Inspection Reports for
Montrose Health Center INC

400 South 7th Street, Montrose, IA, 526390248

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Deficiencies (last 6 years)

Deficiencies (over 6 years) 8.3 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

89% worse than Iowa average
Iowa average: 4.4 deficiencies/year

Deficiencies per year

32 24 16 8 0
2020
2021
2022
2023
2024
2025

Occupancy

Latest occupancy rate 82% occupied

Based on a October 2025 inspection.

This facility has shown a steady increase in demand based on occupancy rates.

Occupancy rate over time

40% 60% 80% 100% 120% Feb 2020 Nov 2020 Nov 2022 Apr 2024 Oct 2025

Inspection Report

Plan of Correction
Deficiencies: 0 Date: Dec 4, 2025

Visit Reason
The document is a statement of deficiencies and plan of correction related to a survey ending on October 2, 2025, with certification of compliance effective October 9, 2025.

Findings
The facility was found to be in substantial compliance based on the credible allegation and plan of correction submitted, resulting in certification of compliance.

Report Facts
Survey end date: Oct 2, 2025 Certification effective date: Oct 9, 2025

Inspection Report

Annual Inspection
Census: 36 Deficiencies: 1 Date: Oct 2, 2025

Visit Reason
The inspection was conducted to assess compliance with regulations regarding feeding tube use and care in the facility.

Findings
The facility failed to administer the correct amount of fluid and liquid nutrition to a resident dependent on tube feeding. Staff did not follow physician orders for feeding tube flushes and nutrition amounts, resulting in under-administration of prescribed fluids and nutrition.

Deficiencies (1)
F 0693: The facility failed to ensure feeding tubes were used only for medical reasons and did not provide appropriate care. Staff administered incorrect amounts of water flushes and liquid nutrition through a PEG tube for Resident #1, contrary to physician orders.
Report Facts
Census: 36 Feeding tube water flush order: 120 Liquid nutrition order: 270 Incorrect liquid nutrition administered: 235

Employees mentioned
NameTitleContext
Registered NurseStaff A administered incorrect feeding tube flushes and nutrition amounts
Advanced Registered Nurse PractitionerConfirmed correct feeding tube flush and nutrition orders
DieticianProvided feeding tube nutrition orders and rationale
Director of NursingConfirmed staff should have followed feeding tube orders

Inspection Report

Annual Inspection
Census: 36 Deficiencies: 1 Date: Oct 2, 2025

Visit Reason
The inspection was conducted as part of the facility's annual recertification survey and investigation of complaint #1729874-C, which did not result in a deficiency.

Complaint Details
Complaint #1729874-C was investigated and did not result in a deficiency.
Findings
The facility failed to administer the correct amount of fluid and liquid nutrition to a resident dependent on tube feeding, based on record review, observations, and staff interviews.

Deficiencies (1)
Facility failed to administer the correct amount of fluid and liquid nutrition to a resident dependent on tube feeding.
Report Facts
Resident census: 36 Deficiency count: 1

Employees mentioned
NameTitleContext
Staff ARegistered Nurse (RN)Administered tube feeding and interviewed regarding feeding orders.
Staff AAdvanced Registered Nurse Practitioner (ARNP)Interviewed regarding nutritional and flushing orders for Resident #1.
Staff ARegistered Nurse (RN)Interviewed about flushing orders and liquid nutrition.
Director of NursingConfirmed staff compliance with orders for liquid nutrition and flushes.

Inspection Report

Complaint Investigation
Deficiencies: 0 Date: May 13, 2025

Visit Reason
A complaint investigation for complaint #125648-C was conducted.

Complaint Details
Complaint #125648-C was investigated and found to be in substantial compliance.
Findings
The facility was found to be in substantial compliance.

Inspection Report

Re-Inspection
Deficiencies: 0 Date: Nov 14, 2024

Visit Reason
A revisit of the survey ending September 9, 2024 was conducted from November 13 to November 14, 2024 to verify correction of previous deficiencies.

Findings
All deficiencies were corrected and the facility is in substantial compliance effective October 8, 2024.

Inspection Report

Complaint Investigation
Census: 36 Deficiencies: 4 Date: Sep 19, 2024

Visit Reason
The inspection was conducted to investigate complaints related to Minimum Data Set (MDS) assessment submission delays, failure to revise resident care plans after incidents and diagnoses, medication administration errors, and accident hazards involving hot liquid burns.

Complaint Details
The complaint investigation substantiated multiple deficiencies including late MDS submissions, inadequate care plan revisions after incidents and diagnoses, medication administration errors, and failure to prevent resident burns from hot liquids.
Findings
The facility failed to submit MDS assessments within required timeframes for one resident, did not revise care plans appropriately for three residents including failure to address hot liquid burns and diabetes management, administered digoxin outside prescribed parameters for one resident, and failed to prevent a resident with impaired cognition from sustaining burns from hot liquids on two occasions.

Deficiencies (4)
F0640: The facility failed to ensure MDS assessments were submitted per required regulatory timeframes for one resident, resulting in late submission of quarterly and death assessments.
F0657: The facility failed to revise resident care plans following a hot liquid spill burn, to address diabetes mellitus diagnosis, and to accurately reflect insulin use related to steroid-induced hyperglycemia for three residents.
F0658: The facility failed to ensure digoxin was administered per physician order, giving medication when resident's pulse was below the hold parameter for one resident.
F0689: The facility failed to prevent a resident with severely impaired cognition from sustaining a second-degree burn from hot liquids on two occasions, resulting in actual harm and documented discomfort.
Report Facts
Resident census: 36 Pulse rate documented below hold parameter: 59 Pulse rate documented below hold parameter: 55 Burn area measurement: 0.4 Burn area measurement: 15 Hot water temperature: 168

Employees mentioned
NameTitleContext
Staff BRegistered Nurse (RN)Interviewed regarding digoxin administration and resident burn treatment
Staff CCertified Nursing Assistant (CNA)Interviewed regarding resident's use of lidded cup and hot tea preferences
Director of Nursing (DON)Director of NursingAcknowledged medication administration errors and discussed resident burn incidents and interventions
MDS CoordinatorProvided information on MDS assessments and care plan interventions
Dietary Manager (DM)Dietary ManagerInterviewed about resident's hot tea preferences and cup interventions
AdministratorFacility AdministratorProvided information on facility policies and interventions related to complaints
Nurse ConsultantInterviewed regarding MDS submissions, care plan revisions, and resident incidents

Inspection Report

Annual Inspection
Census: 36 Deficiencies: 4 Date: Sep 19, 2024

Visit Reason
The inspection was conducted as the facility's annual recertification survey combined with an investigation of complaint #122974-C.

Complaint Details
The visit included investigation of complaint #122974-C. The complaint was substantiated based on findings related to resident care and safety issues.
Findings
The facility failed to meet several regulatory requirements including timely and accurate submission of Minimum Data Set (MDS) assessments, comprehensive care plan revisions, medication administration per physician orders, and ensuring a safe environment free from accident hazards. Specific deficiencies involved incomplete MDS submissions, inadequate care plan updates for residents with diabetes and burns, and failure to prevent a resident burn injury from hot liquid.

Deficiencies (4)
Failure to electronically transmit complete and accurate MDS data within required timeframes.
Care plans were not revised timely or accurately to address residents' needs, including diabetes management and injury care.
Medication administration did not consistently follow physician orders, specifically for digoxin and insulin.
Facility failed to ensure a resident with severely impaired cognition remained free from burn injury caused by hot liquids.
Report Facts
Census: 36 Resident MDS record age: 120 Resident MDS assessment score: 6 Resident MDS assessment score: 15 Resident MDS assessment score: 7 Hot water temperature: 168 Burn area size: 0.4

Inspection Report

Re-Inspection
Deficiencies: 0 Date: May 23, 2024

Visit Reason
A revisit of the survey ending April 25, 2024 was conducted on May 22, 2024 to May 23, 2024 to verify correction of previous deficiencies.

Findings
All deficiencies were corrected and the facility is in substantial compliance effective May 10, 2024.

Inspection Report

Complaint Investigation
Census: 36 Deficiencies: 4 Date: Apr 25, 2024

Visit Reason
The inspection was conducted due to complaints regarding resident-to-resident abuse, failure to provide appropriate care during change in condition, pressure ulcer care, medication errors, and fall management.

Complaint Details
The investigation was complaint-driven focusing on allegations of resident abuse, failure to provide adequate care during condition changes, pressure ulcer management, medication errors, and fall management. Immediate Jeopardy was identified and later removed after corrective actions.
Findings
The facility failed to prevent resident-to-resident altercations, failed to provide timely and appropriate care for residents with change in condition including respiratory distress and falls, failed to prevent and properly manage pressure ulcers, and failed to ensure correct medication administration. Immediate Jeopardy was identified related to failure to respond to respiratory distress and falls.

Deficiencies (4)
F 0600: The facility failed to protect residents from abuse including resident-to-resident altercations involving hitting and wheelchair incidents for multiple residents.
F 0684: The facility failed to provide appropriate assessment and interventions for residents with change in respiratory condition and following an unwitnessed fall, resulting in Immediate Jeopardy.
F 0686: The facility failed to prevent pressure ulcer development, ensure accurate assessment, and implement timely interventions for a resident with a left heel pressure ulcer related to use of a cam boot.
F 0760: The facility failed to ensure a resident received only medications prescribed to them when staff administered medications prescribed to another resident.
Report Facts
Residents present: 36 Deficiencies cited: 4 BIMS scores: 2 BIMS scores: 13 BIMS scores: 15 Pressure ulcer wound measurements: 3.1 Pressure ulcer wound measurements: 2.5

Employees mentioned
NameTitleContext
Staff ELicensed Practical Nurse (LPN)Reported on Resident #18's behaviors and interventions
Staff CRegistered Nurse (RN)Performed wound care for Resident #4
Staff BLicensed Practical Nurse (LPN)/Wound NurseExplained wound status and care for Resident #4
Staff FRegistered Nurse (RN)Responded to Resident #6's unresponsive episode
Staff GCertified Nursing Assistant (CNA)Assisted Resident #3 after fall and reported incident
Director of NursingDirector of Nursing (DON)Provided information on Immediate Jeopardy removal and medication error
Nurse PractitionerNurse Practitioner (NP)Provided expectations for fall assessments and acute respiratory changes

Inspection Report

Complaint Investigation
Census: 36 Deficiencies: 9 Date: Apr 25, 2024

Visit Reason
The inspection was conducted based on complaints and concerns related to resident abuse, pressure ulcer care, medication errors, falls, pain management, catheter care, and staff training deficiencies.

Complaint Details
The visit was complaint-related, triggered by allegations of resident abuse, inadequate care, medication errors, and staff training deficiencies. Substantiation status is not explicitly stated.
Findings
The facility failed to prevent resident-to-resident abuse, ensure accurate MDS assessments, provide timely interventions for changes in condition, prevent pressure ulcer development and worsening, ensure safe wheelchair transport, provide appropriate catheter care and pain management, and maintain adequate staff training. Immediate jeopardy was identified related to failure to promptly identify and intervene in respiratory distress and falls.

Deficiencies (9)
F 0600: The facility failed to protect residents from resident-to-resident abuse including hitting and wheelchair altercations for multiple residents with cognitive impairment.
F 0641: The facility failed to ensure accurate coding of pressure ulcers on the Minimum Data Set (MDS) for one resident.
F 0684: The facility failed to provide appropriate assessment and timely interventions for respiratory distress and an unwitnessed fall resulting in immediate jeopardy to resident health for two residents.
F 0686: The facility failed to prevent pressure ulcer development, ensure accurate assessment, and implement timely interventions for one resident with a chronic pressure ulcer and lacked a pressure ulcer policy.
F 0689: The facility failed to ensure safety by transporting residents in wheelchairs without foot pedals for three residents at risk for falls.
F 0690: The facility failed to identify and notify the provider timely of changes in urine and catheter care for one resident with an indwelling catheter and fecaluria.
F 0697: The facility failed to identify and adequately treat pain related to an open ulcer on a resident's right ankle during wound care, and lacked a pressure ulcer policy.
F 0760: The facility failed to ensure a resident received medications only prescribed to them when staff administered another resident's medications.
F 0940: The facility failed to ensure communication and behavioral health training occurred prior to a staff member working independently with residents.
Report Facts
Census: 36 Deficiencies cited: 9 BIMS scores: 2 Fall risk score: 50 Pressure ulcer size: 6.9

Employees mentioned
NameTitleContext
Staff ELicensed Practical Nurse (LPN)Reported on Resident #18 behaviors and interventions
Staff CRegistered Nurse (RN)Performed wound care and reported pain behaviors for Resident #8
Staff DRegistered Nurse (RN)Rehired nurse found lacking communication and behavioral health training
Director of NursingDirector of Nursing (DON)Provided multiple statements regarding care expectations and deficiencies
Nurse PractitionerNurse Practitioner (NP)Provided clinical expectations and follow-up for pain management and respiratory care

Inspection Report

Annual Inspection
Census: 36 Deficiencies: 9 Date: Apr 25, 2024

Visit Reason
The inspection was conducted as part of the facility's annual recertification survey, investigation of complaints #118424-C, #118693-C, and #119912-I, and a facility-reported incident.

Complaint Details
Complaints #118424-C, #118693-C, and #119912-I were substantiated as part of the investigation.
Findings
The facility was found to have multiple deficiencies including failure to ensure residents were free from abuse and neglect, inaccurate assessments, inadequate quality of care, failure to prevent pressure ulcers, medication errors, and insufficient staff training. Several residents exhibited behavioral issues and physical altercations were documented. The facility failed to provide timely interventions and appropriate pain management for residents with wounds.

Deficiencies (9)
Failure to ensure residents remained free from abuse and neglect, including verbal, mental, sexual, or physical abuse.
Inaccurate coding of pressure ulcers on the Minimum Data Set (MDS) and failure to provide appropriate assessments.
Failure to provide necessary care and services during a change in condition for residents with chronic obstructive pulmonary disease (COPD) and respiratory failure.
Failure to provide adequate treatment and care to prevent pressure ulcers and promote healing.
Failure to ensure residents were free of significant medication errors.
Failure to provide adequate training for staff on communication and behavioral health.
Failure to ensure residents were free from accident hazards, including inadequate supervision and assistance devices to prevent accidents.
Failure to provide adequate pain management related to an open ulcer on a resident's right ankle.
Failure to provide adequate nursing services under 24-hour direction of qualified nurses, including medication and treatment.
Report Facts
Census: 36 Fine Amount: 30000 Fine Amount: 6000 Fine Amount: 8250

Employees mentioned
NameTitleContext
Mallory OrtonFacility AdministratorSigned the citation and plan of correction documents.
Staff ELicensed Practical Nurse (LPN)Reported resident behaviors and provided interventions related to Resident #18.
Staff FRegistered Nurse (RN)Responded to Resident #6's unresponsive episode and assisted with care.
Staff BLicensed Practical Nurse (LPN)Reported on resident falls and nursing expectations.
Staff CRegistered Nurse (RN)Performed wound care and assessments for Resident #8.
Staff GCertified Nursing Assistant (CNA)Assisted with Resident #3 after a fall and reported observations.
Director of Nursing (DON)Director of NursingOversaw nursing interventions, education, and facility responses.
Staff DRegistered Nurse (RN)Involved in medication administration and staff training.
Nurse Practitioner (NP)Nurse PractitionerProvided clinical assessments and communicated with facility staff.

Inspection Report

Re-Inspection
Deficiencies: 0 Date: Jul 26, 2023

Visit Reason
A revisit of the survey ending May 24, 2023 was conducted to verify correction of previous deficiencies.

Findings
All deficiencies identified in the prior survey were corrected and the facility was found to be in substantial compliance effective May 31, 2023.

Inspection Report

Complaint Investigation
Census: 38 Deficiencies: 1 Date: May 24, 2023

Visit Reason
The inspection was conducted due to concerns about the facility's failure to carry out assessments and interventions for changes in condition for residents, specifically Resident #1 and Resident #3.

Complaint Details
The investigation was complaint-driven, focusing on failure to assess and intervene for changes in condition in Resident #1 and Resident #3. The complaint was substantiated with findings of inadequate assessments, delayed emergency response, and poor communication among staff.
Findings
The facility failed to properly assess and intervene for changes in condition in two residents, including delayed response and inadequate documentation following seizure activity for Resident #1, and failure to assess and document concerns related to foul odor and infection signs for Resident #3. Communication breakdowns and lack of timely provider notification were also noted.

Deficiencies (1)
F 0684: The facility failed to provide appropriate treatment and care according to orders and resident preferences for 2 of 3 residents reviewed, including failure to assess and intervene timely after seizure activity and inadequate documentation of assessments.
Report Facts
Residents present: 38 Date of survey completion: May 24, 2023

Employees mentioned
NameTitleContext
Staff ACertified Nursing Assistant (CNA)Reported concerns about Resident #1's unresponsiveness and communicated repeatedly with nursing staff
Staff BRegistered Nurse (RN)Responsible nurse who failed to complete and document assessment for Resident #1
Staff CCertified Medication Assistant (CMA)Took vitals of Resident #1 but did not document findings or notify nurse
Staff DCertified Nursing Assistant (CNA)Assisted with Resident #1 and reported symptoms; also noted foul odor for Resident #3
Staff ERegistered Nurse (RN)Arrived on shift and initiated emergency room transfer for Resident #1
Staff FCertified Nursing Assistant (CNA)Reported foul odor and bloody discharge for Resident #3
Staff GRegistered Nurse (RN)Noted foul odor for Resident #3 and reported to DON
DONDirector of NursingAcknowledged communication breakdown and lack of timely notification regarding Resident #1 and Resident #3
Nurse PractitionerNurse Practitioner (NP)Expected notification of seizure activity and timely updates, which were not received

Inspection Report

Complaint Investigation
Census: 38 Deficiencies: 1 Date: May 24, 2023

Visit Reason
The inspection was conducted as an investigation of complaints #113030-C from May 21, 2023 to May 24, 2023.

Complaint Details
Complaints #113030-C were substantiated based on investigation findings.
Findings
The facility failed to carry out assessments and interventions for a change in condition for 2 of 3 residents reviewed, resulting in substantiated complaints. Deficiencies included lack of timely assessment, documentation, and notification of changes in resident conditions, leading to delayed medical evaluation and treatment.

Deficiencies (1)
Facility failed to carry out assessments and interventions for a change in condition for 2 of 3 residents reviewed.
Report Facts
Census: 38 Complaint number: 113030

Employees mentioned
NameTitleContext
Maury OrtonAdministratorSigned the report on 06/19/2023.
Staff ACertified Nursing Assistant (CNA)Interviewed regarding resident condition and care.
Staff BRegistered Nurse (RN)Interviewed regarding resident care and assessments.
Staff CCertified Medication Assistant (CMA)Interviewed regarding resident care and medication administration.
Staff DCertified Nursing Assistant (CNA)Interviewed regarding resident care.
Staff ERegistered Nurse (RN)Interviewed regarding resident care and emergency response.
Staff FCertified Nursing Assistant (CNA)Interviewed regarding resident care and observations.
Staff GRegistered Nurse (RN)Interviewed regarding resident care and concerns.
Nurse Practitioner (NP)Interviewed regarding notification expectations for seizure activity.
Director of Nursing (DON)Interviewed regarding resident care, assessments, and communication.

Inspection Report

Re-Inspection
Deficiencies: 0 Date: Feb 14, 2023

Visit Reason
A revisit of the survey ending November 9, 2022 was conducted to verify correction of previously cited deficiencies.

Findings
All deficiencies were corrected and the facility is in substantial compliance as of the documented compliance dates, with the latest date being December 14, 2022.

Inspection Report

Annual Inspection
Census: 42 Deficiencies: 6 Date: Nov 9, 2022

Visit Reason
The inspection was conducted as part of the facility's annual recertification survey and investigation of complaint #105400-C from November 1 to November 9, 2022.

Complaint Details
Complaint #105400-C was substantiated. The complaint investigation was part of the annual recertification survey conducted November 1-9, 2022.
Findings
The facility was found to have multiple deficiencies including failure to notify responsible parties of room changes, failure to protect residents from abuse by other residents, failure to report and investigate alleged abuse in a timely manner, incomplete care plans especially related to anticoagulant medication and fall prevention, and inadequate infection control practices. Several residents were involved in incidents of physical abuse and falls, and the facility failed to implement appropriate interventions and documentation.

Deficiencies (6)
Failure to notify responsible party of room change for Resident #16.
Failure to protect residents from physical abuse by other residents (Residents #3, #8, #14, #34, and #42).
Failure to report and investigate alleged abuse involving Residents #15 and #42 timely and thoroughly.
Failure to develop and implement comprehensive care plans for residents, including anticoagulant medication monitoring and fall prevention.
Failure to ensure infection prevention and control program was properly implemented, including cleaning and storage of BiPAP equipment.
Failure to ensure resident environment was free of accident hazards and adequate supervision and assistance devices were provided to prevent accidents.
Report Facts
Resident census: 42 Number of residents reviewed for abuse: 6 Number of residents reviewed for fall interventions: 5 Number of falls for Resident #25: 46 Number of falls for Resident #25 after 8/09/22: 19 Number of residents reviewed for anticoagulant medication monitoring: 5

Inspection Report

Renewal
Census: 32 Deficiencies: 5 Date: Aug 19, 2021

Visit Reason
The inspection was conducted as a Recertification Survey and Facility Reported Incidents review, including incidents #96429 and #97643, to assess compliance with federal regulations.

Findings
The facility failed to develop comprehensive care plans for 3 of 14 residents reviewed, including failure to address medication use, hospice care, catheter care, and related interventions. Observations and interviews confirmed these deficiencies.

Deficiencies (5)
Failed to develop a comprehensive care plan for 3 of 14 residents reviewed, including failure to address anti-coagulant, diuretic, and anti-depressant medication use and interventions.
Care plan failed to document hospice care except for an intervention stating hospice nurse awareness of weight loss.
Care plan failed to document resident receiving Lorazepam and having anxiety and interventions.
Care plan failed to document a urinary catheter and interventions for Resident #24.
Facility lacked a Care Plan policy.
Report Facts
Residents reviewed: 14 Residents with deficient care plans: 3 Census: 32

Employees mentioned
NameTitleContext
Memory OrtonLaboratory Director or Provider/Supplier RepresentativeSigned the statement of deficiencies and plan of correction
Director of Nurses (DON)Stated expectation for MDS Coordinator to address medications on care plan and expressed expectation that care plans contain focus areas for residents with catheters and hospice care
Staff ACertified Nurse AideReported Resident #11 yells out and can be difficult to calm down; reported Resident #24 had a catheter since admission
MDS CoordinatorReported catheter information should be on care plans and hospice should be on care plan and updated the care plan

Inspection Report

Complaint Investigation
Census: 28 Deficiencies: 1 Date: Nov 3, 2020

Visit Reason
The inspection was conducted as a Focused Infection Control Survey and Complaint #94097 from October 22, 2020 through November 3, 2020. The complaint was substantiated.

Complaint Details
Complaint #94097-C was substantiated. The complaint related to infection control failures during the COVID-19 outbreak.
Findings
The facility failed to establish and maintain an effective infection prevention and control program to mitigate the spread of COVID-19. The facility cohorting of COVID positive and negative residents in the same rooms, allowing COVID positive staff to care for negative residents, and failure to implement effective screening and isolation protocols led to a cumulative total of 21 out of 28 residents testing positive for COVID-19.

Deficiencies (1)
Failure to exhaust all efforts to mitigate the spread of COVID-19 including cohorting COVID positive and negative residents in the same room and allowing COVID positive staff to care for negative residents.
Report Facts
Residents positive for COVID-19: 21 Staff positive for COVID-19: 9 Date of survey completion: Nov 3, 2020 Correction completion date: Dec 18, 2020

Employees mentioned
NameTitleContext
Staff ANurse AideNamed in infection control findings related to working while symptomatic and testing positive for COVID-19.
Staff BMaintenanceNamed in infection control findings related to symptoms and testing positive for COVID-19.
Staff CRegistered NurseNamed in infection control findings related to testing positive for COVID-19 and working while symptomatic.
Staff DLicensed Practical NurseNamed in infection control findings related to testing positive for COVID-19.
Staff FLicensed Practical Nurse / Medication AideNamed in infection control findings related to testing positive for COVID-19 and passing medications to negative residents.
Staff GRegistered NurseNamed in infection control findings related to refusal to cover overnight shift during outbreak.
Staff JRegistered NurseNamed in infection control findings related to refusal to cover overnight shift during outbreak.
Director of NursingDirector of NursingInterviewed regarding staff screening and infection control practices.
AdministratorAdministratorInterviewed regarding infection control protocols, staffing, and outbreak management.

Inspection Report

Routine
Census: 31 Deficiencies: 0 Date: Jun 10, 2020

Visit Reason
A COVID-19 Focused Infection Control Survey was conducted by the Department of Inspection and Appeals to assess compliance with CMS and CDC recommended practices for COVID-19 preparation.

Findings
The facility was found to be in compliance with CMS and CDC recommended practices to prepare for COVID-19.

Report Facts
Total residents: 31

Inspection Report

Annual Inspection
Census: 32 Deficiencies: 4 Date: Feb 27, 2020

Visit Reason
The inspection was conducted as the annual health survey of Montrose Health Center to assess compliance with federal regulations.

Findings
The facility failed to provide written notice of the bed hold policy upon transfer of a resident, had outdated food items in refrigerators, lacked adequate infection control policies and procedures, and failed to safely store hot coffee. Multiple deficiencies were identified related to bed hold notice, food safety, infection control, and environmental safety.

Deficiencies (4)
Failure to provide written notice of the bed hold policy for a resident upon transfer to the hospital.
Failure to dispose of outdated food items from refrigerators.
Inadequate infection prevention and control program policies and procedures, including lack of annual review and documentation.
Failure to safely store hot coffee, with coffee temperatures exceeding safe levels.
Report Facts
Census: 32 Slices of cheese: 50 Temperature of hot coffee: 154.5 Time spent on infection control duties: 4 Number of residents identified as independently mobile and cognitively impaired: 15

Employees mentioned
NameTitleContext
AdministratorAdministratorReported responsibility for issuing bed hold notice and verified lack of documentation
Dietary SupervisorDietary SupervisorPresent during kitchen tour and reported expectations for checking outdated food items
Infection PreventionistInfection PreventionistReported hours spent on infection control duties and awareness of need for Medical Director review

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