Deficiencies per Year
28
21
14
7
0
High
Moderate
Low
Unclassified
Census Over Time
Census
Capacity
Inspection Report
Renewal
Capacity: 175
Deficiencies: 0
Mar 4, 2025
Visit Reason
This document is related to the renewal of the nursing home license for Maple Crest Health Center, including the submission of the Nursing Home Licensure Renewal Application and related certifications.
Findings
The document confirms the facility's licensure renewal application with no noted deficiencies or inspection findings. It includes certifications, occupancy permits, floor plans, and special care unit endorsement applications.
Report Facts
Total licensed beds: 175
Special care unit capacity: 12
Renewal application date: 2025
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Eugenie Ahounou | Administrator | Named on the Nursing Home Licensure Renewal Application. |
| April Kaiser | Director of Nursing | Named on the Nursing Home Licensure Renewal Application. |
| Lars Johnson | Authorized Representative | Signed the renewal application on 2025-03-04. |
| Annette Greely | Applicant Contact / President/CEO | Named as contact on Alzheimer's Special Care Unit Disclosure and signed application on 2025-04-01. |
Inspection Report
Renewal
Capacity: 175
Deficiencies: 0
Feb 22, 2024
Visit Reason
The document is a Nursing Home Licensure Renewal Application and related certification materials for Maple Crest Health Center, submitted to renew the facility's license.
Findings
The documents certify that Maple Crest Health Center meets statutory requirements for licensure renewal as a Skilled Nursing Facility with special care and treatment services. The renewal application includes facility information, ownership details, and endorsement for Alzheimer's Special Care Unit.
Report Facts
Total licensed beds: 175
Maximum endorsed capacity: 38
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Eugenie Ahounou | Administrator | Named as facility administrator in the renewal application and Alzheimer's Special Care Unit disclosure. |
| Teresa Lawson | Director of Nursing | Named as Director of Nursing in the renewal application. |
| Lars P Johnson | Authorized Representative | Signed the renewal application and Alzheimer's Special Care Unit disclosure as authorized representative. |
| Annette Greely | President/CEO | Named as contact for legal owning entity and President/CEO of American Baptist Homes of the Midwest. |
Inspection Report
Complaint Investigation
Deficiencies: 0
Apr 14, 2020
Visit Reason
An offsite investigation was conducted to investigate a complaint at Maple Crest Health Center regarding failure to identify a change of condition, failure to provide care and services to prevent weight loss, and failure to provide adequate fluid intake to prevent dehydration.
Findings
The facility was found to be in compliance with regulatory guidelines for all allegations: timely identification of change of condition, provision of care to prevent weight loss, and adequate fluid intake to prevent dehydration.
Complaint Details
The investigation addressed allegations that the facility failed to identify changes of condition, failed to prevent weight loss, and failed to provide adequate fluid intake. All allegations were found to be unsubstantiated as the facility was in compliance.
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Connie Vogt | Program Manager - Office of LTC Facilities - Licensure Unit - Division of Public Health | Signed the report as Program Manager |
Inspection Report
Complaint Investigation
Deficiencies: 0
Jul 22, 2019
Visit Reason
An unannounced visit was conducted to investigate a complaint at Maple Crest Health Center regarding the facility's interventions to prevent falls with injuries, reporting of injuries requiring treatment within 24 hours, and changes to interventions after residents were identified at risk for falls.
Findings
The facility was found to be in compliance with regulatory requirements for all allegations: appropriate interventions to prevent falls were used, injuries requiring treatment were reported within 24 hours, and interventions were changed after residents were identified at risk for falls.
Complaint Details
The complaint alleged failure to use appropriate interventions to prevent falls with injuries, failure to immediately report injuries requiring treatment within 24 hours, and failure to change interventions after residents were identified at risk for falls. All allegations were found to be unsubstantiated as the facility was in compliance.
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Connie Vogt | Program Manager - Office of LTC Facilities - Licensure Unit - Division of Public Health - DHHS | Signed the report as Program Manager |
Inspection Report
Renewal
Capacity: 175
Deficiencies: 0
Mar 14, 2019
Visit Reason
The document is a renewal application and certification for the Maple Crest Health Center's Skilled Nursing Facility/Nursing Facility dual certification license, including renewal of the license and related regulatory compliance information.
Findings
The documents confirm the facility's licensure renewal, occupancy permit with a maximum capacity of 175 beds, and detailed disclosure of the Alzheimer's/Special Care Unit including staffing, admission criteria, care philosophy, and physical environment.
Report Facts
Total licensed beds: 175
Maximum endorsed capacity: 38
Renewal license expiration date: Mar 31, 2020
Renewal application date: Mar 14, 2019
Occupancy permit issue date: Mar 14, 2019
Memory care unit semi-private room cost: 289
Memory care unit private room cost: 323
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Eugenie Ahounou | Administrator | Named as facility administrator on renewal application and Alzheimer's unit disclosure |
| Jeff Hongslo | President/CEO | Named as contact for legal owning entity and board president |
| Melissa Zygarlicke | Treasurer | Named as officer of the board of directors |
Inspection Report
Complaint Investigation
Census: 148
Deficiencies: 4
Feb 6, 2019
Visit Reason
An unannounced visit was conducted to investigate a complaint at Maple Crest Health Center from February 6, 2019 to February 13, 2019 by the Department of Health and Human Services Division of Public Health. The investigation included review of resident records, observation of care and services, and interviews with residents, family members, and staff.
Findings
The facility was found noncompliant in several areas including failure to ensure narcotics were properly accounted for, failure to follow practitioner orders regarding medication administration, failure to follow medication administration policies, and failure to provide medications according to the five rights. The facility was found compliant with pest control requirements.
Complaint Details
The complaint included allegations that the facility failed to ensure resident property was accounted for to prevent loss, failed to follow practitioner's orders, failed to follow medication administration policies, failed to provide medications according to the five rights, and failed to ensure an effective pest control program. The investigation substantiated issues with medication administration and narcotic accounting but found the pest control program effective.
Severity Breakdown
SS=D: 4
Deficiencies (4)
| Description | Severity |
|---|---|
| Failure to ensure resident property is accounted for to prevent loss related to narcotic medications; narcotic medication counts were not completed on several shifts. | SS=D |
| Failure to follow practitioner orders; medications were not administered according to physician instructions, including giving medications with meals instead of on an empty stomach and not administering time-sensitive medications at the proper time. | SS=D |
| Failure to follow medication administration policies related to medication administration and accounting for narcotics; medications were given outside prescribed times and narcotics were not consistently verified and documented. | SS=D |
| Failure to provide medications according to the five rights; medications were not administered according to physician's order instructions. | SS=D |
Report Facts
Facility census: 148
Narcotic medication count discrepancies: 9
Narcotic medication count discrepancies: 19
Narcotic medication count discrepancies: 10
Medication error rate: 12
Facility census: 148
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Connie Vogt | RN, BSN, Program Manager - Office of LTC Facilities - Licensure Unit - Division of Public Health - DHHS | Signed the complaint investigation letter |
| Eugenie Ahounou | Administrator | Facility administrator addressed in the report |
| Medication Aide C | Medication Aide | Interviewed regarding narcotic count sheet signatures |
| Director of Nursing | Director of Nursing (DON) | Interviewed regarding narcotic counts and medication administration |
| Clinical Manager A | Clinical Manager | Involved in reviewing controlled drug records and monitoring narcotic counts |
| Clinical Manager B | Clinical Manager | Involved in reviewing controlled drug records and monitoring narcotic counts |
| Medication Aide A | Medication Aide | Observed administering medication during inspection |
| Medication Aide B | Medication Aide | Observed administering medication during inspection |
Inspection Report
Annual Inspection
Census: 138
Capacity: 175
Deficiencies: 24
Dec 11, 2018
Visit Reason
An unannounced visit was conducted to investigate a complaint and annual survey at Maple Crest Health Center on December 11-18, 2018 by the Department of Health and Human Services Division of Public Health.
Findings
The facility was found to be in compliance with most regulatory requirements except for failures related to timely submission of abuse investigations, administration of medications as ordered, notice requirements before transfer/discharge, bed hold policy notification, accuracy of assessments, treatment to prevent pressure ulcers, accident hazards, dialysis communication, medication administration timing, and multiple life safety code deficiencies including fire door maintenance, emergency preparedness, and electrical system issues.
Complaint Details
The complaint investigation included allegations of failure to provide transportation, protect residents from abuse and misappropriation, submit investigations timely, follow plan of care, administer medications as ordered, and other care and safety concerns. The allegations related to Resident 441's hair being cut without family consent and a fracture allegation for Resident 70 were not substantiated. The facility was found in compliance with most allegations except for failure to submit investigations within 5 working days and failure to administer medications as ordered.
Severity Breakdown
SS=D: 10
SS=E: 9
SS=F: 5
SS=C: 1
Deficiencies (24)
| Description | Severity |
|---|---|
| Failed to submit investigations of possible abuse within 5 working days for 2 sampled residents. | SS=D |
| Failed to administer insulin in accordance with standard of practice for one sampled resident. | SS=D |
| Failed to provide written notice of transfer or discharge to residents or representatives for 5 sampled residents. | SS=E |
| Failed to provide bed hold policy notification at time of transfer for 5 sampled residents. | SS=E |
| Failed to ensure Minimum Data Set (MDS) assessment accurately reflected resident's pressure ulcer status for 1 sampled resident. | SS=D |
| Failed to ensure preventive skin measures (Geri sleeves) were applied as ordered for 1 sampled resident. | SS=D |
| Failed to secure chemicals in memory care unit, exposing residents to potential hazards. | SS=E |
| Failed to complete dialysis communication form for 1 sampled resident. | SS=D |
| Failed to ensure insulin was given within 15 minutes prior to meals for 1 sampled resident. | SS=D |
| Failed to establish and maintain a comprehensive emergency preparedness plan containing all required components. | SS=C |
| Failed to maintain 2-hour fire separation between nursing home and apartment occupancies due to fire door lacking latching hardware. | SS=E |
| Failed to maintain interior and exterior egress paths free of obstructions including chairs in corridors and snow/ice on sidewalks. | SS=E |
| Failed to maintain delayed-egress hardware on stair door causing malfunction. | SS=E |
| Failed to provide emergency lighting of at least 5 foot-candles in Multi-Purpose Room. | SS=E |
| Failed to provide 'NO Exit' signage at courtyard doors that could be mistaken for exits. | SS=E |
| Failed to maintain doors in smoke barriers to resist passage of smoke; doors failed to close and latch properly. | SS=E |
| Failed to ensure hazardous areas opening onto corridors resist passage of smoke; doors failed to close, latch, or self-close. | SS=E |
| Failed to have complete policy and procedures for sprinkler system impairment and fire watch. | SS=F |
| Failed to inspect and test all fire doors annually throughout the facility. | SS=F |
| Failed to provide remote manual stop switch for emergency generator outside generator area. | SS=F |
| Failed to conduct complete weekly inspections of emergency generator components and document results. | SS=F |
| Failed to test diesel fuel annually for quality. | SS=F |
| Failed to store oxygen cylinders so they were restrained from tipping over. | SS=D |
| Allowed storage to obstruct access to electrical disconnect boxes. | SS=E |
Report Facts
Deficiencies cited: 21
Residents present: 138
Licensed capacity: 175
Severity SS=D: 10
Severity SS=E: 9
Severity SS=F: 5
Severity SS=C: 1
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Eugenie Ahounou | Administrator | Named in complaint investigation and correspondence |
| Connie Vogt | RN, BSN, Program Manager - Office of LTC Facilities - Licensure Unit - Division of Public Health - DHHS | Signed complaint investigation letter |
| Maintenance Staff A | Interviewed regarding multiple facility maintenance and safety deficiencies | |
| LPN C | Observed medication administration and interviewed regarding insulin timing | |
| RN D | Interviewed regarding insulin administration timing and dialysis communication |
Inspection Report
Complaint Investigation
Deficiencies: 0
Oct 2, 2018
Visit Reason
An unannounced visit was conducted to investigate a complaint at Maple Crest Health Center regarding allegations that the facility fails to protect residents from abuse and fails to report incidents of abuse.
Findings
The facility was found to be in compliance with regulations, as it protected residents from abuse through interventions and staff education, and reported incidents of abuse within the required regulatory time frame.
Complaint Details
The complaint alleged failure to protect residents from abuse and failure to report incidents of abuse. The investigation found the facility compliant with both allegations.
Report Facts
Regulatory reporting timeframe: 5
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Connie Vogt | Program Manager - Office of LTC Facilities - Licensure Unit - Division of Public Health - DHHS | Signed the report |
| Eugenie Ahounou | Administrator | Facility administrator interviewed regarding reporting guidelines |
Inspection Report
Complaint Investigation
Census: 147
Deficiencies: 1
Feb 14, 2018
Visit Reason
An unannounced visit was conducted to investigate a complaint at Maple Crest Health Center regarding failure to provide care and services according to practitioner's orders and failure to answer call notification systems promptly.
Findings
The facility was found compliant with provision of care according to practitioner's orders and call system responsiveness, but non-compliant with documentation requirements related to initiation and removal of respiratory devices for individual residents. Specifically, accurate and complete records for respiratory treatments were not maintained for 3 of 4 residents reviewed.
Complaint Details
Complaint allegations included failure to provide care and services according to practitioner's orders and failure to answer call notification systems promptly. The facility was found compliant with care and call system responsiveness but deficient in documentation of respiratory device use.
Severity Breakdown
SS=D: 1
Deficiencies (1)
| Description | Severity |
|---|---|
| Facility failed to maintain accurate and complete records related to resident treatments for respiratory devices for 3 residents of 4 reviewed. | SS=D |
Report Facts
Facility Census: 147
Residents reviewed: 4
Residents with deficient records: 3
Plan of correction completion date: Apr 9, 2018
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Dan Taylor | RN, Training Coordinator | Signed letter regarding complaint investigation |
| Eugenie Ahounou | Administrator | Facility administrator addressed in the report |
| Director of Nursing | Director of Nursing (DON) | Interviewed regarding documentation requirements for respiratory devices |
| Registered Nurse (RN)-A | Registered Nurse | Interviewed regarding resident respiratory device use and documentation |
Notice
Deficiencies: 0
Dec 5, 2017
Visit Reason
The notice was issued to inform Maple Crest Health Center of disciplinary action placing their license on probation for 90 days starting December 5, 2017, due to violations including failure to prevent pressure sores and other regulatory breaches.
Findings
The facility was found in violation of multiple regulations including failure to prevent pressure sores, medication errors, food preparation, sanitary conditions, and medication labeling. The disciplinary action requires submission of a Plan of Correction and periodic reports on residents with pressure sores.
Report Facts
Probation period length: 90
Report submission frequency: 14
Notice finalization date: 15
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Dan Taylor | RN, Training Coordinator | Contact person for submission of reports and Plan of Correction |
| Thomas L. Williams | Chief Medical Officer, Director, Division of Public Health | Signed the Notice of Disciplinary Action |
| Becky Wisell | Administrator, Licensure Unit | Mentioned in the notice as part of the Licensure Unit |
Inspection Report
Complaint Investigation
Census: 145
Capacity: 175
Deficiencies: 14
Nov 2, 2017
Visit Reason
An unannounced visit was conducted to investigate a complaint at Maple Crest Health Center from October 30, 2017 to November 2, 2017 by representatives of the Department of Health and Human Services Division of Public Health.
Findings
The facility was found to be in compliance with gastrostomy tube care, call system response, grooming, bathing choice, grievance resolution, fall prevention, notification of condition changes, medical record access, psychotropic medication evaluation, physical environment, activities, food/fluid assistance, bladder care, hydration, weight loss prevention, and staffing sufficiency. Deficiencies were found related to dignity and respect, housekeeping and odor control, treatment provision, medication administration, and medication administration rights.
Complaint Details
Complaint investigation was conducted due to multiple allegations including failure to ensure proper care of gastrostomy tubes, dignity and respect, call system response, grooming, bathing choice, housekeeping, treatment provision, medication administration, grievance resolution, fall prevention, notification of condition changes, medical record access, psychotropic medication evaluation, physical environment, activities, food/fluid assistance, bladder care, hydration, weight loss prevention, and staffing sufficiency.
Severity Breakdown
SS=G: 1
SS=E: 4
SS=D: 3
Deficiencies (14)
| Description | Severity |
|---|---|
| Facility failed to ensure residents were treated with dignity and respect, evidenced by exposed transfer slings and staff placing clothing protectors on residents without consent. | SS=E |
| Facility failed to have an adequate housekeeping program to prevent odors due to non-operational ventilation system in multiple areas. | — |
| Facility failed to provide treatments as ordered by practitioner for several residents. | SS=G |
| Facility failed to administer medications as ordered by medical practitioner and failed to follow the Five Rights for medication administration. | SS=D |
| Facility failed to ensure medication labels reflected the physician's order for administration via G-tube. | — |
| Facility failed to clean glucometer between uses and failed to perform handwashing properly to prevent cross contamination. | — |
| Facility failed to ensure ventilation systems were operational in 14 of 48 occupied resident bathrooms. | — |
| Facility failed to maintain fire rated doors in a two-hour fire separation so they would close and latch within the doorframe, allowing doors to be pushed or pulled open without turning the handle. | — |
| Facility failed to maintain delayed egress doors so the egress hardware would activate an alarm and unlock the door with no more than 15 pounds of force and failed to post the code required to unlock exit doors in 3 of 13 smoke compartments. | — |
| Facility failed to provide smoke resistant enclosures for hazardous areas to separate them from the rest of the facility, allowing fire and smoke to migrate into exit corridors. | — |
| Facility failed to have the kitchen range hood extinguishing system inspected every 6 months. | — |
| Facility failed to secure compressed gas cylinders to prevent them from falling. | — |
| Facility failed to ensure pureed food was prepared to maintain nutritional value and served in accordance with the menu. | — |
| Facility failed to use pasteurized eggs in preparation of soft cooked eggs to protect from potential food borne illness. | — |
Report Facts
Medication error rate: 16.66
Residents affected by dignity deficiency: 8
Facility census: 145
Total licensed capacity: 175
Rooms with non-operational ventilation: 14
Residents affected by horizontal exit door deficiency: 60
Residents affected by delayed egress door deficiency: 54
Residents affected by hazardous area enclosure deficiency: 75
Residents affected by unsecured gas cylinders: 29
Residents affected by unpasteurized eggs use: 141
Residents affected by pureed food preparation deficiency: 15
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Dan Taylor | RN, Training Coordinator - Office of LTC Facilities - Licensure Unit - Division of Public Health - DHHS | Signed letter regarding plan of correction instructions |
| Kimberly A. Divis | RN, NSSC | Conducted Informal Conference and authored report |
| Eugenie Ahounou | Administrator | Facility administrator named in report and correspondence |
| Dan Taylor | RN, Training Coordinator | Signed letter regarding complaint investigation findings |
| RN E | Registered Nurse | Interviewed regarding dignity and respect deficiency |
| RN J | Registered Nurse | Observed and interviewed regarding pressure ulcer treatment deficiency |
| LPN K | Licensed Practical Nurse | Interviewed regarding pressure ulcer treatment deficiency |
| RN L | Registered Nurse | Observed medication administration errors |
| CMA M | Certified Medication Assistant | Observed medication administration errors |
| CMA Q | Certified Medication Assistant | Interviewed regarding medication administration errors |
| Cook F | Cook | Interviewed regarding pureed food preparation and egg use |
| Dietary Manager G | Dietary Manager | Interviewed regarding pureed food preparation and egg use |
| NA Q | Nursing Assistant | Observed hand hygiene deficiency |
| RN N | Registered Nurse | Observed hand hygiene deficiency and catheter care |
| NA O | Nursing Assistant | Observed catheter care deficiency |
| Facility Staff A | Interviewed regarding fire safety and gas cylinder deficiencies | |
| Maintenance A | Interviewed regarding kitchen hood inspection | |
| Director of Environmental Services | Interviewed regarding ventilation system deficiencies |
Inspection Report
Complaint Investigation
Deficiencies: 0
Jul 20, 2017
Visit Reason
An unannounced visit was conducted to investigate a complaint regarding the facility's failure to transport residents in a safe environment.
Findings
The facility was found to transport residents in a safe environment, with no signs or symptoms of dehydration or discomfort observed during transport, and residents reported maintained comfort. The facility was found to be in compliance with all related regulations.
Complaint Details
The complaint alleged that the facility fails to transport residents in a safe environment. The investigation found the allegation unsubstantiated as the facility was compliant.
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Eve Lewis | Program Manager | Signed the report and identified as Program Manager - Office of LTC Facilities - Licensure Unit - Division of Public Health - DHHS |
Inspection Report
Complaint Investigation
Deficiencies: 0
Jul 11, 2017
Visit Reason
An unannounced visit was conducted to investigate a complaint at Maple Crest Health Center on July 11, 2017, by representatives of the Department of Health and Human Services Division of Public Health.
Findings
The investigation found no violations related to the allegations. The facility provided care and services according to practitioner's orders, notified responsible parties of changes in condition, and protected residents from misappropriation.
Complaint Details
The complaint alleged failure to provide care and services according to practitioner's orders, failure to notify responsible party of change in condition, and failure to protect residents from misappropriation. All allegations were found to have no violations.
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Eve Lewis | Program Manager | Signed the report as Program Manager - Office of LTC Facilities - Licensure Unit - Division of Public Health - DHHS |
Inspection Report
Complaint Investigation
Census: 126
Deficiencies: 0
Feb 21, 2017
Visit Reason
An unannounced visit was conducted to investigate a complaint at Maple Crest Health Center from February 21 to February 23, 2017, regarding allegations of failure to provide care and treatment to prevent skin breakdown, failure to notify family of change in condition, failure to provide staff assistance to enable food/fluid intake, and failure to provide positioning per plan of care.
Findings
The facility was found to have provided appropriate care and treatment in all areas investigated, including prevention of skin breakdown, notification of family of change in condition, staff assistance for food/fluid intake, and positioning per plan of care. No violations or citations were issued related to these allegations.
Complaint Details
The complaint alleged failures in care related to skin breakdown prevention, family notification of condition changes, assistance with food/fluid intake, and positioning per care plan. The investigation found no violations and no citations were issued.
Report Facts
Facility census: 126
Number of sampled residents: 4
Inspection visit dates: 2017-02-21 to 2017-02-23
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Dan Taylor | RN, Training Coordinator, Licensure Unit | Named as contact and signatory for the report |
Inspection Report
Complaint Investigation
Deficiencies: 0
Sep 15, 2016
Visit Reason
An unannounced visit was conducted to investigate multiple complaints at Maple Crest Health Center, including allegations related to staff impairment, management of high blood sugars, provision of therapy, identification of changes in condition, medication management, and therapeutic diets.
Findings
The facility was found to be in compliance with all relevant regulatory requirements for each allegation investigated. Staff were not under the influence of marijuana, high blood sugars were addressed appropriately, therapy services were provided, changes in condition were identified and acted upon, residents were not over medicated, and therapeutic diets were properly administered.
Complaint Details
The investigation addressed multiple allegations: staff under influence of marijuana, failure to address high blood sugars, failure to provide therapy, failure to identify change in condition, over medication of residents, and failure to provide appropriate therapeutic diets. All allegations were found to be unsubstantiated with the facility in compliance.
Inspection Report
Complaint Investigation
Census: 128
Capacity: 175
Deficiencies: 14
Aug 2, 2016
Visit Reason
An unannounced visit was conducted to investigate a complaint and annual survey at Maple Crest Health Center on July 27, 2016-August 2, 2016, by representatives of the Department of Health and Human Services Division of Public Health.
Findings
The facility was found to be in compliance with regulatory guidelines for bed bug control, insulin storage, dressing changes, availability of supplies, personal hygiene, dental needs, and grooming. However, deficiencies were identified related to catheter care, medication administration, food sanitation, fire safety, and other life safety code violations.
Complaint Details
The visit was complaint-related, investigating allegations including failure to control bed bugs, follow insulin manufacturer directions, complete dressing changes, ensure availability of supplies, assist with personal hygiene, meet dental needs, and maintain cleanliness and grooming. The facility was found compliant on these issues but had deficiencies in catheter care and medication administration.
Severity Breakdown
SS=D: 6
SS=E: 6
SS=F: 2
Deficiencies (14)
| Description | Severity |
|---|---|
| Failed to ensure catheter care was provided to prevent cross contamination for Resident 53. | SS=D |
| Failed to ensure residents' drug regimen was free from unnecessary drugs; specifically, failure to obtain pulse prior to administering Lanoxin for Resident 49. | SS=D |
| Failed to ensure medication error rate was less than 5%; medication error rate was 7.69% related to insulin administration for Residents 9 and 61. | SS=D |
| Failed to sanitize kitchen counters after use, wash hands between dirty and clean dishes, and prevent name tag contact with food during meal service. | SS=F |
| Failed to ensure drug regimen review by pharmacist included identification of irregularities related to Lanoxin administration without pulse monitoring. | SS=D |
| Failed to ensure doors to hazardous areas were equipped with self-closing devices. | SS=D |
| Failed to provide signage indicating directions for operation of delayed egress exit door by Room 211. | SS=E |
| Failed to ensure 90 minute fire door in horizontal exit would close and latch within doorframe. | SS=E |
| Failed to include transmission of fire alarm signal for all fire drills. | SS=F |
| Allowed corrosion and foreign matter to accumulate on automatic fire sprinkler heads in kitchen. | SS=E |
| Failed to conduct monthly inspections and annual maintenance on portable fire extinguisher in main electrical room. | SS=D |
| Failed to position charbroil cooking appliance so it was 100% covered by kitchen hood suppression system. | SS=E |
| Failed to label oxygen cylinders as empty or full and segregate empty cylinders from full ones in storage area. | SS=E |
| Failed to provide approved junction box for each wire splice point, failed to provide cover for junction box, and failed to secure two receptacle boxes. | SS=E |
Report Facts
Facility census: 128
Total capacity: 175
Medication error rate: 7.69
Number of fire sprinkler heads corroded: 4
Number of empty oxygen cylinders mixed with full: 11
Number of full oxygen cylinders mixed with empty: 6
Number of residents affected by delayed egress door signage deficiency: 17
Number of residents affected by horizontal exit fire door deficiency: 34
Number of residents affected by charbroil cooking appliance deficiency: 60
Number of residents affected by oxygen cylinder labeling deficiency: 34
Number of residents affected by electrical wiring deficiencies: 30
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Eve Lewis | RNC, Program Manager - Office of LTC Facilities - Licensure Unit - Division of Public Health - DHHS | Signed complaint investigation letter |
| Maintenance A | Verified multiple life safety code deficiencies and corrective actions | |
| LPN F | Licensed Practical Nurse | Observed medication administration errors related to insulin |
| RN E | Registered Nurse | Interviewed regarding medication administration and catheter care |
| RN I | Clinical Manager | Interviewed regarding medication administration |
| Consulting Pharmacist | Interviewed regarding medication regimen review deficiencies | |
| Cook A | Observed food sanitation deficiencies | |
| DA B | Dietary Assistant | Observed food sanitation deficiencies |
| DA C | Dietary Assistant | Observed food sanitation deficiencies |
| Nurse Staff Educator | Interviewed regarding medication administration | |
| LPN/Unit Manager H | Interviewed regarding medication administration |
Inspection Report
Complaint Investigation
Census: 125
Deficiencies: 1
Jan 20, 2016
Visit Reason
An unannounced visit was conducted to investigate a complaint at Maple Crest Health Center regarding failure to submit written investigations within five working days and allegations of misappropriation of resident funds.
Findings
The facility failed to report an allegation of misappropriation of funds to the required state agencies, constituting a regulatory violation. Other allegations including failure to ensure residents were free from abuse, failure to put fall interventions in place, failure to answer calls promptly, and failure to provide care for drainage devices and pressure sores were found to be in compliance. The facility self-corrected the misappropriation reporting issue and implemented corrective actions.
Complaint Details
The complaint investigation was triggered by allegations that the facility failed to submit written investigations within five working days and failed to protect residents from misappropriation of funds. The facility did not report the allegation of misappropriation to DHHS or APS in a timely manner but completed an internal investigation and took corrective action. The allegation was not substantiated due to lack of supportive documentation.
Severity Breakdown
SS=D: 1
Deficiencies (1)
| Description | Severity |
|---|---|
| Facility failed to submit written investigations to the required state agency related to misappropriation of resident funds. | SS=D |
Report Facts
Facility census: 125
Amount of money alleged misappropriated: 3000
Days for reporting investigations: 5
Time to answer call lights: 5
Audit period: 3
Quality assurance period: 6
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Eve Lewis | Program Manager - Office of LTC Facilities - Licensure Unit - Division of Public Health - DHHS | Signed the letter/report |
| Administrator | Interviewed regarding failure to report misappropriation allegation and internal investigation |
Inspection Report
Complaint Investigation
Census: 122
Deficiencies: 0
Aug 3, 2015
Visit Reason
An unannounced visit was conducted to investigate multiple complaints at Maple Crest Health Center from August 3, 2015 to August 25, 2015.
Findings
The facility was found to be in compliance with all related regulatory requirements regarding allegations of abuse, failure to notify family of change in condition, failure to address significant weight loss, and failure to provide care to prevent skin breakdown. Observations, interviews, and record reviews supported these findings.
Complaint Details
The investigation addressed allegations that the facility failed to protect residents from abuse, failed to notify family or responsible party of change in condition, failed to address significant weight loss, and failed to provide care and treatment to prevent skin breakdown. All allegations were found to be unsubstantiated.
Report Facts
Facility census: 122
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Kelly Darling | Registered Nurse | Investigator representing the Department of Health and Human Services Division of Public Health |
| Lori Frodsham | Registered Nurse | Investigator representing the Department of Health and Human Services Division of Public Health |
| Eve Lewis | Program Manager | Signed the report as Program Manager - Office of LTC Facilities - Licensure Unit - Division of Public Health - DHHS |
Inspection Report
Complaint Investigation
Census: 113
Deficiencies: 1
Jan 21, 2015
Visit Reason
An unannounced visit was conducted to investigate a complaint regarding failure to protect residents from abuse, failure to provide dressing changes according to standards of practice, and failure to provide care and treatment to promote healing of skin breakdown.
Findings
The facility was found to protect residents from abuse with no violation. However, the facility failed to provide dressing changes and treatment for pressure ulcers as ordered for one resident, resulting in a violation of F314 and 175 NAC 12-006.09D2a. The treatment was completed only once a day instead of twice daily as ordered.
Complaint Details
The complaint alleged failure to protect residents from abuse, failure to provide dressing changes according to standards of practice, and failure to provide care and treatment to promote healing of skin breakdown. The abuse allegation was unsubstantiated. The dressing change and treatment failures were substantiated.
Severity Breakdown
SS=D: 1
Deficiencies (1)
| Description | Severity |
|---|---|
| Failure to implement treatment orders for a pressure ulcer for one resident, including inadequate dressing changes and treatment frequency. | SS=D |
Report Facts
Census: 113
Deficiency count: 1
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Ron Chase | Registered Nurse | Conducted the complaint investigation |
| Eve Lewis | RNC, Program Manager - Office of LTC Facilities - Licensure Unit - Division of Public Health - DHHS | Signed the letter enclosing instructions for plan of correction |
| John Tanner | Administrator | Facility administrator addressed in the report |
| Director of Nursing | Interviewed regarding treatment orders and compliance |
Inspection Report
Complaint Investigation
Census: 115
Deficiencies: 1
Nov 4, 2014
Visit Reason
An unannounced visit was conducted to investigate a complaint regarding the facility's implementation of the plan of care, evaluation of psychotropic medication usage, and obtaining permission for treatments.
Findings
The facility was found compliant with implementing the plan of care and evaluating psychotropic medication usage. However, the facility failed to obtain permission for treatments for one resident, which was substantiated without a deficiency and resulted in the facility being out of compliance for this concern.
Complaint Details
The complaint involved allegations that the facility failed to implement or follow the plan of care, failed to evaluate psychotropic medication usage, and failed to obtain permission for treatments. The failure to obtain permission for treatments was substantiated without a deficiency.
Deficiencies (1)
| Description |
|---|
| Failure to obtain permission for treatments for one resident |
Report Facts
Facility census: 115
Residents reviewed: 3
Residents reviewed: 4
Residents reviewed: 3
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Connie Kincaid | Registered Nurse | Investigator representing the Department of Health and Human Services |
| Kelly Schmidt | Registered Nurse | Investigator representing the Department of Health and Human Services |
| Eve Lewis | Program Manager | Signed the report as Program Manager, Office of Long Term Care Facilities |
Inspection Report
Annual Inspection
Census: 118
Deficiencies: 19
Nov 3, 2014
Visit Reason
An unannounced visit was conducted to investigate a complaint and annual survey at Maple Crest Care Center on September 30, 2014-October 7, 2014.
Findings
The facility had multiple deficiencies including failure to maintain sanitary conditions in the kitchen, life safety code violations such as blocked and non-latching doors, obstructed exits, missing exit signs, inadequate fire drills, missing sprinkler protection, improper HVAC system use, electrical safety issues, and oxygen safety concerns. The facility submitted a plan of correction addressing each deficiency with timelines and monitoring processes.
Complaint Details
The complaint investigation included allegations that the facility failed to provide assistance with meals, failed to identify change of condition, failed to provide prompt response after a fall, failed to ensure staff retain appropriate credentials, failed to ensure appropriate housekeeping to prevent mold, and failed to transfer residents safely. The facility was found to be in compliance with all related regulatory requirements for these allegations.
Severity Breakdown
SS=E: 9
SS=F: 9
Deficiencies (19)
| Description | Severity |
|---|---|
| Facility staff failed to maintain cleanliness and condition of kitchen walls, stove hood, oven, ceiling tiles, walk-in freezer and refrigerator, and snack refrigerator on Peterson hall. | SS=E |
| Corridor doors were blocked open and could not automatically latch within the door frame. | SS=E |
| Smoke separation doors failed to resist passage of smoke and latch properly. | SS=E |
| Failed to provide separation from construction area, store items out of corridor, and maintain doors to hazard areas so they close and latch. | SS=F |
| Failed to provide clear and unobstructed corridor, keep all exits unlocked, post codes on magnetically locked doors, and maintain delayed egress hardware. | SS=F |
| Failed to test battery operated emergency lights for required 1.5 hours annually. | SS=F |
| Failed to provide exit signs for second required exits in multiple locations. | SS=F |
| Failed to conduct required fire drills on each shift quarterly. | SS=F |
| Failed to test fire alarm equipment semiannually as required. | SS=F |
| Smoke detector covered with plastic bag in resident room. | SS=E |
| Failed to have sprinkler protection in steeple area of chapel. | SS=E |
| Sprinkler heads obstructed by cardboard box, pulled away from ceiling, wires and foil covering sprinkler heads. | SS=F |
| Corridors used as return air plenum for heating system, spreading smoke and fire. | SS=F |
| Means of egress obstructed by boxes, sheet rock and other items. | SS=F |
| Failed to protect medical gas storage and administration areas according to NFPA 99. | SS=E |
| Failed to follow policy to protect against oxygen enriched atmosphere; oxygen concentrator left running unattended. | SS=E |
| Failed to post 'oxygen in use' sign on resident room door. | SS=E |
| Failed to document time to transfer for emergency generator during testing. | SS=F |
| Failed to install hospital grade outlets with redundant grounding and GFCI protection in resident rooms and failed to keep electrical panel boxes clear. | SS=E |
Report Facts
Facility census: 118
Residents affected by kitchen sanitation: 106
Residents affected by corridor door issues: 25
Residents affected by smoke door issues: 48
Residents affected by hazardous area separation issues: 185
Residents affected by obstructed egress: 185
Residents affected by emergency lighting issues: 118
Residents affected by missing exit signs: 185
Residents affected by fire drill deficiencies: 118
Residents affected by fire alarm testing deficiencies: 118
Residents affected by smoke detector obstruction: 22
Residents affected by missing sprinkler protection: 48
Residents affected by sprinkler obstruction: 185
Residents affected by HVAC corridor plenum: 185
Residents affected by obstructed means of egress: 185
Residents affected by oxygen safety issues: 23
Residents affected by missing oxygen signage: 23
Residents affected by electrical safety issues: 96
Inspection Report
Complaint Investigation
Deficiencies: 0
Apr 14, 2014
Visit Reason
An unannounced visit was conducted to investigate a complaint at Maple Crest Care Center regarding multiple allegations including over medication of residents, failure to notify responsible parties of condition changes, insufficient staffing levels, medication availability, medication administration, plan of care implementation, grievance handling, fall intervention changes, abuse reporting, staff training adequacy, resident behavior management, and pain relief provision.
Findings
The facility was found to be in compliance with all related regulatory requirements for all allegations investigated. Observations, record reviews, and interviews with residents, staff, and family members confirmed appropriate medication administration, staffing levels, notification procedures, care plans, grievance responses, fall interventions, abuse reporting, staff training, behavior management, and pain relief.
Complaint Details
The complaint investigation addressed multiple allegations including over medication, failure to notify responsible parties of condition changes, insufficient staffing, medication availability and administration, plan of care adherence, grievance handling, fall intervention changes, abuse reporting, staff training, resident behavior management, and pain relief timeliness. All allegations were found to be unsubstantiated with the facility in compliance.
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Khristy Long | Registered Nurse | Investigator in complaint investigation |
| Connie Kincaid | Registered Nurse | Investigator in complaint investigation |
| Kelly Schmidt | Registered Nurse | Investigator in complaint investigation |
| Kay Reeves | Nutrition/dietitian | Investigator in complaint investigation |
| Deborah Clark | Administrator | Facility administrator named in report |
| Eve Lewis | Program Manager | Author of the report |
Inspection Report
Complaint Investigation
Census: 120
Deficiencies: 1
Feb 20, 2014
Visit Reason
An unannounced visit was conducted to investigate a complaint investigation at Maple Crest Care Center from February 4, 2014 to February 20, 2014, triggered by multiple allegations including failure to ensure residents were free from verbal/mental abuse, misappropriation of property, appropriate notice for involuntary discharge, reporting abuse, supervision after threats of self-harm, and other care concerns.
Findings
The facility was found compliant with allegations related to verbal/mental abuse, misappropriation of property, discharge notices, reporting abuse, physical abuse, supervision of residents with elopement risk, informed consent for room changes, grievance resolution, skin care, call light functionality, home-like environment, food handling, grooming, furnishings, and visitor policies. However, the facility failed to provide adequate supervision for residents after threats of self-harm, specifically failing to conduct required 15-minute visual checks for several residents with suicidal ideation or behavioral issues, constituting a violation of regulations.
Complaint Details
The complaint investigation included multiple allegations such as failure to ensure residents were free from verbal/mental abuse, misappropriation of property, failure to give appropriate notice for involuntary discharge, failure to report abuse, failure to ensure residents were free from physical abuse, failure to provide adequate supervision after threats of self-harm, failure to supervise residents with history of elopement, failure to obtain informed consent for room changes, failure to address grievances, failure to prevent skin breakdown, failure to ensure call light systems were functional, failure to provide a comfortable home-like environment, failure to handle food appropriately, failure to ensure grooming, failure to ensure furnishings met resident needs, and failure to allow visitors. Most allegations were found to be in compliance except for failure to provide adequate supervision after threats of self-harm.
Severity Breakdown
SS=E: 1
Deficiencies (1)
| Description | Severity |
|---|---|
| Failure to monitor 15 minute checks for 4 residents with suicidal statements and 2 residents with behaviors to ensure safety. | SS=E |
Report Facts
Facility census: 120
Residents monitored: 6
Deficiency severity: 1
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Deborah Clark | Administrator | Named in the letter of notification of complaint investigation |
| Kelly Schmidt | Registered Nurse | Investigator for the Department of Health and Human Services |
| Carol Neneman | Social Worker | Investigator for the Department of Health and Human Services |
| Kay Reeves | Nutrition/dietitian | Investigator for the Department of Health and Human Services |
| Eve Lewis | Program Manager | Signed the letter of findings and plan of correction instructions |
Inspection Report
Annual Inspection
Census: 125
Deficiencies: 18
Jun 20, 2013
Visit Reason
Annual inspection of Maple Crest Care Center to assess compliance with state and federal regulations including life safety code standards.
Findings
The facility was found deficient in multiple areas including failure to revise care plans after resident falls, inadequate pain management, improper medication labeling, life safety code violations such as doors not closing properly, blocked egress, lack of emergency lighting, expired boiler inspection, use of prohibited portable heaters, and electrical safety issues including use of extension cords and power strips.
Severity Breakdown
SS=D: 4
SS=E: 4
SS=F: 9
Deficiencies (18)
| Description | Severity |
|---|---|
| Failure to review and revise comprehensive care plans related to falls for Resident 1. | SS=D |
| Failure to manage pain adequately for Resident 1 after fall and hip fracture. | SS=D |
| Failure to identify and document target behaviors for monitoring antipsychotic medication use for Resident 71. | SS=D |
| Medication labels did not reflect physician orders for Resident 118 regarding route of administration. | SS=D |
| Doors protecting corridor openings were blocked from closing by wheelchairs and gaps exceeded allowed limits. | SS=E |
| Doors to hazardous areas failed to latch or self-close properly; obstructions and missing devices noted. | SS=F |
| Magnetically locked exit door code not provided and front lobby door failed to release timely. | SS=E |
| Emergency lighting failed to operate or was not provided in required areas including dining room and stair towers. | SS=F |
| Exit sign in Peterson Hall Dining Room was misleading and did not lead occupants to an exit. | SS=E |
| Fire drills were not conducted quarterly on all shifts and were clustered at month end. | SS=F |
| Facility failed to test single station smoke detectors for functionality as required. | SS=F |
| Facility failed to maintain ceilings and sprinkler heads properly, including obstructions and missing tiles. | SS=F |
| Portable space heating devices were present in bathing rooms and offices, contrary to regulations. | SS=F |
| Means of egress were obstructed by furniture and equipment in corridors. | SS=E |
| Facility failed to provide current inspection certification for one of three boilers. | SS=F |
| Facility failed to run emergency generator under required 30% load monthly and failed to notify authorities of failure. | SS=F |
| Use of extension cords and power strips as permanent wiring throughout the facility; missing covers on electrical outlets and junction boxes. | SS=F |
| Microwave plugged into power strip in office area contrary to plan of correction. | SS=F |
Report Facts
Facility census: 125
Deficiency count: 17
Boiler inspection expiration year: 1998
Fire drills missing quarters: 3
Emergency lighting duration: 90
Generator load test requirement: 30
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Maintenance A | Interviewed regarding multiple facility deficiencies including fire safety, emergency lighting, generator testing, and electrical issues | |
| Director of Nursing | DON | Interviewed regarding care plan revisions and pain management for Resident 1 |
| RN A | Clinical Manager | Interviewed regarding medication labeling issues |
Inspection Report
Annual Inspection
Census: 121
Deficiencies: 26
Mar 1, 2012
Visit Reason
Annual state survey and inspection of Maple Crest Care Center to assess compliance with licensure regulations and life safety code standards.
Findings
The facility was found deficient in multiple areas including failure to report investigations timely, incomplete background checks, environmental cleanliness and maintenance issues, incomplete care plans, inadequate monitoring of dialysis access sites, unsafe storage of chemicals and sharps, expired medications, poor infection control practices, incomplete clinical documentation, ineffective quality assurance program, fire safety code violations including door latching and vision panels, emergency lighting, exit signage, fire drills, smoke detector installation, sprinkler system clearance, kitchen hood cleaning, means of egress obstructions, flammable decorations, curtain flame retardancy, storage of large capacity trash receptacles, unsecured oxygen cylinders, lack of oxygen shut-off policy, missing oxygen in use signage, and unsafe electrical adaptors.
Severity Breakdown
SS=E: 20
SS=D: 6
SS=F: 2
Deficiencies (26)
| Description | Severity |
|---|---|
| Failed to submit investigation reports of alleged misappropriation to required state agencies within 5 working days. | SS=D |
| Failed to ensure criminal background checks were completed for all employees. | SS=D |
| Failed to maintain cleanliness and repair of walls, fixtures, doors, floors, and resident use areas. | SS=E |
| Failed to develop comprehensive care plans related to respiratory needs for residents. | SS=D |
| Failed to monitor condition of hemodialysis fistula/catheter sites for residents receiving dialysis. | SS=D |
| Failed to maintain security of chemicals and sharps to prevent potential injury. | SS=E |
| Failed to ensure outdated medications were not available for resident use. | SS=E |
| Failed to utilize proper hand washing and gloving techniques during dressing changes, oxygen equipment handling, medication administration, and treatments. | SS=E |
| Failed to maintain complete and accurate clinical documentation for medications and treatments. | SS=D |
| Quality Assessment and Assurance program ineffective in identifying and correcting repeated deficient practices. | SS=E |
| Doors to corridors failed to engage door frames and were not smoke-tight, risking spread of fire and smoke. | SS=E |
| Fire rated corridor doors lacked required vision panels and had gaps greater than 1/8 inch. | SS=E |
| Hazard area doors lacked self-closing devices and fire rating tags were obscured. | SS=E |
| Emergency lighting failed to operate in lower level multi-purpose room. | SS=E |
| Exit signs missing at smoke doors in Peterson Hall and Thompson Garden Hall. | SS=E |
| Fire drills not conducted at unexpected times on all shifts; many drills conducted near month end. | SS=F |
| Smoke detectors hanging from electrical boxes on third floor corridor. | SS=E |
| Sprinkler system obstructed by storage items within 18 inches of sprinkler head. | SS=E |
| Kitchen hood lacked documentation of cleaning. | SS=E |
| Highly flammable decorations including fabric tapestry and wreath not fire treated. | SS=E |
| Fabric curtains and valances throughout facility not verified as flame retardant. | SS=E |
| Paper recycling receptacles greater than 32 gallons stored in corridor without self-closing door protection. | SS=E |
| Oxygen cylinders stored unsecured in oxygen storage room. | SS=E |
| No policy for shutting off oxygen concentrators when not in use or during fire. | SS=E |
| Oxygen in use signs missing on resident room doors where oxygen was in use. | SS=E |
| Use of 3-way electrical adaptors in resident room. | SS=E |
Report Facts
Residents affected by misappropriation reporting failure: 2
Residents affected by environmental cleanliness issues: 43
Residents affected by dialysis access monitoring failure: 1
Residents affected by unsafe chemical/sharp storage: 26
Residents affected by expired medications availability: 47
Residents affected by expired medications availability: 15
Residents affected by infection control failures: 3
Residents affected by incomplete clinical documentation: 4
Residents affected by fire door latching issues: 28
Residents affected by fire door vision panel issues: 44
Residents affected by lack of self-closing hazard doors: 31
Residents affected by emergency lighting failure: 74
Residents affected by missing exit signage: 24
Residents affected by fire drill deficiencies: 117
Residents affected by smoke detector installation issues: 117
Residents affected by sprinkler obstruction: 41
Residents affected by kitchen hood cleaning failure: 105
Residents affected by means of egress obstruction: 24
Residents affected by flammable decorations: 66
Residents affected by non-flame retardant curtains: 117
Residents affected by large trash receptacle storage: 18
Residents affected by unsecured oxygen cylinders: 6
Residents affected by missing oxygen in use signage: 34
Residents affected by unsafe electrical adaptors: 14
Inspection Report
Annual Inspection
Census: 124
Deficiencies: 10
Nov 8, 2011
Visit Reason
Annual inspection of Maple Crest Care Center to assess compliance with Nebraska Administrative Code and federal regulations for skilled nursing facilities.
Findings
The facility had multiple deficiencies including failure to notify physician of critical lab values, incomplete grievance documentation, inadequate care plan development and revision, failure to provide oral care and baths as per care plans, incomplete neurological assessments, failure to prevent pressure ulcers, unsafe use of assistive devices, insufficient hydration, incomplete behavior documentation after medication changes, and unsecured medication storage.
Severity Breakdown
SS=D: 7
SS=E: 2
SS=G: 1
Deficiencies (10)
| Description | Severity |
|---|---|
| Failure to notify resident's physician of critical Vancomycin lab value. | SS=D |
| Failure to document resolution of a grievance. | SS=D |
| Failure to develop and revise comprehensive care plans including oral care and bathing. | SS=D |
| Failure to complete neurological assessments as ordered. | SS=D |
| Failure to provide baths/showers and oral care as per care plans. | SS=E |
| Failure to evaluate and treat pressure ulcers adequately. | SS=D |
| Failure to re-evaluate safety of assistive device (Merry Walker) leading to falls. | SS=G |
| Failure to provide sufficient fluids to maintain hydration. | SS=D |
| Failure to complete behavior documentation after medication changes. | SS=D |
| Failure to secure medication carts and medication storage rooms. | SS=E |
Report Facts
Total census: 124
Vancomycin Trough level: 17.2
Vancomycin Trough reference range: 5
Vancomycin Trough reference range: 10
Baths documented: 4
Pressure ulcer size: 2.2
Pressure ulcer size: 3
Estimated daily fluid needs: 2682
Medication carts unlocked: 3
Medication rooms unlocked: 1
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| RN Unit Manager E | Registered Nurse Unit Manager | Reported failure to notify physician of critical lab value for Resident 2. |
| NA B | Nurse Aide | Reported grievance incident involving Resident 11. |
| Social Worker A | Social Worker | Reported inability to find documentation of grievance follow-up. |
| Director of Nursing | Director of Nursing | Reported grievance was resolved but documentation was incomplete. |
| RN Unit Manager H | Registered Nurse Unit Manager | Reported oral care and bathing deficiencies and lack of documentation. |
| LPN D | Licensed Practical Nurse | Confirmed neurological assessments were not completed for Resident 7. |
| RN M | Registered Nurse | Confirmed medication carts were unlocked and unsupervised. |
| RN N | Registered Nurse | Confirmed medication storage room was unlocked and propped open. |
| RN O | Registered Nurse | Confirmed medication cart was unlocked and unsupervised. |
Inspection Report
Routine
Census: 124
Deficiencies: 6
Sep 12, 2011
Visit Reason
Routine inspection of Maple Crest Care Center to assess compliance with regulations governing skilled nursing facilities, including documentation, transfer/discharge procedures, abuse reporting, pain management, mental health services, and fall prevention.
Findings
The facility failed to ensure physician documentation for discharge reasons, proper written notice for transfer/discharge, timely reporting of significant injuries, adequate pain management assessment, implementation of interventions for residents with behavioral disturbances, and proper use of fall alarm devices.
Severity Breakdown
SS=D: 5
SS=G: 1
Deficiencies (6)
| Description | Severity |
|---|---|
| Failed to ensure physician documented reasons for discharge for 1 of 10 sampled residents (Resident 7). | SS=D |
| Failed to provide written notice of transfer/discharge and document reasons for discharge for 1 of 10 sampled residents (Resident 7). | SS=D |
| Failed to report significant injury to state agency within 24 hours and failed to provide investigative report within 5 working days for 2 residents (Resident 4 and Resident 5). | SS=D |
| Failed to assess effectiveness of pain management for 1 of 10 sampled residents (Resident 9). | SS=D |
| Failed to implement interventions to protect residents from adverse behaviors for 1 resident (Resident 3). | SS=D |
| Failed to implement care planned fall alarm interventions to prevent falls for 1 of 10 sampled residents (Resident 9). | SS=G |
Report Facts
Facility census: 124
Sample size: 10
Deficiencies cited: 6
Reporting timeframe: 24
Reporting timeframe: 5
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| RN A | Registered Nurse | Interviewed regarding Resident 7's possession of a knife and search of belongings |
| LPN B | Licensed Practical Nurse | Interviewed regarding search of Resident 7's belongings and resident agitation |
| RN B | Registered Nurse | Reported Resident 7 was combative and may have been smoking in room |
| DON | Director of Nursing | Reported hospital contacted facility to readmit Resident 7 and confirmed lack of physician documentation and discharge notice |
| Social Services Director | Interviewed regarding failure to report significant injury within required timeframe and fax confirmation issues | |
| RN D | Registered Nurse | Interviewed regarding pain management and bed alarm use for Resident 9 |
| NA-C | Nursing Assistant - Certified | Interviewed regarding Resident 3's behaviors and monitoring |
Inspection Report
Enforcement
Deficiencies: 1
Sep 12, 2011
Visit Reason
The survey and revisit were conducted to determine if the facility was in compliance with Federal participation requirements for nursing homes participating in Medicare and/or Medicaid programs.
Findings
The facility was found not in substantial compliance during the September 12, 2011 survey and November 8, 2011 revisit. As a result, a denial of payment for new admissions and a civil money penalty (CMP) of $1000 per instance were imposed. A subsequent revisit on January 18, 2012 established that corrections had been made and substantial compliance was achieved, leading to removal of the denial of payment.
Deficiencies (1)
| Description |
|---|
| Deficiency cited at tag F323 |
Report Facts
Civil Money Penalty (CMP): 1000
CMP reduction percentage: 35
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Jennifer King | Branch Manager | Signed enforcement letters and contact for hearing requests |
| Jane Weiler | Health Quality Review Specialist | Contact person for additional comments or concerns |
Inspection Report
Complaint Investigation
Census: 120
Capacity: 120
Deficiencies: 8
Jan 28, 2011
Visit Reason
The inspection was conducted based on a complaint investigation regarding deficiencies in care and services at Maple Crest Care Center, including failure to respond timely to call lights, catheter care, medication errors, nursing staff sufficiency, infection control, and other resident care issues.
Findings
The facility was found not in substantial compliance with federal regulations in multiple areas including timely response to call lights, catheter care, medication administration errors, insufficient nursing staff, infection control, and laboratory services. Corrective actions and quality assurance programs were implemented with completion dates mostly by 2/25/2011.
Complaint Details
The visit was complaint-related, investigating allegations of deficient practices including delayed call light response, catheter care issues, medication errors, insufficient nursing staff, infection control lapses, and failure to provide timely lab services. The facility was found not in substantial compliance with federal regulations.
Deficiencies (8)
| Description |
|---|
| Failure to answer a call light in a timely manner for Resident 1. |
| Failure to ensure catheter was changed in accordance with physician's orders for Resident 13. |
| Medication error rate of 10%, exceeding the 5% threshold. |
| Failure to ensure residents were free of significant medication errors. |
| Insufficient 24-hour nursing staff to meet resident care needs. |
| Failure to establish and maintain an infection control program including isolation precautions. |
| Failure to provide timely laboratory services for residents. |
| Failure to maintain complete, accurate, and accessible clinical records. |
Report Facts
Census: 120
Medication error rate: 10
Sample size: 13
Medication administration errors: 4
Medication administration audits frequency: 3
Staffing audits frequency: 3
Infection control audits frequency: 3
Lab service delay: 1
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Nursing Assistant E | Involved in call light response deficiency and re-educated individually. | |
| Registered Nurse D | RN | Interviewed regarding call light response and medication errors; confirmed significant medication error. |
| Licensed Practical Nurse C | LPN | Prepared and administered medications incorrectly; re-educated on medication administration. |
| Director of Nursing | DON | Confirmed catheter change delay and reviewed occurrence report of resident left on floor. |
| Administrator | Reviewed policies and plans of correction; involved in staffing plan revisions. | |
| Director of Clinical Services | Directed staff training and quality assurance programs for multiple deficiencies. | |
| Nurse C LPN | LPN | Re-educated on medication administration with or without food and inhaler use. |
| Nurse D LPN | LPN | Re-educated individually regarding insulin administration. |
| Infection Control RN B | RN | Reported resident isolation and infection control measures. |
| RN A | RN | Reported resident MRSA status and isolation requirements. |
| RN Clinical Nurse Manager D | RN | Confirmed inconsistent oxygen saturation documentation. |
| RN G | RN | Confirmed strict I and O had not been done as ordered. |
Inspection Report
Annual Inspection
Census: 126
Deficiencies: 15
Nov 16, 2010
Visit Reason
The inspection was conducted as an annual survey to assess compliance with regulatory requirements for Maple Crest Care Center, including resident care, accommodations, and facility operations.
Findings
The facility was found deficient in multiple areas including dignity and respect of individuality, reasonable accommodations, activities, provision of medically related social services, comprehensive care plans, infection control, medication error rates, food procurement and sanitation, and pain assessment. The facility failed to meet several regulatory requirements based on observations, record reviews, and interviews.
Deficiencies (15)
| Description |
|---|
| Facility staff failed to provide a dignified dining experience for Resident 1 and others. |
| Facility failed to ensure closet items and fan cord in Resident 17's room were accessible. |
| Facility failed to provide an ongoing activities program for Residents 3 and 8. |
| Facility failed to provide medically-related social services for Residents 14 and 24. |
| Facility failed to develop comprehensive care plans for Residents 1, 16, and others. |
| Facility failed to develop and revise care plans related to behaviors for Resident 9. |
| Facility failed to develop a discharge plan of care for Residents 18 and 19. |
| Facility failed to provide care and services to attain or maintain the highest practicable well-being for Residents 1 and 4. |
| Facility failed to ensure medication error rate was below 5%. |
| Facility failed to provide toileting assistance for Resident 6. |
| Facility failed to provide food from approved sources and maintain sanitary conditions. |
| Facility failed to evaluate clinical indications for use of indwelling catheter for Resident 2. |
| Facility failed to establish and maintain an infection control program. |
| Facility failed to maintain complete and accessible clinical records for Residents 18, 4, 19, and 3. |
| Facility failed to provide pain assessment and management for Resident 4. |
Report Facts
Census: 126
Sample size: 24
Medication error rate: 5
Residents with deficiencies: 24
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Registered Nurse C | Registered Nurse | Interviewed regarding meal service and bowel function evaluation |
| Registered Nurse B | Registered Nurse | Interviewed regarding dialysis access port monitoring |
| Registered Nurse K | Registered Nurse | Observed performing glucometer testing and supplies handling |
| Registered Nurse L | Registered Nurse | Observed performing fingerstick blood glucose testing |
| Registered Nurse RN C | Registered Nurse | Interviewed regarding bowel function and pain data collection |
| Director of Nursing | Director of Nursing | Interviewed regarding care plans and infection control |
| Social Services Director F | Social Services Director | Interviewed regarding dental services and discharge planning |
| Activity Director AD | Activity Director | Interviewed regarding activity program implementation |
| Dietary Manager DM | Dietary Manager | Interviewed regarding food service and water pitcher sanitation |
| Licensed Practical Nurse J | Licensed Practical Nurse | Observed administering insulin and blood sugar checks |
| Physical Therapist PT A | Physical Therapist | Interviewed regarding Resident 18 discharge readiness |
| Occupational Therapist OT | Occupational Therapist | Interviewed regarding discharge planning and care conferences |
Inspection Report
Enforcement
Deficiencies: 0
Nov 15, 2010
Visit Reason
The facility was surveyed by the Nebraska Department of Health and Human Services to determine compliance with Federal participation requirements for nursing homes participating in Medicare and/or Medicaid programs. The survey and subsequent revisits found the facility was not in substantial compliance.
Findings
The facility was found not in substantial compliance with federal requirements during the initial survey and revisits. Payment for new Medicare and Medicaid admissions was denied until compliance was achieved. A complaint healthcare survey also found failure to maintain compliance. Eventually, a revisit established that corrections were made and substantial compliance was achieved, lifting the denial of payment.
Complaint Details
A complaint healthcare survey conducted on January 28, 2011, determined the facility failed to maintain compliance with deficiencies cited in the November 16, 2010 survey. This contributed to the denial of payment for new admissions.
Report Facts
Civil Money Penalty: 5000
Dates of surveys: Nov 15, 2010
Dates of surveys: Jan 20, 2011
Dates of surveys: Feb 10, 2011
Dates of surveys: Jan 28, 2011
Dates of surveys: Mar 17, 2011
Denial effective date: Feb 8, 2011
Termination date if noncompliance persists: May 16, 2011
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Jennifer King | Branch Manager | Signed enforcement letters and correspondence |
| Jane Weiler | Health Quality Review Specialist | Contact person for additional comments or concerns |
Document
Capacity: 175
Deficiencies: 0
APP2016
Visit Reason
The document includes a nursing home licensure renewal application, occupancy permit, and facility room capacity details for Maple Crest Health Center.
Findings
No inspection findings or deficiencies are reported. The document provides administrative and licensing information, facility capacity, and Alzheimer's Special Care Unit policies and disclosures.
Report Facts
Total licensed beds: 175
Number of beds to be relicensed: 175
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Eugene Allen | Administrator | Named on Nursing Home Licensure Renewal Application |
| Joseph Burl | Director of Nursing | Named on Nursing Home Licensure Renewal Application |
| Susen Lindner | Deputy State Fire Marshal | Approved Nebraska State Fire Marshal Occupancy Permit |
Notice
Capacity: 175
Deficiencies: 0
APP2017
Visit Reason
This document serves as a license renewal application and certification for Maple Crest Health Center, including verification of licensure, occupancy permit, and Alzheimer's special care unit endorsement.
Findings
The documents confirm the facility's licensure status, maximum occupancy of 175 beds, and detailed information about the Alzheimer's special care unit including philosophy, admission criteria, staffing, training, and physical environment.
Report Facts
Total licensed capacity: 175
Maximum endorsed capacity: 38
Renewal license number: 264009
License expiration date: Mar 31, 2018
Renewal application date: Feb 23, 2017
Staffing ratio: 7
Memory care unit daily rate (semi-private room): 272
Memory care unit daily rate (private room): 304
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Eugenie Ahounou | Administrator | Named as facility administrator in license renewal application and Alzheimer's special care unit disclosure. |
| Alison Stockamp | Director of Nursing | Named as Director of Nursing in license renewal application. |
| Dave Zwickey | President / CEO | Named as contact and authorized representative for the legal owning entity, American Baptist Homes of the Midwest. |
Document
Capacity: 175
Deficiencies: 0
APP2018
Visit Reason
The document serves as a licensure renewal application for Maple Crest Health Center, verifying the facility's license status and providing details about the facility's capacity, ownership, and services.
Findings
The document includes verification of licensure renewal, facility capacity information, ownership details, and certifications related to the facility's operation and services. No inspection findings or deficiencies are reported.
Report Facts
Total licensed beds: 175
Maximum endorsed capacity: 38
Renewal fees: 1550
Occupancy permit date: Nov 6, 2017
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Eugenie Ahounou | Administrator | Named as the facility administrator on the renewal application and Alzheimer's endorsement application (pages 2 and 3). |
| Shelby Barton | Director of Nursing, RN | Named as Director of Nursing on the renewal application (page 2). |
| Dave Zwickey | President / CEO | Named as contact for legal owning entity and President/CEO of American Baptist Homes of the Midwest (pages 3 and 7). |
| Andrea Blatnik | Secretary | Named as Secretary of the Board of Directors for American Baptist Homes of the Midwest (page 7). |
Document
Capacity: 175
Deficiencies: 0
APP2020
Visit Reason
The documents serve to renew the nursing home license for Maple Crest Health Center and provide disclosure information for the Alzheimer's Special Care Unit, including endorsement application and occupancy permit details.
Findings
No inspection findings or deficiencies are reported. The documents confirm licensure renewal, facility capacity, and special care unit program details.
Report Facts
Total licensed beds: 175
Maximum endorsed capacity for Alzheimer's unit: 38
Renewal expiration date: License renewal expiration date is 2021-03-31 as shown on the renewal card
Occupancy permit date issued: Occupancy permit issued on 2019-03-14
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Eugenie Ahounou | Administrator | Named as facility administrator on renewal application and Alzheimer's unit disclosure |
| Naomi Kamoro | Director of Nursing | Named as Director of Nursing on renewal application |
| Jeff Hongslo | Authorized representative signing renewal application and Alzheimer's unit disclosure | |
| Gary J. Anthone, MD | Chief Medical Officer, Director, Division of Public Health | Name on renewal certification card |
Document
Capacity: 175
Deficiencies: 0
APP2021
Visit Reason
The documents serve to verify licensing status, renew the nursing home license, disclose ownership information, and apply for Alzheimer's Special Care Unit endorsement for Maple Crest Health Center.
Findings
No inspection findings or deficiencies are reported. The documents include licensing renewal application details, ownership disclosures, occupancy permit information, and Alzheimer's unit care and staffing descriptions.
Report Facts
Total licensed capacity: 175
Maximum endorsed capacity: 38
Renewal license expiration date: Expiration date on renewal card is 2022-03-31 (page 1).
Occupancy permit date: Occupancy permit issued date is 2020-09-03 (page 6).
Cost of care: 301
Cost of care: 337
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Eugenie Ahounou | Administrator | Named as Administrator on Nursing Home Licensure Renewal Application (page 2) and Alzheimer's Special Care Unit Disclosure (page 10). |
| Naomi Kamoro | Director of Nursing | Named as Director of Nursing on Nursing Home Licensure Renewal Application (page 2). |
| Jeff Hongslo | Authorized Representative / Contact | Named as authorized representative signing renewal application and Alzheimer's Special Care Unit Disclosure (pages 2 and 10). |
| Melissa Zygarlicke | Authorized Representative / Treasurer | Named as authorized representative signing renewal application (page 2) and Treasurer in Board of Directors Directory (page 4). |
| Jim Kenney | Deputy State Fire Marshal | Inspected the facility for occupancy permit (page 6). |
Document
Capacity: 175
Deficiencies: 0
APP2022
Visit Reason
The documents serve to verify and renew the nursing home license and certifications for Maple Crest Health Center, including Alzheimer's Special Care Unit endorsement and state fire marshal occupancy permit.
Findings
No inspection findings or deficiencies are reported. The documents focus on licensing renewal, certification, ownership, and facility capacity details.
Report Facts
Total licensed beds: 175
Maximum endorsed capacity: 38
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Eugenie Ahounou | Administrator | Named as the facility administrator on the Nursing Home Licensure Renewal Application and Alzheimer's Special Care Unit Disclosure. |
| Melissa Neiger | Director of Nursing | Named as the Director of Nursing on the Nursing Home Licensure Renewal Application. |
| Jeff Hongslo | Authorized Representative / Contact | Named as the authorized representative signing the renewal application and Alzheimer's Special Care Unit Disclosure, and contact for the legal owning entity. |
| Gary J. Anhlone, MD | Chief Medical Officer, Director, Division of Public Health | Named on the certification card for the facility license. |
| Doug Hohbein | Deputy State Fire Marshal | Named as the inspector on the Nebraska State Fire Marshal Temporary Occupancy Permit. |
Document
Capacity: 175
Deficiencies: 0
APP2023
Visit Reason
The document is a Nursing Home Licensure Renewal Application for Maple Crest Health Center, including renewal of the SNF/NF dual certification and Alzheimer's Special Care Unit endorsement.
Findings
The documents confirm licensure renewal, certification compliance, and occupancy permit status. They include facility ownership, capacity, and special care unit details without inspection findings or deficiencies.
Report Facts
Total licensed beds: 175
Maximum endorsed capacity: 38
Occupancy permit date: Apr 14, 2022
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Eugenie Ahounou | Administrator | Named as facility administrator on the Nursing Home Licensure Renewal Application (page 2) and Alzheimer's Special Care Unit Disclosure (page 8). |
| Joseph Burt | Director of Nursing | Named as interim Director of Nursing on the Nursing Home Licensure Renewal Application (page 2). |
| Jeff Hongslo | Authorized Representative / Contact Name | Named as authorized representative signing the Nursing Home Licensure Renewal Application (page 2) and Alzheimer's Special Care Unit Disclosure (page 8). |
| Melissa Zygarlicke | Treasurer | Named as Treasurer and authorized representative on the Nursing Home Licensure Renewal Application (page 2) and Alzheimer's Special Care Unit Disclosure (page 8). |
Notice
Deficiencies: 0
DAN091211
Visit Reason
The document serves as a Notice of Disciplinary Action and subsequent Modification of Disciplinary Action against Maple Crest Care Center for failure to implement interventions to prevent falls and maintain regulatory compliance.
Findings
The facility was found to have deficiencies related to failure to implement interventions to prevent falls, resulting in probation and extension of probation period. The probation required submission of a Plan of Correction and regular reports on accident prevention measures.
Report Facts
Probation period: 90
Probation period extension: 180
Notice dates: 2011
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Joann Schaefer | Chief Medical Officer, Director, Division of Public Health | Signed the Notice of Disciplinary Action and Modification |
| Helen L. Meeks | Administrator, Licensure Unit | Signed the Notice of Disciplinary Action and Modification |
| Linda Stenvers | Staff Assistant II, Office of Long Term Care Facilities | Certified mailing of the Notice of Disciplinary Action and Modification |
| Eve Lewis | Administrator, Office of Long Term Care Facilities | Sent letter terminating probation on April 20, 2012 |
| Deborah Clark | Administrator, Maple Crest Care Center | Recipient of the probation termination letter |
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