Total health inspections
5
Ohio average 6.7
Last Health inspection on Aug 2025
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Mcgregor at Overlook
Independent Living in Cleveland
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Mcgregor at Overlook
Independent Living in Cleveland
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Overview of Mcgregor at Overlook
McGregor at Overlook in Cleveland, Ohio, prioritizes successful aging. Their focus on holistic wellness empowers residents to thrive and embrace a fulfilling new lifestyle. Gracious senior living practices ensure a comfortable and enriching environment. Residents enjoy a variety of amenities, including an activity center, outdoor areas, and housekeeping services. The convenient location near healthcare facilities, retail stores, and houses of worship provides easy access to everyday needs.
McGregor at Overlook takes a comprehensive approach to resident well-being. Their philosophy goes beyond basic care, incorporating programs and services that nurture the mind, body, and spirit. McGregor at Overlook offers a variety of living options to suit individual needs. These include assisted living, independent living, memory care, and nursing care. With costs ranging from $2,190 to $7,189 per month, they have a variety of budgets.
Phyllis Tabbs serves as the Administrator of the Gardens at Mcgregor at Overlook. She leads the community with a focus on nursing services and overall care, ensuring a warm and supportive environment for residents. Her leadership role is central to maintaining the quality and culture of the community.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 31st out of 176 homes in Ohio.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 31st out of 176 homes in Ohio.Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
4h 10m per day
Rank #31 / 176Nurse hours — state benchmarkedThis home is ranked 31st out of 176 homes in Ohio.Shows adjusted nurse hours per resident per day benchmarked to the Ohio average, with a ranking across 176 Ohio SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.
vs Ohio avg
+18%
| Staff type | Hours / day | vs state avg |
|---|---|---|
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 38m per day |
Capacity and availability
This home usually has limited availability
Occupancy between 85% and 95% suggests balanced demand.
Occupancy rate
93.2%
Rank #13 / 177Occupancy rate — state benchmarkedThis home is ranked 13th out of 177 homes in Ohio.Shows this facility's occupancy rate versus the Ohio average, with its statewide rank out of 177. Higher occupancy signals strong local demand and financial stability.
Avg. Length of Stay
122 days
Occupancy rate
93.2%
Rank #13 / 177Occupancy rate — state benchmarkedThis home is ranked 13th out of 177 homes in Ohio.Shows this facility's occupancy rate versus the Ohio average, with its statewide rank out of 177. Higher occupancy signals strong local demand and financial stability.
Avg. Length of Stay
122 days
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Post-acute recovery
Temporary care
Transitional stays
Breakdown by payment type
Medicare
14% of new residents, usually for short-term rehab.
Typical stay
28 days
Private pay
85% of new residents, often for short stays.
Typical stay
1 - 2 months
Finances and operations
Voluntary non-profit community
Home revenue
$47.4M
Surplus of revenue
$8.8M
Voluntary non-profit community
Home revenue
$47.4M Rank #7 / 176Revenue — state benchmarkedThis home is ranked 7th out of 176 homes in Ohio.Shows this facility's annual revenue compared to the Ohio SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.
Surplus of revenue
$8.8M
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #6 / 176Payroll — state benchmarkedThis home is ranked 6th out of 176 homes in Ohio.Shows total annual staff payroll benchmarked to the Ohio average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
$10.1M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #6 / 176Payroll — state benchmarkedThis home is ranked 6th out of 176 homes in Ohio.Shows total annual staff payroll benchmarked to the Ohio average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$28.5M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$38.6M
Walk Score: 52 / 100 Rank #40 / 123Walk Score — state benchmarkedThis home is ranked 40th out of 123 homes in Ohio.Shows how walkable this facility's neighborhood is compared to the average Walk Score across Ohio SNFs. Higher scores benefit residents, families, and staff.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
About this community
Emergency SystemsEmergency call system.
Rehabilitation Services
Respite Care
24-Hour Staffing
Emergency Call System
Weekly Housekeeping
Laundry
Daily Trash Removal
Salon Services
Gardens
Patio
Walking Paths
Activity Areas
Private Spa Bathing Area
Main Dining Room
Multi-Purpose Room With Kitchen
Specific ProgramsNursing Care, Senior Housing, Hospice Care.
Food DescriptionThree daily restaurant-style meals.
Meals IncludedYes
Meals Per Day3
What does this home offer?
Housing Options: Studio / 1 Bed
Building Type: 3-story
Transportation Services
Fitness and Recreation
Types of Care at Mcgregor at Overlook
Assisted Living
Independent Living
Nursing Home
Hospice Care
Health Inspection History
Inspections
Total health citations
15
Rank #42 / 177Health citations — state benchmarkedThis home is ranked 42nd out of 177 homes in Ohio.Shows this facility's total health deficiency citations benchmarked to the Ohio state average, with a ranking across all 177 OH SNFs. Lower citation counts earn a better rank.
Ohio average 30.9
Citations per inspection
3
Ohio average 4.59
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
13 of 15 citations resulted from standard inspections; and 2 of 15 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
Rank #1 / 96Severe citations — state benchmarkedThis home is ranked 1st out of 96 homes in Ohio.Shows citations where actual resident harm occurred, compared to the Ohio average and ranked across 96 SNFs statewide. Even a single severe citation is significant — lower is always better.
100% better than Ohio averageOhio average: 0.3
Serious Health citations
1
1
11% worse than Ohio averageOhio average: 0.9
0 critical citations
1 serious citation
13 moderate citations
1 minor citation
Citations history (last 3 years)
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Aug 14, 2025
Issues related to food quality, meal service, and resident's nutritional needs.
Aug 14, 2025
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Jan 09, 2025
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Jan 09, 2025
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Aug 10, 2023
Issues related to food quality, meal service, and resident's nutritional needs.
Aug 10, 2023
Corrected
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Aug 10, 2023
Issues related to medication management, including how drugs are stored, administered, and monitored.
Aug 10, 2023
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Independent Living around Cleveland The information below is reported by the Ohio Department of Health, Bureau of Survey and Certification.
Filter by care type
| Franklin Plaza Extended Care |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Cleveland (Ohio City) | 178 | No | 87 | Studio / 1 Bed | - |
| Mcgregor at Overlook |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | East Cleveland | 148 | No | 52 | Studio / 1 Bed | - |
| O‘Neill Healthcare Fairview Park |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Fairview Park | 118 | No | 66 | Studio / 1 Bed | A+ |
| Legacy Health Services-Cedarwood Plaza |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Parma (Plaza Drive) | - | Yes | 24 | Studio / 1 Bed | D- |
Financial Assistance for
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Places of interest near Mcgregor at Overlook
9.5 miles from city center
Estimated distance in miles from East Cleveland's city center to Mcgregor at Overlook's address, calculated via Google Maps.
— 2.45 miles to nearest hospital (University Ophthalmologists)
Calculate Travel Distance to Mcgregor at Overlook
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
359
Employees
188
Contractors
171
Staff to resident ratio
2.66:1
24% better than Ohio averageOhio average ratio: 2.14:1
Avg staff/day
85
Average shift
7.6 hours
6% worse than Ohio averageOhio average: 8.1 hours
Total staff hours (quarter)
58,988
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
14
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.3 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.3 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
104
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
193
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
17%
10,004 contractor hours this quarter
Certified Nursing Assistant: 89
Licensed Practical Nurse: 58
Speech Language Pathologist: 5
Physical Therapy Aide: 5
Qualified Social Worker: 4
Physical Therapy Assistant: 3
Respiratory Therapy Technician: 2
Clinical Nurse Specialist: 1
Registered Nurse: 1
Occupational Therapy Aide: 1
Occupational Therapy Assistant: 1
Medical Director: 1
Staff by category
| Certified Nursing Assistant | 104 | 89 | 193 | 30,671 | 91 | 100% | 7.6 |
| Licensed Practical Nurse | 46 | 58 | 104 | 12,240 | 91 | 100% | 8 |
| Clinical Nurse Specialist | 7 | 1 | 8 | 2,619 | 82 | 90% | 7.9 |
| Registered Nurse | 13 | 1 | 14 | 2,364 | 87 | 96% | 9.3 |
| Other Dietary Services Staff | 4 | 0 | 4 | 1,632 | 89 | 98% | 6.6 |
| RN Director of Nursing | 5 | 0 | 5 | 1,380 | 78 | 86% | 9.3 |
| Speech Language Pathologist | 0 | 5 | 5 | 1,276 | 78 | 86% | 6.7 |
| Physical Therapy Aide | 0 | 5 | 5 | 1,260 | 89 | 98% | 6.8 |
| Dental Services Staff | 2 | 0 | 2 | 1,040 | 65 | 71% | 8 |
| Qualified Social Worker | 0 | 4 | 4 | 948 | 69 | 76% | 7.3 |
| Respiratory Therapy Technician | 0 | 2 | 2 | 770 | 72 | 79% | 6.4 |
| Dietitian | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Administrator | 1 | 0 | 1 | 456 | 57 | 63% | 8 |
| Nurse Practitioner | 2 | 0 | 2 | 431 | 55 | 60% | 7.8 |
| Physical Therapy Assistant | 0 | 3 | 3 | 362 | 63 | 69% | 5.5 |
| Occupational Therapy Aide | 0 | 1 | 1 | 360 | 46 | 51% | 7.8 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 86 | 22 | 24% | 3.9 |
| Medical Director | 0 | 1 | 1 | 36 | 12 | 13% | 3 |
| Medication Aide/Technician | 2 | 0 | 2 | 18 | 4 | 4% | 4.6 |
193 Certified Nursing Assistant
% of Days
100%
104 Licensed Practical Nurse
% of Days
100%
8 Clinical Nurse Specialist
% of Days
90%
14 Registered Nurse
% of Days
96%
4 Other Dietary Services Staff
% of Days
98%
5 RN Director of Nursing
% of Days
86%
5 Speech Language Pathologist
% of Days
86%
5 Physical Therapy Aide
% of Days
98%
2 Dental Services Staff
% of Days
71%
4 Qualified Social Worker
% of Days
76%
2 Respiratory Therapy Technician
% of Days
79%
1 Dietitian
% of Days
71%
1 Mental Health Service Worker
% of Days
71%
1 Administrator
% of Days
63%
2 Nurse Practitioner
% of Days
60%
3 Physical Therapy Assistant
% of Days
69%
1 Occupational Therapy Aide
% of Days
51%
1 Occupational Therapy Assistant
% of Days
24%
1 Medical Director
% of Days
13%
2 Medication Aide/Technician
% of Days
4%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
135
Medicare
2
1.5% of residents
Medicaid
99
73.3% of residents
Private pay or other
34
25.2% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
CCRC
Part of a Continuing Care Retirement Community offering multiple care levels
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
5.0
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
5.0
15% better than Ohio averageOhio average: 5.8
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
12.0
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
12.0
5% better than Ohio averageOhio average: 12.7
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
6.9%
Percent of long-stay residents whose need for help with daily activities has increased
6.9%
In line with Ohio averageOhio average: 6.8%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
9.8%
Percent of long-stay residents whose ability to move independently worsened
9.8%
10% worse than Ohio averageOhio average: 8.9%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
19.4%
Percent of low risk long-stay residents who lose control of their bowels or bladder
19.4%
12% better than Ohio averageOhio average: 22.0%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
0.7%
Percent of long-stay residents experiencing one or more falls with major injury
0.7%
81% better than Ohio averageOhio average: 3.4%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
5.6%
Percent of long-stay high risk residents with pressure ulcers
5.6%
45% worse than Ohio averageOhio average: 3.9%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.9%
Percent of long-stay residents with a urinary tract infection
0.9%
60% worse than Ohio averageOhio average: 0.5%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
2.0%
Percent of long-stay residents who lose too much weight
2.0%
67% better than Ohio averageOhio average: 6.2%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
7.5%
Percent of long-stay residents who have depressive symptoms
7.5%
69% better than Ohio averageOhio average: 24.0%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
4.6%
Percent of long-stay residents who received an antipsychotic medication
4.6%
45% better than Ohio averageOhio average: 8.4%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.6%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.6%
8% better than Ohio averageOhio average: 92.4%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.2%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.2%
5% better than Ohio averageOhio average: 94.5%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
95.6%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
95.6%
22% better than Ohio averageOhio average: 78.0%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.2%
Percent of short-stay residents who newly received an antipsychotic medication
0.2%
83% better than Ohio averageOhio average: 1.3%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
91.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
91.5%
21% better than Ohio averageOhio average: 75.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$16K
77% lower than Ohio averageOhio average: $69K
Number of fines
1 Rank #1 / 59Federal fines — state benchmarkedThis home is ranked 1st out of 59 homes in Ohio.Shows this facility's CMS fine count alongside the Ohio average, and where it ranks among all 59 skilled nursing facilities in the state. Fewer fines mean a better rank.
46% fewer fines than Ohio averageOhio average: 1.9
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Ohio averageOhio average: 0.5
Fines amount comparison
Fines amount comparison
This facility
$16K
Ohio average
$69K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Aug 10, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Aug 10, 2023
$16K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Mcgregor at Overlook based on CMS SNF Cost Reports.
Occupancy Rate
93.2%
↑ 2.9pp vs 2023
Net Income
$8.8M
↑ ~$14.8M vs 2023
Total Payroll
$14.1M
↓ ~$294.9K vs 2023
Profit Margin
39.1%
↑ 67.4pp vs 2023
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