Inspection Reports for
Moraga Royale

1600 CANYON ROAD, MORAGA, CA, 94556

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Deficiencies (last 4 years)

Deficiencies (over 4 years) 0.5 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

88% better than California average
California average: 4 deficiencies/year

Deficiencies per year

4 3 2 1 0
2022
2023
2024
2025

Occupancy

Latest occupancy rate 68% occupied

Based on a May 2025 inspection.

This facility has shown a steady increase in demand based on occupancy rates.

Occupancy rate over time

40% 60% 80% 100% Jun 2022 Jun 2024 Sep 2024 May 2025

Inspection Report

Annual Inspection
Census: 81 Capacity: 120 Deficiencies: 0 Date: May 9, 2025

Visit Reason
The inspection was an unannounced required annual inspection conducted by the License Program Analyst to evaluate compliance with licensing requirements.

Findings
The facility was toured and inspected with no deficiencies observed or cited. Resident and staff records reviewed were complete, and safety measures such as fire extinguisher servicing and emergency drills were up to date.

Report Facts
Resident records reviewed: 5 Staff records reviewed: 5

Employees mentioned
NameTitleContext
Faileloto RickmanExecutive DirectorMet with License Program Analyst during inspection
David DoidgeLicense Program AnalystConducted the inspection
Bennett FongLicensing Program ManagerNamed in report header

Inspection Report

Complaint Investigation
Census: 82 Capacity: 120 Deficiencies: 0 Date: Sep 25, 2024

Visit Reason
The visit was an unannounced complaint investigation conducted in response to an allegation that staff unlawfully evicted a resident.

Complaint Details
The allegation that staff unlawfully evicted a resident was unsubstantiated based on interviews and record reviews, including multiple power of attorney designations and revocations. The resident was discharged on 2024-09-09.
Findings
The investigation found no preponderance of evidence to substantiate the allegation of unlawful eviction. The resident was officially discharged on 2024-09-09 following notices from the resident's power of attorney.

Report Facts
Capacity: 120 Census: 82

Employees mentioned
NameTitleContext
Faileloto RickmanExecutive DirectorInterviewed during the complaint investigation
Jonathan BergLicenseeInterviewed during the complaint investigation
Luisa FontanillaLicensing Program AnalystConducted the complaint investigation

Inspection Report

Annual Inspection
Census: 78 Capacity: 120 Deficiencies: 1 Date: Jun 11, 2024

Visit Reason
The visit was an unannounced required annual inspection conducted to evaluate compliance with licensing regulations.

Findings
The facility was inspected for safety, environmental conditions, medication storage, and disaster preparedness. One deficiency was observed related to a guardian's fingerprint clearance, resulting in a civil penalty.

Deficiencies (1)
A deficiency was observed where a guardian (S5) was not fingerprint clear. A civil penalty of $500 was assessed for this violation of California Code of Regulations, Title 22.
Report Facts
Civil Penalty: 500

Employees mentioned
NameTitleContext
Faileloto RickmanAdministratorMet with LPAs during inspection and mentioned in report.
Kelly NguyenLicensing EvaluatorConducted the inspection and signed the report.
Bennett FongSupervisorSupervisor overseeing the inspection.

Inspection Report

Complaint Investigation
Capacity: 120 Deficiencies: 1 Date: Apr 6, 2023

Visit Reason
An unannounced complaint investigation was conducted due to an allegation that staff did not allow residents to leave their rooms because of a barrier in front of the resident's bedroom door.

Complaint Details
The complaint was substantiated. The investigation found that staff used velvet cords as barriers in memory care rooms, restricting residents' freedom to leave their rooms.
Findings
The allegation was substantiated based on interviews and observations. Velvet hanging stanchion ropes were found on the outside of doors in memory care, used to prevent residents from wandering at night, which violates residents' rights.

Deficiencies (1)
CCR 87468.1(a)(6): Residents were prevented from leaving their rooms due to velvet hanging stanchion ropes on the outside of doors in memory care. This violated the right of residents to leave the facility at any time and not be locked in any room or premises.
Report Facts
Facility Capacity: 120 Rooms Observed with Barriers: 7 Staff Interviewed: 5

Employees mentioned
NameTitleContext
Jill Clancy-CzulegerLicensing Program AnalystConducted the complaint investigation
Loto RickmanExecutive DirectorMet with Licensing Program Analyst during investigation

Inspection Report

Routine
Census: 68 Capacity: 120 Deficiencies: 0 Date: Jun 9, 2022

Visit Reason
The visit was an unannounced Infection Control Inspection conducted as a required one-year routine check.

Findings
The facility was found to have proper infection control measures including screening, PPE use, and sufficient food and PPE supplies. No deficiencies were cited during the visit.

Employees mentioned
NameTitleContext
Catherine LinLicensing Program AnalystConducted the Infection Control Inspection.
Loto RickmanAdministratorMet with Licensing Program Analyst during inspection.

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