Park View Place

Overview of Park View Place

Experience a tranquil retirement experience at Park View Place, an upscale senior living community in Covina, CA, offering assisted living and memory care services. Residents are provided with the comfort and peace of mind of having a full time nurse and 24-hour care team available to attend to their needs. The community provides residents with modern and spacious accommodations in an intimate setting that fosters close relationships and meaningful engagements.

Residents are provided with plenty of opportunities for engagement, learning, and new experiences both outside and inside the community, thanks to convenient access to popular entertainment and leisure spots and a wide array of interesting activities and programs. The community also provides access to an array of convenient amenities, including a library, bar & lounge, bistro, movie theater, and salon for residents’ overall well-being. A talented culinary team is also available to provide residents with nutritious and delicious meals to keep them healthy and energized throughout the day.

(626) 790-2922 parkviewplace@wqliving.com

142-bed community

A larger shared setting that may offer more common spaces and organized community services.

3 years in operation

An established community with some operational experience and growing routines.

Walk Score: 18 / 100

Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Occupancy

Occupancy rate

72%

Similar to the California average: 72.8%

Occupied beds

102 / 142

Average residents per home in California 87 per day

Facility TypeResidential Care Elderly

StatusLicensed

IssuanceAugust 3, 2022

CountyLos Angeles

Park View Place is legally operated by Oakmont Of Covina Llc;wellquest Living Llc, and administrated by Leeann Hefner.

Emergency SystemsEmergency response system provided 24-hours a day.

Nursing Services

24-Hour Staffing

ActivitiesActivities & engagement are at the core of daily life. A full-time engagement director creates monthly schedules with input and feedback from residents.

Food DescriptionMeals are prepared in the community’s state-of-the-art kitchen with nutritional requirements, variety, flavor and presentation all being integral to ensuring a nutritious and enjoyable meal experience.

Meal ScheduleMon–Fri: 9am–5pm

What does this home offer?

Pets Allowed

Room Sizes: 413 / 426 / 429 / 449 / 485 / 516 / 531 / 715 / 775 / 942 sq. ft

Housing Options: Studio / 1 Bed / 2 Bed

Building Type: 3-story

Transportation Services

Fitness and Recreation

Types of Care at Park View Place

Assisted Living Memory Care

Since 2022 · 4 years of data 2 citations 18 total visits 12 complaint visits 3 official inspections 8 complaint investigations

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. California state average

Overall vs. CA average

Latest Inspection September 27, 2025 Complaint Investigation

Citations Citations are formal regulatory issues recorded during state inspections.

Metric	This Facility	CA Average	vs. CA Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	2	10	This facility has 80% fewer total citations than a typical California assisted living residence (2 vs. CA avg 10).↓ 80% better
Serious citations (Type A) Violations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.	1	—	—
Moderate citations (Type B) Violations that do not pose an immediate risk but still represent a departure from required care or operational standards.	1	—	—
Citations per year Average citations per year since 2022.	0.5	2.5	This facility has 80% fewer citations per year than a typical California assisted living residence (0.5 vs. CA avg 2.5).↓ 80% better
Citations per inspection Average citations per inspection.	0.1	3.3	This facility has 97% fewer citations per inspection than a typical California assisted living residence (0.1 vs. CA avg 3.3).↓ 97% better

Inspections & Visits State inspections evaluate whether the facility meets health and safety standards.

Metric	This Facility	CA Average	vs. CA Avg
Total visits Combined count of complaint visits, other regulatory visits, and official scheduled inspections.	18	16	This facility has 13% more total visits than a typical California assisted living residence (18 vs. CA avg 16).↑ 13% worse
Complaint visits On-site visits triggered by formal complaints filed by residents, families, or staff.	12	13	This facility has 8% fewer complaint visits than a typical California assisted living residence (12 vs. CA avg 13).↓ 8% better
Other visits Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.	3	7	This facility has 57% fewer other visits than a typical California assisted living residence (3 vs. CA avg 7).↓ 57% better
Official inspections Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.	3	4	This facility has 25% fewer official inspections than a typical California assisted living residence (3 vs. CA avg 4).↓ 25% better
Complaint investigations On-site investigations triggered by complaints filed with California regulators.	8	10	This facility has 20% fewer complaint investigations than a typical California assisted living residence (8 vs. CA avg 10).↓ 20% better

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

This facility’s inspection record is mostly clean, with no deficiencies found during the most recent annual inspection on August 19, 2025. A single substantiated complaint in February 2025 cited a missed Depakote medication dose over two days, posing an immediate health risk, but no other violations or deficiencies were noted. Multiple complaint investigations since then were unsubstantiated, including allegations about staff conduct, resident care, and fees, showing consistent compliance with regulations.

Read the full inspection reports for this facility, including detailed findings and corrective actions.

Show Inspection Reports

Living Spaces & Floor Plans for Park View Place

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Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+

General California resident, Medi-Cal eligible, nursing home risk.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

County-managed; waitlists possible.

Benefits

In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+

General California resident, Medicaid-eligible or low-income.

Income Limits ~$1,732/month individual, Medi-Cal threshold

Asset Limits $2,000 individual

Can hire family as caregivers.

Benefits

Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+

General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.

Income Limits ~$2,829/month 300% FBR, individual

Asset Limits $2,000 individual

Available in 38 counties; waitlists common.

Benefits

Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+

General California resident, own and live in home, 40% equity.

Income Limits (2025) ~$51,500/year household, adjusted annually

Asset Limits Equity-based; no strict asset cap.

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits

Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled

General California resident, Medi-Cal-eligible, nursing home-eligible.

Income Limits ~$2,829/month 300% FBR, individual

Asset Limits $2,000 individual

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits

Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age —

General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.

Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.

Asset Limits Not applicable; need-based.

High demand in urban areas; complements IHSS respite.

Benefits

Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

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Compare Assisted Living around Covina

The information below is reported by the California Department of Social Services and Department of Public Health.

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Arbor Palms	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).	Anaheim (Southwest Anaheim)	210	Yes	65	2	2	-	2	53.8%	Anaheim Villa Inc	Studio / 1 Bed
Merrill Gardens at West Covina	MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.	West Covina (Walnut Valley)	150	Yes	76	5	6	-	5	70.0%	Shi-III Mg Dev Gp, LLC; Merrill Gardens, LLC	Studio / 1 Bed / 2 Bed
Park View Place	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.	Covina	142	Yes	18	3	12	1	3	71.8%	Oakmont Of Covina LLC;Wellquest Living LLC	Studio / 1 Bed / 2 Bed
Atria Covina	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.	Covina	90	Yes	87	5	12	-	36	70.0%	Wg Covina Sh LP; Atria Management Co LLC	Studio / 1 Bed / 2 Bed

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Who is the owner of Park View Place?

The legal owner and operator of Park View Place is Oakmont Of Covina Llc;Wellquest Living Llc.

Is Park View Place in a walkable area?

Park View Place has a walk score of 18. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the occupancy rate at Park View Place?

Park View Place's occupancy is 72%.

Who is the administrator of Park View Place?

Leeann Hefner is the administrator of Park View Place.

How many beds does Park View Place have?

Park View Place has 142 beds.

Has Park View Place had any recent deficiencies or citations?

Park View Place has had 2 recently reported deficiencies.

Are there photos of Park View Place?

Yes — there are 44 photos of Park View Place in the photo gallery on this page.