Inspection Reports for
Meridian at Laguna Hills

The complaint was investigated and determined to be unfounded, meaning the allegations were false, could not have happened, or lacked reasonable basis.

The investigation found no evidence to support the allegations. Resident records and interviews indicated the resident was independent with toileting, on a shower schedule with staff assistance, and no recent incidents of being stuck or falls were documented. The complaint was determined to be unfounded and dismissed.

The complaint was determined to be unfounded, meaning the allegations were false, could not have happened, or lacked reasonable basis. The investigation included interviews, record reviews, and facility tours.

The investigation found all allegations to be unfounded based on record reviews, interviews, and assessments indicating the resident was independent with toileting, on a shower assistance schedule, and no recent incidents of being stuck or falls as alleged. The complaint was dismissed as without reasonable basis.

The complaint was unsubstantiated due to lack of preponderance of evidence to prove or refute the alleged violations regarding self-harming behavior and change in condition of the resident.

The investigation found that the resident is independent, manages their own medication, and has no reported change in condition. There was insufficient evidence to substantiate the allegations, and the complaint was deemed unsubstantiated.

The report documents the delivery of an amended licensing evaluation report with no new deficiencies or findings detailed in this document.

The visit involved delivering an amended licensing report to the facility. No specific deficiencies or findings are detailed in this report.

The complaint alleged that staff were not preventing a resident from harassing other residents, specifically citing a recent incident in the lobby and comments made by a resident to others. The allegation was found unsubstantiated after investigation.

The investigation included interviews with staff and residents and a tour of the facility. No evidence was found to substantiate the allegation; staff and residents reported no knowledge or experience of harassment incidents. The allegation was deemed unsubstantiated due to lack of evidence.

The inspection found no deficiencies in the areas inspected. The facility was observed to be well maintained with proper safety measures, adequate resident care, and complete documentation in resident and staff files.

The facility appeared clean, organized, and safe with no imminent health or safety concerns observed. Resident 1 had a reappraisal after the incident and no citations were issued during the visit.

The inspection found the facility to be in compliance with all applicable regulations, with no deficiencies noted. The physical plant, resident care, medication storage, safety equipment, and documentation were all observed to meet required standards.

The facility appeared clean, organized, and residents appeared safe with no imminent health or safety concerns observed. No citations were issued during the visit.

The complaint alleged the facility was in disrepair, specifically that pendent/pull cords were not working since April. After investigation, the allegation was unsubstantiated as residents and staff confirmed the system was functioning and residents reported no issues.

The Licensing Program Analyst investigated the complaint by touring the facility, reviewing records, and interviewing staff and residents. The pendant system was tested and found to be working, with staff receiving notifications and residents reporting no issues. The facility plans to install a new pendant system with a locator next week. The allegation was deemed unsubstantiated due to lack of sufficient evidence.

The complaint investigation was unsubstantiated due to conflicting information and insufficient evidence to prove or refute the allegations.

The investigation found conflicting information regarding the allegations. Some residents and staff confirmed that resident needs were met and the facility was in good repair with timely maintenance. No safety hazards leading to falls were observed or reported. Due to lack of preponderance of evidence, the allegations were deemed unsubstantiated.

The meeting confirmed that despite multiple lawsuits against Pacifica Senior Living, there was no financial impact on the properties, residents, or staff. The management company was no longer managing the communities, and no vendor issues were reported. Documentation was requested to verify management changes and resident notifications.

The complaint investigation was unsubstantiated. Although some residents reported occasional concerns about missing medication, no evidence was found to corroborate the allegations.

The investigation found no discrepancies between prescriptions and medication dispensed, with medication administration records and resident interviews supporting proper medication management. The allegations were unsubstantiated due to insufficient evidence.

The facility met all pre-licensing requirements including adequate resident accommodations, safety systems, emergency preparedness, and staff and resident record keeping. The Licensing Program Analyst will submit notification for final review prior to license issuance.

The applicant and administrator participated in a COMP II telephone interview to verify identification and confirm understanding of California Code Title 22 regulations, including facility operation, admission policies, staffing, health conditions, emergency preparedness, complaints, and pre-licensing readiness.

The facility was found to be in substantial compliance with all areas inspected, including structure, safety systems, emergency preparedness, and resident accommodations. The facility appears ready for licensure.

The applicant and administrator participated in a telephone interview to verify identification and confirm understanding of California Code Title 22 regulations, including facility operation, admission policies, staffing, health conditions, emergency preparedness, complaints, and reporting.