Milford Center

Milford Center is an Assisted Living Home in Delaware

Milford Center is an Assisted Living Home in Delaware

Milford Center

700 Marvel Rd, Milford, DE 19963 View Map

Milford Center is an Assisted Living Home in Delaware

Milford Center is an Assisted Living Home in Delaware

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Overview of Milford Center

As a Genesis Healthcare Community, Milford Center is a nursing home ideal for residents who seek to relax and recover. Specializing in short-term rehabilitation and long-term care, the multi-awarded community provides professional and compassionate service for its residents. Milford Center cultivates the holistic needs of its residents in a home-like setting.

The services are multidisciplinary for both skilled nursing and rehabilitation services– focusing on post-surgical care, on-site therapy (physical, occupational, speech), strength conditioning, mobility improvement; colostomy care, dementia care, pain management, wound care; and medical professionals are on-call– medical directors, nurse practitioners, and physicians.

+1 302-422-3303

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 136

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the Delaware average
Occupancy rate 85.6%
Residents per day (avg) 87
Occupancy rate
85.6%
Residents per day (avg)
87

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

35% of new residents, usually for short-term rehab.

Typical stay 25 days

Private pay

54% of new residents, often for short stays.

Typical stay 30 days

Medicaid

11% of new residents, often for long-term daily care.

Typical stay 2 - 3 years

Finances and operations

Proprietary home
Corporation
Home revenue
$22.2M
Operating loss
-$2.5M
Proprietary home Corporation
Home revenue
$22,221,660.00
Operating loss
$-2,485,754.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$5.6M
25.1% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$19.1M
Total costs $24.7M
Bed community size
136-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
1 year in operation
A newer community that may feature more recent facilities and programs.
Walk Score
Walk Score: 34 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Facility Type
Nursing Home
License Date
February 9, 2025
License Expiration
February 12, 2025

Additional licensing details

License number: 1155

Ownership & operating entity

Milford Center is administrated by John Byrd.

Staffing

Key information about the people who lead and staff this community.

Leadership

Director of Nursing: Beth Poehouseman
Director of Nursing email: [email protected]
Administrator email: [email protected]

Types of Care at Milford Center

Skilled Nursing Respite Care
Contact Milford Center

Compare Assisted Living around Milford

The information below is reported by the Delaware Department of Health and Social Services, Division of Health Care Quality.
Delaware Veterans Home
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Milford
144
No
3
ERHART, CAROL
45.0%
-
-
-
69.70
5/5
6.8296
4/5
5/5
5/5
1
-
Milford Center
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

RC

Respite Care

Milford
136
No
34
GENESIS DE HOLDINGS LLC
85.6%
$22,217,601.00
$5,582,862.00
25.1%
87.30
-
3.8052
-
-
-
2
-
Milford Place
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Milford
85
No
18
-
-
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed / 2 Bed

Places of interest near Milford Center

Address 1.4 miles from city center

Address 700 Marvel Rd, Milford, DE 19963

Calculate Travel Distance to Milford Center

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Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

143
Total Staff
116
Employees
27
Contractors
34,700
Total Hours (Quarter)
51
Avg Staff/Day
7.5
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse177.8 Yes
Licensed Practical Nurse238.3 Yes
Certified Nursing Assistant647.5 Yes
Staff by Category
Administration
2 staff
6.6hs shift avg
Nursing Staff
109 staff
7.7hs shift avg
Physicians & Practitioners
6 staff
7.9hs shift avg
Therapy Services
9 staff
6hs shift avg
Activities & Recreation
5 staff
5.7hs shift avg
Social Services
3 staff
6.6hs shift avg
Dietary Services
5 staff
7.3hs shift avg
Other Services
4 staff
7.2hs shift avg
Contractor Analysis
12.6%
of total hours from contractors
4,377 contractor hours this quarter
Licensed Practical Nurse: 8 Registered Nurse: 2 Certified Nursing Assistant: 14 Medical Director: 1 Occupational Therapy Aide: 1 Occupational Therapy Assistant: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant50146416,52391100%7.5
Licensed Practical Nurse158236,58591100%8.3
Registered Nurse152173,95391100%7.8
Other Dietary Services Staff5051,56291100%7.3
Clinical Nurse Specialist5051,2236268%7.8
Mental Health Service Worker4041,1726673%7.2
Physical Therapy Aide2025366571%7.8
Administrator1015126470%8
Nurse Practitioner1015126470%8
Respiratory Therapy Technician1014415864%7.6
Qualified Activities Professional4044186571%5.8
Nurse Aide in Training5053822527%7.3
Other Social Services Staff1012783640%7.7
Occupational Therapy Aide0112392932%8.2
Speech Language Pathologist1011963741%5.3
Occupational Therapy Assistant011802831%2.9
Physical Therapy Assistant303533336%1.4
Medical Director011221719%1.3
Qualified Social Worker2021489%1.7
Other Activities Staff101111%0.5

Health Inspection History

Total Health inspections 9
105% above Delaware average
Delaware average: 4.4

Last Health inspection on Nov 2025

Total Health citations 76
95% above Delaware average
Delaware average: 38.9

8.44 citations per inspection (avg)

Citations origin

Citations can result from standard inspections or complaint-based investigations.

Standard inspections 47 citations
Complaint investigations 38 citations
Breakdown of citations
Critical Health citations 4
344% above Delaware average
Delaware average: 0.9
Serious Health citations 3
150% above Delaware average
Delaware average: 1.2
Moderate Health citations 69

Minor Health citations 0
Citations history (last 3 years)
Nutrition moderate citation Nov 17, 2025
Corrected

Quality of Care critical citation Jun 26, 2025
Corrected

Abuse/Neglect moderate citation Nov 25, 2024
Corrected

Abuse/Neglect moderate citation Nov 25, 2024
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit Corporation
Part of: Genesis Healh Care
Resident Census by Payment Source
89 Total Residents
Medicare 4 (4.5%)
Private Pay/Other 85 (95.5%)
Specialized Care Beds
26 Total Specialty Beds
19.1% of Bed Capacity
26
Alzheimer's / Dementia Beds
19.1%
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score 11.7
22% worse than Delaware average
Delaware average: 9.6
Functional decline score 21.7
14% worse than Delaware average
Delaware average: 19.0
Long-Stay Resident Measures
Daily care & independence

Need for Help with Daily Activities Increased 14.2%
8% below Delaware average.

Walking Ability Worsened 22.4%
13% above Delaware average.

Low Risk Long-Stay Residents with Bowel/Bladder Incontinence 28.3%
28% above Delaware average.
Safety & clinical stability

Falls with Major Injury 2.2%
27% below Delaware average.

High Risk Residents with Pressure Ulcers 10.8%
142% above Delaware average.

Urinary Tract Infection 0.3%
87% below Delaware average.
Emotional & behavioral wellbeing

Depressive Symptoms 8.9%
48% above Delaware average.

Antipsychotic Use 14.3%
30% above Delaware average.
Preventive care

Pneumococcal Vaccine 79.3%
17% below Delaware average.

Influenza Vaccine 92.9%
5% below Delaware average.
Nutrition & physical health

Lost Too Much Weight 9.0%
56% above Delaware average.
Short-stay resident measures
Pneumococcal Vaccine 47.7%

42% worse than Delaware average
Antipsychotic medication increase 2.7%

200% worse than Delaware average
Influenza Vaccine 60.9%

27% worse than Delaware average

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $177K
This home paid 80% more in fines than the state average.
Delaware average: $98K
Number of Fines 3
This home received 61% more fines than the state average.
Delaware average: 1.9
Payment Denials 0
This home had 100% fewer payment denials than the state average.
Delaware average: 0.2
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Jun 26, 2025
$15K
Civil Money Penalty Nov 25, 2024
$105K
Civil Money Penalty Feb 27, 2024
$58K

Last updated: Jan 2026

Guides for Better Senior Living

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Financial Aid for Delaware Seniors

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Elderly and Disabled Waiver

Delaware Medicaid E&D Waiver

Age 65+ or disabled, Delaware resident, Medicaid- eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Small state, faster processing in some areas.

Delaware Caregiver Support Program

DE Caregiver Support (NFCSP)

Caregiver of someone 60+, Delaware resident.

No strict limit; prioritizes low-income.

Not applicable.

Limited slots; rural focus.

Program of All-Inclusive Care for the Elderly (PACE)

Delaware Medicaid PACE

Age 55+, Delaware resident, nursing home-level care need, safe with PACE support.

~$2,829/month (300% FBR).

$2,000 (individual), $3,000 (couple).

Limited to specific areas (e.g., New Castle County); few providers.

Medicare Savings Program (MSP)

Delaware Medicare Savings Program

Age 65+ or disabled, Delaware resident, enrolled in Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual, adjusted annually.

$9,430 (individual), $14,130 (couple).

Three tiers; broader limits than some states.

Senior Community Service Employment Program (SCSEP)

Delaware SCSEP (federally funded, state-administered)

Age 55+, unemployed, low-income, Delaware resident.

~$1,983/month (125% FPL, individual).

Not specified; income-focused.

Priority for veterans, rural residents; ~400 slots/year.

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