Occupancy rate
56%
18% lower than Indiana averageIndiana average: 68%
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Milner Community Health Care
Nursing Home in Indiana
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Milner Community Health Care
Nursing Home in Indiana
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Milner Community Health Care is located in Rossville, Indiana. It offers independent living, assisted living, full care, and rehabilitation services for older adults. The community is designed for active retired people aged 60 and older.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 8th out of 275 homes in Indiana.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 8th out of 275 homes in Indiana.Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
5h 51m per day
vs Indiana avg
+65%
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
104
Avg. Length of Stay
274 days
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
54% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
46% of new residents, often for short stays.
Typical stay
2 - 3 years
Finances and operations
Governmental community
Operated by county authorities.
Home revenue
$6.6M
Operating deficit
-$1.5M
Governmental community
Operated by county authorities.
Home revenue
$6.6M
Operating deficit
-$1.5M
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$3.0M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$5.1M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$8.1M
104-bed community
A larger shared setting that may offer more common spaces and organized community services.
2 years in operation
A newer community that may feature more recent facilities and programs.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
Occupancy
18% lower than Indiana averageOccupied beds
58 / 104
Average residents
70 per day
Facility TypeMixed Facility (nursing + Residential Care)
IssuanceJanuary 12, 2024
ExpirationNovember 30, 2025
License Number24-000299-1
CMS Certification Number155676
Milner Community Health Care is legally operated by Major Hospital, and administrated by Richard Jackson.
Profit StatusOTHER
SNF/NF (Combined)
80 units
Residential
24 units
Total beds
104 units
Staffing
Key information about the people who lead and staff this community.
Medical DirectorLi William
Director of NursingLISA FIARITO
ContactJason Miller
Rehabilitation Services
Skilled Nursing
Full Care
Rehabilitation
Fax(765) 379-2942
Minimum Age60
Specific ProgramsFull Care, Rehabilitation
Inspection History
In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.
Inspection Overview
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
11 total visits · Indiana avg: 19
Ranked 98th of 388 in Indiana
3
Inspections
Indiana avg: 13
77% below Indiana avg
5
Visits with Citations
Indiana avg: 7
29% below Indiana avg
27
Citations Total
Indiana avg: 34
21% below Indiana avg Ranked 187th of 385
6
Visits without Citations
Indiana avg: 12
50% below Indiana avg
Show Inspection Reports
1 complaint
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
Indiana average: 5 complaints
Latest inspection
Date
April 16, 2025
Complaint Investigation27 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
Indiana average: 34 citations
27 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Indiana average: 36 deficiencies
Inspection Report Summary for Milner Community Health Care
The most recent inspection on April 16, 2025, found no deficiencies related to the complaint investigated. Earlier inspections showed a pattern of deficiencies primarily related to life safety code compliance, including issues with means of egress, sprinkler system maintenance, and fire safety equipment, as well as care coordination concerns such as medication management and PASARR assessments. Complaint investigations were consistently unsubstantiated, with no enforcement actions or fines listed in the available reports. Prior reports noted issues with emergency preparedness exercises, hazardous door closures, and medication labeling, but the facility demonstrated compliance in several follow-up inspections. The overall trend suggests some improvement in life safety and regulatory compliance over time, with recent inspections showing fewer or no deficiencies.
Health Inspection History
Inspections
Total health inspections
3
Indiana average 6
Last Health inspection on Aug 2024
Total health citations
15
Indiana average 25
Citations per inspection
5
Indiana average 4.12
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 15 citations resulted from standard inspections.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Indiana averageIndiana average: 0.2
Serious Health citations
1
1
67% worse than Indiana averageIndiana average: 0.6
0 critical citations
1 serious citation
14 moderate citations
0 minor citations
Citations history (last 3 years)
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Aug 16, 2024
Issues related to medication management, including how drugs are stored, administered, and monitored.
Aug 16, 2024
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Aug 16, 2024
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Aug 16, 2024
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Aug 16, 2024
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Aug 16, 2024
Corrected
Care Planning moderate citation
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Aug 16, 2024
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Aug 16, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Indiana The information below is reported by the Indiana Department of Health, Division of Long Term Care.
Filter by care type
| Adams Woodcrest |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Decatur | 143 | 67.1% | -3% | 3.69 | -10% | +7% | 0 | 2 | 2.0 | 0 | 108 | - | - | Adams County Memorial Hospital | $12.2M | $5.6M | 46.1% | 155747 | ||||
| Adams Heritage |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Monroeville | 61 | 60.7% | -13% | 4.12 | +29% | +20% | 0 | 2 | 1.0 | 0 | 39 | A+ | - | Adams County Memorial Hospital | $5.1M | $2.5M | 49.1% | 155729 | ||||
| Milner Community Health Care |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Rossville | 104 | 58.7% | -15% | 5.86 | -7% | +70% | 0 | 15 | 5.0 | 1 | 47 | A+ | - | Milner Community Health Care, Inc. | $6.6M | $3.0M | 45.6% | 155676 | ||||
| Addison Pointe Health & Rehabilitation Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Chesterton | 100 | 93.0% | +34% | 3.16 | -5% | -8% | 1 | 27 | 4.5 | 1 | 93 | - | - | Dobben, Steven | $15.2M | $5.3M | 34.8% | 155805 | ||||
| Albany Health Care & Rehabilitation Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Albany | 102 | 75.5% | +9% | 3.51 | +4% | +2% | 0 | 19 | 3.2 | 1 | 77 | - | - | Troxwell, Melanie | $12.3M | $4.3M | 35% | 155432 |
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
113
Employees
60
Contractors
53
Staff to resident ratio
2.40:1
2404155% better than Indiana averageIndiana average ratio: 0.00:1
Avg staff/day
33
Average shift
7.6 hours
0% compared with Indiana averageIndiana average: 7.7 hours
Total staff hours (quarter)
22,886
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
10
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.4 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.4 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
10
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
76
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
24.8%
5,666 contractor hours this quarter
Certified Nursing Assistant: 40
Physical Therapy Assistant: 2
Speech Language Pathologist: 2
Respiratory Therapy Technician: 2
Medical Director: 2
Qualified Social Worker: 1
Physical Therapy Aide: 1
Medication Aide/Technician: 1
Occupational Therapy Assistant: 1
Occupational Therapy Aide: 1
Staff by category
| Certified Nursing Assistant | 36 | 40 | 76 | 14,148 | 91 | 100% | 8 |
| Licensed Practical Nurse | 10 | 0 | 10 | 3,283 | 91 | 100% | 8 |
| Registered Nurse | 10 | 0 | 10 | 2,964 | 91 | 100% | 8.4 |
| Administrator | 1 | 0 | 1 | 450 | 60 | 66% | 7.5 |
| RN Director of Nursing | 1 | 0 | 1 | 410 | 57 | 63% | 7.2 |
| Nurse Practitioner | 1 | 0 | 1 | 394 | 54 | 59% | 7.3 |
| Speech Language Pathologist | 0 | 2 | 2 | 391 | 64 | 70% | 5.9 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 330 | 51 | 56% | 6.5 |
| Physical Therapy Aide | 0 | 1 | 1 | 218 | 65 | 71% | 3.4 |
| Qualified Social Worker | 0 | 1 | 1 | 85 | 43 | 47% | 2 |
| Respiratory Therapy Technician | 0 | 2 | 2 | 82 | 39 | 43% | 2.1 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 31 | 15 | 16% | 2.1 |
| Medical Director | 0 | 2 | 2 | 31 | 16 | 18% | 1.9 |
| Occupational Therapy Aide | 0 | 1 | 1 | 29 | 8 | 9% | 3.7 |
| Physical Therapy Assistant | 0 | 2 | 2 | 24 | 28 | 31% | 0.8 |
| Medication Aide/Technician | 0 | 1 | 1 | 15 | 2 | 2% | 7.7 |
76 Certified Nursing Assistant
% of Days
100%
10 Licensed Practical Nurse
% of Days
100%
10 Registered Nurse
% of Days
100%
1 Administrator
% of Days
66%
1 RN Director of Nursing
% of Days
63%
1 Nurse Practitioner
% of Days
59%
2 Speech Language Pathologist
% of Days
70%
1 Clinical Nurse Specialist
% of Days
56%
1 Physical Therapy Aide
% of Days
71%
1 Qualified Social Worker
% of Days
47%
2 Respiratory Therapy Technician
% of Days
43%
1 Occupational Therapy Assistant
% of Days
16%
2 Medical Director
% of Days
18%
1 Occupational Therapy Aide
% of Days
9%
2 Physical Therapy Assistant
% of Days
31%
1 Medication Aide/Technician
% of Days
2%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
47
Medicare
5
10.6% of residents
Medicaid
30
63.8% of residents
Private pay or other
12
25.5% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Nurse Aide Training
State-approved Nurse Aide Training and Competency Evaluation Program on-site
CCRC
Part of a Continuing Care Retirement Community offering multiple care levels
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
10.8
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
10.8
35% worse than Indiana averageIndiana average: 8.0
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
23.8
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
23.8
39% worse than Indiana averageIndiana average: 17.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
30.2%
Percent of long-stay residents whose need for help with daily activities has increased
30.2%
150% worse than Indiana averageIndiana average: 12.0%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
15.5%
Percent of long-stay residents whose ability to move independently worsened
15.5%
8% worse than Indiana averageIndiana average: 14.4%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
25.8%
Percent of low risk long-stay residents who lose control of their bowels or bladder
25.8%
5% worse than Indiana averageIndiana average: 24.6%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
3.4%
Percent of long-stay residents experiencing one or more falls with major injury
3.4%
13% better than Indiana averageIndiana average: 3.9%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
2.6%
Percent of long-stay high risk residents with pressure ulcers
2.6%
40% better than Indiana averageIndiana average: 4.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
2.3%
Percent of long-stay residents with a urinary tract infection
2.3%
90% worse than Indiana averageIndiana average: 1.2%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
2.6%
Percent of long-stay residents who lose too much weight
2.6%
54% better than Indiana averageIndiana average: 5.7%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
1.2%
Percent of long-stay residents who have depressive symptoms
1.2%
95% better than Indiana averageIndiana average: 24.1%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
10.8%
Percent of long-stay residents who received an antipsychotic medication
10.8%
13% better than Indiana averageIndiana average: 12.4%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
7% better than Indiana averageIndiana average: 93.7%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
5% better than Indiana averageIndiana average: 95.4%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
94.8%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
94.8%
16% better than Indiana averageIndiana average: 81.7%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Indiana averageIndiana average: 1.4%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
82.6%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
82.6%
5% better than Indiana averageIndiana average: 79.0%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Milner Community Health Care based on CMS SNF Cost Reports.
Occupancy Rate
62.6%
↑ 2.4pp vs 2022
Net Income
-$1.5M
↓ ~$760.0K vs 2022
Total Payroll
$3.7M
↑ ~$147.1K vs 2022
Profit Margin
-22.6%
↓ 11.2pp vs 2022
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