Inspection Reports for
Milner Community Health Care

370 E MAIN ST, ROSSVILLE, IN, 46065

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Deficiencies (last 4 years)

Deficiencies (over 4 years) 6.8 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

62% worse than Indiana average
Indiana average: 4.2 deficiencies/year

Deficiencies per year

16 12 8 4 0
2022
2023
2024
2025

Census

Latest occupancy rate 58 residents

Based on a April 2025 inspection.

This facility has shown a steady increase in demand based on occupancy rates.

Occupancy over time

40 60 80 100 Aug 2022 Jul 2023 Sep 2023 Aug 2024 Oct 2024 Apr 2025

Inspection Report

Complaint Investigation
Census: 58 Deficiencies: 0 Date: Apr 16, 2025

Visit Reason
This visit was conducted for the investigation of Complaint IN00457111.

Complaint Details
Complaint IN00457111 was investigated and found to have no deficiencies related to the allegations.
Findings
No deficiencies related to the allegations in Complaint IN00457111 were cited. The facility was found to be in compliance with applicable regulations.

Report Facts
SNF/NF census: 45 Residential census: 13 Total census: 58 Medicare census: 2 Medicaid census: 29 Other payor census: 14 Total payor census: 45

Inspection Report

Re-Inspection
Census: 52 Capacity: 80 Deficiencies: 0 Date: Oct 31, 2024

Visit Reason
This was a Post Survey Revisit (PSR) to the Life Safety Code Recertification and State Licensure Survey conducted by the Indiana Department of Health to verify compliance with fire safety and licensure requirements.

Findings
Milner Community Health Care was found in compliance with Medicare/Medicaid participation requirements, Life Safety from Fire, and the 2012 edition of the NFPA 101 Life Safety Code. The facility is fully sprinklered except for a detached storage shed and garage storage area, and has a fire alarm system with smoke detection throughout resident areas.

Report Facts
Facility capacity: 80 Census: 52

Inspection Report

Life Safety
Census: 52 Capacity: 80 Deficiencies: 9 Date: Sep 10, 2024

Visit Reason
An Emergency Preparedness Survey and a Life Safety Code Recertification and State Licensure Survey were conducted by the Indiana Department of Health on 09/10/2024 to assess compliance with emergency preparedness and life safety code requirements.

Findings
The facility was found in compliance with Emergency Preparedness Requirements but not in compliance with Life Safety Code requirements. Multiple deficiencies were identified including obstructions in corridors, malfunctioning delayed egress locks, hazardous area door issues, improper interior wall finish materials, sprinkler obstructions, blocked electrical panel access, smoking area maintenance issues, use of portable space heaters, and use of extension cords as wiring substitutes.

Deficiencies (9)
Failed to maintain means of egress free from obstructions in 2 of 4 corridors; trash containers and a non-wheeled table stored in corridors.
Failed to ensure means of egress through 1 of 9 delayed egress locks was readily accessible; 15 second delay function on three doors failed to open.
Failed to ensure 1 of 6 hazardous areas (soiled linen room) was separated by smoke resistant partitions and doors; door held open by paper towels.
Failed to ensure materials used as interior finish in 1 of 7 smoke compartments had required flame spread rating; vinyl siding used without documentation.
Failed to ensure sprinkler heads spray pattern was not obstructed in 1 of 2 foyers; ceiling fans obstructed sprinkler spray pattern.
Failed to maintain access and working space in 1 of 1 Assisted Living Dining/Activities storage room; items stored in front of electrical panels.
Failed to provide ashtrays and metal containers with self-closing covers in 1 of 2 outdoor smoking areas; cigarette butts found on ground.
Failed to ensure portable space heaters were not used in the facility; a portable space heater was found in the Business office.
Failed to ensure 1 of 2 foyers did not use flexible cords as substitute for fixed wiring; a yellow 50-foot extension cord was used for window air conditioner.
Report Facts
Certified beds: 80 Census: 52 Residents affected: 18 Residents affected: 12 Residents affected: 12 Residents affected: 17 Residents affected: 12 Residents affected: 12 Residents affected: 2 Staff affected: 4 Visitors affected: 2 Staff affected: 3

Employees mentioned
NameTitleContext
Richard G JacksonAdministratorNamed in relation to exit conference and survey report
Maintenance DirectorInterviewed and involved in observations and corrective actions
Environmental Services DirectorResponsible for monitoring and corrective actions related to deficiencies

Inspection Report

Recertification
Census: 59 Deficiencies: 4 Date: Aug 16, 2024

Visit Reason
This was a Recertification and State Licensure Survey that also included the investigation of Complaint IN00439112.

Complaint Details
Complaint IN00439112 was investigated and no deficiencies related to the allegations were cited.
Findings
The facility was found to have deficiencies related to coordination of PASARR assessments, quality of care including medication administration and bowel movement monitoring, bed rail assessments, and medication labeling. Complaint IN00439112 was investigated with no deficiencies related to the allegations cited.

Deficiencies (4)
Failed to ensure a new PASARR was completed when a new mental health diagnosis or psychiatric medication was added for 2 residents.
Failed to follow physician ordered hold parameters for medications, notify physician of high blood sugar, and monitor/document bowel movements for 4 residents.
Failed to ensure an accurate bed rail assessment was completed for 1 resident.
Failed to ensure refrigerated medications had open dates, multidose supplement had resident labeling, and controlled substances had open dates in medication carts and refrigerators.
Report Facts
Survey dates: 5 Census Bed Type - SNF/NF: 47 Census Bed Type - Residential: 12 Total Census: 59 Census Payor Type - Medicare: 5 Census Payor Type - Medicaid: 37 Census Payor Type - Other: 5 Medication labeling audits: 3 Plan of Correction review period: 6

Employees mentioned
NameTitleContext
Richard G JacksonAdministratorSigned the report.
Social Services DirectorInterviewed regarding PASARR deficiencies and policy.
Assistant Director of NursingInterviewed regarding medication administration and bowel movement monitoring deficiencies.
Director of NursingInterviewed regarding notification of high blood sugar and bed rail assessment deficiencies.
QMA 1Interviewed regarding medication labeling deficiencies.
RN 3Interviewed regarding bowel movement monitoring procedures.

Inspection Report

Renewal
Deficiencies: 0 Date: Aug 16, 2024

Visit Reason
Paper compliance review for the Recertification and State Licensure survey completed on August 16, 2024.

Findings
Milner Community Health Care was found to be in compliance with 42 CFR Part 483, Subpart B and 410 IAC 16.2-3.1 based on the paper review for the Recertification and State Licensure survey.

Inspection Report

Complaint Investigation
Census: 65 Deficiencies: 0 Date: Apr 30, 2024

Visit Reason
This visit was conducted for the investigation of Nursing Home Complaint IN00429356 and Residential Complaint IN00432683.

Complaint Details
Investigation of Nursing Home Complaint IN00429356 and Residential Complaint IN00432683 found no deficiencies related to the allegations.
Findings
No deficiencies related to the allegations in either complaint were cited. The facility was found to be in compliance with applicable regulations.

Report Facts
Census Bed Type - SNF/NF: 50 Census Bed Type - Residential: 15 Census Bed Type - Total: 65 Census Payor Type - Medicare: 4 Census Payor Type - Medicaid: 30 Census Payor Type - Other: 16 Census Payor Type - Total: 50

Inspection Report

Re-Inspection
Census: 48 Capacity: 80 Deficiencies: 1 Date: Sep 21, 2023

Visit Reason
A Post Survey Revisit (PSR) was conducted to follow up on previous Emergency Preparedness and Life Safety Code Recertification surveys conducted on 07/05/23.

Findings
The facility was found in compliance with Emergency Preparedness Requirements but was not in compliance with Life Safety Code requirements due to failure to maintain automatic sprinkler systems in accordance with NFPA 25. Documentation of sprinkler system maintenance and replacement of recalled sprinkler heads was not provided at the time of the survey.

Deficiencies (1)
Failure to maintain automatic sprinkler systems in accordance with NFPA 25, including lack of documentation for inspection, testing, and maintenance, and incomplete replacement of recalled sprinkler heads.
Report Facts
Certified beds: 80 Census: 48 Plan of correction completion date: Nov 15, 2023

Employees mentioned
NameTitleContext
R. Gregg JacksonAdministratorFacility Administrator involved in waiver discussion
Director of MaintenanceInterviewed regarding sprinkler system maintenance and deficiencies

Inspection Report

Re-Inspection
Census: 48 Capacity: 48 Deficiencies: 0 Date: Aug 21, 2023

Visit Reason
This visit was a Post Survey Revisit (PSR) to the Recertification and State Licensure Survey completed on June 5, 2023.

Findings
Milner Community Health Care was found to be in compliance with 42 CFR Part 483, Subpart B and 410 IAC 16.2-3.1 in regard to the PSR to the Recertification and State Licensure Survey.

Report Facts
Census Payor Type - Medicare: 2 Census Payor Type - Medicaid: 40 Census Payor Type - Other: 6

Inspection Report

Life Safety
Census: 52 Capacity: 80 Deficiencies: 6 Date: Jul 5, 2023

Visit Reason
An Emergency Preparedness Survey and a Life Safety Code Recertification and State Licensure Survey were conducted to assess compliance with emergency preparedness requirements and life safety code regulations.

Findings
The facility was found not in compliance with emergency preparedness testing requirements, life safety code requirements including delayed egress lock accessibility, hazardous area door self-closure, fire alarm system maintenance, and sprinkler system maintenance. Specific deficiencies included failure to conduct required emergency plan exercises, a delayed egress lock that did not release properly, a hazardous area door without a self-closing device, a propped open hazardous area door, missing smoke detector sensitivity testing documentation, and missing hydraulic nameplate and recalled sprinkler heads in the sprinkler system.

Deficiencies (6)
Failed to conduct required emergency preparedness exercises at least twice per year including unannounced staff drills.
Delayed egress lock on East Hall exit did not release upon pushing the door as required.
Corridor door to converted storage room lacked a self-closing device.
Corridor door to Medical Records office was propped open with a door wedge, preventing proper closure.
Fire alarm system lacked documentation of smoke detector sensitivity testing within the last two years.
Sprinkler system inspection records showed missing hydraulic nameplate and presence of recalled sprinkler heads without evidence of correction.
Report Facts
Certified beds: 80 Census: 52 Deficiencies cited: 6

Employees mentioned
NameTitleContext
Richard JacksonAdministratorFacility administrator present during exit conference
Director of MaintenanceInterviewed and provided information regarding deficiencies and corrective actions

Inspection Report

Annual Inspection
Census: 54 Capacity: 66 Deficiencies: 7 Date: Jun 5, 2023

Visit Reason
This visit was for a Recertification and State Licensure Survey, including a State Residential Licensure Survey conducted from May 30 to June 5, 2023.

Findings
The facility was found to have multiple deficiencies including failure to complete PASARR assessments, update care plans for long-term antibiotic therapy, ensure use of splints and braces as ordered, prevent injury during stand-up lift transfers, maintain catheter hygiene, control psychotropic medication use, and maintain food service sanitation standards.

Deficiencies (7)
Failed to ensure a PASARR was completed when a resident was prescribed an antipsychotic medication.
Failed to update care plans for long-term antibiotic therapy for a resident.
Failed to ensure residents received splint devices as recommended by physical therapy and to follow physician orders for splints and braces.
Failed to ensure a resident was free from injury while using a stand-up lift during transfer, resulting in a fracture.
Failed to ensure indwelling catheter bag and tubing were off the floor to prevent infection risk.
Failed to ensure PRN antianxiety medications were prescribed only for 14 days and reviewed for continued need.
Failed to ensure dishwasher reached and maintained appropriate sanitizing temperatures and ice machine was clean.
Report Facts
Census SNF/NF: 54 Census Residential: 12 Total Capacity: 66 PRN lorazepam administrations: 7 Dishwasher wash temperature: 120 Dishwasher final rinse temperature: 152 Dishwasher wash temperature: 124 Dishwasher final rinse temperature: 152

Employees mentioned
NameTitleContext
R. Gregg JacksonAdministratorSigned the report
LPN 12Witness statement regarding resident transfer incident
CNA 9Witness statement regarding resident transfer incident
CNA 10Witness statement regarding resident transfer incident
CNA 11Witness statement regarding resident transfer incident
ADONAssistant Director of NursingProvided multiple interviews and explanations regarding deficiencies and incidents
LPN 7Interviewed about catheter care
QMA 8Qualified Medication AideObserved catheter care and discussed catheter bag placement
LPN 3Interviewed about resident splint use
LPN 6Interviewed about resident antibiotic use
RN 5Registered NurseInterviewed about resident splint use
CNA 4Certified Nursing AssistantInterviewed about resident splint use
Dietary ManagerInterviewed about dishwasher and ice machine issues

Inspection Report

Follow-Up
Census: 47 Capacity: 80 Deficiencies: 0 Date: Aug 16, 2022

Visit Reason
A Post Survey Revisit (PSR) was conducted to the Emergency Preparedness Survey and the Life Safety Code Recertification and State Licensure Survey originally conducted on 06/21/22.

Findings
At the Emergency Preparedness survey, the facility was found in compliance with Emergency Preparedness Requirements for Medicare and Medicaid Participating Providers and Suppliers. At the Life Safety Code survey, the facility was found in compliance with Requirements for Participation in Medicare/Medicaid, Life Safety from Fire, and the 2012 edition of the National Fire Protection Association (NFPA) 101, Life Safety Code.

Report Facts
Certified beds: 80 Census: 47

Report

Jul 28, 2025

Report

Aug 16, 2024

Report

Jun 5, 2023

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