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Merrill Gardens at West Covina
Nursing Home, Assisted Living, Independent Living & Memory Care · California, CA
CMS overall rating Info The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Exterior view of Merrill Gardens at West Covina Exterior view of Merrill Gardens at West Covina Exterior view of Merrill Gardens at West Covina Resident posing with a police officer outside the facility Entrance view of Merrill Gardens at West Covina Exterior view of Merrill Gardens at West Covina Outdoor seating area with pergola and stone features Exterior view of Merrill Gardens building with flag Exterior view of the facility with patio and fountain Exterior view of Merrill Gardens at West Covina Outdoor seating area with tables and chairs Interior view of a bright common area with seating Bright common area with seating and service counter Outdoor lounge area with seating and trees Bright and inviting common area in the facility Bright common area with tables and chairs Bright dining room with tables set for meals Interior view of a fitness area with exercise equipment Bright and welcoming common area with seating and bookshelf Elegant dining room with a long table and modern lighting Bright interior of a modern living space Bright, modern kitchen in a senior living facility Bright common area with comfortable seating A modern kitchen area in a senior living apartment Modern interior of a cozy living space in the facility Bright common area with dining tables and chairs Bright and welcoming common area with seating Interior view of a cozy common area with seating Common area with comfortable seating and TV Bright and airy kitchen area with dining space Common area with comfortable seating and modern decor Bright common area with comfortable seating Comfortable seating in a vibrant common area Cozy common area with comfortable seating and a fireplace Bright common area with dining tables in an assisted living facility Modern kitchen interior with dining arrangement Outdoor seating area with plants and seating Outdoor balcony with chairs and scenic views Cozy interior lounge area with comfortable seating Modern dining area with blue chairs and tables Dining area set for a meal with beautiful table settings Bright common area with seating and natural light Bright common area with tables and chairs Modern kitchen interior with dining setup Cozy interior of a common area with seating Cozy common area with seating and bookshelves Interior view of a common area with a grand piano Interior view of a fitness room with exercise equipment Brightly decorated resident room with artwork and natural light A well-decorated interior of a private living space Cozy bedroom with a view and modern decor Bright activity room with seating and exercise equipment Outdoor seating area with tables and chairs Bright and modern dining room with tables and chairs Bright interior of a common area with seating A clean bathroom with modern fixtures and decor Interior view of a kitchen area with seating Interior view of a common area with seating and a projector screen Interior view of a hair salon with styling stations Well-decorated bathroom with accessible features Residents enjoying a sunny outdoor activity together Outdoor courtyard with seating and landscaping Bright and welcoming lobby area of the facility Resident celebrating in a bright common area A smiling elderly woman and man in an outdoor setting Smiling resident playing cards in a common area A senior resident smiling with a staff member outdoors Two smiling women sitting in a garden area Resident playing piano in a common area Resident playing a word game with tiles Close-up of two hands clasped together A hand holding playing cards in a game setting Residents enjoying a meal together at a dining table A woman and her child visiting a smiling senior woman Two residents enjoying each other's company outside Two residents walking together in a sunny pathway Two residents walking together in a hallway Smiling resident in a cheerful indoor setting Happy residents enjoying time together in a cozy setting Close-up of a collection of paintbrushes Residents toasting with wine glasses during a celebration A resident smiling while reading a newspaper in a common area Two happy residents enjoying time outdoors Two smiling residents embracing each other Hands assembling a jigsaw puzzle with colorful pieces Two residents holding hands in an outdoor space Resident playing piano in a vibrant outfit Resident playing piano in a colorful outfit A black and white cat sitting on a wooden floor A dog drinking from a bowl A pair of reading glasses on an open book Resident painting a winter scene in an art activity Resident playing pool in a common area A senior woman smiling while playing cards indoors Residents enjoying putting on a green outdoor space A resident and staff member smiling together Two smiling residents in a common area A smiling resident enjoying a meal in the dining area Residents enjoying an activity in a common area Resident holding a small dog in a common area A staff member and a resident smiling together in a common area Two female residents enjoying the outdoors together Residents enjoying a cheerful moment together at a table Two residents enjoying a sunny day in the park Two smiling residents posing outdoors Two senior women smiling together at a dining table Couple smiling together in a common area Two senior women engaged in conversation Resident enjoying a drink in a common area Residents holding their artwork in a common area A resident feeding a white horse outdoors Resident enjoying an activity in a common area A resident holding artificial flowers in a common area Two residents posing with the Easter Bunny in a festive setting. Resident and staff member enjoying a themed event outdoors Resident enjoying a yellow drink at an outdoor event Elderly residents and staff member at an outdoor event Two residents smiling together in a garden setting Resident showing her painting in an activity room Residents celebrating with flower leis at a community event Smiling resident holding a decorative wreath in the activity room Two residents enjoying their time outdoors in stylish hats Residents and staff enjoying time outdoors. Two seniors smiling and enjoying each other's company outdoors Residents and staff celebrating with drinks and an American flag Senior woman smiling and resting on a cane A senior woman and a boy painting together Two women enjoying a moment in the garden. Resident enjoying the outdoor space on a sunny day Two smiling residents sitting together in a common area Resident arranging flowers in a common area An elderly man smiles with a staff member in a common area Three residents sharing a moment at a table Resident holding a colorful watercolor painting in an activity room Staff member assisting a resident in a common area Resident smiling while holding a floral arrangement. Two residents walking in a lush outdoor area Elderly couple walking together in a garden path An elderly man smiling while holding a cat in a cozy chair Two residents enjoying time together in a bright common area Two smiling residents holding gifts in a common area Two residents enjoying a colorful drink in a common area A smiling resident waving in a common area Two residents smiling and holding decorated flower stems Residents enjoying a meal together in the dining room Two smiling residents enjoying time together in a common area An elderly resident engaging with youth performers Residents engaging in an outdoor activity Two cheerful residents sitting together at a common table A resident and staff member smiling in a common area Residents enjoying a craft activity together Residents and staff celebrating in a festive common area Senior resident smiling in an outdoor area Two residents smiling during a celebration Two residents posing together in front of a floral backdrop Three residents playing a game in a common area Residents and staff dressed in costumes at a Halloween celebration Hands of a caregiver holding a senior's hand An elderly woman looking at a wedding photo Residents toasting with wine glasses at a gathering Resident wearing a festive hat in a common area Three women smiling in a flower garden Two residents smiling during an activity in a common area A smiling elderly woman enjoying herself in a common area Resident holding a colorful bouquet in a common area Residents celebrating in front of a colorful backdrop Resident smiling with flowers in a common area A smiling resident holding a drink in a common area Residents displaying their Christmas tree paintings Senior resident enjoying a sunny outdoor patio Senior woman smiling outside, dressed in floral attire Two hands clasped together showing connection and care A smiling resident holding a bouquet of flowers in a common area Resident posing with a decorative wreath in the facility Two smiling residents posing together indoors Elderly hands holding a vintage photo of a man in uniform Smiling elderly woman sitting indoors by a window Resident showcasing a handmade fall wreath in an activity room Senior woman relaxing with a colorful mug and book Plate of food being held, with residents in background Residents enjoying a meal together in the dining room Staff member posing inside the facility An elderly hand resting on gray photographs YouTube Video YouTube Video

Merrill Gardens at West Covina

Nursing Home, Assisted Living, Independent Living & Memory Care · California, CA
CMS overall rating Info The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
1400 W Covina Pkwy, West Covina, CA 91790 View map Calculator: See prices in your area
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Overview of Merrill Gardens at West Covina

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Located in the harmonious neighborhood of W West Covina Parkway, West Covina, CA, is the trusted senior living community of Merrill Gardens at West Covina offering assisted living, independent living, and memory care. With its naturally lit and spacious accommodations, seniors enjoy relaxation and security like no other. Delivering round-the-clock care and assistance, the community prides itself on a team of compassionate and highly trained professionals to ensure residents flourish and live their best lives.

There is always something fun to do with a wide array of engaging activities and enjoyable programs highlighting residents’ interests and strengths. Have a delightful dining experience with well-balanced meals available throughout the day for dietary satisfaction. Merrill Gardens at West Covina is a good place for seniors to spend their golden years creating lasting moments.

(626) 507-9722
(626) 507-9722
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Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▼ 72.2% Below CA avg. ▼ 72.2% Below CA avg.Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▼ 68.3% Below CA avg. ▼ 68.3% Below CA avg.Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▲ 15.9% Above CA avg. ▲ 15.9% Above CA avg.Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▼ 53.1% Below CA avg. ▼ 53.1% Below CA avg.Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to California state averages

Total nursing care / resident Info This home is ranked 53rd out of 346 homes in California. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
4h 52m per day
Rank #53 / 346Nurse hours — State benchmarkedThis home is ranked 53rd out of 346 homes in California. Shows adjusted nurse hours per resident per day benchmarked to the California average, with a ranking across 346 California SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
This facility California avg (4h 23m per day)
vs California avg
+11%

0 of 1 metrics below state avg

Staff type Hours / Day / Resident vs state avg
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 4h 6m per day ■ Avg State avg: 4h 4m per day · National avg: 3h 25m per day

Types of Care at Merrill Gardens at West Covina

Assisted Living Independent Living Memory Care
Bed community size
150-bed community Rank #344 / 1658Bed count — State benchmarkedThis home is ranked 344th out of 1658 homes in California. Shows this facility's certified or reported bed count compared to other California SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
5 years in operation Rank #984 / 1485Years in operation — State benchmarkedThis home is ranked 984th out of 1485 homes in California. Shows how long this facility has been in operation compared to other California SNFs. Longer operating histories may benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
An established community with some operational experience and growing routines.
Walk Score
Walk Score: 76 / 100 Rank #531 / 2093Walk Score — State benchmarkedThis home is ranked 531st out of 2093 homes in California. Shows how walkable this facility's neighborhood is compared to the average Walk Score across California SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

About this community

Occupancy

Occupancy rate
70%
Rank #904 / 1407Occupancy rate — State benchmarkedThis home is ranked 904th out of 1407 homes in California. Shows this facility's occupancy rate versus the California average, with its Statewide rank out of 1407. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Similar to the California average: 72.8%
Occupied beds
105 / 150
Average occupied beds in California homes 87 beds

Awards

AwardsReputation 800 Award, Sensight Resident Satisfaction Award, Great Place to Work, Best of Senior Living

License Details

Facility TypeResidential Care Elderly
StatusLicensed
IssuanceOctober 1, 2020
CountyLos Angeles
CertificationsReputation 800 Award, Sensight Resident Satisfaction Award, Great Place to Work, Best of Senior Living

Ownership & Operating Entity

Merrill Gardens at West Covina is legally operated by Shi-iii Mg Dev Gp, Llc; Merrill Gardens, Llc, and administrated by Sherry Fischer.

Safety & Compliance

Emergency SystemsResident Call System.
Safety Features24-hour Staffing

Additional Policies & Features

HousekeepingYes

Amenities & Lifestyle

Fitness Center
Library
Salon
Spa
Dining Room
Restaurant
Courtyard
Garden
Movie Theater
Transportation
Concierge
Housekeeping
Private Dining
ActivitiesAn Active Living Program Director manages a packed calendar of enriching activities tailored to residents' desires.
Wellness ProgramThe community offers a wellness program, details unspecified.
Specific ProgramsPhotos, Virtual Tour, Types of Care, Reviews, Map & Directions
Operating HoursMonday 00:00-23:59; Tuesday 00:00-23:59; Wednesday 00:00-23:59; Thursday 00:00-23:59; Friday 00:00-23:59; Saturday 00:00-23:59; Sunday 00:00-23:59

Pricing & Financial Information

Starting Price$3,895 per month

Dining & Nutrition

Food DescriptionThe community features an Anytime Dining program with fresh restaurant-style meals served from 7 AM to 7 PM, seven days a week.
Meal ScheduleBreakfast 7-9am; Lunch 11-1pm; Dinner 5-7pm
Meal Plan OptionsAnytime Dining

Contact Merrill Gardens at West Covina

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

Since 2021 · 5 years of data 1 citation 14 total visits 6 complaint visits 5 official inspections 5 complaint investigations
Inspection Score Info A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the California state average. See the nursing homes benchmark below for the typical California score; higher is better.

Above the California average for nursing homes.

California nursing homes benchmark: C- 70/100

Inspection score: 86 out of 100. Letter grade B. Above the California average for nursing homes.

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. California state average
Overall vs. CA average 1 Worse Metrics worse than California average:
• Official inspections (25% above) 9 Better Metrics better than California average:
• Total citations (90% below)
• Serious citations (Type A) (100% below)
• Moderate citations (Type B) (75% below)
• Citations per year (90% below)
• Citations per inspection (97% below)
• Total visits (13% below)
• Complaint visits (54% below)
• Other visits (57% below)
• Complaint investigations (50% below)
Latest Inspection March 24, 2026

Citations Info Citations are formal regulatory issues recorded during state inspections.

This Facility CA Average vs. CA Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 1 10 This facility has 90% fewer total citations than a typical California nursing home (1 vs. CA avg 10).↓ 90% better
Serious citations (Type A) Info Violations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action. 0 3 This facility has 100% fewer serious citations (type a) than a typical California nursing home (0 vs. CA avg 3).↓ 100% better
Moderate citations (Type B) Info Violations that do not pose an immediate risk but still represent a departure from required care or operational standards. 1 4 This facility has 75% fewer moderate citations (type b) than a typical California nursing home (1 vs. CA avg 4).↓ 75% better
Citations per year Info Average citations per year since 2021. 0.2 2 This facility has 90% fewer citations per year than a typical California nursing home (0.2 vs. CA avg 2).↓ 90% better
Citations per inspection Info Average citations per inspection. 0.1 3.3 This facility has 97% fewer citations per inspection than a typical California nursing home (0.1 vs. CA avg 3.3).↓ 97% better

Inspections & Visits Info State inspections evaluate whether the facility meets health and safety standards.

This Facility CA Average vs. CA Avg
Total visits Info Combined count of complaint visits, other regulatory visits, and official scheduled inspections. 14 16 This facility has 13% fewer total visits than a typical California nursing home (14 vs. CA avg 16).↓ 13% better
Complaint visits Info On-site visits triggered by formal complaints filed by residents, families, or staff. 6 13 This facility has 54% fewer complaint visits than a typical California nursing home (6 vs. CA avg 13).↓ 54% better
Other visits Info Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits. 3 7 This facility has 57% fewer other visits than a typical California nursing home (3 vs. CA avg 7).↓ 57% better
Official inspections Info Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards. 5 4 This facility has 25% more official inspections than a typical California nursing home (5 vs. CA avg 4).↑ 25% worse
Complaint investigations Info On-site investigations triggered by complaints filed with California regulators. 5 10 This facility has 50% fewer complaint investigations than a typical California nursing home (5 vs. CA avg 10).↓ 50% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • This facility’s inspection record is mostly clean, with only one deficiency cited for failing to provide resident records on time during a complaint investigation on September 18, 2023. The most recent inspection on September 11, 2025, found no deficiencies across resident apartments, medication storage, fire safety, and emergency preparedness. Several complaint investigations between 2022 and 2023 were unsubstantiated, showing consistent compliance with staffing, maintenance, and resident care standards.
Show Inspection Reports

Health Inspection History

Inspections since 2022
Total health inspections 8

California average 12.5

Last Health inspection on Aug 2025

Total health citations
46 Rank #205 / 354Health citations — State benchmarkedThis home is ranked 205th out of 354 homes in California. Shows this facility's total health deficiency citations benchmarked to the California State average, with a ranking across all 354 CA SNFs. Lower citation counts earn a better rank.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

California average 50.2

Citations per inspection
5.75 Rank #283 / 354Citations per inspection — State benchmarkedThis home is ranked 283rd out of 354 homes in California. Shows average deficiency citations per CMS inspection for this facility versus the California mean across 354 SNFs with citation data. Lower is better.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

California average 4.65

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

40 of 46 citations resulted from standard inspections; 5 of 46 resulted from complaint investigations; and 1 of 46 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 4 years)
Critical health citations
1
150% worse than California average

California average: 0.4

Serious health citations
0
100% better than California average

California average: 1

1 critical citation California average: 0.4
0 serious citations California average: 1
45 moderate citations California average: 47.2
0 minor citations California average: 1.5
Citations history (last 4 years)
Abuse/Neglect moderate citation Aug 14, 2025
Corrected
Care Planning moderate citation Apr 22, 2025
Corrected
Administration moderate citation Dec 18, 2024
Corrected
Administration moderate citation Dec 18, 2024
Corrected

Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.

Staffing Data

Reporting period: July 1 – September 30, 2025 (Q3 2025). Source: CMS Payroll-Based Journal report.

Total staff 232
Employees 230
Contractors 2
Staff to resident ratio 2.11:1
16% better than California average
California average ratio: 1.81:1 California average ratio: 1.81:1See full California ranking
Avg staff/day 90
Average shift 8.2 hours
6% better than California average
California average: 7.7 hours California average shift: 7.7 hoursSee full California ranking
Total staff hours (quarter) 67,803

Nursing staff breakdown

Q3 2025 · Jul 1 – Sep 30 More info This data comes from the CMS Payroll-Based Journal report covering July 1 – September 30, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info All 11 RN Staff are full-time employees. No contractors work on this role. 11
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.5 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info All 35 LPN Staff are full-time employees. No contractors work on this role. 35
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.4 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info All 74 CNA Staff are full-time employees. No contractors work on this role. 74
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.4 hours

Contractor staffing

Q3 2025 · Jul 1 – Sep 30 More info This data comes from the CMS Payroll-Based Journal report covering July 1 – September 30, 2025.

Total hours from contractors

0.2%

108 contractor hours this quarter

Occupational Therapy Assistant: 1 Medical Director: 1

Staff by category

Q3 2025 · Jul 1 – Sep 30 More info This data comes from the CMS Payroll-Based Journal report covering July 1 – September 30, 2025.
Certified Nursing Assistant 74 0 74 22,967 92 100% 9.4
Licensed Practical Nurse 35 0 35 11,375 92 100% 9.4
Nurse Aide in Training 39 0 39 6,207 79 86% 6.7
Physical Therapist 14 0 14 5,594 92 100% 7.1
Registered Nurse 11 0 11 3,634 92 100% 9.5
RN Director of Nursing 9 0 9 3,155 91 99% 9.4
Other Dietary Services Staff 8 0 8 3,105 92 100% 8.3
Clinical Nurse Specialist 4 0 4 1,796 92 100% 9.5
Dental Services Staff 4 0 4 1,507 72 78% 8
Feeding Assistant 4 0 4 1,139 92 100% 9.1
Speech Language Pathologist 3 0 3 1,121 74 80% 7.3
Respiratory Therapy Technician 3 0 3 1,061 73 79% 7.7
Qualified Social Worker 3 0 3 994 67 73% 7
Occupational Therapy Aide 2 0 2 936 64 70% 8
Physical Therapy Aide 2 0 2 879 71 77% 7.5
Physical Therapy Assistant 3 0 3 844 68 74% 7.1
Other Social Services Staff 1 0 1 464 58 63% 8
Therapeutic Recreation Specialist 1 0 1 456 60 65% 7.6
Nurse Practitioner 1 0 1 432 54 59% 8
Medical Director 0 1 1 60 6 7% 10
Occupational Therapy Assistant 0 1 1 48 6 7% 8
Mental Health Service Worker 2 0 2 29 5 5% 5.9
Administrator 7 0 7 0 92 100% —
74 Certified Nursing Assistant
% of Days 100%
35 Licensed Practical Nurse
% of Days 100%
39 Nurse Aide in Training
% of Days 86%
14 Physical Therapist
% of Days 100%
11 Registered Nurse
% of Days 100%
9 RN Director of Nursing
% of Days 99%
8 Other Dietary Services Staff
% of Days 100%
4 Clinical Nurse Specialist
% of Days 100%
4 Dental Services Staff
% of Days 78%
4 Feeding Assistant
% of Days 100%
3 Speech Language Pathologist
% of Days 80%
3 Respiratory Therapy Technician
% of Days 79%
3 Qualified Social Worker
% of Days 73%
2 Occupational Therapy Aide
% of Days 70%
2 Physical Therapy Aide
% of Days 77%
3 Physical Therapy Assistant
% of Days 74%
1 Other Social Services Staff
% of Days 63%
1 Therapeutic Recreation Specialist
% of Days 65%
1 Nurse Practitioner
% of Days 59%
1 Medical Director
% of Days 7%
1 Occupational Therapy Assistant
% of Days 7%
2 Mental Health Service Worker
% of Days 5%
7 Administrator
% of Days 100%
View All Staffing Data

Penalties and fines

Includes penalties issued in 2024

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $46K Rank #301 / 354Federal fines — State benchmarkedThis home is ranked 301st out of 354 homes in California. Shows this facility's cumulative CMS federal fine dollars versus the California average among facilities with fines, and where it ranks among 354 skilled nursing facilities in the pool. Lower total dollars mean a better rank.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
17% lower than California average

California average: $55K

Number of fines 1
58% fewer fines than California average

California average: 2.4

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 1
102% more payment denials than California average

California average: 0.5

Fines amount comparison
Fines amount comparison
This facility $46K
California average $55K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

2 penalties in the past 3 years

Multiple penalties were reported in the last 3 years.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Jul 23, 2024
$46K
Payment Denial Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. Jul 23, 2024
21 days

Last updated: Jan 2026

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 15.6
135% worse than California average

California average: 6.6

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 21.2
87% worse than California average

California average: 11.3

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 19.7%
78% worse than California average

California average: 11.1%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 26.0%
117% worse than California average

California average: 12.0%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 18.0%
59% worse than California average

California average: 11.3%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 2.0%
18% worse than California average

California average: 1.7%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 14.6%
195% worse than California average

California average: 5.0%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 4.3%
247% worse than California average

California average: 1.2%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 15.7%
272% worse than California average

California average: 4.2%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.0%
100% better than California average

California average: 6.7%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 29.2%
190% worse than California average

California average: 10.1%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
In line with California average

California average: 98.5%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 98.9%
In line with California average

California average: 98.2%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 95.5%
In line with California average

California average: 94.0%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 2.3%
61% worse than California average

California average: 1.5%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 90.9%
In line with California average

California average: 93.2%

Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 110
Medicare
19
17.3% of residents
Medicaid
69
62.7% of residents
Private pay or other
22
20% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.

Finances and operations

Governmental community
Home revenue
$6.7M
Governmental community
Home revenue
$6.7M Rank #318 / 347Revenue — State benchmarkedThis home is ranked 318th out of 347 homes in California. Shows this facility's annual revenue compared to the California SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations. Rank #293 / 347Payroll — State benchmarkedThis home is ranked 293rd out of 347 homes in California. Shows total annual staff payroll benchmarked to the California average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$4.9M
73.4% of revenue Rank #19 / 347Payroll % — State benchmarkedThis home is ranked 19th out of 347 homes in California. Shows payroll as a percentage of revenue versus the California average. Well-run California SNFs typically land around 56–67% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

This home is administrated by Sherry Fischer.

Certified by the Centers for Medicare & Medicaid Services authority — CMS Certification Number: 555281

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What does this home offer?

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Pets Allowed

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Room Sizes: 492 / 670 / 722 / 1,125 sq. ft

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Housing Options: Studio / 1 Bed / 2 Bed

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Building Type: Mid-rise

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Transportation Services

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Fitness and Recreation

Living Spaces & Floor Plans for Merrill Gardens at West Covina

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Address 0.2 miles from city center Info Estimated distance in miles from West Covina's city center to Merrill Gardens at West Covina's address, calculated via Google Maps. — 4.68 miles to nearest hospital (COH Building)

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Financial Assistance for
Nursing Home in California

Merrill Gardens at West Covina is located in West Covina, California.
Here are the financial assistance programs available to residents in California.

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Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+
General California resident, Medi-Cal eligible, nursing home risk.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
CA

County-managed; waitlists possible.

Benefits
In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+
General California resident, Medicaid-eligible or low-income.
Income Limits ~$1,732/month individual, Medi-Cal threshold
Asset Limits $2,000 individual
CA

Can hire family as caregivers.

Benefits
Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+
General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 38 counties; waitlists common.

Benefits
Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+
General California resident, own and live in home, 40% equity.
Income Limits (2025) ~$51,500/year household, adjusted annually
Asset Limits Equity-based; no strict asset cap.
CA

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits
Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled
General California resident, Medi-Cal-eligible, nursing home-eligible.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits
Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age —
General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
CA

High demand in urban areas; complements IHSS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

Frequently Asked Questions about Merrill Gardens at West Covina

What neighborhood is Merrill Gardens at West Covina in?

Merrill Gardens at West Covina is in the Walnut Valley neighborhood of West Covina.

Who is the owner of Merrill Gardens at West Covina?

The legal owner and operator of Merrill Gardens at West Covina is Shi-Iii Mg Dev Gp, Llc; Merrill Gardens, Llc.

Is Merrill Gardens at West Covina in a walkable area?

Merrill Gardens at West Covina has a walk score of 76. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the occupancy rate at Merrill Gardens at West Covina?

Merrill Gardens at West Covina's occupancy is 70%.

Who is the administrator of Merrill Gardens at West Covina?

Sherry Fischer is the administrator of Merrill Gardens at West Covina.

How many beds does Merrill Gardens at West Covina have?

Merrill Gardens at West Covina has 150 beds.

Has Merrill Gardens at West Covina had any recent deficiencies or citations?

Merrill Gardens at West Covina has had 1 recently reported deficiency.

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