Milner Community Health Care

Nursing Home, Assisted Living, Independent Living, Nursing Care & Respite Care · Rossville, IN

CMS overall rating

370 E Main St, Rossville, IN 46065 View map

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Milner Community Health Care accepts Medicare and private pay.

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Milner Community Health Care accepts Medicare and private pay.

Overview of Milner Community Health Care

Milner Community Health Care is a 104-bed senior living community operated by Milner Community Health Care, Inc., in Rossville, Indiana. The facility in Clinton County offers a continuum including independent living, assisted living, skilled nursing, and rehabilitation. Medicare and private pay accepted. Occupancy at 56 percent runs below Indiana’s 68.1 percent average, with a declining trend, signaling current availability across care levels.

Staffing is the facility’s standout attribute and the primary driver of its 4-star CMS overall rating. Nurse hours of daily 5h 51m per resident put the facility 65 percent above Indiana’s average, 8th among 287 Indiana SNFs statewide, and weekend RN coverage runs 41 percent above state benchmark. Over four years on file, the facility averaged 6.8 deficiencies per year against Indiana’s 4.2 average, with no immediate jeopardy findings, fines, or enforcement actions, and all complaint investigations returning unsubstantiated. Life safety deficiencies have appeared in both 2023 and 2024 surveys, with recurring issues with delayed egress hardware, hazardous area door closures, and sprinkler system documentation, each corrected on revisit. The June 2023 annual survey cited a resident fracture during a stand-up lift transfer as an actual harm finding, alongside failures to follow splint orders and a dishwasher not reaching sanitizing temperatures. Health inspection and quality measures sub-ratings both land near or slightly above Indiana’s average, consistent with the overall 4-star designation.

To older adults in Clinton County looking for a continuum from independent to skilled nursing care, the community fits. It has staffing depth well above what most Indiana facilities offer.

Facility Direct Line (765) 379-2112 info@milnerhealthcare.org

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to state averages

Total nursing care / resident

5h 51m per day

vs avg

2 of 6 metrics below state avg

Standout metric Weekend RN is +57% above state avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	47m per day	▲ 18% State avg: 40m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	28m per day	▼ 39% State avg: 46m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	2h 49m per day	▲ 24% State avg: 2h 16m per day · National avg: 2h 20m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	3h 53m per day	▲ 20% State avg: 3h 14m per day · National avg: 3h 26m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	0m per day	▼ 88% State avg: 4m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	42m per day	▲ 57% State avg: 27m per day · National avg: 28m per day

Capacity and availability

274 days

104-bed community

A larger shared setting that may offer more common spaces and organized community services.

1 year in operation

A newer community that may feature more recent facilities and programs.

Walk Score: 36 / 100

Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

BBB Rating: A- (Not Accredited)

An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Occupancy

Occupancy rate

56%

Lower than the Indiana average: 68.1%

Occupied beds

58 / 104

Average occupied beds in Indiana homes 70 beds

Facility TypeNursing Home / Skilled Nursing Facility / Nursing Facility Dually Certified

StatusActive

IssuanceDecember 1, 2024

ExpirationNovember 30, 2026

License Number24-000299-1

CMS Certification Number155676

Milner Community Health Care is legally operated by Major Hospital, and administered by Richard Jackson.

Profit StatusNonprofit

SNF/NF (Combined)

80 units

Residential

24 units

Total beds

104 units

Staffing

Key information about the people who lead and staff this community.

Medical DirectorLi William

Director of NursingLisa Fiarito

ContactJason Miller

Rehabilitation Services

Full Care

Fax(765) 379-2942

Minimum Age60

Since 2022 · 4 years of data 39 deficiencies 1 complaint 11 inspections

Inspection Score

2 points above the Indiana average for assisted living residences (83/100)

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. Indiana state average

Overall vs. IN average

Latest Inspection July 28, 2025

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	IN Average	vs. IN Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	39	36	This facility has 8% more total deficiencies than a typical Indiana assisted living residence (39 vs. IN avg 36).↑ 8% worse Rank #199 / 386 Total deficiencies — State benchmarked This home is ranked 199th out of 386 homes in Indiana. Shows this facility's deficiencies compared to the Indiana average among 386 comparable communities in the ranking pool. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.
Deficiencies per year Average deficiencies per year since 2022.	9.8	9	This facility has 9% more deficiencies per year than a typical Indiana assisted living residence (9.8 vs. IN avg 9).↑ 9% worse
Deficiencies per inspection Average deficiencies per inspection.	3.5	1.9	This facility has 84% more deficiencies per inspection than a typical Indiana assisted living residence (3.5 vs. IN avg 1.9).↑ 84% worse Rank #383 / 386 Deficiencies per inspection — State benchmarked This home is ranked 383rd out of 386 homes in Indiana. Shows this facility's deficiencies per inspection compared to the Indiana average among 386 comparable communities in the ranking pool. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	IN Average	vs. IN Avg
Total visits Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits.	11	19	This facility has 42% fewer total visits than a typical Indiana assisted living residence (11 vs. IN avg 19).↓ 42% better
Inspections with deficiencies Inspections that resulted in at least one regulatory deficiency.	5	7	This facility has 29% fewer inspections with deficiencies than a typical Indiana assisted living residence (5 vs. IN avg 7).↓ 29% better
Inspection deficiency rate Percentage of inspections that resulted in at least one deficiency.	45%	37%	This facility has 8 percentage points higher inspection deficiency rate than a typical Indiana assisted living residence (45% vs. IN avg 37%).↑ 8% worse
Inspections Routine, scheduled inspections conducted by state regulators.	3	13	This facility has 77% fewer inspections than a typical Indiana assisted living residence (3 vs. IN avg 13).↓ 77% better

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.	This Facility	IN Average	vs. IN Avg
Total complaints Formal expressions of concern made by residents, families, or staff.	1	5	This facility has 80% fewer total complaints than a typical Indiana assisted living residence (1 vs. IN avg 5).↓ 80% better Rank #1 / 352 Total complaints — State benchmarked This home is ranked 1st out of 352 homes in Indiana. Shows this facility's total complaints compared to the Indiana average among 352 comparable communities in the ranking pool. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.
Complaints per year Average complaints per year since 2022.	0.3	1.3	This facility has 77% fewer complaints per year than a typical Indiana assisted living residence (0.3 vs. IN avg 1.3).↓ 77% better

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on April 16, 2025 found no deficiencies and cleared a complaint investigation with full compliance.
The September 10, 2024 Life Safety survey cited nine deficiencies including obstructed egress, malfunctioning delayed egress locks, sprinkler obstructions, and unsafe electrical use.
The August 16, 2024 Recertification survey found four deficiencies related to medication management, PASARR assessments, and bed rail evaluations, but no deficiencies were cited in the related complaint investigation.

Show Inspection Reports

Inspections since 2022

Total health inspections 3

State average N/A

Last Health inspection on Aug 2024

Total health citations

State average N/A

Citations per inspection

State average N/A

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

All 15 citations resulted from standard inspections.

Breakdown of citation severity (last 4 years)

Critical health citations

In line with State average

State average: N/A

Serious health citations

In line with State average

State average: N/A

0 critical citations State average: N/A

1 serious citation State average: N/A

14 moderate citations State average: N/A

0 minor citations State average: N/A

Citations history (last 4 years)

Pharmacy moderate citation Aug 16, 2024

Corrected

Quality of Care moderate citation Aug 16, 2024

Corrected

Quality of Care moderate citation Aug 16, 2024

Corrected

Care Planning moderate citation Aug 16, 2024

Corrected

Total staff 80

Employees 48

Contractors 32

Staff to resident ratio 1.70 : 1

0% compared with State average

State average ratio: 0 : 0

Avg staff/day 27

Average shift 7.7 hours

0% compared with State average

State average: 0 hours

Total staff hours (quarter) 19,101

Nursing staff breakdown

9 hours

7.7 hours

8.3 hours

Contractor staffing

2,249 contractor hours this quarter

Certified Nursing Assistant: 22 Medical Director: 2 Respiratory Therapy Technician: 2 Occupational Therapy Aide: 1 Physical Therapy Aide: 1 Speech Language Pathologist: 1 Qualified Social Worker: 1 Occupational Therapy Assistant: 1 Physical Therapy Assistant: 1

Staff by category


Certified Nursing Assistant	28	22	50	12,112	92	100%	8.3
Registered Nurse	9	0	9	3,054	92	100%	9
Licensed Practical Nurse	7	0	7	2,088	91	99%	7.7
Administrator	1	0	1	465	62	67%	7.5
Nurse Practitioner	1	0	1	428	59	64%	7.3
Medication Aide/Technician	2	0	2	370	55	60%	6.4
Speech Language Pathologist	0	1	1	247	47	51%	5.3
Physical Therapy Aide	0	1	1	151	45	49%	3.4
Occupational Therapy Assistant	0	1	1	38	18	20%	2.1
Occupational Therapy Aide	0	1	1	37	11	12%	3.3
Respiratory Therapy Technician	0	2	2	36	26	28%	1.4
Medical Director	0	2	2	36	20	22%	1.7
Qualified Social Worker	0	1	1	26	17	18%	1.5
Physical Therapy Assistant	0	1	1	14	17	18%	0.8

50 Certified Nursing Assistant

% of Days 100%

9 Registered Nurse

% of Days 100%

7 Licensed Practical Nurse

% of Days 99%

1 Administrator

% of Days 67%

1 Nurse Practitioner

% of Days 64%

2 Medication Aide/Technician

% of Days 60%

1 Speech Language Pathologist

% of Days 51%

1 Physical Therapy Aide

% of Days 49%

1 Occupational Therapy Assistant

% of Days 20%

1 Occupational Therapy Aide

% of Days 12%

2 Respiratory Therapy Technician

% of Days 28%

2 Medical Director

% of Days 22%

1 Qualified Social Worker

% of Days 18%

1 Physical Therapy Assistant

% of Days 18%

View All Staffing Data

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

High-risk clinical events score 10.8

35% worse than State average

State average: 8.0

Functional decline score 23.8

39% worse than State average

State average: 17.1

Long-stay resident measures

Above average State avg: 4.1

Need for Help with Daily Activities Increased 30.2%

150% worse than State average

State average: 12.0%

Walking Ability Worsened 15.5%

8% worse than State average

State average: 14.4%

Low Risk Residents with Bowel/Bladder Incontinence 25.8%

5% worse than State average

State average: 24.6%

Falls with Major Injury 3.4%

13% better than State average

State average: 3.9%

High Risk Residents with Pressure Ulcers 2.6%

40% better than State average

State average: 4.4%

Urinary Tract Infection 2.3%

90% worse than State average

State average: 1.2%

Lost Too Much Weight 2.6%

54% better than State average

State average: 5.7%

Depressive Symptoms 1.2%

95% better than State average

State average: 24.1%

Antipsychotic Use 10.8%

13% better than State average

State average: 12.4%

Pneumococcal Vaccine 100.0%

7% better than State average

State average: 93.7%

Influenza Vaccine 100.0%

5% better than State average

State average: 95.4%

Hospitalizations per 1,000 days 1.88

18% worse than State average

State average: 1.60

ED visits per 1,000 days 0.83

44% better than State average

State average: 1.48

Short-stay resident measures

Pneumococcal Vaccine 94.8%

16% better than State average

State average: 81.7%

Antipsychotic medication increase 0.0%

100% better than State average

State average: 1.4%

Influenza Vaccine 82.6%

5% better than State average

State average: 79.0%

Falls with major injury 0.0%

100% better than State average

State average: 0.8%

Breakdown by payment type

Medicare

54% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

46% of new residents, often for short stays.

Typical stay 2 - 3 years

Total residents 47

Medicare

10.6% of residents

Medicaid

63.8% of residents

Private pay or other

25.5% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

CCRC

Part of a Continuing Care Retirement Community offering multiple care levels

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for Milner Community Health Care from 2012–2023, based on CMS SNF Cost Reports.

Occupancy Rate 62.6% ↑ 2.4pp vs 2022

Net Patient Income -$1.5M ↓ ~$744.3K vs 2022

Payroll Costs $3.7M ↑ ~$147.1K vs 2022

Operating Margin -24.3% ↓ 12.0pp vs 2022

Metric	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023
Occupancy %	81.3%	76.9%	80.5%	73.3%	73.2%	70.1%	67.1%	68.5%	70.1%	70.7%	60.2%	62.6%
Beds	104	104	104	104	104	104	104	104	104	104	104	104
Net Income	-$446,563	-$244,769	$548,623	$356,211	-$26,719	-$30,497	-$770,088	-$159,545	$181,543	-$416,814	-$733,685	-$1,493,733
Gross Revenue	$6,436,331	$6,605,853	$8,118,755	$6,477,200	$6,387,321	$6,524,943	$5,581,834	$6,060,652	$6,660,379	$6,504,159	$6,431,363	$6,611,353
Operating Expenses	$5,859,723	$5,806,810	$6,718,594	$5,759,244	$5,917,493	$5,908,572	$6,017,897	$6,065,080	$6,657,228	$6,808,218	$6,919,251	$7,683,213
Net Patient Income	-$511,661	-$356,145	$481,849	$342,550	-$33,989	-$39,976	-$776,214	-$181,137	-$418,176	-$566,000	-$755,851	-$1,500,155
Net Patient Revenue	$5,348,062	$5,450,665	$7,200,443	$6,101,794	$5,883,504	$5,868,596	$5,241,683	$5,883,943	$6,239,052	$6,242,218	$6,163,400	$6,183,058
Payroll Costs	$3,850,509	$3,752,644	$3,638,663	$3,222,110	$3,303,892	$3,331,769	$3,287,848	$3,146,394	$3,297,257	$3,390,862	$3,541,590	$3,688,712
Operating Margin %	-9.6%	-6.5%	6.7%	5.6%	-0.6%	-0.7%	-14.8%	-3.1%	-6.7%	-9.1%	-12.3%	-24.3%
Medicare %	6.1%	8.2%	5.4%	5.0%	5.3%	5.6%	4.6%	3.6%	3.4%	2.7%	3.7%	5.5%
Medicaid %	61.6%	63.4%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	56.7%	0.0%	0.0%	0.0%
Private %	32.3%	28.4%	94.6%	95.0%	94.7%	94.4%	95.4%	96.4%	39.9%	97.3%	96.3%	94.5%
Net Patient Revenue/Day	$173	$187	$217	$219	$211	$220	$206	$226	$234	$232	$270	$260
Cost/Day	$189	$199	$203	$207	$212	$222	$236	$233	$249	$254	$303	$323
Avg Length of Stay	267.4 days	241.2 days	278.2 days	303.7 days	390.8 days	406.4 days	336.4 days	332.0 days	334.7 days	479.9 days	275.5 days	274.0 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Net patient revenue

$6.2M

Net patient income

-$1.5M

Nonprofit Nonprofit Corporation

Net patient revenue

$6.2M

Net patient income

-$1.5M

Other income

$6.4K

Payroll costs

$3.7M 59.7% of net patient revenue

Other operating costs

$4.0M

Total costs

$7.7M

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Most new residents arrive under Medicare (54% of admissions), and a typical Medicare stay runs around 1 - 2 months.

Coverage residents most often arrive under.

Medicare 54%

Private pay 46%

Coverage residents most often leave under.

Medicare 45%

Private pay 55%

0.0 miles from city center Estimated distance in miles from Rossville's city center to Milner Community Health Care's address, calculated via Google Maps.

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The information below is reported by the Indiana Department of Health, Division of Long Term Care.


Milner Community Health Care	NH AL IL NC RC	Rossville	-	104	A-	36	-
Westminster Village Terre Haute	NH AL IL RC	Terre Haute	-	133	A+	21	1 Bed / 2 Bed
Copper Trace Family-first Senior Living	NH AL MC	Westfield	-	223	-	4	1 Bed / 2 Bed
Christian Care Retirement Community	NH AL IL MC	Bluffton (Toll Gate Heights)	-	145	-	4	1 Bed / 2 Bed / 3 Bed
Majestic Care of Carmel Assisted Living	NH AL IL	Carmel	-	299	A+	60	Studio / 1 Bed / 2 Bed

Nursing Home Explorer

Who is the Director of Nursing at Milner Community Health Care?

Lisa Fiarito is the Director of Nursing at Milner Community Health Care.

Who is the owner of Milner Community Health Care?

Milner Community Health Care is legally operated by Major Hospital, and administered by Richard Jackson.

Is Milner Community Health Care in a walkable area?

Milner Community Health Care has a walk score of 36. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Milner Community Health Care?

According to IN state health department records, Milner Community Health Care's license number is 24-000299-1.

When does Milner Community Health Care's license expire?

According to IN state health department records, Milner Community Health Care's license expires on November 30, 2026.

What is the occupancy rate at Milner Community Health Care?

Milner Community Health Care's occupancy is 56%.

Does Milner Community Health Care operate as a for-profit or non-profit?

Milner Community Health Care is registered as a non-profit in IN.

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Milner Community Health Care

Overview of Milner Community Health Care

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Type Of Units

Staffing

Leadership

Therapy & Rehabilitation

Additional Services

Contact Information

Additional Policies & Features

Contact Milner Community Health Care

Inspection History

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.

Inspections State inspections evaluate whether the facility meets health and safety standards.

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Health Inspection History

Inspections since 2022

Breakdown of citation severity (last 4 years)

Citations history (last 4 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

50 Certified Nursing Assistant

9 Registered Nurse

7 Licensed Practical Nurse

1 Administrator

1 Nurse Practitioner

2 Medication Aide/Technician

1 Speech Language Pathologist

1 Physical Therapy Aide

1 Occupational Therapy Assistant

1 Occupational Therapy Aide

2 Respiratory Therapy Technician

2 Medical Director

1 Qualified Social Worker

1 Physical Therapy Assistant

Penalties and fines

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Facility Characteristics

Programs & Services

Residents Group

Nurse Aide Training

CCRC

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

Who this home usually serves

Mostly short-term rehab stays

Admissions

Discharges

Places of interest near Milner Community Health Care

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