Inspection Reports for
Masonic Home for Adults

CA

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Deficiencies (last 6 years)

Deficiencies (over 6 years) 0.3 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

93% better than California average
California average: 4 deficiencies/year

Deficiencies per year

4 3 2 1 0
2021
2022
2023
2024
2025
2026

Occupancy

Latest occupancy rate 79% occupied

Based on a February 2026 inspection.

This facility has shown a steady increase in demand based on occupancy rates.

Occupancy rate over time

0% 30% 60% 90% 120% Sep 2021 Jul 2022 Nov 2023 Jul 2024 Feb 2025 Feb 2026

Inspection Report

Annual Inspection
Census: 190 Capacity: 242 Deficiencies: 2 Date: Feb 24, 2026

Visit Reason
The inspection was an unannounced annual required inspection of the Masonic Home for Adults Continuing Care Retirement Community.

Findings
Two Type A deficiencies were observed involving unlocked chemicals and medications in an assisted living resident's bathroom cabinet, posing immediate health and safety risks. The facility was otherwise found to have adequate safety measures, supplies, and documentation.

Deficiencies (2)
CCR 87309(a) Storage Space and Access: Assisted living resident's bathroom cabinet contained unlocked chemicals including 70% Isopropyl Alcohol, posing an immediate health and safety risk.
CCR 87465(h)(2) Incidental Medical and Dental Care Services: Assisted living resident's bathroom cabinet contained unlocked medications including Calcium Antacid, Selenium, and Tylenol, posing an immediate health and safety risk.
Report Facts
Memory Care residents: 30 Staff files reviewed: 12 Resident files reviewed: 14 Staff health clearance: 12

Employees mentioned
NameTitleContext
Soledad MartinezAdministrator/DirectorFacility Administrator named in the report
Gladys NulphBack up AdministratorMet with Licensing Program Analysts during inspection
Kelly NguyenLicensing Program AnalystConducted the inspection and signed the report
Bennett FongLicensing Program ManagerNamed as Licensing Program Manager on the report

Inspection Report

Annual Inspection
Census: 151 Capacity: 242 Deficiencies: 0 Date: Feb 14, 2025

Visit Reason
The inspection was an unannounced annual required inspection of the Continuing Care Retirement Community (CCRC) facility.

Findings
No deficiencies or citations were observed or issued during the inspection. The facility was found to be in compliance with regulations including safety, food supply, and staff health clearances.

Report Facts
Memory Care residents: 30 Staff files reviewed: 13 Resident files reviewed: 15

Employees mentioned
NameTitleContext
Soledad MartinezExecutive DirectorMet with Licensing Program Analysts during inspection
Kelly NguyenLicensing EvaluatorConducted the inspection and signed the report
Lori AlexanderLicensing Program AnalystConducted the inspection
Bennett FongSupervisorSupervisor of the inspection team

Inspection Report

Complaint Investigation
Census: 173 Capacity: 242 Deficiencies: 0 Date: Nov 26, 2024

Visit Reason
The visit was an unannounced complaint investigation conducted in response to an allegation that facility staff were preventing a resident from leaving the facility.

Complaint Details
The complaint alleged that facility staff were preventing a resident from leaving the facility. The investigation included interviews with staff, the resident, and a witness, as well as a review of the resident's file. The complaint was found to be unsubstantiated.
Findings
The investigation found that the resident was appropriately placed in the memory care unit due to a physician's order and diagnosis of dementia. The complaint was determined to be unsubstantiated as there was insufficient evidence to prove the alleged violation.

Report Facts
Capacity: 242 Census: 173

Inspection Report

Census: 217 Capacity: 242 Deficiencies: 0 Date: Oct 31, 2024

Visit Reason
The visit was an unannounced case management incident inspection conducted to follow up on a self-reporting incident involving a resident's dissatisfaction and placement concerns.

Findings
The Licensing Program Analyst interviewed the resident and reviewed relevant files, finding no citation issues on the date of the visit. The resident expressed a desire to return to a previous facility but reported feeling safe and not mistreated at the current facility.

Employees mentioned
NameTitleContext
Soledad MartinezExecutive DirectorMet with Licensing Program Analyst during the inspection and provided information about the resident's placement.
Kelly NguyenLicensing Program AnalystConducted the unannounced case management visit and interview.
Bennett FongSupervisorNamed as supervisor overseeing the licensing evaluation.

Inspection Report

Census: 188 Capacity: 242 Deficiencies: 0 Date: Jul 17, 2024

Visit Reason
The visit was an unannounced case management inspection conducted to review a resident's care related to wound treatment and their transition between Skilled Nursing and Assisted Living.

Findings
The resident was receiving wound care and had been moving between Skilled Nursing and Assisted Living due to care needs and refusal of assistance. The resident did not pass the room safety check required for graduation back to Assisted Living. No deficiencies were cited during this visit.

Employees mentioned
NameTitleContext
Chris GershteinVice President of Clinical ServicesMet with Licensing Program Analyst during the visit.
Soledad MartinezAdministrator/DirectorFacility Administrator not available during the visit.
Kelly NguyenLicensing Program AnalystConducted the inspection visit.
Bennett FongSupervisorSupervisor overseeing the inspection.

Inspection Report

Annual Inspection
Census: 167 Capacity: 242 Deficiencies: 0 Date: Feb 28, 2024

Visit Reason
The inspection was an unannounced annual required inspection of the Masonic Home for Adults Continuing Care Retirement Community.

Findings
No deficiencies or citations were observed or issued during the inspection. The facility was found to have functional safety equipment, adequate food supplies, and proper documentation including health clearances for staff.

Report Facts
Memory Care residents in Wollenberg Building: 20 Memory Care residents in Pavillion Building: 4 Staff files reviewed: 4 Resident files reviewed: 8 Residents interviewed: 5 Staff interviewed: 4

Employees mentioned
NameTitleContext
Soledad MartinezExecutive DirectorMet with Licensing Program Analyst during inspection
Kelly NguyenLicensing Program AnalystConducted the inspection
Bennett FongSupervisorSupervisor overseeing the inspection

Inspection Report

Census: 210 Capacity: 242 Deficiencies: 0 Date: Jan 9, 2024

Visit Reason
The inspection was conducted due to a report regarding an inoperable boiler causing no heat in residents' apartments in one of the facility's buildings.

Findings
The Licensing Program Analyst toured the facility and interviewed residents and staff. The boiler in the South Building was still down, with a replacement part ordered and expected in three weeks. Space heaters and extra blankets were offered to residents. No deficiencies were cited during the visit.

Report Facts
Residents in building without heat: 36 Residents requesting space heaters: 14

Employees mentioned
NameTitleContext
Soledad MartinezAdministratorMet with Licensing Program Analyst during inspection
Gregory ClarkLicensing Program AnalystConducted the Health & Safety inspection

Inspection Report

Complaint Investigation
Census: 217 Capacity: 242 Deficiencies: 0 Date: Nov 15, 2023

Visit Reason
The visit was an unannounced complaint investigation triggered by allegations of staff abusing residents and mismanaging residents' medications.

Complaint Details
The complaint involved allegations of staff abusing residents and mismanaging medications. The investigation concluded the allegations were unsubstantiated due to lack of sufficient evidence.
Findings
The investigation found that medications were pre-poured and properly managed on the same day, and although there were allegations of staff rudeness, there was no preponderance of evidence to substantiate abuse. The allegations were determined to be unsubstantiated.

Report Facts
Capacity: 242 Census: 217

Employees mentioned
NameTitleContext
Soledad MartinezExecutive DirectorMet with during the investigation and mentioned in findings
Jill Clancy-CzulegerLicensing EvaluatorConducted the complaint investigation

Inspection Report

Annual Inspection
Census: 87 Capacity: 242 Deficiencies: 0 Date: Mar 6, 2023

Visit Reason
An unannounced 1 Year Required Inspection was conducted to evaluate compliance with licensing requirements at the facility.

Findings
The inspection included tours of multiple buildings, review of resident and staff records, and interviews. The facility was found to have adequate safety measures, proper environmental conditions, and staff with required clearances and training.

Inspection Report

Census: 156 Capacity: 242 Deficiencies: 0 Date: Jan 18, 2023

Visit Reason
The visit was an unannounced Case Management follow-up to assess facility renovation in the Wollenberg building and verify fire clearance status.

Findings
The Licensing Program Analyst toured multiple areas of the facility and confirmed fire clearance approval for all non-ambulatory residents. The building currently has no residents occupying the renovated floor, with an expected move-in date at the end of January or early February. Facility safety equipment and hot water temperature were observed to be in compliance.

Report Facts
Hot water temperature: 109.7 Fire extinguisher last serviced: Jan 10, 2023

Employees mentioned
NameTitleContext
Soledad MartinezAdministratorMet during the visit and agreed to submit an invoice for water leak repair
Lizette FranciscoLicensing Program AnalystConducted the Case Management visit
Harpreet HumpalSupervisorSupervisor overseeing the licensing evaluation

Inspection Report

Census: 152 Capacity: 242 Deficiencies: 0 Date: Jul 28, 2022

Visit Reason
The visit was an unannounced case management visit conducted to deliver an immediate exclusion letter and verify that the excluded individual was no longer working at the facility.

Findings
No deficiencies were cited during this visit. The Licensing Program Analyst confirmed that the excluded staff member was not present at the facility.

Employees mentioned
NameTitleContext
Soledad MartinezExecutive DirectorMet with Licensing Program Analyst during the visit and received the immediate exclusion letter.

Inspection Report

Routine
Census: 147 Capacity: 242 Deficiencies: 0 Date: Apr 27, 2022

Visit Reason
The visit was an unannounced Infection Control Inspection conducted as a required one-year routine check.

Findings
No deficiencies were observed during the visit. The facility was found to have adequate infection control measures, including PPE, food, and paper supplies, and proper handwashing stations.

Report Facts
Hot water temperature: 116.6 Fire extinguisher last serviced: Jan 4, 2022

Employees mentioned
NameTitleContext
Soledad MartinezExecutive DirectorMet with Licensing Program Analyst during inspection
Laura HallLicensing Program AnalystConducted the Infection Control Inspection

Inspection Report

Census: 200 Capacity: 242 Deficiencies: 0 Date: Mar 23, 2022

Visit Reason
The visit was an unannounced Case Management follow-up to assess facility renovation and verify fire clearance approval.

Findings
The inspection found no issues. Fire clearance was approved on 3/15/2022 for all non-ambulatory residents. Safety equipment such as smoke and carbon monoxide detectors, sprinklers, and fire extinguishers were observed and up to date.

Employees mentioned
NameTitleContext
Soledad MartinezExecutive DirectorMet with Licensing Program Analysts during the inspection.

Inspection Report

Capacity: 242 Deficiencies: 0 Date: Sep 1, 2021

Visit Reason
The visit was a Case Management inspection for the newly constructed Pavilion Building to assess readiness for admitting residents.

Findings
The Pavilion Building was inspected and found to have appropriate safety features including grab bars, non-skid shower bases, emergency response buttons, delayed egresses, and working smoke detectors. The facility is recommended to admit new residents once the Certificate of Occupancy is approved by the city.

Report Facts
Units in Pavilion Building: 28 Capacity of Pavilion Building: 28

Employees mentioned
NameTitleContext
Joseph PritchardChief Clinical OfficerMet during inspection and provided information about the Pavilion Building
Soledad MartinezExecutive DirectorMet during inspection and provided information about the Pavilion Building

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