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Independent Living in Cleveland

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Mcgregor at Overlook

Independent Living in Cleveland

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Mcgregor at Overlook

Overview of Mcgregor at Overlook

McGregor at Overlook in Cleveland, Ohio, prioritizes successful aging. Their focus on holistic wellness empowers residents to thrive and embrace a fulfilling new lifestyle. Gracious senior living practices ensure a comfortable and enriching environment. Residents enjoy a variety of amenities, including an activity center, outdoor areas, and housekeeping services. The convenient location near healthcare facilities, retail stores, and houses of worship provides easy access to everyday needs.

McGregor at Overlook takes a comprehensive approach to resident well-being. Their philosophy goes beyond basic care, incorporating programs and services that nurture the mind, body, and spirit. McGregor at Overlook offers a variety of living options to suit individual needs. These include assisted living, independent living, memory care, and nursing care. With costs ranging from $2,190 to $7,189 per month, they have a variety of budgets.

(216) 721-0935

Managed by Phyllis Tabbs

Administrator, the Gardens

Phyllis Tabbs serves as the Administrator of the Gardens at Mcgregor at Overlook. She leads the community with a focus on nursing services and overall care, ensuring a warm and supportive environment for residents. Her leadership role is central to maintaining the quality and culture of the community.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
5/5
Ohio average: 3.2/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
4/5
Ohio average: 2.8/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
3/5
Ohio average: 2.4/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
5/5
Ohio average: 4.4/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
4h 10m per day

This home provides 18% more nursing time per resident than the Ohio average.

Ohio average: 3h 32m per day

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 148

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the Ohio average
Occupancy rate 93.2%
Residents per day (avg) 135
Occupancy rate
93.2%
Residents per day (avg)
135

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Might be optimal for
Post-acute recovery Temporary care Transitional stays

Breakdown by payment type

Medicare

14% of new residents, usually for short-term rehab.

Typical stay 28 days

Private pay

85% of new residents, often for short stays.

Typical stay 1 - 2 months

Finances and operations

Voluntary non-profit community
Home revenue
$47.4M
Surplus of revenue
$8.8M
Voluntary non-profit community
Home revenue
$47.4M
Surplus of revenue
$8.8M
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$10.1M
21.3% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$28.5M
Total costs $38.6M
Walk Score
Walk Score: 52 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Safety & Compliance

Emergency SystemsEmergency call system.

Therapy & Rehabilitation

2 services
Rehabilitation Services
Respite Care

Staffing & Medical

3 services
Nursing Services
Skilled Nursing
24-Hour Staffing

Amenities & Lifestyle

12 amenities
Emergency Call System
Weekly Housekeeping
Laundry
Daily Trash Removal
Salon Services
Gardens
Patio
Walking Paths
Activity Areas
Private Spa Bathing Area
Main Dining Room
Multi-Purpose Room With Kitchen
Specific ProgramsAssisted Living, Independent Living, Nursing Care, Rehabilitation, Respite Care, Senior Housing, Hospice Care.

Dining & Nutrition

Food DescriptionThree daily restaurant-style meals.
Meals IncludedYes
Meals Per Day3

What does this home offer?

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed

Building type icon
Building type icon

Building Type: 3-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at Mcgregor at Overlook

Assisted Living Independent Living Nursing Home Hospice Care

Contact Mcgregor at Overlook

Health Inspection History

Inspections
Total health inspections 5

Ohio average 6.7


Last Health inspection on Aug 2025

Total health citations 15

Ohio average 30.9

Citations per inspection
3

Ohio average 4.59


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

13 of 15 citations resulted from standard inspections; and 2 of 15 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Ohio average

Ohio average: 0.3


Serious Health citations More info 1
11% worse than Ohio average

Ohio average: 0.9

0 critical citations More info Ohio average: 0.3

1 serious citation More info Ohio average: 0.9

13 moderate citations More info Ohio average: 29

1 minor citation More info Ohio average: 0.7
Citations history (last 3 years)
Nutrition moderate citation Info Issues related to food quality, meal service, and resident's nutritional needs. Aug 14, 2025
Corrected

Quality of Care moderate citation Info Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs. Jan 09, 2025
Corrected

Nutrition moderate citation Info Issues related to food quality, meal service, and resident's nutritional needs. Aug 10, 2023
Corrected

Pharmacy moderate citation Info Issues related to medication management, including how drugs are stored, administered, and monitored. Aug 10, 2023
Corrected

Compare Independent Living around Cleveland The information below is reported by the Ohio Department of Health, Bureau of Survey and Certification.

Filter by care type
Franklin Plaza Extended Care
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Cleveland (Ohio City)
178
No
87
Studio / 1 Bed
-
Mcgregor at Overlook
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

East Cleveland
148
No
52
Studio / 1 Bed
-
O‘Neill Healthcare Fairview Park
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Fairview Park
118
No
66
Studio / 1 Bed
A+
Legacy Health Services-Cedarwood Plaza
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Parma
-
Yes
24
Studio / 1 Bed
D-

Places of interest near Mcgregor at Overlook

Address 9.5 miles from city center — 2.45 miles to nearest hospital (University Ophthalmologists)

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Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 359
Employees 188
Contractors 171
Staff to resident ratio 2.66:1
24% better than Ohio average

Ohio average ratio: 2.14:1

Avg staff/day 85
Average shift 7.6 hours
6% worse than Ohio average

Ohio average: 8.1 hours

Total staff hours (quarter) 58,988
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 14
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.3 hours

This role is partially covered by contractors.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 104
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8 hours

This role is partially covered by contractors.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 193
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.6 hours

This role is partially covered by contractors.

Contractor staffing

Total hours from contractors

17%

10,004 contractor hours this quarter

Certified Nursing Assistant: 89 Licensed Practical Nurse: 58 Speech Language Pathologist: 5 Physical Therapy Aide: 5 Qualified Social Worker: 4 Physical Therapy Assistant: 3 Respiratory Therapy Technician: 2 Clinical Nurse Specialist: 1 Registered Nurse: 1 Occupational Therapy Aide: 1 Occupational Therapy Assistant: 1 Medical Director: 1
Staff by category
Certified Nursing Assistant1048919330,67191100%7.6
Licensed Practical Nurse465810412,24091100%8
Clinical Nurse Specialist7182,6198290%7.9
Registered Nurse131142,3648796%9.3
Other Dietary Services Staff4041,6328998%6.6
RN Director of Nursing5051,3807886%9.3
Speech Language Pathologist0551,2767886%6.7
Physical Therapy Aide0551,2608998%6.8
Dental Services Staff2021,0406571%8
Qualified Social Worker0449486976%7.3
Respiratory Therapy Technician0227707279%6.4
Dietitian1015206571%8
Mental Health Service Worker1015206571%8
Administrator1014565763%8
Nurse Practitioner2024315560%7.8
Physical Therapy Assistant0333626369%5.5
Occupational Therapy Aide0113604651%7.8
Occupational Therapy Assistant011862224%3.9
Medical Director011361213%3
Medication Aide/Technician2021844%4.6
193 Certified Nursing Assistant
% of Days 100%
104 Licensed Practical Nurse
% of Days 100%
8 Clinical Nurse Specialist
% of Days 90%
14 Registered Nurse
% of Days 96%
4 Other Dietary Services Staff
% of Days 98%
5 RN Director of Nursing
% of Days 86%
5 Speech Language Pathologist
% of Days 86%
5 Physical Therapy Aide
% of Days 98%
2 Dental Services Staff
% of Days 71%
4 Qualified Social Worker
% of Days 76%
2 Respiratory Therapy Technician
% of Days 79%
1 Dietitian
% of Days 71%
1 Mental Health Service Worker
% of Days 71%
1 Administrator
% of Days 63%
2 Nurse Practitioner
% of Days 60%
3 Physical Therapy Assistant
% of Days 69%
1 Occupational Therapy Aide
% of Days 51%
1 Occupational Therapy Assistant
% of Days 24%
1 Medical Director
% of Days 13%
2 Medication Aide/Technician
% of Days 4%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
135 residents
Residents by payment source
Medicare
2 residents (1.5%)
Medicaid
99 residents (73.3%)
Private pay or other
34 residents (25.2%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

CCRC

Part of a Continuing Care Retirement Community offering multiple care levels

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 5.0
15% better than Ohio average

Ohio average: 5.8

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 12.0
5% better than Ohio average

Ohio average: 12.7

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 6.9%
In line with Ohio average

Ohio average: 6.8%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 9.8%
10% worse than Ohio average

Ohio average: 8.9%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 19.4%
12% better than Ohio average

Ohio average: 22.0%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 0.7%
81% better than Ohio average

Ohio average: 3.4%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 5.6%
45% worse than Ohio average

Ohio average: 3.9%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.9%
60% worse than Ohio average

Ohio average: 0.5%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 2.0%
67% better than Ohio average

Ohio average: 6.2%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 7.5%
69% better than Ohio average

Ohio average: 24.0%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 4.6%
45% better than Ohio average

Ohio average: 8.4%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.6%
8% better than Ohio average

Ohio average: 92.4%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 99.2%
5% better than Ohio average

Ohio average: 94.5%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 95.6%
22% better than Ohio average

Ohio average: 78.0%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.2%
83% better than Ohio average

Ohio average: 1.3%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 91.5%
21% better than Ohio average

Ohio average: 75.6%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $16K
77% lower than Ohio average

Ohio average: $69K

Number of fines 1
46% fewer fines than Ohio average

Ohio average: 1.9

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than Ohio average

Ohio average: 0.5

Fines amount comparison
Fines amount comparison
This facility $16K
Ohio average $69K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Aug 10, 2023
$16K

Last updated: Jan 2026

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Financial Aid for Ohio Seniors

Get financial aid guidance

PASSPORT Waiver

Ohio Medicaid PASSPORT

Age 60+, Ohio resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Administered through regional agencies; waitlists possible.

Ohio Home Care Program (non-Medicaid)

OH HCP

Age 60+, Ohio resident, at risk of decline.

~$2,000/month (individual, varies).

$5,000 (individual).

Limited funding; regional variation.

Assisted Living Waiver (ALW)

Ohio Assisted Living Waiver

Age 21+ (65+ prioritized), OH resident, Medicaid-eligible, NFLOC.

~$2,829/month (individual); QIT required.

$2,000 (individual), $3,000 (couple).

Covers ~300 facilities; room/board not included (separate cost).

Program of All-Inclusive Care for the Elderly (PACE)

Ohio PACE (e.g., McGregor PACE)

Age 55+, OH resident (specific counties), NFLOC, safe with PACE support.

~$2,829/month (Medicaid-eligible); private pay option available.

$2,000 (individual), $3,000 (couple) for Medicaid enrollees.

Available in 9 counties (e.g., Cuyahoga, Franklin); expanding via Healthy Aging Grants.

Medicare Savings Program (MSP)

Ohio Medicare Savings Program

Age 65+ or disabled, OH resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; includes Extra Help for Part D; no waitlist.

Home Energy Assistance Program (HEAP)

Ohio HEAP

Age 60+ prioritized, OH resident, low-income household.

~$3,970/month (individual, 185% FPL).

Not assessed; income-focused.

Covers gas, electric, oil; emergency aid via Winter/Summer Crisis Programs.

Family Caregiver Support Program (FCSP)

Ohio Family Caregiver Support Program

Caregivers of 60+ needing care or 55+ caregivers of others; OH resident; functional needs (2+ ADLs).

Prioritizes ~$24,980/year (individual); no strict cap.

Not assessed; need-based.

12 AAAs; rural/low-income priority; volunteer respite option.

Senior Community Service Employment Program (SCSEP)

Ohio SCSEP

Age 55+, unemployed, low-income, OH resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents; AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Ohio VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, OH resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand; supports care in multiple settings.

Homestead Exemption

Ohio Homestead Exemption

Age 65+ (or disabled), OH resident, homeowner, low-income.

~$38,500/year (individual, adjusted annually).

Not assessed; home ownership required.

Reduces taxable value by $25,000; applies to primary residence.

Save the Dream Ohio (Homeowner Assistance Fund)

Ohio Save the Dream

Age 60+ prioritized, OH resident, homeowner, hardship post-Jan 21, 2020.

~$147,600/year (family of 4, 150% AMI; varies by county).

Not assessed; hardship-focused.

Covers delinquent mortgages, utilities, taxes; max $25,000 mortgage aid.

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