Total staff
305
Employees
182
Contractors
123
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Mcgregor at Overlook
Nursing Home, Assisted Living, Independent Living & Hospice Care · Cleveland, OH
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Mcgregor at Overlook
Nursing Home, Assisted Living, Independent Living & Hospice Care · Cleveland, OH
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Mcgregor at Overlook accepts Medicare and private pay.
Overview of Mcgregor at Overlook
McGregor at Overlook in Cleveland, Ohio, prioritizes successful aging. Their focus on holistic wellness empowers residents to thrive and embrace a fulfilling new lifestyle. Gracious senior living practices ensure a comfortable and enriching environment. Residents enjoy a variety of amenities, including an activity center, outdoor areas, and housekeeping services. The convenient location near healthcare facilities, retail stores, and houses of worship provides easy access to everyday needs.
McGregor at Overlook takes a comprehensive approach to resident well-being. Their philosophy goes beyond basic care, incorporating programs and services that nurture the mind, body, and spirit. McGregor at Overlook offers a variety of living options to suit individual needs. These include assisted living, independent living, memory care, and nursing care. With costs ranging from $2,190 to $7,189 per month, they have a variety of budgets.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 34th out of 203 homes in Ohio. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 34th out of 203 homes in Ohio. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
4h 10m per day
Rank #34 / 203Nurse hours — State benchmarkedThis home is ranked 34th out of 203 homes in Ohio. Shows adjusted nurse hours per resident per day benchmarked to the Ohio average, with a ranking across 203 Ohio SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
vs Ohio avg
+18%
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 38m per day |
Types of Care at Mcgregor at Overlook
Assisted Living
Independent Living
Nursing Home
Hospice Care
Capacity and availability
This home usually has limited availability
Occupancy between 85% and 95% suggests balanced demand.
Occupancy rate
93.2%
Rank #20 / 204Occupancy rate — State benchmarkedThis home is ranked 20th out of 204 homes in Ohio. Shows this facility's occupancy rate versus the Ohio average, with its Statewide rank out of 204. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
122 days
Occupancy rate
93.2%
Rank #20 / 204Occupancy rate — State benchmarkedThis home is ranked 20th out of 204 homes in Ohio. Shows this facility's occupancy rate versus the Ohio average, with its Statewide rank out of 204. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
122 days
Walk Score: 52 / 100 Rank #229 / 706Walk Score — State benchmarkedThis home is ranked 229th out of 706 homes in Ohio. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Ohio SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
About this community
Emergency SystemsEmergency call system.
Rehabilitation Services
Respite Care
24-Hour Staffing
Weekly Housekeeping
Laundry
Daily Trash Removal
Salon Services
Gardens
Patio
Walking Paths
Activity Areas
Private Spa Bathing Area
Main Dining Room
Multi-Purpose Room With Kitchen
Specific ProgramsSenior Housing
Food DescriptionThree daily restaurant-style meals.
Staffing Data
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Staff to resident ratio
2.26:1
11% better than Ohio average
Avg staff/day
83
Average shift
7.5 hours
7% worse than Ohio average
Total staff hours (quarter)
57,374
Nursing staff breakdown
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse
Manages medical care and health needs.
RN Staff
7
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.4 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.4 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
LPN Staff
85
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
CNA Staff
163
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.5 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.5 hoursThis role is partially covered by contractors.
Contractor staffing
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
14.6%
8,402 contractor hours this quarter
Certified Nursing Assistant: 60
Licensed Practical Nurse: 42
Physical Therapy Aide: 5
Speech Language Pathologist: 4
Qualified Social Worker: 3
Occupational Therapy Aide: 2
Respiratory Therapy Technician: 2
Physical Therapy Assistant: 2
Occupational Therapy Assistant: 2
Medical Director: 1
Staff by category
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 103 | 60 | 163 | 29,773 | 92 | 100% | 7.5 |
| Licensed Practical Nurse | 43 | 42 | 85 | 13,138 | 92 | 100% | 7.8 |
| Clinical Nurse Specialist | 10 | 0 | 10 | 2,359 | 80 | 87% | 7.9 |
| RN Director of Nursing | 4 | 0 | 4 | 1,647 | 91 | 99% | 9.4 |
| Other Dietary Services Staff | 4 | 0 | 4 | 1,472 | 92 | 100% | 7.4 |
| Speech Language Pathologist | 0 | 4 | 4 | 1,221 | 78 | 85% | 6.1 |
| Physical Therapy Aide | 0 | 5 | 5 | 1,058 | 91 | 99% | 6.6 |
| Dental Services Staff | 2 | 0 | 2 | 942 | 63 | 68% | 8 |
| Registered Nurse | 7 | 0 | 7 | 918 | 77 | 84% | 8.4 |
| Qualified Social Worker | 0 | 3 | 3 | 904 | 67 | 73% | 7.2 |
| Respiratory Therapy Technician | 0 | 2 | 2 | 706 | 68 | 74% | 6.4 |
| Occupational Therapy Aide | 1 | 2 | 3 | 706 | 72 | 78% | 6.1 |
| Nurse Practitioner | 1 | 0 | 1 | 488 | 61 | 66% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 485 | 61 | 66% | 8 |
| Administrator | 1 | 0 | 1 | 448 | 56 | 61% | 8 |
| Physical Therapy Assistant | 0 | 2 | 2 | 443 | 63 | 68% | 7 |
| Dietitian | 1 | 0 | 1 | 429 | 54 | 59% | 7.9 |
| Occupational Therapy Assistant | 0 | 2 | 2 | 110 | 24 | 26% | 4.2 |
| Medication Aide/Technician | 3 | 0 | 3 | 82 | 12 | 13% | 6.9 |
| Medical Director | 0 | 1 | 1 | 36 | 12 | 13% | 3 |
| Nurse Aide in Training | 1 | 0 | 1 | 11 | 1 | 1% | 10.5 |
163 Certified Nursing Assistant
% of Days
100%
85 Licensed Practical Nurse
% of Days
100%
10 Clinical Nurse Specialist
% of Days
87%
4 RN Director of Nursing
% of Days
99%
4 Other Dietary Services Staff
% of Days
100%
4 Speech Language Pathologist
% of Days
85%
5 Physical Therapy Aide
% of Days
99%
2 Dental Services Staff
% of Days
68%
7 Registered Nurse
% of Days
84%
3 Qualified Social Worker
% of Days
73%
2 Respiratory Therapy Technician
% of Days
74%
3 Occupational Therapy Aide
% of Days
78%
1 Nurse Practitioner
% of Days
66%
1 Mental Health Service Worker
% of Days
66%
1 Administrator
% of Days
61%
2 Physical Therapy Assistant
% of Days
68%
1 Dietitian
% of Days
59%
2 Occupational Therapy Assistant
% of Days
26%
3 Medication Aide/Technician
% of Days
13%
1 Medical Director
% of Days
13%
1 Nurse Aide in Training
% of Days
1%
Penalties and fines
Includes penalties issued in 2023
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$16K Rank #148 / 203Federal fines — State benchmarkedThis home is ranked 148th out of 203 homes in Ohio. Shows this facility's cumulative CMS federal fine dollars versus the Ohio average among facilities with fines, and where it ranks among 203 skilled nursing facilities in the pool. Lower total dollars mean a better rank.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
77% lower than Ohio averageOhio average: $69K
Number of fines
1
46% fewer fines than Ohio averageOhio average: 1.9
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Ohio averageOhio average: 0.5
Fines amount comparison
Fines amount comparison
This facility
$16K
Ohio average
$69K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
1 penalty in the past 3 years
Aug 10, 2023 · $16K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Aug 10, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Aug 10, 2023
$16K
Last updated: Jan 2026
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
5.0
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
5.0
15% better than Ohio averageOhio average: 5.8
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
12.0
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
12.0
5% better than Ohio averageOhio average: 12.7
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
6.9%
Percent of long-stay residents whose need for help with daily activities has increased
6.9%
In line with Ohio averageOhio average: 6.8%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
9.8%
Percent of long-stay residents whose ability to move independently worsened
9.8%
10% worse than Ohio averageOhio average: 8.9%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
19.4%
Percent of low risk long-stay residents who lose control of their bowels or bladder
19.4%
12% better than Ohio averageOhio average: 22.0%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
0.7%
Percent of long-stay residents experiencing one or more falls with major injury
0.7%
81% better than Ohio averageOhio average: 3.4%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
5.6%
Percent of long-stay high risk residents with pressure ulcers
5.6%
45% worse than Ohio averageOhio average: 3.9%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.9%
Percent of long-stay residents with a urinary tract infection
0.9%
60% worse than Ohio averageOhio average: 0.5%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
2.0%
Percent of long-stay residents who lose too much weight
2.0%
67% better than Ohio averageOhio average: 6.2%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
7.5%
Percent of long-stay residents who have depressive symptoms
7.5%
69% better than Ohio averageOhio average: 24.0%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
4.6%
Percent of long-stay residents who received an antipsychotic medication
4.6%
45% better than Ohio averageOhio average: 8.4%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.6%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.6%
8% better than Ohio averageOhio average: 92.4%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.2%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.2%
5% better than Ohio averageOhio average: 94.5%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
95.6%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
95.6%
22% better than Ohio averageOhio average: 78.0%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.2%
Percent of short-stay residents who newly received an antipsychotic medication
0.2%
83% better than Ohio averageOhio average: 1.3%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
91.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
91.5%
21% better than Ohio averageOhio average: 75.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Breakdown by payment type
Medicare
14% of new residents, usually for short-term rehab.
Typical stay
28 days
Private pay
85% of new residents, often for short stays.
Typical stay
1 - 2 months
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
135
Medicare
2
1.5% of residents
Medicaid
99
73.3% of residents
Private pay or other
34
25.2% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
CCRC
Part of a Continuing Care Retirement Community offering multiple care levels
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Financial Trends
Historical financial and operational data for Mcgregor at Overlook based on CMS SNF Cost Reports.
Occupancy Rate
93.2%
↑ 2.9pp vs 2023
Net Income
$8.8M
↑ ~$14.8M vs 2023
Total Payroll
$14.1M
↓ ~$294.9K vs 2023
Profit Margin
39.1%
↑ 67.4pp vs 2023
Finances and operations
Voluntary non-profit community
Home revenue
$47.4M
Surplus of revenue
$8.8M
Voluntary non-profit community
Home revenue
$47.4M Rank #4 / 203Revenue — State benchmarkedThis home is ranked 4th out of 203 homes in Ohio. Shows this facility's annual revenue compared to the Ohio SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Surplus of revenue
$8.8M
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #8 / 203Payroll — State benchmarkedThis home is ranked 8th out of 203 homes in Ohio. Shows total annual staff payroll benchmarked to the Ohio average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$14.1M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #8 / 203Payroll — State benchmarkedThis home is ranked 8th out of 203 homes in Ohio. Shows total annual staff payroll benchmarked to the Ohio average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$24.5M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$38.6M
What does this home offer?
Housing Options: Studio / 1 Bed
Building Type: 3-story
Transportation Services
Fitness and Recreation
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Phyllis Tabbs serves as the Administrator of the Gardens at Mcgregor at Overlook. She leads the community with a focus on nursing services and overall care, ensuring a warm and supportive environment for residents. Her leadership role is central to maintaining the quality and culture of the community.
Places of interest near Mcgregor at Overlook
9.5 miles from city center
Estimated distance in miles from East Cleveland's city center to Mcgregor at Overlook's address, calculated via Google Maps.
— 2.45 miles to nearest hospital (University Ophthalmologists)
Calculate Travel Distance to Mcgregor at Overlook
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Financial Assistance for
Nursing Home in Ohio
Mcgregor at Overlook is located in East Cleveland, Ohio.
Here are the financial assistance programs available to residents in Ohio.
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| O‘Neill Healthcare Fairview Park |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Fairview Park | 118 | 83.9% | +7% | 3.20 | -22% | -10% | $0 | 11 | 1.8 | - | 99 | A+ | 66 | Jenna Elliott | $14.5M | $5.4M | 37.2% | 366428 | ||||
| Mcgregor at Overlook |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | East Cleveland | 148 | 93.2% | +18% | 4.17 | -75% | +18% | $15.7k | 15 | 3.0 | 1 | 135 | - | 52 | Susan Althans | $47.4M | $14.1M | 29.8% | 366350 | ||||
| Franklin Plaza Extended Care |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Cleveland (Ohio City) | 178 | 85.3% | +8% | 3.10 | +4% | -13% | $0 | 31 | 3.4 | - | 160 | - | 87 | - | $18.4M | $9.0M | 49.1% | 365388 |
Frequently Asked Questions about Mcgregor at Overlook
Is Mcgregor at Overlook in a walkable area?
Mcgregor at Overlook has a walk score of 52. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
Are there photos of Mcgregor at Overlook?
Yes — there are 4 photos of Mcgregor at Overlook in the photo gallery on this page.
What is the phone number of Mcgregor at Overlook?
(216) 721-0935 will put you in contact with the team at Mcgregor at Overlook.
Is Mcgregor at Overlook Medicare or Medicaid certified?
Yes — Mcgregor at Overlook is a CMS-certified provider of Medicare and Medicaid.
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