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Milner Community Health Care
Nursing Home, Assisted Living, Independent Living, Respite Care & Skilled Nursing · Rossville, IN
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

Milner Community Health Care

Nursing Home, Assisted Living, Independent Living, Respite Care & Skilled Nursing · Rossville, IN
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
370 E Main St, Rossville, IN 46065 View map Calculator: See prices in your area
Milner Community Health Care accepts Medicare and private pay.
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Milner Community Health Care accepts Medicare and private pay.

Overview of Milner Community Health Care

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Milner Community Health Care is a 104-bed senior living community operated by Milner Community Health Care, Inc., in Rossville, Indiana. The facility in Clinton County offers a continuum including independent living, assisted living, skilled nursing, and rehabilitation. Medicare and private pay accepted. Occupancy at 56 percent runs below Indiana’s 68.1 percent average, with a declining trend, signaling current availability across care levels.

Staffing is the facility’s standout attribute and the primary driver of its 4-star CMS overall rating. Nurse hours of daily 5h 51m per resident put the facility 65 percent above Indiana’s average, 8th among 287 Indiana SNFs statewide, and weekend RN coverage runs 41 percent above state benchmark. Over four years on file, the facility averaged 6.8 deficiencies per year against Indiana’s 4.2 average, with no immediate jeopardy findings, fines, or enforcement actions, and all complaint investigations returning unsubstantiated. Life safety deficiencies have appeared in both 2023 and 2024 surveys, with recurring issues with delayed egress hardware, hazardous area door closures, and sprinkler system documentation, each corrected on revisit. The June 2023 annual survey cited a resident fracture during a stand-up lift transfer as an actual harm finding, alongside failures to follow splint orders and a dishwasher not reaching sanitizing temperatures. Health inspection and quality measures sub-ratings both land near or slightly above Indiana’s average, consistent with the overall 4-star designation.

To older adults in Clinton County looking for a continuum from independent to skilled nursing care, the community fits. It has staffing depth well above what most Indiana facilities offer.

Facility Direct Line (765) 379-2112
Facility Direct Line (765) 379-2112 info@milnerhealthcare.org
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Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▲ 29.7% Above IN avg. ▲ 29.7% Above IN avg.IN average: 3.1Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▲ 42.5% Above IN avg. ▲ 42.5% Above IN avg.IN average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▲ 62.7% Above IN avg. ▲ 62.7% Above IN avg.IN average: 2.5Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▼ 26.6% Below IN avg. ▼ 26.6% Below IN avg.IN average: 4.1Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day vs Indiana averages

Rank #26 / 275Nurse hours — State benchmarkedThis home is ranked 26th out of 275 homes we track in Indiana for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the Indiana average, with a ranking across 275 Indiana facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Total nursing care Info This home is ranked 26th out of 275 homes we track in Indiana for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.

4h 29m

30% above state avg
Staff type
Hours / day / resident
vs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
59m
+48% State avg: 40m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
29m
−36% State avg: 46m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
3h 1m
+33% State avg: 2h 16m per day · National avg: 2h 20m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
4h 18m
+33% State avg: 3h 14m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
1m
−87% State avg: 4m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
41m
+53% State avg: 27m per day · National avg: 28m per day

2 of 6 metrics below state avg

Standout metric: Weekend RN is +53% above Indiana average

By The Numbers

Community insights.

Bed count Info A larger shared setting that may offer more common spaces and organized community services. 104 Rank #224 / 431Bed count — State benchmarkedThis home is ranked 224th out of 431 homes we track in Indiana for bed count. Shows this facility's certified or reported bed count compared to other Indiana facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Medium-capacity home · Offers a balance of services and community atmosphere.

Years of operating Info A newer community that may feature more recent facilities and programs. Rank #156 / 417Years in operation — State benchmarkedThis home is ranked 156th out of 417 homes we track in Indiana for years in operation. Shows how long this facility has been in operation compared to other Indiana facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
1 year
Walk Score Info Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation. Rank #287 / 551Walk Score — State benchmarkedThis home is ranked 287th out of 551 homes we track in Indiana for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Indiana facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
36 / 100
Occupancy rate Info Occupancy lower than 85% suggests more openings may be available. Rank #294 / 410Occupancy rate — State benchmarkedThis home is ranked 294th out of 410 homes we track in Indiana for occupancy. Shows this facility's occupancy rate versus the Indiana average, with its Statewide rank out of 410. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
56% This home usually has availability
Lower than the Indiana average: 68.1%
Occupied beds
58 / 104
Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
274 days
BBB Rating Info An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
A- Not Accredited
How BBB ratings work

About this community

License Details

Facility TypeNursing Home / Skilled Nursing Facility / Nursing Facility Dually Certified
StatusActive
IssuanceDecember 1, 2024
ExpirationNovember 30, 2026
License Number24-000299-1
CMS Certification Number155676

Ownership & Operating Entity

Milner Community Health Care is legally operated by Major Hospital, and administered by Richard Jackson.

Type Of Units

SNF/NF (Combined)
80 units
Residential
24 units
Total beds
104 units

Staffing

Key information about the people who lead and staff this community.

Leadership

Medical DirectorLi William
Director of NursingLisa Fiarito

Therapy & Rehabilitation

1 service
Rehabilitation Services

Additional Services

1 service
Full Care

Contact Information

Fax(765) 379-2942

Additional Policies & Features

Pets not allowed
Minimum Age60

Contact Milner Community Health Care

Inspection History

In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. IN average 0 Worse No metrics in this bucket. 4 Better Metrics better than Indiana average:
• Total deficiencies (18% below)
• Inspections with deficiencies (29% below)
• Total complaints (80% below)
• Complaints per year (77% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityIN Averagevs. IN Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 2733 This facility has 18% fewer total deficiencies than a typical Indiana nursing home (27 vs. IN avg 33).↓ 18% better Rank #178 / 318 Total deficiencies — State benchmarked This home is ranked 178th out of 318 homes we track in Indiana for deficiencies. Shows this facility's deficiencies compared to the Indiana average among 318 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityIN Averagevs. IN Avg
Total visits Info Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits. 319 This facility has had 84% fewer total visits than the Indiana average (3 vs. IN avg 19). More inspections can mean more regulatory scrutiny rather than worse care.↓ 84% fewer
Inspections with deficiencies Info Inspections that resulted in at least one regulatory deficiency. 57 This facility has 29% fewer inspections with deficiencies than a typical Indiana nursing home (5 vs. IN avg 7).↓ 29% better
Inspections Info Routine, scheduled inspections conducted by state regulators. 313 This facility has had 77% fewer inspections than the Indiana average (3 vs. IN avg 13). More inspections can mean more regulatory scrutiny rather than worse care.↓ 77% fewer

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityIN Averagevs. IN Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 15 This facility has 80% fewer total complaints than a typical Indiana nursing home (1 vs. IN avg 5).↓ 80% better Rank #1 / 290 Total complaints — State benchmarked This home is ranked 1st out of 290 homes we track in Indiana for total complaints. Shows this facility's total complaints compared to the Indiana average among 290 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Complaints per year Info Average complaints per year since 2022. 0.31.3 This facility has 77% fewer complaints per year than a typical Indiana nursing home (0.3 vs. IN avg 1.3).↓ 77% better
Show Inspection Reports

CMS Health Inspection History

Federal inspection data published by CMS, covering this home's Medicare and/or Medicaid-certified skilled-nursing/nursing beds only.

Inspections Since 2022 · 4 years of data
Total health inspections 3

State average 6

Last Health inspection on Aug 2024

Total health citations
15 Rank #74 / 278Health citations — State benchmarkedThis home is ranked 74th out of 278 homes we track in Indiana for health citations. Shows this facility's total health deficiency citations benchmarked to the Indiana State average, with a ranking across all 278 IN facilities. Lower citation counts earn a better rank.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average 25

Citations per inspection
5 Rank #197 / 278Citations per inspection — State benchmarkedThis home is ranked 197th out of 278 homes we track in Indiana for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Indiana mean across 278 facilities with citation data. Lower is better.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average 4.12

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

All 15 citations resulted from standard inspections.

Breakdown of citation severity (last 4 years)
Critical health citations
0
100% better than State average

State average: 0.2

Serious health citations
1
67% worse than State average

State average: 0.6

0 critical citations State average: 0.2
1 serious citation State average: 0.6
14 moderate citations State average: 23.8
0 minor citations State average: 0.4
Citations history (last 4 years)
Pharmacy moderate citation Aug 16, 2024
Corrected
Quality of Care moderate citation Aug 16, 2024
Corrected
Quality of Care moderate citation Aug 16, 2024
Corrected
Care Planning moderate citation Aug 16, 2024
Corrected

Data sourced from CMS Health Deficiencies reports, which cover the Medicare and/or Medicaid-certified skilled-nursing and nursing beds and no other part of the community. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 80
Employees 48
Contractors 32
Staff to resident ratio 1.70 : 1
1702028% more staff per resident than Indiana average
Indiana average ratio: 0.00 : 1 Indiana average ratio: 0.00 : 1See full Indiana ranking
Avg staff/day 27
Average shift 7.7 hours
0% compared with Indiana average
Indiana average: 7.7 hours Indiana average shift: 7.7 hoursSee full Indiana ranking
Total staff hours (quarter) 19,101

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info All 9 RN Staff are full-time employees. No contractors work on this role. 9
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info All 7 LPN Staff are full-time employees. No contractors work on this role. 7
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.7 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info 50 total: 28 full-time employees and 22 contractors. 50
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.3 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

11.8%

2,249 contractor hours this quarter

Certified Nursing Assistant: 22 Medical Director: 2 Respiratory Therapy Technician: 2 Occupational Therapy Aide: 1 Physical Therapy Aide: 1 Speech Language Pathologist: 1 Qualified Social Worker: 1 Occupational Therapy Assistant: 1 Physical Therapy Assistant: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant28225012,11292100%8.3
Registered Nurse9093,05492100%9
Licensed Practical Nurse7072,0889199%7.7
Administrator1014656267%7.5
Nurse Practitioner1014285964%7.3
Medication Aide/Technician2023705560%6.4
Speech Language Pathologist0112474751%5.3
Physical Therapy Aide0111514549%3.4
Occupational Therapy Assistant011381820%2.1
Occupational Therapy Aide011371112%3.3
Respiratory Therapy Technician022362628%1.4
Medical Director022362022%1.7
Qualified Social Worker011261718%1.5
Physical Therapy Assistant011141718%0.8
50 Certified Nursing Assistant
% of Days 100%
9 Registered Nurse
% of Days 100%
7 Licensed Practical Nurse
% of Days 99%
1 Administrator
% of Days 67%
View All Staffing Data

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 10.8
35% worse than Indiana average

Indiana average: 8.0

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 23.8
39% worse than Indiana average

Indiana average: 17.1

Long-stay resident measures
Average Indiana avg: 4.1 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 30.2%
150% worse than Indiana average

Indiana average: 12.0%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 15.5%
8% worse than Indiana average

Indiana average: 14.4%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 25.8%
5% worse than Indiana average

Indiana average: 24.6%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 3.4%
13% better than Indiana average

Indiana average: 3.9%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 2.6%
40% better than Indiana average

Indiana average: 4.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 2.3%
90% worse than Indiana average

Indiana average: 1.2%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 2.6%
54% better than Indiana average

Indiana average: 5.7%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 1.2%
95% better than Indiana average

Indiana average: 24.1%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 10.8%
13% better than Indiana average

Indiana average: 12.4%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
7% better than Indiana average

Indiana average: 93.7%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
5% better than Indiana average

Indiana average: 95.4%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 1.88
18% worse than Indiana average

Indiana average: 1.60

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 0.83
44% better than Indiana average

Indiana average: 1.48

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 94.8%
16% better than Indiana average

Indiana average: 81.7%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.0%
100% better than Indiana average

Indiana average: 1.4%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 82.6%
5% better than Indiana average

Indiana average: 79.0%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than Indiana average

Indiana average: 0.8%

Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.

Breakdown by payment type

Medicare

54% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

46% of new residents, often for short stays.

Typical stay 2 - 3 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 47
Medicare
5
10.6% of residents
Medicaid
30
63.8% of residents
Private pay or other
12
25.5% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

CCRC

Part of a Continuing Care Retirement Community offering multiple care levels

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Nonprofit
Nonprofit Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$6.2M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$1.5M
Nonprofit Nonprofit Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$6.2M Rank #213 / 268Net patient revenue — State benchmarkedThis home is ranked 213th out of 268 homes we track in Indiana. Shows this facility's net patient revenue compared to the Indiana average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$1.5M
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$6.4K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #184 / 268Payroll costs — State benchmarkedThis home is ranked 184th out of 268 homes we track in Indiana. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Indiana average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
$3.7M 59.7% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #42 / 268Payroll % of net patient revenue — State benchmarkedThis home is ranked 42nd out of 268 homes we track in Indiana. Shows payroll as a percentage of net patient revenue versus the Indiana average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$4.0M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$7.7M
How we calculate these figures

This home is administered by Richard Jackson.

This home is owned by Milner Community Health Care, Inc

Certified by the Centers for Medicare & Medicaid Services authority — CMS Certification Number: 155676

Show certification details

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Most new residents arrive under Medicare (54% of admissions), and a typical Medicare stay runs around 1 - 2 months.

Admissions
52 total

Coverage residents most often arrive under.

Medicare 54%
Private pay 46%
Discharges
72 total

Coverage residents most often leave under.

Medicare 45%
Private pay 55%

Admissions and discharges reflect care patterns over time — they are not used to rate this facility.

How we assess these insights

Places of interest near Milner Community Health Care

Address 0.0 miles from city center Info Estimated distance in miles from Rossville's city center to Milner Community Health Care's address, calculated via Google Maps.

Calculate Travel Distance to Milner Community Health Care

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Address

Compare Nursing Homes around the area

Info below is compiled from CMS reports & the IN Dept. of Health (IDOH), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Indiana average is: 51.1% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
Westminster Village Muncie ★ ★ ★ ★ ★
NH
AL
IL
SNF
Muncie
303
Facility 303
IN AVG 116
Rank #5 / 431
83.8%
Facility 83.8%
IN AVG 66.9%
Rank #75 / 410
+25%
4.67
Facility 4.67
IN AVG 3.44
Rank #18 / 275
 ★ ★ ★ ★ ☆ ★ ★ ★ ★ ★ ★ ★ ★ ★ ☆ +3%+36%
$0
Facility $0
IN AVG $31.4k
Rank #1 / 278
12
Facility 12
IN AVG 25.0
Rank #50 / 278
3.0
Facility 3.0
IN AVG 4.1
Rank #80 / 278
-254A+
6
Facility 6
IN AVG 40
Rank #508 / 551
Mary Crutcher
$14.5MFiscal year ending 06/2024
Facility $14.5MFiscal year ending 06/2024
IN AVG $10.5M
Rank #51 / 268
$10.2MFiscal year ending 06/2024
Facility $10.2MFiscal year ending 06/2024
IN AVG $5.2M
Rank #14 / 268
70.4%Fiscal year ending 06/2024
Facility 70.4%Fiscal year ending 06/2024
IN AVG 51.1%
Rank #13 / 268
155170
Lutheran Life Villages ★ ★ ★ ★ ★
NH
AL
IL
MC
SNF
Kendallville
99
Facility 99
IN AVG 116
Rank #251 / 431
76.8%
Facility 76.8%
IN AVG 66.9%
Rank #125 / 410
+15%
4.17
Facility 4.17
IN AVG 3.44
Rank #39 / 275
 ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ +28%+21%
$0
Facility $0
IN AVG $31.4k
Rank #1 / 278
7
Facility 7
IN AVG 25.0
Rank #22 / 278
2.3
Facility 2.3
IN AVG 4.1
Rank #39 / 278
-76-
71
Facility 71
IN AVG 40
Rank #62 / 551
Alexander Kiefer
$8.8MFiscal year ending 12/2023
Facility $8.8MFiscal year ending 12/2023
IN AVG $10.5M
Rank #162 / 268
$5.2MFiscal year ending 12/2023
Facility $5.2MFiscal year ending 12/2023
IN AVG $5.2M
Rank #116 / 268
59.1%Fiscal year ending 12/2023
Facility 59.1%Fiscal year ending 12/2023
IN AVG 51.1%
Rank #47 / 268
155744
Christian Care Retirement Community ★ ★ ★ ★ ★
NH
AL
IL
MC
SNF
Bluffton (Toll Gate Heights)
145
Facility 145
IN AVG 116
Rank #100 / 431
40.0%
Facility 40.0%
IN AVG 66.9%
Rank #386 / 410
-40%
4.97
Facility 4.97
IN AVG 3.44
Rank #14 / 275
 ★ ★ ★ ★ ☆ ★ ★ ★ ★ ★ ★ ★ ★ ★ ☆ +7%+45%
$0
Facility $0
IN AVG $31.4k
Rank #1 / 278
2
Facility 2
IN AVG 25.0
Rank #2 / 278
1.0
Facility 1.0
IN AVG 4.1
Rank #1 / 278
-58-
4
Facility 4
IN AVG 40
Rank #526 / 551
Leon Gerber
$6.9MFiscal year ending 12/2023
Facility $6.9MFiscal year ending 12/2023
IN AVG $10.5M
Rank #198 / 268
$5.7MFiscal year ending 12/2023
Facility $5.7MFiscal year ending 12/2023
IN AVG $5.2M
Rank #87 / 268
83.2%Fiscal year ending 12/2023
Facility 83.2%Fiscal year ending 12/2023
IN AVG 51.1%
Rank #5 / 268
155701
Mount Vernon Nursing and Rehabilitation ★ ★ ★ ★ ★
NH
AL
MC
SNF
Mount Vernon
66
Facility 66
IN AVG 116
Rank #353 / 431
77.3%
Facility 77.3%
IN AVG 66.9%
Rank #118 / 410
+16%
3.40
Facility 3.40
IN AVG 3.44
Rank #121 / 275
 ★ ★ ★ ★ ☆ ★ ★ ★ ☆ ☆ ★ ★ ★ ★ ★ -16%-1%
$0
Facility $0
IN AVG $31.4k
Rank #1 / 278
12
Facility 12
IN AVG 25.0
Rank #50 / 278
4.0
Facility 4.0
IN AVG 4.1
Rank #149 / 278
-51-
62
Facility 62
IN AVG 40
Rank #131 / 551
Brian Bailey
$7.0MFiscal year ending 12/2023
Facility $7.0MFiscal year ending 12/2023
IN AVG $10.5M
Rank #197 / 268
$4.2MFiscal year ending 12/2023
Facility $4.2MFiscal year ending 12/2023
IN AVG $5.2M
Rank #162 / 268
59.5%Fiscal year ending 12/2023
Facility 59.5%Fiscal year ending 12/2023
IN AVG 51.1%
Rank #44 / 268
155342
Milner Community Health Care ★ ★ ★ ★ ☆
NH
AL
IL
RC
SNF
Rossville
104
Facility 104
IN AVG 116
Rank #224 / 431
55.8%
Facility 55.8%
IN AVG 66.9%
Rank #294 / 410
-17%
4.48
Facility 4.48
IN AVG 3.44
Rank #26 / 275
 ★ ★ ★ ★ ☆ ★ ★ ★ ★ ☆ ★ ★ ★ ☆ ☆ +15%+30%
$0
Facility $0
IN AVG $31.4k
Rank #1 / 278
15
Facility 15
IN AVG 25.0
Rank #74 / 278
5.0
Facility 5.0
IN AVG 4.1
Rank #197 / 278
158A-
36
Facility 36
IN AVG 40
Rank #287 / 551
Milner Community Health Care, Inc
$6.2MFiscal year ending 12/2023
Facility $6.2MFiscal year ending 12/2023
IN AVG $10.5M
Rank #213 / 268
$3.7MFiscal year ending 12/2023
Facility $3.7MFiscal year ending 12/2023
IN AVG $5.2M
Rank #184 / 268
59.7%Fiscal year ending 12/2023
Facility 59.7%Fiscal year ending 12/2023
IN AVG 51.1%
Rank #42 / 268
155676
Nursing Home Explorer

Frequently Asked Questions about Milner Community Health Care

Who is the Director of Nursing at Milner Community Health Care?

Lisa Fiarito is the Director of Nursing at Milner Community Health Care.

Who is the owner of Milner Community Health Care?

Milner Community Health Care is legally operated by Major Hospital, and administered by Richard Jackson.

Is Milner Community Health Care in a walkable area?

Milner Community Health Care has a walk score of 36. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Milner Community Health Care?

According to IN state health department records, Milner Community Health Care's license number is 24-000299-1.

When does Milner Community Health Care's license expire?

According to IN state health department records, Milner Community Health Care's license expires on November 30, 2026.

What is the occupancy rate at Milner Community Health Care?

Milner Community Health Care's occupancy is 56%.

How long has Milner Community Health Care been in business?

Milner Community Health Care has been operating for approximately 1 year, based on available licensing and registration records.

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