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As a Genesis Healthcare Community, Milford Center is a nursing home ideal for residents who seek to relax and recover. Specializing in short-term rehabilitation and long-term care, the multi-awarded community provides professional and compassionate service for its residents. Milford Center cultivates the holistic needs of its residents in a home-like setting.
The services are multidisciplinary for both skilled nursing and rehabilitation services– focusing on post-surgical care, on-site therapy (physical, occupational, speech), strength conditioning, mobility improvement; colostomy care, dementia care, pain management, wound care; and medical professionals are on-call– medical directors, nurse practitioners, and physicians.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 27th out of 35 homes in Delaware.| Staff type | Hours / day | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 45m per day | ▼ 27% State avg: 1h 2m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 51m per day | ▼ 16% State avg: 1h 1m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 8m per day | ▼ 14% State avg: 2h 28m per day · National avg: 2h 20m per day |
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 21m per day | ▼ 17% State avg: 4h 2m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 2m per day | ▼ 78% State avg: 9m per day · National avg: 4m per day |
|
RN (Weekend)
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 29m per day | ▼ 33% State avg: 43m per day · National avg: 28m per day |
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
35% of new residents, usually for short-term rehab.
54% of new residents, often for short stays.
11% of new residents, often for long-term daily care.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #22 / 30Payroll — state benchmarkedThis home is ranked 22nd out of 30 homes in Delaware.Shows total annual staff payroll benchmarked to the Delaware average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Lower than the Delaware average: 80.7%Milford Center is administrated by John Byrd.
Key information about the people who lead and staff this community.
In Delaware, the Department of Health and Social Services, Division of Health Care Quality is responsible for the oversight, unannounced inspection, and licensing of all long-term care settings.
The data displayed corresponds to the last 7 years.
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Delaware average: 64 deficiencies
The most recent inspection on December 23, 2025, found the facility to be in substantial compliance with no deficiencies noted. Prior inspections showed a pattern of multiple deficiencies related mainly to resident care planning, activities of daily living assistance, respiratory and continence care, food safety, and recordkeeping. Several complaint investigations substantiated issues including failure to prevent and investigate abuse, inadequate pressure ulcer care, medication management errors leading to an Immediate Jeopardy finding, and staffing shortages. Enforcement actions such as fines or license suspensions were not listed in the available reports. The facility’s compliance appears to have improved over time, with the most recent follow-up confirming substantial compliance after earlier periods of cited deficiencies.
Delaware average 4.4
Last Health inspection on Nov 2025
Delaware average 38.9
Delaware average 8.72
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
38 of 76 citations resulted from standard inspections; 29 of 76 resulted from complaint investigations; and 9 of 76 came from combined inspections (standard and complaint).
344% worse than Delaware averageDelaware average: 0.9
3
150% worse than Delaware averageDelaware average: 1.2
Issues related to food quality, meal service, and resident's nutritional needs.
Nov 17, 2025
Corrected
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Jun 26, 2025
Corrected
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Nov 25, 2024
Corrected
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Nov 25, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Milford Center is located in Milford, Delaware.
Here are the financial assistance programs available to residents in Delaware.
1.4 miles from city center
Estimated distance in miles from Milford's city center to Milford Center's address, calculated via Google Maps.
— 0.35 miles to nearest hospital (Milford Wellness Village)
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This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
0% compared with Delaware averageDelaware average ratio: 1.61:1
0% compared with Delaware averageDelaware average: 7.6 hours
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hoursThis role is partially covered by contractors.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hoursThis role is partially covered by contractors.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.5 hoursThis role is partially covered by contractors.
Total hours from contractors
4,377 contractor hours this quarter
| Certified Nursing Assistant | 50 | 14 | 64 | 16,523 | 91 | 100% | 7.5 |
| Licensed Practical Nurse | 15 | 8 | 23 | 6,585 | 91 | 100% | 8.3 |
| Registered Nurse | 15 | 2 | 17 | 3,953 | 91 | 100% | 7.8 |
| Other Dietary Services Staff | 5 | 0 | 5 | 1,562 | 91 | 100% | 7.3 |
| Clinical Nurse Specialist | 5 | 0 | 5 | 1,223 | 62 | 68% | 7.8 |
| Mental Health Service Worker | 4 | 0 | 4 | 1,172 | 66 | 73% | 7.2 |
| Physical Therapy Aide | 2 | 0 | 2 | 536 | 65 | 71% | 7.8 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Respiratory Therapy Technician | 1 | 0 | 1 | 441 | 58 | 64% | 7.6 |
| Qualified Activities Professional | 4 | 0 | 4 | 418 | 65 | 71% | 5.8 |
| Nurse Aide in Training | 5 | 0 | 5 | 382 | 25 | 27% | 7.3 |
| Other Social Services Staff | 1 | 0 | 1 | 278 | 36 | 40% | 7.7 |
| Occupational Therapy Aide | 0 | 1 | 1 | 239 | 29 | 32% | 8.2 |
| Speech Language Pathologist | 1 | 0 | 1 | 196 | 37 | 41% | 5.3 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 80 | 28 | 31% | 2.9 |
| Physical Therapy Assistant | 3 | 0 | 3 | 53 | 33 | 36% | 1.4 |
| Medical Director | 0 | 1 | 1 | 22 | 17 | 19% | 1.3 |
| Qualified Social Worker | 2 | 0 | 2 | 14 | 8 | 9% | 1.7 |
| Other Activities Staff | 1 | 0 | 1 | 1 | 1 | 1% | 0.5 |
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
89Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.7
22% worse than Delaware averageDelaware average: 9.6
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
21.7
14% worse than Delaware averageDelaware average: 19.0
Percent of long-stay residents whose need for help with daily activities has increased
14.2%
8% better than Delaware averageDelaware average: 15.4%
Percent of long-stay residents whose ability to move independently worsened
22.4%
13% worse than Delaware averageDelaware average: 19.8%
Percent of low risk long-stay residents who lose control of their bowels or bladder
28.3%
28% worse than Delaware averageDelaware average: 22.1%
Percent of long-stay residents experiencing one or more falls with major injury
2.2%
27% better than Delaware averageDelaware average: 3.0%
Percent of long-stay high risk residents with pressure ulcers
10.8%
142% worse than Delaware averageDelaware average: 4.4%
Percent of long-stay residents with a urinary tract infection
0.3%
87% better than Delaware averageDelaware average: 2.1%
Percent of long-stay residents who lose too much weight
9.0%
56% worse than Delaware averageDelaware average: 5.8%
Percent of long-stay residents who have depressive symptoms
8.9%
48% worse than Delaware averageDelaware average: 6.0%
Percent of long-stay residents who received an antipsychotic medication
14.3%
30% worse than Delaware averageDelaware average: 11.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
79.3%
17% worse than Delaware averageDelaware average: 95.3%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
92.9%
5% worse than Delaware averageDelaware average: 97.4%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
47.7%
42% worse than Delaware averageDelaware average: 82.1%
Percent of short-stay residents who newly received an antipsychotic medication
2.7%
200% worse than Delaware averageDelaware average: 0.9%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
60.9%
27% worse than Delaware averageDelaware average: 83.1%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
17.5%
19% better than Delaware averageDelaware average: 21.5%
Percentage of short-stay residents who had an outpatient emergency department visit.
10.6%
5% better than Delaware averageDelaware average: 11.2%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Delaware averageDelaware average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
50.0%
7% worse than Delaware averageDelaware average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
47.5%
6% worse than Delaware averageDelaware average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
80% higher than Delaware averageDelaware average: $98K
61% more fines than Delaware averageDelaware average: 1.9
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Delaware averageDelaware average: 0.2
Penalties are imposed by CMS for violations of federal nursing home regulations.
3 penalties in the past 3 years
Multiple penalties were reported in the last 3 years.
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jun 26, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Nov 25, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 27, 2024Last updated: Jan 2026
| Delaware Veterans Home |
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NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Milford (Delaware Veterans Boulevard) | 144 | No | 3 | - | Sandy Amaker | Brandi Cunningham |
| Milford Center |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Milford | 136 | No | 34 | - | John Byrd | Beth Poehouseman |
| Milford Place |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Milford (North Shores) | 85 | No | 18 | Studio / 1 Bed / 2 Bed | Brenda Negron - Ed | Joseph Spigone |
Historical financial and operational data for Milford Center based on CMS SNF Cost Reports.
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Beth Poehouseman is the Director of Nursing at Milford Center.
Milford Center has a walk score of 34. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
According to DE state health department records, Milford Center's license number is 1155.
According to DE state health department records, Milford Center's license expires on February 12, 2025.
John Byrd is the administrator of Milford Center.
Milford Center has 136 beds.
(302) 422-3303 will put you in contact with the team at Milford Center.
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