Inspection Reports for
Meridian At Anaheim Hills

CA, 92807

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Deficiencies (last 5 years)

Deficiencies (over 5 years) 1.8 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

55% better than California average
California average: 4 deficiencies/year

Deficiencies per year

4 3 2 1 0
2021
2022
2023
2024
2025

Occupancy

Latest occupancy rate 66% occupied

Based on a November 2025 inspection.

This facility has shown a steady increase in demand based on occupancy rates.

Occupancy rate over time

30% 60% 90% 120% 150% 180% Sep 2021 Nov 2022 Jun 2023 Aug 2025 Nov 2025

Inspection Report

Complaint Investigation
Census: 79 Capacity: 120 Deficiencies: 0 Date: Nov 19, 2025

Visit Reason
This unannounced inspection was conducted to investigate a complaint alleging that facility staff did not safeguard a resident's personal items.

Complaint Details
The complaint alleged that facility staff were stealing a resident’s clothing from their room. The investigation found the allegation to be unfounded, meaning it was false, could not have happened, or lacked reasonable basis.
Findings
The investigation found no evidence supporting the allegation; the resident at issue was not in the facility, no health or safety issues were observed, and interviews with residents and the administrator did not corroborate the complaint. The allegation was determined to be unfounded.

Report Facts
Capacity: 120 Census: 79

Employees mentioned
NameTitleContext
Raymond PellicerAdministratorMet with Licensing Program Analyst during investigation
Sean HaddadLicensing Program AnalystConducted the complaint investigation

Inspection Report

Complaint Investigation
Census: 78 Capacity: 120 Deficiencies: 1 Date: Oct 30, 2025

Visit Reason
An unannounced complaint investigation was conducted due to an allegation that facility staff were falsifying their medical licenses.

Complaint Details
The complaint alleging that facility staff were falsifying their medical license was substantiated based on record review, interviews, and a licensing board registry search.
Findings
The investigation substantiated the allegation that one staff member's business card falsely stated a Registered Nurse (RN) license, while the staff member actually holds a Licensed Vocational Nurse (LVN) license. The facility was found to have disseminated a false statement regarding staff licensure.

Deficiencies (1)
False Claims. No licensee, officer or employee of a licensee shall make or disseminate any false or misleading statement regarding the facility or any of the services provided by the facility. One staff member's business card falsely stated an RN license when the staff member only holds an LVN license.
Report Facts
Capacity: 120 Census: 78 Plan of Correction Due Date: Nov 28, 2025

Employees mentioned
NameTitleContext
Raymond PellicerExecutive DirectorMet with Licensing Program Analyst during investigation and participated in exit interview
RoseMarie RuppertLicensing Program AnalystConducted the complaint investigation

Inspection Report

Annual Inspection
Census: 73 Capacity: 120 Deficiencies: 1 Date: Oct 21, 2025

Visit Reason
The inspection was an unannounced Required 1 Year Annual evaluation conducted to assess compliance with licensing requirements.

Findings
The facility was found to be generally clean, sanitary, and in good repair with adequate furnishings and safety features. However, a Type B deficiency was cited due to four routine medications not being given as prescribed to one resident on October 12, 2025.

Deficiencies (1)
Four routine medications were not given as prescribed for resident R1 on October 12, 2025, posing a potential health and safety risk.
Report Facts
Medication errors: 4 Resident census: 73 Facility capacity: 120

Employees mentioned
NameTitleContext
Ray PellicerExecutive Director/AdministratorMet with Licensing Program Analysts during inspection and named in medication error finding
Analyn SamsonResident Services DirectorAccompanied LPAs on physical plant tour
Ira LustinaMemory Care DirectorParticipated in exit interview
Eboni BentleyLicensing Program AnalystConducted inspection and signed report

Inspection Report

Annual Inspection
Capacity: 120 Deficiencies: 1 Date: Oct 21, 2025

Visit Reason
The inspection was an unannounced Required 1 Year Annual evaluation conducted by Licensing Program Analysts to assess compliance with licensing requirements.

Findings
The facility was generally found to be clean, sanitary, and in good repair with adequate furnishings and safety measures. However, a Type B deficiency was cited due to four routine medications not being given as prescribed to one resident, posing a potential health and safety risk.

Deficiencies (1)
Four routine medications were not given as prescribed for resident R1 on October 12, 2025.
Report Facts
Deficiencies cited: 1 Plan of Correction due date: Oct 29, 2025

Employees mentioned
NameTitleContext
Ray PellicerExecutive Director/AdministratorMet with Licensing Program Analysts during inspection and named in medication error finding
Analyn SamsonResident Services DirectorAccompanied LPAs on physical plant tour
Ira LustinaMemory Care DirectorPresent at exit interview
Eboni BentleyLicensing Program AnalystConducted inspection and signed report
Jessica ChoLicensing Program AnalystConducted inspection

Inspection Report

Complaint Investigation
Census: 74 Capacity: 120 Deficiencies: 0 Date: Aug 21, 2025

Visit Reason
An unannounced complaint investigation was conducted following an allegation that a staff member sexually abused a resident in care.

Complaint Details
The complaint alleged that a staff member sexually abused a resident (R1) during shower assistance. The resident reported discomfort with the staff member washing their private area and made statements to the police. Interviews with other residents and staff did not support the allegation. The staff member was temporarily placed on leave and reassigned. The resident did not want the staff member terminated and was satisfied with the facility's handling of the situation.
Findings
The investigation found insufficient evidence to substantiate the allegation due to inconsistencies in the resident's statements, lack of witnesses, and no prior complaints against the staff member. The allegation was deemed unsubstantiated.

Report Facts
Capacity: 120 Census: 74 Complaint received date: Apr 30, 2025 Staff leave duration: 2

Employees mentioned
NameTitleContext
Jenifer TirreLicensing Program AnalystConducted the complaint investigation and unannounced visit
Ray PellicerExecutive DirectorFacility representative met during investigation and exit interview

Inspection Report

Complaint Investigation
Census: 196 Capacity: 120 Deficiencies: 0 Date: Mar 12, 2025

Visit Reason
The inspection was conducted as an unannounced complaint investigation following allegations that staff left residents unattended for excessive amounts of time and did not provide adequate care and supervision.

Complaint Details
The complaint alleged that staff left residents unattended for excessive amounts of time and failed to provide adequate care and supervision. The investigation was unsubstantiated due to lack of evidence to prove the alleged violations occurred.
Findings
The investigation included record review, observations, and interviews, and found no preponderance of evidence to substantiate the allegations. Staff schedules and training records were reviewed, and no health and safety concerns were observed during the visit. The complaint was determined to be unsubstantiated.

Report Facts
Staff members: 26 Staff per shift: 6 Facility capacity: 120 Census: 196 Fall lift assist calls: 25

Employees mentioned
NameTitleContext
Jenifer TirreLicensing Program AnalystConducted the complaint investigation and delivered findings
Raymond PellicerExecutive DirectorMet with Licensing Program Analyst during investigation and exit interview
Lourdes MontoyaLicensing Program ManagerNamed as Licensing Program Manager on report
Andrew TranEmergency Medical Services CoordinatorContacted regarding service calls from facility
Jamie JantzenEmergency Medical Services Nurse EducatorProvided information on fall lift assist calls received by Anaheim Fire and Rescue

Inspection Report

Annual Inspection
Census: 72 Capacity: 120 Deficiencies: 2 Date: Sep 18, 2024

Visit Reason
Licensing Program Analysts conducted an unannounced visit to perform the required annual inspection of the facility.

Findings
The inspection found that the facility generally maintained cleanliness and organization, with operational emergency systems in assisted living but a non-operational signal system in the memory care unit. One staff member did not meet the required 20 hours of annual training.

Deficiencies (2)
The 19 rooms in the memory care unit did not have a working signal system.
One out of five staff members (Staff 4) did not have the required 20 hours of annual training, having only 12.5 hours.
Report Facts
Rooms with non-operational signal system: 19 Staff members reviewed: 5 Resident files reviewed: 7 Staff member training hours: 12.5

Employees mentioned
NameTitleContext
Raymond PellicerExecutive DirectorMet with Licensing Program Analysts during inspection and verified signal system status
Sheila BottinelliAdministrator/DirectorNamed as facility administrator/director
Staff 4Staff member who did not meet required annual training hours

Inspection Report

Annual Inspection
Census: 72 Capacity: 120 Deficiencies: 2 Date: Sep 18, 2024

Visit Reason
Licensing Program Analysts conducted an unannounced required annual inspection of the facility to evaluate compliance with regulatory standards.

Findings
The inspection found that the signal system in the memory care unit was not operational in any of the 19 rooms, and one out of five staff members did not meet the required 20 hours of annual training. Other areas such as dining, resident rooms, and emergency equipment were found to be in compliance.

Deficiencies (2)
The 19 rooms in the memory care unit did not have a working signal system.
One out of five staff members (Staff 4) did not have the required 20 hours of annual training, only having 12.5 hours.
Report Facts
Rooms with non-operational signal system: 19 Staff members reviewed: 5 Staff members non-compliant with training: 1 Resident files reviewed: 7 Facility capacity: 120 Resident census: 72

Employees mentioned
NameTitleContext
Raymond PellicerExecutive DirectorMet with Licensing Program Analysts during inspection and verified signal system status
Sheila BottinelliAdministrator/DirectorNamed as facility administrator/director
Joseph AlejandreLicensing Program AnalystConducted inspection and authored report
William VanegasLicensing Program AnalystConducted inspection

Inspection Report

Census: 75 Capacity: 120 Deficiencies: 0 Date: Jun 30, 2023

Visit Reason
An unannounced visit was made by Licensing Program Analyst Alvaro Ramirez, Jr. to reissue a report dated 03/23/23 in conjunction with complaint 22-AS-20200819143438 due to a technical error.

Complaint Details
Visit was related to complaint 22-AS-20200819143438; no substantiation status stated.
Findings
The Licensing Program Analyst was granted entry and met with the Resident Care Director. The report was delivered at the time of exit after an exit interview was conducted.

Employees mentioned
NameTitleContext
Alvaro Ramirez Jr.Licensing Program AnalystConducted the unannounced visit and delivered the report.
Analyn SamsongResident Care DirectorMet with the Licensing Program Analyst during the visit.

Inspection Report

Complaint Investigation
Census: 78 Capacity: 120 Deficiencies: 0 Date: Mar 23, 2023

Visit Reason
An unannounced collateral visit was conducted in conjunction with complaint 22-AS-20200819143438 to evaluate the facility's compliance and investigate the complaint.

Complaint Details
The visit was related to complaint 22-AS-20200819143438. No further substantiation status or findings related to the complaint were stated.
Findings
The Licensing Program Analyst toured the Assisted Living facility and interviewed staff. The facility was unable to provide records from August 2020, and there were no residents currently present who lived at the facility at that time.

Employees mentioned
NameTitleContext
Analyn SamsongResident Care DirectorMet with Licensing Program Analyst during the visit and exit interview.
Sheila BottinelliExecutive DirectorMet with Licensing Program Analyst during the visit.
Alvaro Ramirez Jr.Licensing Program AnalystConducted the unannounced collateral visit.
Alisa OrtizLicensing Program ManagerNamed in the report header.

Inspection Report

Complaint Investigation
Census: 75 Capacity: 120 Deficiencies: 0 Date: Dec 1, 2022

Visit Reason
The inspection was an unannounced complaint investigation visit triggered by a complaint received on 2022-02-03 regarding allegations of staff leaving a resident in soiled clothing, residents using others' belongings, personal belongings blocking a heater, and staff not wearing masks.

Complaint Details
The complaint was unsubstantiated, meaning there was not a preponderance of evidence to prove the alleged violations occurred.
Findings
The investigation included interviews, record reviews, and a tour of the memory care unit. Staff were observed wearing masks and residents appeared well cared for. The allegations were found to be unsubstantiated due to lack of sufficient evidence.

Report Facts
Capacity: 120 Census: 75

Employees mentioned
NameTitleContext
Michelle ReedLicensing Program AnalystConducted the complaint investigation and delivered findings
Sheila BotinelliAdministratorFacility administrator met during the investigation and exit interview

Inspection Report

Complaint Investigation
Census: 73 Capacity: 120 Deficiencies: 0 Date: Nov 16, 2022

Visit Reason
The inspection was an unannounced complaint investigation visit triggered by a complaint received on 05/28/2021 alleging that alcohol was accessible to a resident.

Complaint Details
The complaint alleged that alcohol was accessible to a resident. Resident #1 was found with an altered level of consciousness and admitted to drinking alcohol. Family confirmed a sealed box of wine was in the resident's room. Facility staff and administrator stated the facility does not provide alcohol. The allegation was unsubstantiated.
Findings
The investigation found that although alcohol was accessible to Resident #1, there was insufficient evidence to prove that the facility staff provided the alcohol. The allegation was determined to be unsubstantiated.

Report Facts
Facility capacity: 120 Resident census: 73

Employees mentioned
NameTitleContext
Michelle ReedLicensing Program AnalystConducted the complaint investigation and delivered findings
Sheila BottinelliAdministratorFacility administrator present during investigation and exit interview

Inspection Report

Complaint Investigation
Census: 73 Capacity: 120 Deficiencies: 1 Date: Nov 16, 2022

Visit Reason
The inspection was an unannounced complaint investigation triggered by allegations that a resident sustained a fall while in care and was left on the floor for an extended period of time.

Complaint Details
The complaint was substantiated based on the preponderance of evidence standard. Staff were unaware of the resident's fall and that the resident had called paramedics and went to the hospital.
Findings
The investigation substantiated the allegations that Resident #1 fell in the bathroom and was left on the floor for approximately an hour before staff became aware. Staff were unaware of the fall and that the resident had called 911 and was admitted to the hospital. This posed an immediate health and safety risk to residents.

Deficiencies (1)
Basic Services-Basic services shall at a minimum include Care and Supervision as indicated in the pre-admission appraisal and resident assessment. This requirement was not met as evidenced by Resident #1 falling and staff being unaware until approximately 6am when they discovered the resident was not in her room, posing an immediate health and safety/personal rights risk.
Report Facts
Capacity: 120 Census: 73 Deficiency count: 1 Plan of Correction Due Date: Nov 17, 2022

Employees mentioned
NameTitleContext
Sheila BotinelliAdministratorMet with Licensing Program Analyst and named in findings
Michelle ReedLicensing Program AnalystConducted complaint investigation
Sheila SantosLicensing Program ManagerNamed in report and signatures

Inspection Report

Annual Inspection
Census: 74 Capacity: 120 Deficiencies: 0 Date: Sep 26, 2022

Visit Reason
Licensing Program Analyst Edward Tapia conducted an unannounced required annual inspection at the facility to evaluate compliance with licensing requirements and observe resident care and facility conditions.

Findings
The facility was found to be in good repair with no deficiencies noted in observed areas. Two advisories were issued related to missing hand washing signs in common restrooms and an incorrectly sized PUB 475 poster. The facility met food supply, safety, and COVID-19 mitigation requirements.

Report Facts
Capacity: 120 Census: 74 Temperature range: 105.2-119.6 Advisories issued: 2

Employees mentioned
NameTitleContext
Sheila BottinelliAdministratorMet with Licensing Program Analyst during inspection and exit interview
Analyn SamsonDirector of Health ServicesMet with Licensing Program Analyst during inspection
Edward TapiaLicensing Program AnalystConducted the inspection and exit interview
Sheila SantosLicensing Program ManagerNamed in report header and narrative

Inspection Report

Complaint Investigation
Census: 75 Capacity: 120 Deficiencies: 1 Date: Aug 23, 2022

Visit Reason
An unannounced complaint investigation was conducted due to an allegation that food was not of good quality and not stored in a safe and healthful manner.

Complaint Details
The complaint was substantiated based on the preponderance of evidence standard. The allegation involved food quality and safe storage issues.
Findings
The investigation found wilted vegetables stored in cardboard boxes, undated and partially covered food in refrigerators and freezer, and other unsafe food storage practices. The allegation was substantiated based on observations during the kitchen and dining room tour.

Deficiencies (1)
General Food Service Requirements-All food shall be selected, stored, prepared and served in a safe and healthful manner. Observed wilted vegetables stored in cardboard boxes and undated and uncovered food in kitchen refrigerators and freezer.
Report Facts
Capacity: 120 Census: 75 Plan of Correction Due Date: Aug 26, 2022

Employees mentioned
NameTitleContext
Sheila BotinelliExecutive DirectorMet with Licensing Program Analyst during investigation and involved in findings
Michelle ReedLicensing Program AnalystConducted the complaint investigation
Jessica JensenSales DirectorMet with Licensing Program Analyst and participated in kitchen tour
Larry AndrewsFood Service DirectorParticipated in kitchen tour and provided information about food delivery and storage

Inspection Report

Annual Inspection
Census: 75 Capacity: 120 Deficiencies: 0 Date: Sep 30, 2021

Visit Reason
Licensing Program Analyst Michelle Reed made an unannounced visit to the facility to conduct an Annual visit focusing on Infection Control.

Findings
The facility was found to be in compliance with infection control requirements, including adequate PPE supplies, signage, social distancing, and emergency plans. No deficiencies were noted during the visit.

Report Facts
Administrator Certificate Expiration: Jan 15, 2022 PPE Supply Duration: 30 Medication Supply Duration: 30

Employees mentioned
NameTitleContext
Sheila BottinelliAdministratorMet with Licensing Program Analyst during the visit and named in report
Michelle ReedLicensing Program AnalystConducted the unannounced annual inspection visit

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