouri average.
Short-stay resident measures
Pneumococcal Vaccine 24.1%

64% worse than Missouri average
Antipsychotic medication increase 1.9%

15% better than Missouri average
Influenza Vaccine 26.2%

59% worse than Missouri average

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $240K
This home paid 229% more in fines than the state average.
Missouri average: $73K
Number of Fines 2
This home received 18% fewer fines than the state average.
Missouri average: 2.4
Payment Denials 1
This home had 45% more payment denials than the state average.
Missouri average: 0.7
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty May 23, 2025
$197K
Payment Denial May 23, 2025
12 days
Civil Money Penalty May 1, 2023
$43K

Last updated: Jan 2026

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Financial Aid for Missouri Seniors

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Aged and Disabled Waiver

Missouri Medicaid A&D Waiver

Age 65+ or disabled, Missouri resident, Medicaid- eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Rural access prioritized.

Missouri Supplemental Nursing Care (SNC)

MO SNC

Age 65+, Missouri resident, in approved facility.

~$1,215/month (individual).

$2,000 (individual).

Supplements SSI; facility-based only.

Structured Family Caregiving Waiver (SFCW)

Missouri Structured Family Caregiving Waiver

Age 65+, Missouri resident, MO HealthNet-eligible, NFLOC, dementia diagnosis, live with caregiver.

~$2,901/month (300% FBR, individual); QIT required.

$5,909.25 (individual), $11,818.45 (couple).

Caregiver must be family; small program size.

MO HealthNet Aged, Blind, and Disabled (ABD)

Missouri MO HealthNet ABD

Age 65+ or disabled, Missouri resident, MO HealthNet-eligible, needs help with 1+ ADL.

~$1,690/month (individual, projected); spenddown allowed.

$5,909.25 (individual), $11,818.45 (couple).

Less intensive than waivers; statewide access.

Medicare Savings Program (MSP)

Missouri Medicare Savings Program

Age 65+ or disabled, Missouri resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist; includes Extra Help for Part D.

Missouri Caregiver Program (Customized Caregiver Training & Relief)

Missouri Caregiver Program

Caregivers of 60+ with dementia, Missouri resident, functional needs (2+ ADLs).

No strict cap; prioritizes low-income (~$24,980/year individual).

Not assessed; need-based.

Administered via AAAs and Alzheimer’s Association; rural focus.

Senior Community Service Employment Program (SCSEP)

Missouri SCSEP

Age 55+, unemployed, low-income, Missouri resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents; AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Missouri VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, Missouri resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand in rural/urban areas.