Milner Community Health Care
Nursing Home, Assisted Living, Independent Living, Respite Care & Skilled Nursing · Rossville, IN
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

Milner Community Health Care

Nursing Home, Assisted Living, Independent Living, Respite Care & Skilled Nursing · Rossville, IN
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
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Milner Community Health Care accepts Medicare and private pay.

Inspection History

In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.

Since 2022 · 4 years of data 39 deficiencies 1 complaint 11 inspections
Inspection Score Info A composite 0–100 score combining this facility's inspections, deficiencies, complaints, and enforcement actions relative to the Indiana state average. The score below shows how many points this facility sits above or below the typical Indiana nursing home score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.

2 points above the Indiana average for nursing homes (83/100)

Rank #126 / 392 in Indiana Inspection Score — State benchmarked This home is ranked 126th out of 392 homes in Indiana for inspection score. Shows this facility's inspection score compared to the Indiana average among 392 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking. This is a proprietary Assisted Living Magazine score. Inspection score: 85 out of 100. Letter grade B. 2 points above the Indiana average for nursing homes (83/100)

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. Indiana state average
Overall vs. IN average 3 Worse Metrics worse than Indiana average:
• Total deficiencies (8% above)
• Deficiencies per inspection (84% above)
• Inspection deficiency rate (22% above)
4 Better Metrics better than Indiana average:
• Inspections with deficiencies (29% below)
• Inspections (77% below)
• Total complaints (80% below)
• Complaints per year (77% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityIN Averagevs. IN Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 3936 This facility has 8% more total deficiencies than a typical Indiana nursing home (39 vs. IN avg 36).↑ 8% worse Rank #182 / 312 Total deficiencies — State benchmarked This home is ranked 182nd out of 312 homes in Indiana for deficiencies. Shows this facility's deficiencies compared to the Indiana average among 312 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.
Deficiencies per inspection Info Average deficiencies per inspection. 3.51.9 This facility has 84% more deficiencies per inspection than a typical Indiana nursing home (3.5 vs. IN avg 1.9).↑ 84% worse Rank #309 / 312 Deficiencies per inspection — State benchmarked This home is ranked 309th out of 312 homes in Indiana for deficiencies per inspection. Shows this facility's deficiencies per inspection compared to the Indiana average among 312 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityIN Averagevs. IN Avg
Total visits Info Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits. 1119 This facility has had 42% fewer total visits than the Indiana average (11 vs. IN avg 19). More inspections can mean more regulatory scrutiny rather than worse care.↓ 42% fewer
Inspections with deficiencies Info Inspections that resulted in at least one regulatory deficiency. 57 This facility has 29% fewer inspections with deficiencies than a typical Indiana nursing home (5 vs. IN avg 7).↓ 29% better
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 45%37% This facility has 8 percentage points higher inspection deficiency rate than a typical Indiana nursing home (45% vs. IN avg 37%).↑ 8% worse
Inspections Info Routine, scheduled inspections conducted by state regulators. 313 This facility has 77% fewer inspections than a typical Indiana nursing home (3 vs. IN avg 13).↓ 77% better

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityIN Averagevs. IN Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 15 This facility has 80% fewer total complaints than a typical Indiana nursing home (1 vs. IN avg 5).↓ 80% better Rank #1 / 288 Total complaints — State benchmarked This home is ranked 1st out of 288 homes in Indiana for total complaints. Shows this facility's total complaints compared to the Indiana average among 288 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.
Complaints per year Info Average complaints per year since 2022. 0.31.3 This facility has 77% fewer complaints per year than a typical Indiana nursing home (0.3 vs. IN avg 1.3).↓ 77% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The most recent inspection on April 16, 2025 found no deficiencies and cleared a complaint investigation with full compliance.
  • The September 10, 2024 Life Safety survey cited nine deficiencies including obstructed egress, malfunctioning delayed egress locks, sprinkler obstructions, and unsafe electrical use.
  • The August 16, 2024 Recertification survey found four deficiencies related to medication management, PASARR assessments, and bed rail evaluations, but no deficiencies were cited in the related complaint investigation.

Health Inspection History

Inspections since 2022
Total health inspections 3

State average 6


Last Health inspection on Aug 2024

Total health citations
15 Rank #76 / 282Health citations — State benchmarkedThis home is ranked 76th out of 282 homes in Indiana for health citations. Shows this facility's total health deficiency citations benchmarked to the Indiana State average, with a ranking across all 282 IN facilities. Lower citation counts earn a better rank.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average 25

Citations per inspection
5 Rank #199 / 282Citations per inspection — State benchmarkedThis home is ranked 199th out of 282 homes in Indiana for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Indiana mean across 282 facilities with citation data. Lower is better.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average 4.12


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

All 15 citations resulted from standard inspections.

Breakdown of citation severity (last 4 years)
Critical health citations
0
100% better than State average

State average: 0.2


Serious health citations
1
67% worse than State average

State average: 0.6

0 critical citations State average: 0.2

1 serious citation State average: 0.6

14 moderate citations State average: 23.8

0 minor citations State average: 0.4
Citations history (last 4 years)
Pharmacy moderate citation Aug 16, 2024
Corrected

Quality of Care moderate citation Aug 16, 2024
Corrected

Quality of Care moderate citation Aug 16, 2024
Corrected

Care Planning moderate citation Aug 16, 2024
Corrected

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 80
Employees 48
Contractors 32
Staff to resident ratio 1.70 : 1
1702028% more staff per resident than Indiana average
Indiana average ratio: 0.00 : 1 Indiana average ratio: 0.00 : 1See full Indiana ranking
Avg staff/day 27
Average shift 7.7 hours
0% compared with Indiana average
Indiana average: 7.7 hours Indiana average shift: 7.7 hoursSee full Indiana ranking
Total staff hours (quarter) 19,101

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info All 9 RN Staff are full-time employees. No contractors work on this role. 9
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info All 7 LPN Staff are full-time employees. No contractors work on this role. 7
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.7 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info 50 total: 28 full-time employees and 22 contractors. 50
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.3 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

11.8%

2,249 contractor hours this quarter

Certified Nursing Assistant: 22 Medical Director: 2 Respiratory Therapy Technician: 2 Occupational Therapy Aide: 1 Physical Therapy Aide: 1 Speech Language Pathologist: 1 Qualified Social Worker: 1 Occupational Therapy Assistant: 1 Physical Therapy Assistant: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant28225012,11292100%8.3
Registered Nurse9093,05492100%9
Licensed Practical Nurse7072,0889199%7.7
Administrator1014656267%7.5
Nurse Practitioner1014285964%7.3
Medication Aide/Technician2023705560%6.4
Speech Language Pathologist0112474751%5.3
Physical Therapy Aide0111514549%3.4
Occupational Therapy Assistant011381820%2.1
Occupational Therapy Aide011371112%3.3
Respiratory Therapy Technician022362628%1.4
Medical Director022362022%1.7
Qualified Social Worker011261718%1.5
Physical Therapy Assistant011141718%0.8
50 Certified Nursing Assistant
% of Days 100%
9 Registered Nurse
% of Days 100%
7 Licensed Practical Nurse
% of Days 99%
1 Administrator
% of Days 67%
1 Nurse Practitioner
% of Days 64%
2 Medication Aide/Technician
% of Days 60%
1 Speech Language Pathologist
% of Days 51%
1 Physical Therapy Aide
% of Days 49%
1 Occupational Therapy Assistant
% of Days 20%
1 Occupational Therapy Aide
% of Days 12%
2 Respiratory Therapy Technician
% of Days 28%
2 Medical Director
% of Days 22%
1 Qualified Social Worker
% of Days 18%
1 Physical Therapy Assistant
% of Days 18%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 10.8
35% worse than Indiana average

Indiana average: 8.0

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 23.8
39% worse than Indiana average

Indiana average: 17.1

Long-stay resident measures
Above average Indiana avg: 4.1 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 30.2%
150% worse than Indiana average

Indiana average: 12.0%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 15.5%
8% worse than Indiana average

Indiana average: 14.4%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 25.8%
5% worse than Indiana average

Indiana average: 24.6%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 3.4%
13% better than Indiana average

Indiana average: 3.9%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 2.6%
40% better than Indiana average

Indiana average: 4.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 2.3%
90% worse than Indiana average

Indiana average: 1.2%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 2.6%
54% better than Indiana average

Indiana average: 5.7%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 1.2%
95% better than Indiana average

Indiana average: 24.1%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 10.8%
13% better than Indiana average

Indiana average: 12.4%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
7% better than Indiana average

Indiana average: 93.7%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
5% better than Indiana average

Indiana average: 95.4%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 1.88
18% worse than Indiana average

Indiana average: 1.60

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 0.83
44% better than Indiana average

Indiana average: 1.48

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 94.8%
16% better than Indiana average

Indiana average: 81.7%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.0%
100% better than Indiana average

Indiana average: 1.4%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 82.6%
5% better than Indiana average

Indiana average: 79.0%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than Indiana average

Indiana average: 0.8%

Breakdown by payment type

Medicare

54% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

46% of new residents, often for short stays.

Typical stay 2 - 3 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 47
Medicare
5
10.6% of residents
Medicaid
30
63.8% of residents
Private pay or other
12
25.5% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

CCRC

Part of a Continuing Care Retirement Community offering multiple care levels

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Nonprofit
Nonprofit Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$6.2M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$1.5M
Nonprofit Nonprofit Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$6.2M Rank #220 / 282Revenue — State benchmarkedThis home is ranked 220th out of 282 homes in Indiana for revenue. Shows this facility's annual revenue compared to the Indiana average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$1.5M
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$6.4K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #217 / 282Payroll — State benchmarkedThis home is ranked 217th out of 282 homes in Indiana for payroll. Shows total annual staff payroll benchmarked to the Indiana average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$3.7M 59.7% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #81 / 282Payroll % — State benchmarkedThis home is ranked 81st out of 282 homes in Indiana for payroll %. Shows payroll as a percentage of revenue versus the Indiana average. Well-run Indiana facilities typically land around 54–68% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$4.0M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$7.7M

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Most new residents arrive under Medicare (54% of admissions), and a typical Medicare stay runs around 1 - 2 months.

Admissions
52 total

Coverage residents most often arrive under.

Medicare 54%
Private pay 46%
Discharges
72 total

Coverage residents most often leave under.

Medicare 45%
Private pay 55%

Places of interest near Milner Community Health Care

Address 0.0 miles from city center Info Estimated distance in miles from Rossville's city center to Milner Community Health Care's address, calculated via Google Maps.

Calculate Travel Distance to Milner Community Health Care

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Address

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Frequently Asked Questions about Milner Community Health Care

Who is the Director of Nursing at Milner Community Health Care?

Lisa Fiarito is the Director of Nursing at Milner Community Health Care.

Who is the owner of Milner Community Health Care?

Milner Community Health Care is legally operated by Major Hospital, and administered by Richard Jackson.

Is Milner Community Health Care in a walkable area?

Milner Community Health Care has a walk score of 36. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Milner Community Health Care?

According to IN state health department records, Milner Community Health Care's license number is 24-000299-1.

When does Milner Community Health Care's license expire?

According to IN state health department records, Milner Community Health Care's license expires on November 30, 2026.

What is the occupancy rate at Milner Community Health Care?

Milner Community Health Care's occupancy is 56%.

How long has Milner Community Health Care been in business?

Milner Community Health Care has been operating for approximately 1 year, based on available licensing and registration records.

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