Milford Center

Milford Center is an Assisted Living Home in Delaware

Milford Center is an Assisted Living Home in Delaware

Milford Center

700 Marvel Rd, Milford, DE 19963 View Map

Milford Center is an Assisted Living Home in Delaware

Milford Center is an Assisted Living Home in Delaware

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Overview of Milford Center

As a Genesis Healthcare Community, Milford Center is a nursing home ideal for residents who seek to relax and recover. Specializing in short-term rehabilitation and long-term care, the multi-awarded community provides professional and compassionate service for its residents. Milford Center cultivates the holistic needs of its residents in a home-like setting.

The services are multidisciplinary for both skilled nursing and rehabilitation services– focusing on post-surgical care, on-site therapy (physical, occupational, speech), strength conditioning, mobility improvement; colostomy care, dementia care, pain management, wound care; and medical professionals are on-call– medical directors, nurse practitioners, and physicians.

+1 302-422-3303

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 136

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Delaware average
Occupancy rate 81.3%
Residents per day (avg) 87
Occupancy rate
81.3%
Residents per day (avg)
87

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

50% of new residents, usually for short-term rehab.

Typical stay 8 - 9 months

Private pay

44% of new residents, often for short stays.

Typical stay 27 days

Medicaid

6% of new residents, often for long-term daily care.

Typical stay 8 - 9 months

Finances and operations

Voluntary non-profit home
Church
Home revenue
$21.0M
Deficit of revenue
-$2.0M
Voluntary non-profit home Church
Home revenue
$20,965,769.00
Deficit of revenue
$-2,036,920.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$5.9M
27.9% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$10.5M
Total costs $16.4M
Bed community size
136-bed community
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 34 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Facility Type
Nursing Home
License Date
February 9, 2025
License Expiration
February 12, 2025

Additional licensing details

License number: 1155

Ownership & operating entity

Milford Center is administrated by John Byrd.

Staffing

Key information about the people who lead and staff this community.

Leadership

Director of Nursing: Beth Poehouseman
Director of Nursing email: [email protected]
Administrator email: [email protected]

Types of Care at Milford Center

Skilled Nursing Respite Care
Contact Milford Center

Comparison Chart

The information below is reported by the Delaware Department of Health and Social Services, Division of Health Care Quality.
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Delaware Veterans Home
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Milford
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No
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ERHART, CAROL
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69.70
5/5
6.8296
4/5
5/5
5/5
1
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Milford Center
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

RC

Respite Care

Milford
136
No
34
GENESIS DE HOLDINGS LLC
81.3%
$20,965,769.00
$5,851,921.00
27.9%
87.30
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3.8052
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Milford Place
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

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Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

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Studio / 1 Bed / 2 Bed

Places of interest near Milford Center

Address 1.4 miles from city center

Address 700 Marvel Rd, Milford, DE 19963

Calculate Travel Distance to Milford Center

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

143
Total Staff
116
Employees
27
Contractors
34,700
Total Hours (Quarter)
51
Avg Staff/Day
7.5
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse177.8 Yes
Licensed Practical Nurse238.3 Yes
Certified Nursing Assistant647.5 Yes
Staff by Category
Administration
2 staff
6.6hs shift avg
Nursing Staff
109 staff
7.7hs shift avg
Physicians & Practitioners
6 staff
7.9hs shift avg
Therapy Services
9 staff
6hs shift avg
Activities & Recreation
5 staff
5.7hs shift avg
Social Services
3 staff
6.6hs shift avg
Dietary Services
5 staff
7.3hs shift avg
Other Services
4 staff
7.2hs shift avg
Contractor Analysis
12.6%
of total hours from contractors
4,377 contractor hours this quarter
Licensed Practical Nurse: 8 Registered Nurse: 2 Certified Nursing Assistant: 14 Medical Director: 1 Occupational Therapy Aide: 1 Occupational Therapy Assistant: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant50146416,52391100%7.5
Licensed Practical Nurse158236,58591100%8.3
Registered Nurse152173,95391100%7.8
Other Dietary Services Staff5051,56291100%7.3
Clinical Nurse Specialist5051,2236268%7.8
Mental Health Service Worker4041,1726673%7.2
Physical Therapy Aide2025366571%7.8
Administrator1015126470%8
Nurse Practitioner1015126470%8
Respiratory Therapy Technician1014415864%7.6
Qualified Activities Professional4044186571%5.8
Nurse Aide in Training5053822527%7.3
Other Social Services Staff1012783640%7.7
Occupational Therapy Aide0112392932%8.2
Speech Language Pathologist1011963741%5.3
Occupational Therapy Assistant011802831%2.9
Physical Therapy Assistant303533336%1.4
Medical Director011221719%1.3
Qualified Social Worker2021489%1.7
Other Activities Staff101111%0.5

Health Inspection History

Source: CMS Health Citations (Jun 2022 – Nov 2025)

9
Inspections
76
Total Citations
4
Critical (J-L)
3
Serious (G-I)
8.44
Citations/Inspection
Nov 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
0
Moderate (D-F)
69
Serious (G-I)
3
Critical (J-L)
4
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
23
30% of total
Resident Rights
9
12% of total
Abuse, Neglect & Exploitation
6
8% of total
Pharmacy Services
6
8% of total
Administration
5
7% of total
Infection Control
4
5% of total
Citation Sources
Standard Inspections 47
Complaint Investigations 38
State Comparison (DE)
Avg Citations (State)
38.9
This Facility: 76
Avg Critical (State)
0.9
This Facility: 4
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Nov 17, 2025 E NutritionF0812 Corrected
Jun 26, 2025 J Quality of CareF0689 Corrected
Nov 25, 2024 D Abuse/NeglectF0609 Corrected
Nov 25, 2024 E Abuse/NeglectF0610 Corrected
Nov 25, 2024 D AdministrationF0773 Corrected
Nov 25, 2024 F NutritionF0812 Corrected
Nov 25, 2024 D PharmacyF0758 Corrected
Nov 25, 2024 D Quality of CareF0677 Corrected
Nov 25, 2024 D Quality of CareF0686 Corrected
Nov 25, 2024 G Quality of CareF0689 Corrected
Nov 25, 2024 E Quality of CareF0690 Corrected
Nov 25, 2024 G Quality of CareF0692 Corrected
Nov 25, 2024 D Quality of CareF0791 Corrected
Nov 25, 2024 D Care PlanningF0644 Corrected
Nov 25, 2024 E Care PlanningF0657 Corrected
Nov 25, 2024 D Care PlanningF0842 Corrected
Nov 25, 2024 D Resident RightsF0580 Corrected
Nov 25, 2024 D Resident RightsF0585 Corrected
May 22, 2024 E Quality of CareF0686 Corrected
May 22, 2024 D Care PlanningF0641 Corrected
May 22, 2024 D Care PlanningF0660 Corrected
May 22, 2024 D Resident RightsF0565 Corrected
Feb 27, 2024 D Abuse/NeglectF0943 Corrected
Feb 27, 2024 D AdministrationF0941 Corrected
Feb 27, 2024 D AdministrationF0944 Corrected
Feb 27, 2024 D AdministrationF0946 Corrected
Feb 27, 2024 D Infection ControlF0945 Corrected
Feb 27, 2024 D Nursing ServicesF0711 Corrected
Feb 27, 2024 D Nursing ServicesF0730 Corrected
Feb 27, 2024 D Nursing ServicesF0947 Corrected
Feb 27, 2024 D PharmacyF0756 Corrected
Feb 27, 2024 J PharmacyF0760 Corrected
Feb 27, 2024 D Quality of CareF0677 Corrected
Feb 27, 2024 D Quality of CareF0692 Corrected
Feb 27, 2024 D Care PlanningF0641 Corrected
Feb 27, 2024 D Resident RightsF0578 Corrected
Feb 27, 2024 D Resident RightsF0942 Corrected
Jan 05, 2024 D Nursing ServicesF0730 Corrected
Jan 05, 2024 D Nursing ServicesF0947 Corrected
Jan 05, 2024 E NutritionF0812 Corrected
Jan 05, 2024 D PharmacyF0758 Corrected
Jan 05, 2024 E PharmacyF0761 Corrected
Jan 05, 2024 D Quality of CareF0684 Corrected
Jan 05, 2024 D Quality of CareF0688 Corrected
Jan 05, 2024 D Quality of CareF0689 Corrected
Jan 05, 2024 D Quality of CareF0690 Corrected
Jan 05, 2024 D Quality of CareF0695 Corrected
Jan 05, 2024 D Quality of CareF0697 Corrected
Jan 05, 2024 D Care PlanningF0637 Corrected
Jan 05, 2024 D Care PlanningF0641 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit Corporation
Part of: Genesis Healh Care
Resident Census by Payment Source
89 Total Residents
Medicare 4 (4.5%)
Private Pay/Other 85 (95.5%)
Specialized Care Beds
26 Total Specialty Beds
19.1% of Bed Capacity
26
Alzheimer's / Dementia Beds
19.1%
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
11.7 Score
22% worse than avg State avg: 9.6

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
21.7 Score
14% worse than avg State avg: 19.0

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
14.2%
Lost Too Much Weight
9.0%
Urinary Tract Infection
0.3%
Depressive Symptoms
8.9%
Falls with Major Injury
2.2%
Pneumococcal Vaccine
79.3%
Antipsychotic Use
14.3%
Walking Ability Worsened
22.4%
Influenza Vaccine
92.9%
High Risk Residents with Pressure Ulcers
10.8%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
28.3%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
47.7% 42% worse than avg State: 82.1%
Short-Stay Residents Who Received a New Antipsychotic Medication
2.7% 200% worse than avg State: 0.9%
Influenza Vaccine
60.9% 27% worse than avg State: 83.1%

Penalties & Fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total Fines $177K State avg: $98K 80% worse than avg
Number of Fines 3 State avg: 1.9
Compared to State Average Facility: $177K | State Avg: $98K
Penalty History

Showing all 3 penalties (Feb 2024 - Jun 2025)

Jun 26, 2025 Civil Money Penalty
$15K
Nov 25, 2024 Civil Money Penalty
$105K
Feb 27, 2024 Civil Money Penalty
$58K

Guides for Better Senior Living

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Claim What’s Yours: Financial Aid for Delaware Seniors

Program
State Program Name
Eligibility
Benefits
Elderly and Disabled Waiver
Delaware Medicaid E&D Waiver
Official government program page
  • General: Age 65+ or disabled, Delaware resident, Medicaid- eligible, nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • DE Specifics: Small state, faster processing in some areas.
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care (~$60/day), home modifications.
Delaware Caregiver Support Program
DE Caregiver Support (NFCSP)
  • General: Caregiver of someone 60+, Delaware resident.
  • Income Limits: No strict limit; prioritizes low-income.
  • Asset Limits: Not applicable.
  • DE Specifics: Limited slots; rural focus.
  • Services: In-home respite (4-6 hours/day), adult day care (~$60/day), short-term facility care (up to 5 days).
Program of All-Inclusive Care for the Elderly (PACE)
  • General: Age 55+, Delaware resident, nursing home-level care need, safe with PACE support.
  • Income Limits (2025): ~$2,829/month (300% FBR).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • DE Specifics: Limited to specific areas (e.g., New Castle County); few providers.
  • Services: Personal care (5-7 hours/day), medical care, meals, transportation, therapy.
Medicare Savings Program (MSP)
Delaware Medicare Savings Program
Official government program page
  • General: Age 65+ or disabled, Delaware resident, enrolled in Medicare Part A/B.
  • Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual, adjusted annually.
  • Asset Limits: $9,430 (individual), $14,130 (couple).
  • DE Specifics: Three tiers; broader limits than some states.
  • Services: Covers Medicare Part B premiums ($174.70/month), deductibles ($240/year), copays (~20% of services).
Senior Community Service Employment Program (SCSEP)
Delaware SCSEP (federally funded, state-administered)
Official government program page
  • General: Age 55+, unemployed, low-income, Delaware resident.
  • Income Limits (2025): ~$1,983/month (125% FPL, individual).
  • Asset Limits: Not specified; income-focused.
  • DE Specifics: Priority for veterans, rural residents; ~400 slots/year.
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.

Claim What’s Yours Financial Aid for Delaware Seniors

Delaware Medicaid E&D Waiver

Elderly and Disabled Waiver

Requirements:
  • General:
    Age 65+ or disabled, Delaware resident, Medicaid- eligible, nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • DE Specifics:
    Small state, faster processing in some areas.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care (~$60/day), home modifications.
DE Caregiver Support (NFCSP)

Delaware Caregiver Support Program

Requirements:
  • General:
    Caregiver of someone 60+, Delaware resident.
  • Income Limits:
    No strict limit; prioritizes low-income.
  • Asset Limits:
    Not applicable.
  • DE Specifics:
    Limited slots; rural focus.
Benefits without Contact:
  • Services: In-home respite (4-6 hours/day), adult day care (~$60/day), short-term facility care (up to 5 days).
Delaware Medicaid PACE

Program of All-Inclusive Care for the Elderly (PACE)

Requirements:
  • General:
    Age 55+, Delaware resident, nursing home-level care need, safe with PACE support.
  • Income Limits (2025):
    ~$2,829/month (300% FBR).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • DE Specifics:
    Limited to specific areas (e.g., New Castle County); few providers.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), medical care, meals, transportation, therapy.
Delaware Medicare Savings Program

Medicare Savings Program (MSP)

Requirements:
  • General:
    Age 65+ or disabled, Delaware resident, enrolled in Medicare Part A/B.
  • Income Limits (2025):
    ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual, adjusted annually.
  • Asset Limits:
    $9,430 (individual), $14,130 (couple).
  • DE Specifics:
    Three tiers; broader limits than some states.
Benefits without Contact:
  • Services: Covers Medicare Part B premiums ($174.70/month), deductibles ($240/year), copays (~20% of services).
Delaware SCSEP (federally funded, state-administered)

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, unemployed, low-income, Delaware resident.
  • Income Limits (2025):
    ~$1,983/month (125% FPL, individual).
  • Asset Limits:
    Not specified; income-focused.
  • DE Specifics:
    Priority for veterans, rural residents; ~400 slots/year.
Benefits without Contact:
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
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