Merrill Gardens at West Covina
Merrill Gardens at West Covina is a Memory Care Home in California
Merrill Gardens at West… is a Memory Care Home in California
Merrill Gardens at West Covina
Merrill Gardens at West Covina is a Memory Care Home in California
Merrill Gardens at West… is a Memory Care Home in California
Located in the harmonious neighborhood of W West Covina Parkway, West Covina, CA, is the trusted senior living community of Merrill Gardens at West Covina offering assisted living, independent living, and memory care. With its naturally lit and spacious accommodations, seniors enjoy relaxation and security like no other. Delivering round-the-clock care and assistance, the community prides itself on a team of compassionate and highly trained professionals to ensure residents flourish and live their best lives.
There is always something fun to do with a wide array of engaging activities and enjoyable programs highlighting residents’ interests and strengths. Have a delightful dining experience with well-balanced meals available throughout the day for dietary satisfaction. Merrill Gardens at West Covina is a good place for seniors to spend their golden years creating lasting moments.
Inspection Report Summary for Merrill Gardens at West Covina
Merrill Gardens at West Covina, a 740‑type facility with a 150‑resident capacity, was the subject of three unannounced complaint investigations during 2022‑2023. All three reports concluded that the allegations were **unsubstantiated** because the evidence gathered did not establish a preponderance of proof that violations had occurred.
In the 12/27/2022 investigation, Evaluator Kruz Long examined documentation and interviewed staff and residents regarding a claim that one resident was financially abusing another. While the physician report and capability evaluation indicated the alleged victim was competent in managing personal finances, there was no corroborating evidence of abuse, and the family expressed only a suspicion of possible future abuse. Consequently the allegation was dismissed.
The 6/29/2023 visit, conducted by Evaluator Jewel Baptiste, focused on alleged interference with resident council meetings and the modification of council bylaws. Interviews with the General Manager, staff, and residents revealed that council meetings are typically conducted by invitation only, and staff were not involved in altering bylaws. Some residents reported irregularities, but no substantial proof emerged, leading to an unsubstantiated finding.
In the 8/11/2023 investigation, Evaluator Erik Zaragoza followed up on complaints about maintenance delays, staff disrespect, and unmet resident needs. The facility’s work‑order system showed that maintenance requests were addressed within a week, contrary to the claim of a six‑month delay. Staff and residents consistently denied incidents of disrespect or neglect, and the Administrator confirmed that safety measures, such as ADA‑compliant grab bars, met regulatory standards. The lack of evidence again resulted in an unsubstantiated outcome.
Across all three investigations, a pattern emerged: residents and families voiced concerns related to financial abuse, governance, and resident‑staff interactions, yet the facility’s records and staff interviews failed to substantiate these claims. The repeated unannounced visits underscore the importance of maintaining robust documentation and clear communication with residents, while also highlighting the challenges of verifying subjective allegations in a group‑home setting.
This is the number of people who can stay here (Facility Capacity).
Community Stability & Environment
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Current Availability
105 of 150 beds occupiedAt average Occupancy rate of 70%.
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Licensed Since
Date when the facility's license was first issued by California
October 1, 2020 Avg operating age The facility has been operating for roughly the same duration as comparable communities statewide.
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Walk Score
Walk Score in senior living communities measures how easy it is for residents to access essential services and amenities—like grocery stores, parks, pharmacies, and transit—without needing a car.
76 / 100 Very Walkable Most errands can be accomplished on foot. Many essentials within a short walk. Strong sidewalk network and safe crossings. Car useful but not necessary for daily life.
Safety, Compliance & Inspections Overview
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All Visits
Total number of inspections, complaint visits, and administrative visits conducted by California regulators.
13 visits Above state average These are formal California state inspections. More visits than the statewide average indicate the facility required additional checks or follow-up from regulators.
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Complaint Visits
Inspections triggered by official complaints filed with the state.
5 complaints 38% of visits These visits are triggered by state-filed complaints. Matching the state average reflects a typical number of concerns for similar facilities.
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Other Visits
Administrative or follow-up visits not related to complaints or inspections.
3 visits 23% of visits These are additional oversight visits conducted by state regulators. Fewer than average typically means fewer out-of-cycle issues required attention.
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Citations
Number of deficiencies or violations identified during inspections conducted by California regulators.
1 citations Equal to state average These citations come from official state inspections. Matching the state average reflects standard compliance performance.
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Inspection Reports
Opens the facility's official licensing and inspection record as maintained by the California transparency or regulatory portal.
View Inspection Reports
Facility & Licensing Details
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County
County in California where the facility is located.
LOS ANGELES
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Facility Type
Indicates the state-regulated license category used in California (e.g., Residential Care Facility for the Elderly).
RESIDENTIAL CARE ELDERLY
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License Status
Shows whether the facility is currently licensed, closed, or pending renewal in California.
LICENSED
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Licensee / Operator
Entity or organization legally responsible for managing this facility under California regulations.
SHI-III MG DEV GP, LLC; MERRILL GARDENS, LLC
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Regional Office
State regional office responsible for overseeing this facility.
28
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Room Sizes: 492 / 670 / 722 / 1,125 sq. ft
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: Mid-rise
Transportation Services
Fitness and Recreation
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Types of Care at Merrill Gardens at West Covina
Floor Plans
Places of interest near Merrill Gardens at West Covina
0.2 miles from city center
1400 W Covina Pkwy, West Covina, CA 91790
Email:
[email protected]
Phone:
(626) 507-9722
Email:[email protected]
Phone:(626) 507-9722
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Comparison Chart
For seniors needing help with daily tasks but not full-time nursing.
For self-sufficient seniors seeking community and minimal assistance.
Specialized care for those with Memory Loss, Alzheimer’s, or dementia, ensuring safety and support.
24/7 care needed
For seniors needing help with daily tasks but not full-time nursing.
For self-sufficient seniors seeking community and minimal assistance.
Specialized care for those with Memory Loss, Alzheimer’s, or dementia, ensuring safety and support.
For seniors needing help with daily tasks but not full-time nursing.
For self-sufficient seniors seeking community and minimal assistance.
Specialized care for those with Memory Loss, Alzheimer’s, or dementia, ensuring safety and support.
24/7 care needed
For seniors needing help with daily tasks but not full-time nursing.
For self-sufficient seniors seeking community and minimal assistance.
24/7 care needed
For seniors needing help with daily tasks but not full-time nursing.
For self-sufficient seniors seeking community and minimal assistance.
Specialized care for those with Memory Loss, Alzheimer’s, or dementia, ensuring safety and support.
Claim What’s Yours: Financial Aid for California Seniors
- General: Age 65+, California resident, Medi-Cal eligible, nursing home risk.
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- CA Specifics: County-managed; waitlists possible.
- Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
- General: Age 65+, California resident, Medicaid-eligible or low-income.
- Income Limits: ~$1,732/month (individual, Medi-Cal threshold).
- Asset Limits: $2,000 (individual).
- CA Specifics: Can hire family as caregivers.
- Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
- General: Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
- Income Limits: ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual).
- CA Specifics: Available in 38 counties; waitlists common.
- Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
- General: Age 62+, California resident, own and live in home, 40% equity.
- Income Limits (2025): ~$51,500/year (household, adjusted annually).
- Asset Limits: Equity-based; no strict asset cap.
- CA Specifics: Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
- Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
- General: Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
- Income Limits: ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual).
- CA Specifics: Available in 15 counties (e.g., LA, Sacramento); waitlists common.
- Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
- General: Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
- Income Limits: No strict limit; cost-sharing above ~$2,500/month threshold.
- Asset Limits: Not applicable; need-based.
- CA Specifics: High demand in urban areas; complements IHSS respite.
- Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
- General: Age 60+ priority, California resident, low-income, utility/heating need.
- Income Limits (2025): ~$2,510/month (200% of poverty level, individual).
- Asset Limits: Not applicable; income-focused.
- CA Specifics: High demand in inland/coastal extremes; weatherization capped at $5,000/home.
- Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).
Claim What’s Yours Financial Aid for California Seniors
Multipurpose Senior Services Program
Requirements:
General:Age 65+, California resident, Medi-Cal eligible, nursing home risk.
Income Limits (2025):~$2,829/month (300% FBR, individual).- Asset Limits:$2,000 (individual), $3,000 (couple).
CA Specifics:County-managed; waitlists possible.
Benefits without Contact:
- Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
In-Home Supportive Services (IHSS)
Requirements:
- General:Age 65+, California resident, Medicaid-eligible or low-income.
- Income Limits:~$1,732/month (individual, Medi-Cal threshold).
- Asset Limits:$2,000 (individual).
- CA Specifics:Can hire family as caregivers.
Benefits without Contact:
- Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
Multipurpose Senior Services Program (MSSP)
Requirements:
- General:Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
- Income Limits:~$2,829/month (300% FBR, individual).
- Asset Limits:$2,000 (individual).
- CA Specifics:Available in 38 counties; waitlists common.
Benefits without Contact:
- Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
Property Tax Postponement Program (PTP)
Requirements:
- General:Age 62+, California resident, own and live in home, 40% equity.
- Income Limits (2025):~$51,500/year (household, adjusted annually).
- Asset Limits:Equity-based; no strict asset cap.
- CA Specifics:Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
Benefits without Contact:
- Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
Assisted Living Waiver (ALW)
Requirements:
- General:Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
- Income Limits:~$2,829/month (300% FBR, individual).
- Asset Limits:$2,000 (individual).
- CA Specifics:Available in 15 counties (e.g., LA, Sacramento); waitlists common.
Benefits without Contact:
- Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
California CARES Program
Requirements:
- General:Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
- Income Limits:No strict limit; cost-sharing above ~$2,500/month threshold.
- Asset Limits:Not applicable; need-based.
- CA Specifics:High demand in urban areas; complements IHSS respite.
Benefits without Contact:
- Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
Low-Income Home Energy Assistance Program (LIHEAP)
Requirements:
- General:Age 60+ priority, California resident, low-income, utility/heating need.
- Income Limits (2025):~$2,510/month (200% of poverty level, individual).
- Asset Limits:Not applicable; income-focused.
- CA Specifics:High demand in inland/coastal extremes; weatherization capped at $5,000/home.
Benefits without Contact:
- Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).
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